Über CallHippo

CallHippo is a cloud-based call center solution that helps mid to large size businesses with workflow automation and virtual telephony. The platform enables users to give detailed analysis to customers through call recordings. CallHippo offers Activity Feed that lets users access caller name, call status, total call duration, department and more. Primary features of CallHippo include productivity tracker, sales script designing, call recording samples and call analysis. Additionally, the platform lets users filter call logs by applying filters such as call type, specific time period, incoming calls or outgoing calls. CallHippo integrates with Zapier, Zoho, Zendesk, Slack, HubSpot, Intercom, Groove, Freshdesk and Pipedrive. Pricing of the product is based on per month, per user basis and support is extended via email, phone, live chat and documentation.
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CallHippo Software - 1 - Vorschau
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CallHippo Software - 3 - Vorschau

CallHippo Preis

CallHippo bietet eine Gratisversion. Die kostenpflichtige Version von CallHippo ist ab 14,00 $/Monat verfügbar.

Startpreis:
14,00 $/Monat
Kostenlose Version:
Ja
Kostenlose Testversion:
Nein

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CallHippo Erfahrungen

Funktionsbewertung

Preis-Leistungs-Verhältnis
4,0
Funktionalität
4,2
Bedienkomfort
4,3
Kundenbetreuung
4,5
5 von 369 Bewertungen Alle Bewertungen anzeigen
Fortune
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2-10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 20.11.2018

Great Customer Support!

Vorteile

CallHippo has a very responsive customer support team. CallHippo has always ensured that my team receives the best customer support anyone can get. When we had problems during the initial setting up process, the support staff provided fast real time solutions that that impressed me. The customer service people always make sure that customers are treated with the utmost respect and attention and I can say it isn't about what I heard alone but I have firsthand experience of the way they work. The CallHippo system works without glitches and I really like the Call Recording feature which has been of great help. CallHippo is affordable and has great customer service and attributes. My verdict: It's worth a try. You'll be glad you did.

Nachteile

I'm really satisfied with the way it works. All I can say is that the software development team continue to improve on the excellent job they've done so far.

Peter
  • Branche: Computer- & Netzwerksicherheit
  • Unternehmensgröße: 2-10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 21.8.2022

Very good voip.

good customer service

Vorteile

I dont have mobile service at my location, so this allows me to have an australian mobile number and use it over starlink internet service.

Nachteile

the app is a bit clunky and the web app is too. cant make calls if i include the 0 in prefix in a number. eg +6104020 must be +614020

vandana
  • Branche: Bau
  • Unternehmensgröße: 11-50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
4

3
Bewertet am 29.8.2022

my feedback

good, its okay. its useful

Vorteile

all features, sms , recording, call log.

Nachteile

i cannt send pics in sms , i cannt take pics and send it through sms

Jehanzeb
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: Selbstständig
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 1.9.2022

My account was disabled by the fraud department but [SENSITIVE CONTENT] got me up again very...

Vorteile

So, i just started using the application and signed up for it yesterday, i am still in the trial phase and have not submitted any verification documents yet so my account was disabled. I was upset about it and raised a ticked.[SENSITIVE CONTENT] got back to me within minutes and quickly restored my account. He was very professional in addressing my concern and resolved it in a timely manner.

I have just started using CallHippo and have been in touch with 2 team members until now, [SENSITIVE CONTENT] and[SENSITIVE CONTENT]. I can comforatblly say that Call Hippo has a great support team that's availble round the clock.

Nachteile

Until now, the only issue i had was when my account was disabled for no reason by the fraud department. THey havent yet asked me for any verification documents so it was upsetting to get blocked this way. but they did reinstate my account when i contacted support.

Faiz
  • Branche: Personalbeschaffung & -besetzung
  • Unternehmensgröße: 51-200 Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 4.8.2022

Solving your VOIP Probelm

Overall, CallHippo offers all those features which a business is looking to sollve VOIP Services. Customer Support works great!

Vorteile

CallHippo offers a Virtual telephony system making it GO TO Software for all the new business ventures who are looking to but VOIP Services which affects less on pockets. Smmother experience makes it even better.

Nachteile

The interface could b more user friendly offering options like Voice Mail, Call Recording Access should be on finger tips!

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