Kounta is the cloud-based point of sale (POS) that makes running your restaurant, cafe, bar, food truck, hospitality retail or hotel restaurant business so much easier! It’s quick to set up, easy to use, and adjusts as you grow with key features like table management, wastage tracking, courses and inventory management.
Customize Kounta to suit your needs. Simply add products and variations, set prices, taxes and surcharges and connect your payment systems and printers with ease. Access detailed reports relevant to you anytime, anywhere. Dive deeper to see which products are selling, what times of day you’re busy, and who your best performing staff are.
Retain and build relationships with your customers by capturing their details and offering VIP discounts or promotions to drive sales. With Kounta Purchase, managing inventory in your business is simple, traceable and connected.
Integrate with your other business technologies like your accounting package, employee scheduling and loyalty to increase efficiency. Take orders at the counter, at the table or via online ordering apps. Easily handle variations and add notes, names and tables to orders. Split bills, add tips or apply surcharges and accept payments.
Kounta is seriously reliable and offers responsive and knowledgeable support 24/7.
Being a Hospitality professional for 20 years I have dealt with numerous POS systems. Kounta is relatively straight forward and has the functionality and flexibility to run your business with ease.
The support offered by Kounta day and night has been at an exceptional standard. The understanding and support during setup, implementation and to now has been a suprise in this all to modern world. This holistic approach will keep Kounta ahead of the pack for quite some time.
Some of the language with respect to Hospitality is not not necessarily how we refer to how things are done in my experience however it is only a minor issue.
Evan J. Branche: Krankenhausversorgung & Gesundheitswesen Mitarbeiteranzahl: 13-50 Mitarbeiter
Kounta as a POS system has been able to grow with us, providing flexibility and ease of use that is a massive relief when you have the pressures of an expanding business to contend with.
The ability to simply add or subtract registers, combined with the functionality of a internet based system makes change relatively pain free. Wireless waiter stations, Albert pay terminals, Bluetooth printers (which I don't have but am excited about and will probably get), its all so easy to use.
Why pay thousands of dollars in cabling, installation costs and labour in setting up your system? Good question - i'm not sure! Just research what you want - call Kounta, put it in and download the software... add your products, tailor it the way you want, and go for it!
Ease of alteration and basic use for staff
The back end of product input is a little cumbersome - a simply category/sub-category/sub-sub category system works best. Sometimes this is represented by Department/category/sub-category either way, it is far more flexible for product input, button organisation and more granular for reporting.
Jimmy P. Branche: Restaurants Mitarbeiteranzahl: 2-10 Mitarbeiter
DO NOT WASTE YOUR MONEY ON THIS!!! MOVE ON TO THE NEXT!
Nothing to say here. There is nothing good about this system except for the promptness of my customer service, who usually has bad news. But as I now understand my customer service rep doesn't ACTUALLY work for Kounta, she works for the company that sold it to me. I wish they would have sold me one of their other POS options.
Server level order control is an upgrade, they don't tell you that when purchasing, even though that is one of the most basic things. Check splitting is the most laborious I have ever experienced, if you have a table that needs multiple splits get them a refill of their coffee because it will take a while. No over all system close out, no way to re-open a check. In lieu of that simple option they have a refund button, but, guess what if you had multiple pay types IE Cash and CC that doesn't work, can only refund whole amount to one pay type, which then screws up the server report(one of the biggest reasons to have a POS system) Integrated credit card system has worst customer service ever. If you need to get someone after 9 good luck. Randomly loses checks! Have no idea how that happens but if you are on a check and the system reloads(which it does a lot) bye bye order!
Verifizierter Rezensent Branche: Essen & Trinken Mitarbeiteranzahl: 13-50 Mitarbeiter
I know amount that i calculate manual in every type of payment are balance or not because kounta showing it amount minus or over, so we can double check before we accept to close cashier or shift.
Display of the pos is look modern and kounta can create recipen and inventory and back office. Pso system complet with back office.
Actually they have good features in back office for reporting. But not as good as inventory system by itself. First, POS system not completly all transaction is automaticly show in the report when want to do closing cashier (shift), like we need to do manual calculated some other transaction except cash like card and gofood payment as i used to. Because you have to submit all your type of payment on closing time then you will get report that will show your manual calculted are balance or not, split bill need to do by amount not by item, mostly apps that i was using were by item. Second, we need to buy with additional charge to get more features that we can see more details report (like insight and purchase) and that is expensive. If you dont buy, you will not get clear report as you need for analyzing restaurant performance. Third, menu item that you sell and item only you use for recipe are the same product list. Fourth, service charge and tax calculations are confusing to get the right amount. Every report that you want to dowbload as csv as not that correct way as csv.
Emma I. Branche: Gastgewerbe Mitarbeiteranzahl: 13-50 Mitarbeiter
Great easy system to use. Easy to change payment methods and products and downloading and updating on excel also possible. Just starting to sync with Xero so that’s good too. Customer support really has improved massively since we started using it 2 years ago. I would recommend as a good all rounder.
Reporting in close detail has been a tricky one but with Kounta insights it seems to be improving although I think it’s still work in progress.