Zoom is a cloud-based video conferencing software solution that allows organizations in the educational, financial, health care, and government sectors to conduct virtual meetings and collaborate in real-time using integrated communication tools. Users can utilize HD video and audio to virtually communicate with meeting participants in any video call. Features include unlimited voice and video conferencing, screen sharing, messaging, video webinars, virtual workspaces, and more.
With Zoom's built-in collaboration tool, employees can share their screen and interact during any online meeting. Zoom's video conferencing platform allows users to host unlimited meetings using a free plan. With Zoom's pro plan, users have access to basic conferencing features, user management, admin controls, reporting, a custom personal meeting ID, and cloud recording. All meetings, passwords, and other data are encrypted end-to-end in the system.
Any Zoom user has the option to utilize virtual backgrounds to create a meeting-ready setting. Users can also track attendee engagement with an attendance indicator feature. Engagement can be improved with polls and Q/A sessions. Zoom makes it easier for users to schedule and kick-off any online meeting by syncing a Zoom account with Outlook, Gmail, or iCal calendars.
Zoom's app, Zoom Cloud Meetings, is available for any iOS and Android mobile device.
Judith M. Branche: Informationstechnologie & -dienste Mitarbeiteranzahl: 2-10 Mitarbeiter
Anfangs war Zoom ein Segen. Mittlerweile sind die Server für nichtzahlende Nutzer oft überlastet, sodass von 12 Zoom-Teilnehmern es oft mehrere nicht schaffen, ihre Kamera oder Mikro zu verbinden. Und dann hat Zoom auch noch unser Geld geklaut...
Meine Organisation hat eine Zusatzfunktion gekauft, die von Zoom falsch beschrieben wurde, diese Funktion konnten wir also nicht nutzen, wir haben am selben Tag den Kauf zurückgezogen und seit 3 Monaten warten wir auf die Rückerstattung, trotz einiger Versuche der Kontaktaufnahme. Von Zoom kommt absolut NICHTS. Ihr Helpdesk-System schreibt mir nur immer mal wieder eine automatische Email, dass ich meine Anfrage doch zurückziehen könnte. Jetzt bin ich's leid und habe via Paypal offiziell Klage auf Käuferschutz eingereicht.
Marilyn M. Branche: Bildungsmanagement Mitarbeiteranzahl: 2-10 Mitarbeiter
The Chatbox provides a valuable written transcript of the comments. We also use the chatbox for Board voting so we know if there are differences of opinion that need to be discussed. Recording is easy, so we can review the discussion or allow people who missed the meeting to view it. We love the new Breakout Rooms, and Polls are great for maintaining interest.
We just pay for a simple "Pro" plan, but it allows our association to do what we need to do. Our webinars never have over 100 present, so the low-level plan is fine for us. All of our meetings are international, and we are really impressed with the global performance. We recently used a technician in Azerbaijan to display slides for presenters in India, Australia, and Canada and the presentation was seamless. We use "Gallery Mode" when meetings are small enough not to exceed bandwidth. But for more than 8, we need to turn off videos and use Speaker View. We are delighted that attendees can share their screen if they want to, and the delay is minimal. Controlling the videos and microphones of attendees is easy.
It takes time to learn to navigate the new features. It is time well-invested, because the new features are very helpful.
Muhammad arifur R. Branche: E-Learning Mitarbeiteranzahl: 2-10 Mitarbeiter
We are using Zoom for our daily meetings for website development. We use the screen share features to discuss on the project and to work on the source code together. We share our ideas with whiteboard feature. Zoom handles weak internet connection very well - which makes it our on-the-go app for online meetings.
Zoom can be used both on PC and smartphone. The app is quite easy to navigate. Connecting to meetings is easy using meeting links. It has the options to chat, share screen, documents and whiteboard - everything needed for team meetings. The Driving Mode is quite handy when only voice communication is needed.
The meeting interface is kind of old-ish. Lags quite a lot sometimes. Disconnects and reconnects again and agin on weak network. It doesn’t have advanced features like auto-connecting to meetings according to the schedule.
Kristin B. Branche: Krankenhausversorgung & Gesundheitswesen Mitarbeiteranzahl: 1.001-5.000 Mitarbeiter
We've used many different software programs to deliver our monthly webinar content and Zoom has proven to be the best program yet. It's ease of use and interactive functions are far beyond what we've used in the past and it allows us to successfully connect to our management teams monthly to deliver timely updates.
Zoom has been a great resource for our team when delivering our monthly webinars to our management teams. With over 50 people on each call, Zoom allows us to manage the groups audio and video components, display polls and whiteboards for interaction and monitor the chat box when questions arise. It's intuitive when new employees access webinars or other calls and usually they have no problem connecting and interacting during the sessions. It's been better than other meeting softwares we've used in the past and the interaction functionality has proved to increase audience engagement.
There are times that the connectivity lags but we never know if it's the software or our own connectivity issues. We do find that it does freeze resulting in some content being shared to be missed or audience members are behind.
Quincy B. Branche: Hochschulbildung Mitarbeiteranzahl: 201-500 Mitarbeiter
Overall, Zoom has provided that easy & seamless transition from 100% in-person work to now 100% virtual work in a matter of 2 days. Also, Zoom has been crucial to our “office bonding” since it has now been approximately 5 months of both seeing these coworkers.
Back in March, like the rest of the country, I was sent to work from home due to coronavirus. Since Zoom was already integrated into our GSuite & used sporadically, it made it a seamless transition, most importantly our meetings that had already been scheduled prior to being sent home. Part of my job is recruitment & onboarding, and with Zoom, I have been able to successfully hire & onboard several new employees, specifically during this COVID time. When I have had to hire en mass, I like to utilize the breakout room feature when I have to virtually verify our employees’ I-9 documents. The breakout rooms allow for there to be privacy when showing these documents on camera, reducing the stress & anxiety of showing these documents with strangers present. We have also created a biweekly talk show presented through Zoom for all of our employees to watch. Topics include, but are not limited to, features in Zoom itself, Google Form creations, Google Drive, etc. Thankfully Zoom has made virtual HR as easy as possible.
My biggest complaint about the software is that when connected via phone, people can sometimes hear themselves via feedback on their end - more so than on the computer mic. It is extremely important to ensure you are muted if you are not actively speaking while using the phone audio method.