HR Cloud is a cloud-based human resource management (HRM) suite that caters to businesses across various industries such as leisure, travel, tourism, medical practices, mental health care, retail and more. Solutions offered by the suite include Onboard Software, Recruit ATS, People HRMS and Workmates Intranet.
HR Cloud’s Onboard Software helps users manage activities related to onboarding procedures for new hires in the organization. Users are also provided with the Recruit ATS applicant tracking solution that allows users to develop hiring stages for different roles, customize request fields and manage communications with potential candidates.
The People HRMS HR management solution offers users functionalities such as employee tracking, multi-level security, a centralized records system and support for third-party applications such as ADP, Okta, Checkr and more. Employee recognition and team communication are the functionalities offered by the suite’s Workmates Intranet solution.
Services are offered on a per employee per month basis that includes support via email.
My client started using HRCloud a little over a year ago and it's definitely improved their HR department's workflow. The Workmates app alone was worth it since they didn't even have a dedicated employee recognition system in place to begin with. The idea of a teamwork/engagement app did a lot more than they expected with regards to boosting morale, and they/I have already recommended it to other people in the industry.
I initially signed them up for a trial just because they needed a better onboarding solution since there was really just a disjointed collection of spreadsheets and paperwork. After toying around with everything a little more it they found it had a lot of other integrated features - ATS, benefits management, background checking, performance management, etc. They don't use even half of the features but it's nice to know they're there if and when they need them. I've been involved at every step and the support has been A+ since we started - I honestly think that's one of the biggest things that keeps us hooked to their products. We were completely overwhelmed when reviewing all the HR software options out there, but so far HR Cloud has been extremely helpful and hasn't given us a reason to look elsewhere.
It took my client a day or two to get situated with Onboard when we first signed up, but after talking on the phone with the company they walked us through the process. My client was setting everything up on day two and running full-steam on day three. Nothing is perfect, but this is as close as we've gotten when it comes to HRMS. We tried two other systems but we dropped one for being too cluttered, and the other for having underwhelming support during the install process.
Christopher E. Branche: Verbraucherdienste Mitarbeiteranzahl: 13-50 Mitarbeiter
HR Cloud is not just some software to store paperwork; the different apps are great and serve different purposes. Onboard, Asset Tracker, Workmates (like an internal Facebook), Kudos and Offboard help to not online streamline and simplify my workload, but also help to build employee morale.
My overall start with HR Cloud was a little rocky during implementation; partly because my company's structure is not the most straight-forward, but also because my implementation rep changed mid-way through the process. Luckily, my new rep is very knowledgeable and was able to help fix some mistakes that were made by the original rep.
We are live with the software now, and while there is a learning curve, overall it is easy to use. The best part is, if you do need help, their chat window in the bottom right is fast and simple (if you can easily explain your problem in written form). The Customer Service reps are fast to respond and typically have no trouble getting you an answer.
Overall my experience has been positive, despite a few bumps in the road. Certainly, recommend this software for any HR Professional trying to streamline their processes and keep better records.
The Onboard Checklists are great to streamline new hires, and ensure nothing is missed; but I really love ALL of the apps for this software.
On-boarding existing employees once the software implementation has completed is not the easiest. If the employee has worked for the company longer than 999 days, you cannot just simply use a pre-established checklist, but instead need to select individual tasks for them to complete. The 'Pro' for this is that a task like "Assign Work Phone Ext." won't just automatically get assigned, because at 999 days they probably already have an extension, but the 'Con' is that if you have 30 employees, in 5 different departments, and the need tasks from multiple checklists, it becomes very hard to ensure you click each task that pertains to their title only.
Sonja S. Branche: Informationstechnologie & -dienste Mitarbeiteranzahl: 201-500 Mitarbeiter
HR Cloud Onboard makes it easier to communicate to the rest of the collegues and new employees all the task that need to be completed in the onboarding process. It eliminates the calls/emails to specific people in company in charge of the individual tasks (Finance, Backoffice, Newhire's manager, IT department...) Workflow emails especially facilitate this process.
Regarding the HR Cloud support and consultants, they are always at our disposal and they always go one step further to meet our business demands. Grga is with us from the beginning of the implementation process, through all of our demands for specific adaptations of this application. He answers to our emails no later than within a day, proposes a workaround solution if our initial idea is not possible to execute at the time and we can rely on him to notice the mistakes we sometimes make because he is not just the executor but a critical thinker also.
HR Cloud does not meet our business needs entirely, what is understandable because it isn't a tailor-made solution just for our company. But what is important, they consider every of our demands and try to customize it the best that they can at that moment. That is the thing about them that we value the most and hope that we'll keep that relationship and that we'll keep growing together.
Reduces paper files, employees and administrators can access from anywhere. The onboarding function is great so that employees can have all of the paperwork completed before their first day in the office! Customer service is fantastic when there are issues.
My company uses HR Cloud for 3 main purposes: performance reviews, PTO requests and onboarding/personnel recordkeeping. Unfortunately, all of these purposes are not on just one platform, so the admin and users have 2 separate platforms with logins to remember. This is extremely cumbersome and I am constantly having to remind my employees which platform to go to for which purpose. Also, the PTO platform does not automatically calculate remaining PTO after a request is made, so I have to keep a separate spreadsheet to track PTO remaining.
Kelly C. Branche: Bau Mitarbeiteranzahl: 51-200 Mitarbeiter
The team at HRCloud always listens and does whatever they can to make the system work for our needs! I LOVE that I am still working with the same person who managed the original implementation. Representative is knowledgeable, professional and an absolute pleasure to work with. She is always responsive and patient and creative. I feel like HRCloud is on my team.
Ease of use and adaptability. I was a previous user of ADP at another company, and when I reviewed HRCloud, it reminded me of the great features found in that product. But HRCloud is BETTER! It is simplere to use and more adapatble; AND the team at HRCloud is able to make quick modifications that customize it to our use without rewriting the program or waiting for another release.
I wish I could see/do more as an administrator from the Hr Cloud App itself, but that isnt really a huge issue.