Outlaw

Vorteile

Der Kontrast muss freigeschaltet werden.

Nachteile

Die Benutzung. Man kann ihn ueberall bedienen. Er muss allerdings freigeschaltet werden

Vorteile

All encompassing platform where you can construct everyday templates with custom field markers for easy contract distribution.

Nachteile

There are a couple of features missing that are crucial. Address book for repeat contract users. The other one would be a simple pdf drop - add signature spots and send.

Vorteile

I was really excited about Outlaw because my previous contract software was not all that friendly for us - didn't allow in-platform redlining/commenting for the client, didn't allow Word exporting, and didn't have the search functions, all of which Outlaw addressed. They also have the ability to import agreements to centralize storage and I'm excited about being able to eventually e-sign imported documents there as well, although it's not available at the time of this review.

Nachteile

No native integration with Hubspot and limited functionality through Zapier. Depending on how you use it, there may still be a need for manual data entry/creating documents from scratch. Building agreements with logic/variables was a little trickier than I expected, but Customer Success has been helpful there.

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Warum Outlaw gewählt wurde

Zuvor genutzte Software

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Vorteile

Once you get going it is easier to keep going.

Nachteile

Getting over the threshold of transitioning to this system has been very difficult. It probably would have been better to dedicate a week with a customer service person and get it all hammered out. Instead we have been doing 'set up' for about 3 months.

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Warum Outlaw gewählt wurde

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Vorteile

Laser focus on the aspects of the product matters - drafting, variables and sharing. Rapid development and responsive support team.

The product support is 100% fantastic - issues are fixed very fast, new features are rolled out and general day to day support is high quality.

Nachteile

Sharing for signature is not as open as Docusign (although this is for good reason - but is slightly inconvenient for our use case). We like to share contracts with clients and partners, and we are generally not so concerned over who signs - Outlaw has a secure workflow where only particular external users sign the contract. We would prefer to share more widely.

Document management has improved massively, its not quite at the point where I wouldn't save documents elsewhere - but this coming

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Vorteile

The templates and template editor are great and keep us all on the same page. The generating a new contract from a template is easy. The looks and feel of the interface is intuitive and modern. In the year since we adopted Outlaw, they have added several new features like batch contract generation, support for third-party paper, etc. that have been very helpful, and the very active development is great to see. They also squash bugs very quickly!

Nachteile

Overall it is great, though the sharing functionality can sometimes be confusing for counterparties who don't have any experience using the software.

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Vorteile

The template feature - this is an overall fantastic feature that really improves how quickly I can spit out contracts
The ease of search
Uploading into a template
Direct sharing

Nachteile

Tagging + organizing of contracts could be a lot better
sharing process (externally)
Redlining by mistake and then not being able to approve / undo easily (if you're the owner)

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Vorteile

Easy to use and program, extremely helpful team got us setup!

Nachteile

Flexibility of some features. Its still a relatively new software and company so i know they are still expanding a lot. Would still like emails to come from the company name not Outlaw

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Vorteile

There were two things that we particularly loved about Outlaw: their intuitive contract creation process as well as the Overview function that allowed us to cut through the dense legal contracts. Given their accessible pricing model, it was a no brainer for us and it's saved us tens of thousands of dollars in the first six months of use.

Nachteile

We have had some users have issues accessing their contracts due to confusion between personal and work email accounts.

Vorteile

I really liked the customer service Outlaw offered and continues to offer my company when different situations and different needs for contractual agreements arise. It is a super modern platform that is really user friendly and therefor easier to close deals/make agreements with my clients.

Nachteile

There is nothing that I didn't like, persay, but is more that since it is new to the market, there was initial fear of the unknown. I was unsure at first, but now so glad I took the leap for my company and moved away from docusign and to something better like Outlaw.

Vorteile

Outlaw has streamlined my process for everything from contracts with consultants to onboarding and NDAs.

Nachteile

There's not much to dislike about the product. They are a startup, but this is an advantage in that they are super responsive and constantly improving the experience.

Vorteile

It is very easy to create and, edit and share documents.
Software support is excellent
The ability to track comments and other activity is great
Obtaining signatures for contracts created with templates is very easy
Creating Templates is super easy

Nachteile

Lack of ability to upload and attach documents (not images)
Ridigid editing ability
No third-party ability to share, comment, etc, as is with the templates
No ability for the originator to edit or change redline items until someone else approves the changes
Does not include a productivitiy workflow
Regardless of the type of document, everything is labled contract, so there is no way to actually sort
agreements, vendor documents, etc.
Capacity for files or folders.
The product does not perform like the examples given on the website

Vorteile

Very easy to use, integration is well done

Nachteile

Notification capability is not efficient at all. I cant ping any colleague on a specific contract beside the checkpoint. But someone I would love them to be pinged just on one comment like on Gdoc for example with the @. They would get notified via email.

Not being able to send report to who i want (like my boss) because he will never set his

Would love also to be able to ping my boss on contract he has to signed. Like sending a ping email like the reshare button for external parties

COmment section: There should be two, one for internal vision, the other for everyone to see the comment. So we can chat about what we want without the other party to see if needed

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Vorteile

-Easy to search to the document you want to review
-As soon as a document is signed you are informed so you feel you are in control
-Easy to import documents and share it with other viewers
-Easy to ask for a signature from any party involved

Nachteile

if you have more than one place to put the signature, you have to click each time the signature button. It is just annoying. I would prefer to be able to click directly to each place I want to put the signature

Also moving the the box of the signature is a bit slow (not so annoying but slow when moving))

Vorteile

I think the best feature regarding this software is usability. Although I rated this category a little lower, it doesn't have much to do with the overall experience, as much as it has to do with bugs/code implementations being updated. My biggest issue in the beginning was selecting "this is me" box and being unable to sign the contract due to conflicting data entry points. This caused a work around to have to be utilized, which I'm sure has been rectified now.

Nachteile

Compared to Docusign, Outlaw is trailing a little regarding features. I think if Outlaw implemented PDF editor / Viewer (As Adobe provides but for a ridiculous cost) it would embolden the value of the software as a whole. Of course, every feature is not needed, but some of them would go a long way.

Also, There a a bunch of Lawyer Tech companies out there. I think Outlaw should partner up and offer its clients services based on document procurement.

Vorteile

The layout is organized simply and logically, making it user-friendly and straight-forward to use. Having the contracts sorted by the step they are at is helpful, especially as you do more and more contracts and you have to keep track of where they are in the process. Within the contract, having the ability to scroll through what data is missing rather than read through the entire things saves a lot of time.

Nachteile

There are still a few bugs that need to be worked out -- some of the consultants we are sending contracts to have had trouble accessing the contract, and it won't allow me to send the link again. They also don't always move over to the next category (for example, a contract that is signed will be stuck in the 'review' stage), but it always moves eventually and the Outlaw support staff has been great. I do wish they would add a notification for when a contract has passed a checkpoint.

Vorteile

The easy to use variables make switching terms in a contract very easy. Overall better than what we were using before, Adobe Sign. The search and filtering features also make it easy to find past contracts. The price is a good value compared to other contract services. The customer service team is great - [SENSITIVE CONTENT HIDDEN] is always willing to lend a helping hand and it's clear she care about her customers overall experience.

Nachteile

Sharing is always problematic as signers often try to access from different email addresses and its not clear when a contract has been shared or needs to be shared. The Salesforce integration is also lacking as the push of information in can often be slower than wanted and is currently all build custom.

Vorteile

Outlaw makes contract creation, sending, and execution super simple. Frequently used templates are there to quickly select from, without ever having to worry "is this the latest version?" No more going back and forth with redlines or asking for a Word version of a PDF to mark up, and no more importing signatures or scanning contracts back.

Nachteile

Nothing worth mentioning that I have encountered yet. It would be nice if one day template uploading was more automated.

Vorteile

The best part about Outlaw is definitely the ability to customize all our contract templates dynamically. I have never seen a contract management product with such an advanced tool for template creation. We were able to put in place section references, set conditional sections, input default variable values, and even include what the platform calls “secret variables” to encrypt sensitive contract information. We have received positive feedback from our recipients about how clean and sleek our contracts look, as compared to Word/ PDF versions we were previously working with.

Nachteile

I have no complaints so far. The team has been able to address most, if not all our needs in the period we have worked with them, even throughout the decision process when we were comparing between different solutions.

Vorteile

This software is very easy to use! If you ever get stuck, the Outlaw team is incredibly quick to respond, troubleshoot, and help you find a solution. They will even help you implement the solution if need be.

Nachteile

I don't currently have a least favorite aspect. If I ever get stuck, I know that I can easily reach out to the Outlaw team for assistance. Occasionally, people get locked out of their documents during signing if they try to login using two different platforms; however, this is easily fixed by "resharing" the document.

Vorteile

Easy to use, cost effective, reliable. From one template, I can create 5-7 different types of contracts that are customized to the deal. AND within seconds. Great customer support and onboarding training.

It is for more than contract documents. I can use it for various types of documents that require edits and reviews within a team and the final approved documents signed and archived.

Nachteile

I have not experienced anything negative so far; my expectations have been met and exceeded in many aspects.

Vorteile

The software is very user-friendly and the ability to customize any document is very important for our business. We have many options that fit our company's specific needs.

Nachteile

It was more my fault that I didn't schedule a demo to go through the flow of the platform. Once I had a demo, my knowledge of the flow process was greatly improved

Vorteile

I enjoy how easy it is to edit and redline your own contracts. I've been sending this out to lots of people and everyone enjoys easily working with the software and understanding the terms of their agreements.

Nachteile

I'd like to see the finished doc hashed to a blockchain for later reference.

Vorteile

Easy to set up templates, great customer support, easy to use to generate contracts and negotiate back and forth with Clients pre-signing.

Nachteile

The template loading time is a bit too slow at the moment, but they have advised they are working on speeding this up.

Vorteile

It's easy to use, and easy to share. I can churn out contracts in minutes and share the link within other onboarding emails.

Nachteile

It was a little difficult to get the hang of at first, but the customer service was so great, I picked it up quickly.

Vorteile

The ease of use for myself and my clients. Both parties have equal access to edit, review and approve contracts throughout the agreement process. Outlaw ensures transparency, and gives me confidence that we're simultaneously addressing our individual and collective needs.

Nachteile

I can't speak negatively of this software - or my experience with the team behind it. I've had nothing but positive and productive interactions with both. From the incredibly dedicated, thoughtful and patient customer service, to the overall cost and time effectiveness this software has brought to my business, I can only advocate for its benefits.

Vorteile

All of the features are fine from my end.

Nachteile

I am very much comfortable with the features.

Vorteile

It has the core features we need and they are relatively easy to use.

Nachteile

These guys are definitely still building out their product. It is fully functioning and fully meets our needs, but there are things that they need to keep working on to make it a bit more user friendly. It is logical but highly linear.

Vorteile

- Easy to get in contact with support and they're always very helpful
- Can send out standard contracts in links making is faster/easier to share

Nachteile

- Clients have some trouble working with it and will need help accessing the files/completing their role

Vorteile

Real time changes, digital versus sending a PDF, and now I don't have to bother my very busy boss to create a contract, now he can just approve the one I created.

Nachteile

It is difficult for other members of the team to sometimes see the contracts I have created. It is probably user error but I follow the same steps and sometimes it works, other times it does not.

Vorteile

I'm a contractor that regularly receives contracts and invoices from a company that uses Outlaw. As a one person team, being able to redline in real-time, see tracked changes, and esign all within a browser has saved me from so many headaches. The Overview summary section is also a nice touch especially when I don't have a legal team to interpret.

Nachteile

The first time for sign-in I wish the guest login button was just a tad more prominent. On the receiving side, there isn't much to dislike about it. It's a very intuitive product.

Vorteile

This product makes the approval process for a customer quick and easy, as long as they do not have trouble logging in Outlaw as a quest or setting up a profile.

Nachteile

There are multiple points of data entry. This could allow room for error.

Vorteile

Outlaw is user-friendly and easy to learn.
As a first time user, I was pleasured with the responsiveness of their customer service

Nachteile

It would be nice to have a way to merge multiple accounts so that they could have access to the same contracts and then the other account could be removed/deleted. An alternative to adding someone to a "Team".

Vorteile

So easy and made for human beings who want to do business faster and not get lost in annoying legalese.

Nachteile

Don't have much to say here. We've used other document signing systems and I can see Outlaw taking over - because it's not just about software, but about the human experience.

Vorteile

configuarable, once you understand the process, it is easy to use

Nachteile

there is only one thing I'd recommend for improvement and that is to link it to Outlook, or auto CC the sender in when submitting a contract via email.

Vorteile

Centralized online database with easy search and filters.
Contract Management Reports.
E-SIGNATURES/Mobile e-Signing.
Fully configurable template editor.
Real-time notifications.
Contract activity log.
Teams dashboard.
Contract key terms Summaries.

Nachteile

Somewhat of a learning curve when learning and setting up agreement templates initially especially for lengthy and complicated contracts. However, all of our questions and comments were answered by [SENSITIVE CONTENT HIDDEN]

Vorteile

The metadata ability and how you can capture important parts of the document and later search for them.

Nachteile

I found it hard to navigate from page to page by clicking on a symbol in one corner of the page or somewhere on the page. I did not find this software easy to use but some of my other colleagues with minimal training seemed to be able to navigate with ease but they also much more computer literate than I am.
Outside of the training sessions I never had time to use the software so had that not been the case I probably would have a better understanding of how to maneuver through the pages.

Vorteile

Outlaw eliminates the headache of dealing with the back and forth on email to redline. The tool is extremely easy to use and at the end of the day, anything that saves me time is a winner!

Nachteile

It's not the cheapest option out there, but you get what you pay for!

Vorteile

Easy to use and find no software down load

Nachteile

Instructions aren’t clear and hard to know what the next step was

Vorteile

Easy to generate Insertion Orders, organized, user-friendly

Nachteile

I don't like that the signer's email address changes if someone else opens the shared link

Vorteile

It's smooth, user-friendly and straightforward. the customer service agent, whom I think was one of the founders was so nice and helpful!

Nachteile

nothing that I can think of at the moment. it's a startup and they'll have growing pains for the foreseeable future but they're doing a great job.

Vorteile

I appreciate how easy it is to set up and get running, as I found the configuration services offered by Outlaw to be very helpful. I also appreciated that digital signatures are part of the product, and not a separate, add-on expense.

Nachteile

Would like to see language translation capabilities for contracts written in a language other than English.