HR Cloud is a cloud-based human resource management (HRM) suite that caters to businesses across various industries such as leisure, travel, tourism, medical practices, mental health care, retail and more. Solutions offered by the suite include Onboard Software, Recruit ATS, People HRMS and Workmates Intranet.
HR Cloud’s Onboard Software helps users manage activities related to onboarding procedures for new hires in the organization. Users are also provided with the Recruit ATS applicant tracking solution that allows users to develop hiring stages for different roles, customize request fields and manage communications with potential candidates.
The People HRMS HR management solution offers users functionalities such as employee tracking, multi-level security, a centralized records system and support for third-party applications such as ADP, Okta, Checkr and more. Employee recognition and team communication are the functionalities offered by the suite’s Workmates Intranet solution.
Services are offered on a per employee per month basis that includes support via email.
Elisa G. Branche: Freizeit, Reisen & Tourismus Mitarbeiteranzahl: 201-500 Mitarbeiter
I had a fantastic experience with this software and my implementation manager was a dream to work with! He was professional, flexible, responsive and very patient. He also had excellent knowledge of the product and was able to troubleshoot with me live rather than passing off to a development team or tech support.
As far as what this product has done for our company, we went from zero process to a streamlined, efficient, organized onboarding experience for our new hires which receives rave reviews from our managers and new employees. As a company dedicated to employee experience and employer of choice status, this was in our top 2 initiatives of 2018 and well worth the investment!
Excellent ability to build out hierarchal workflow tasks, whether complex or simple. Love the consolidated process for multiple departments to keep in one record tied to an individual employee. User interface is fresh and has a professional but friendly feel. They are very open to feedback and explore development/feature requests timely.
It is a very robust software and can be overwhelming to learn if the user is not tech savvy. I don't see this as an issue for most regular users, but I do think it's quite helpful for the implementation point of contact to have intermediate to advanced technical proficiency.
Kelly C. Branche: Bau Mitarbeiteranzahl: 51-200 Mitarbeiter
The team at HRCloud always listens and does whatever they can to make the system work for our needs! I LOVE that I am still working with the same person who managed the original implementation. Representative is knowledgeable, professional and an absolute pleasure to work with. She is always responsive and patient and creative. I feel like HRCloud is on my team.
Ease of use and adaptability. I was a previous user of ADP at another company, and when I reviewed HRCloud, it reminded me of the great features found in that product. But HRCloud is BETTER! It is simplere to use and more adapatble; AND the team at HRCloud is able to make quick modifications that customize it to our use without rewriting the program or waiting for another release.
I wish I could see/do more as an administrator from the Hr Cloud App itself, but that isnt really a huge issue.
We are way more organized, can collect the proper documentation we need when an employee is starting but also through an employees time with us. It is easy to pull up any document or note we need to reference from anywhere.
That it is easy to reset and get employees back into, that it easily gather the important signatures we need. I also like that the company helped us create a balances function for time off that works for us.
The password requirements are too customized for my liking. I think employees forget their password too often.
Corinne V. Branche: Möbel Mitarbeiteranzahl: 201-500 Mitarbeiter
The system is very user friendly and our employees love the Workmates feature! The customer service team is beyond helpful and take all of our suggestions into consideration. It's been great to see how much HR Cloud has progressed in the short time we've used the system.
There is plenty of room to progress, and we are often making suggestions for ease of use or customization's. While there are some things we wish the system had right now, we feel heard by the HR Cloud team, and trust that the system will only get better with time.
Jordon P. Branche: Krankenhausversorgung & Gesundheitswesen Mitarbeiteranzahl: 51-200 Mitarbeiter
I've had a pretty positive experience to date working with HR Cloud. My rep [SENSITIVE CONTENT HIDDEN] has been great!
The versatility and capability to customize company specific items. The customer support. The auto generated tasks. The ability to see where the HR team is at any moment. The ability to see where a new employee is in the process from anywhere. The ability to text message candidates. Lots of things to like.
The initial use for a new employee seems to be a little tricky. The app has limitations which limits our use of it. Though we do use it to upload documents as it is easy to just click upload document and take photo and have it automatically load to a new employee profile.