Kounta is the cloud-based point of sale (POS) that makes running your restaurant, cafe, bar, food truck, hospitality retail or hotel restaurant business so much easier! It’s quick to set up, easy to use, and adjusts as you grow with key features like table management, wastage tracking, courses and inventory management.
Customize Kounta to suit your needs. Simply add products and variations, set prices, taxes and surcharges and connect your payment systems and printers with ease. Access detailed reports relevant to you anytime, anywhere. Dive deeper to see which products are selling, what times of day you’re busy, and who your best performing staff are.
Retain and build relationships with your customers by capturing their details and offering VIP discounts or promotions to drive sales. With Kounta Purchase, managing inventory in your business is simple, traceable and connected.
Integrate with your other business technologies like your accounting package, employee scheduling and loyalty to increase efficiency. Take orders at the counter, at the table or via online ordering apps. Easily handle variations and add notes, names and tables to orders. Split bills, add tips or apply surcharges and accept payments.
Kounta is seriously reliable and offers responsive and knowledgeable support 24/7.
Evan J. Branche: Krankenhausversorgung & Gesundheitswesen Mitarbeiteranzahl: 13-50 Mitarbeiter
Kounta as a POS system has been able to grow with us, providing flexibility and ease of use that is a massive relief when you have the pressures of an expanding business to contend with.
The ability to simply add or subtract registers, combined with the functionality of a internet based system makes change relatively pain free. Wireless waiter stations, Albert pay terminals, Bluetooth printers (which I don't have but am excited about and will probably get), its all so easy to use.
Why pay thousands of dollars in cabling, installation costs and labour in setting up your system? Good question - i'm not sure! Just research what you want - call Kounta, put it in and download the software... add your products, tailor it the way you want, and go for it!
Ease of alteration and basic use for staff
The back end of product input is a little cumbersome - a simply category/sub-category/sub-sub category system works best. Sometimes this is represented by Department/category/sub-category either way, it is far more flexible for product input, button organisation and more granular for reporting.
I am a cloud integrator and have implemented a number of Xero + POS add-ons. I select Kounta for my customers purely on its hospitality focus and it's table management add-on. I have been really impressed with how it handles the concept of modifiers and how smooth the integration is with Tyro electronic payments.
However, I feel that there is a lot of navigating around the 'back office' to get what you need to get done. The CSV data importers are good, but I still found I had to do many repetitive updates manually via the user interface that the importer didn't support. The user interface is a bit big and boxy for my liking but understandably some see this as a benefit if working off a tablet in a cafe most of the time.
The client registration process was a bit tedious (maybe at least for us implementers/advisers) but when up and running my customers love the product. The POS register is really powerful and soon after becoming power users the only niggling complaint I get are small enhancements to customisations which are unfortunately locked down in the product anyway. e.g. layouts on receipts, dockets, shortcuts panel, etc.
I have also been really impressed with Kounta's email support and communication on release notes. You can really tell they are working hard in making this product better and better. Personally, I would like to see more flexible pricing plans for store owners that have multiple (small-sized) cafes, which will hopefully encourage the greater use of bump screens for the Kitchen/Brewster and mobile registers where waiting staff can take orders + electronic payments at the table. Maybe I am just over the little pad and pencil.
In short, I am a big fan of Kounta POS in food & beverage. Totally recommend.
Emma I. Branche: Gastgewerbe Mitarbeiteranzahl: 13-50 Mitarbeiter
Great easy system to use. Easy to change payment methods and products and downloading and updating on excel also possible. Just starting to sync with Xero so that’s good too. Customer support really has improved massively since we started using it 2 years ago. I would recommend as a good all rounder.
Reporting in close detail has been a tricky one but with Kounta insights it seems to be improving although I think it’s still work in progress.
Gazebo R. Branche: Restaurants Mitarbeiteranzahl: 13-50 Mitarbeiter
While originally using a completely outdated and problematic POS system, we were put in touch with the team at Kounta. They were explained as being the most genuine team in the business, but always on hand to help and with a system which really spoke for itself.
Not only was the recommendation totally correct, I am now the one spreading the word of just how simple the transition was, and how happy we are with the product.
Not only is it a really easy system to set up and organise, especially with the helpful team over at Tech Panty - a shout out to Andy who is such a 'yes-man' and always on the problem solving case - , we were completely changed over on such a tight time limit with absolutely no stress from our end.
We've been up and running for a few weeks now, and staff members who were completely dedicated to the old systems are now totally sold on the new system Kounta has provided. It is an easy system to set up, use on a day to day basis and fills all of the reporting tick boxes you can have.
The fact that these teams have worked in hospitality really shows through the product; it's set up like it has been trialed for a number of years with all issues that could have arisen already ironed out.
The ease of use, and the simplicity of the screens.
Really give the reins over to these guys, they know what they're doing and they are experts in setting it up for you to use with absolute ease.
Leanne M. Branche: Essen & Trinken Mitarbeiteranzahl: 2-10 Mitarbeiter
We have found Kounta to be excellent for our cafe. Staff need no maths skills to operate it easily. the addition of photos makes product selection fast and accurate.
The only thing to watch is disgruntled staff that have been removed from rosters........they can sabotage the system by changing or deleting things. My advice, once they have been given notice immediately remove their access to Kounta and give them other duties until their time has been completed.
Overcomes the issue of staff not being able to read or do any math.
Provides multiple copies of invoices so that service can easily be tracked.
Allows lots of options to modify products which gives each client an individual experience.
Takes ages to set up if you have hundreds of products and options......but it is worth doing.
It would be great if the register users name was printed on all production receipts and the Bump.