Geelus

Vorteile

Geelus is a relatively affordable software for alterations stores and the ability to quickly change item settings from home is very convenient for busy people.

Nachteile

There are too many options which makes it overwhelming at times.

Vorteile

Everything we needed was already built and it's super easy to customize. No set up fees and free trial period really helped. New set ups take time to sort out and input everything. Also, Our business is complicated as we have 3 separate services in one shop. Since then, we have added more staff and we needed more administrative control.

Nachteile

There is not anything I don't like at the moment. My only comment would be a more sleek modern 'look' would be cool.

Vorteile

Geelus is a clear and easy to use platform

Nachteile

Nothing I’m really happy with the Geelus software

Vorteile

the polished look and feel of the platform for my business and the nice clean neat receipts for my clients.

Nachteile

the lack of customer support (it's a paid feature, yes you read that right you have to pay for customer service of their product!) the lack of "small print" regarding their pricing.

Vorteile

Easy to operate and good customer service

Nachteile

Everything is perfect. There is nothing to worry about.

Vorteile

The customer service was amazing!! Every time I needed anything I got a quick response with detailed instructions. I really liked the option that could access my screen and guide me from there

Nachteile

There’s no coloured option on receipts to get printed.

Another option for the process of items. Ex, scan item #x marked ironed or zigzagged but overall these were very minor details that day to day aren’t too important

Vorteile

Very flexible. Very good and patient staff

Nachteile

slightly difficult to understand initially, but that has to be every software.

Vorteile

Has everything one might need to run a large alterations business. You can customize it to your likings and needs.

Nachteile

when setup, almost everything can be automated within the software.

Vorteile

Excellent customer service, great program interface.

Nachteile

It's price is high but considering the effort that put in the software, we think its worth it.

Vorteile

We really like how customizable the software is. It also includes every single feature that we were thinking our next software should to have, at a reasonble price. Their support is also fast and reliable.

Nachteile

UI can be slightly improved but it's not a critical point

Vorteile

I like that we can customized our products and services, also the sales rep [sensitive content hidden] have been so patient with me, [sensitive content hidden] dedication is outstanding. Definitely I would recommend this pos system.

Nachteile

No dislike at all, I am very satisfied with the pos.

Vorteile

It's helped with tracking orders and growth of the business

Nachteile

So far am happy with everything. I haven't had a any issues

Vorteile

I like the price of the software and the ease of use it offers.

Nachteile

Some of the designs could be improved/updated

Vorteile

what I love most is that they call to make sure you understand how to set up (a real live person) and also the walk you thru each step. No question is to small or go unanswered. [sensitive content hidden] is the best. I left the call feeling like I got this and the software is very user friendly.

Nachteile

There is nothing that I did not like. only if I had found them sooner. This is a life changing moment in my business.

Vorteile

Easy to Navigate, User Friendly, Customizable for the individual business, Able to run lots of different reports that help productivity, Easy to setup and edit features. All in one software for services performed, products sold, employee time-sheets, productivity logs and lots more.

Nachteile

The new version of this program works out a lot of the kinks of the older version and is much more user friendly and works on all types of devices.

Vorteile

The software is continuously being updated and changes made to better support the user experience. An impressive and timely change log is being uploaded regularly with clean and clear instructions on how to implement. If you are lucky enough to get the guru [SENSITIVE CONTENT HIDDEN] as your Account Manager you will be able to have any question answered with confidence and in a timely manner.

The workflow m, scheduling and time management functions help with identifying staff issues and training opportunities. It allows for contractors and protects the business with its user access level functions. The new booking system integration and customer app function is another example of how they focus in driving efficient practice.

Nachteile

I would like to see the user interface move more towards the modern style “skin” where it still has a look and feel of a dated program. This is cosmetic only.

I would like to see integration with Quickbooks payroll and inventory management.

We need more options for integrated eftpos users and online merchants.

Vorteile

I've been using Geelus since 2012 in my stores and it's been amazing! I can still go back to 7 years ago and see how my store has been performing back then. It's the go to software for most (if not all) alterations and tailoring businesses.

Nachteile

I have recently switched to their new software which is released last year and I should say it's great as well. No negative points about the software but the only thing is that when I switched I wasn't able to bring historic data. I can however access my past records through the previous software but it would have been more convenient in the new app.

Vorteile

I’ve been using Geelus in our store since 2014 and it’s been amazing so far.

Nachteile

The setup can improve to be better. It’s a little advance for a alterations or dry cleaners user.

Vorteile

Design, user friendly, frequent updates, excellent customer service. We are a full service Dry Cleaning store. Geelus is crucial and a key part to our success. We are thankful for the program and appreciate the immediate response time when a question arises from their customer support. I've had the same representative call me and handle all of our concerns for the past 6 years we have been in business. We are family owned so we appreciate talking to the same person all these years.

Nachteile

I was able to connect cash register to software initially, but lately it doesn't sync.

Vorteile

keeping everything organized and up to date with orders coming in and going out. customers love the text messaging alert feature when orders are ready.

Nachteile

geelus is always updating the program to make better and easier use for everyone

Vorteile

I love the simplicity and use of Geelus and also the fact that is in the cloud. The team continues to push out new features and I like that the system continues to evolve, as my business does. Coming from tailormax (which is outdated and terribly run software), I appreciate that the Geelus software is new and cutting edge. They understand the needs of their customers and will go to great lengths to achieve their happiness and satisfaction. The system is very easy to use once you get set up properly.

Nachteile

I think the software can continue to get more advanced but I am absolutely confident that the team at GEELUS will do what it takes to get there. I am looking for more management and oversight ability across my multiple locations. More advanced reporting as well.

Vorteile

Straight forward and easy to use and understand. It has all the tools I need to run my business.

Nachteile

I am still getting used to the new software so at the moment i am just disliking the icons. For example the check button is not as obvious as the previous version.

Vorteile

We've been able to do credit cards, used the excel exports a lot. This is to help me keep track of all employees time logs as well as knowing who is doing what.

I've been using their old software and now that I switched to the new one, I'm really happy.

Nachteile

The payroll system for the new one VS the old one, does not yet help with Nevada state regulations. I have 3 shifts and I need to manually log out staff.

Vorteile

It's easy to use, learn and I enjoy working with it everyday. I like how easy it is to serve the customers and making sure jobs are done on time before the customers come to collect.

The receipt is what it should be and in general I'm really happy.

Nachteile

IMO, the only thing missing was the quote feature and it has been added literally 2 days ago.

Vorteile

I love that it is very intuitive. Very easy to use and friendly. I fell inlove with it when I started using it.

Nachteile

The only thing I don't like about it is that I can't call someone for help. I need to submit a ticket and be called back.

Vorteile

I like that its easy to use and it’s a very simple app that doesn’t over complicate where to navigate what I need.

Nachteile

I haven’t had a negative experience with Geelus, so far so good!

Vorteile

Very specialized for our business and fits a niche that most POS systems do not.

Nachteile

It's a little clunky getting used to it but the customer service was top notch in helping with that.

Vorteile

The system is very convenience and my customers are giving me great reviews about the text messages I send them for their orders. Now my invoicing is very professional, my appointments are automated and customers love the reminders.

The entire system is great!

Nachteile

The appointment cancellation is not supported yet but they promised it'll be there soon.

Vorteile

Very easy to operate, intuitive software. Also online tutorials and ability discuss and solve any issue with customer service live rep.

Nachteile

None so far. i have not found anything negative.

Vorteile

It’s versatile, easy to use and it caters to most of my reporting need. I can design product easily

Nachteile

Probably the interface needs a little bit of updating

Vorteile

Easy to get started, and tge customer support is excellent

Nachteile

I have had no issues with geelus so far.

Vorteile

Great customer service, and I like that it can have very customisable receipts, text clients automatically and that it is designed for clothing alterations businesses needs in mind

Nachteile

I would like to see images updated on the POS

Vorteile

It covers all the needs of my alterations and dry cleaning business.

Nachteile

The customer service phone quality sometimes is not good.

Vorteile

The software is easy and use and with very good ongoing improvement

Nachteile

Pricing on number of orders generated, some business with high volumn of transactions but not necessary generating full profit from the transaction. e.g if you are only an agent of the dry cleaner, but not the dry cleaner.

Vorteile

Program is much easier to use, modern, and our customers love the system.

Nachteile

Not at this time, Geelus is an excellent software

Vorteile

I am a one-person home-based business and I love that Geelus gives me the ability to automate many of the tasks I was doing manually such as scheduling and confirming bookings, sending order completion s and messages and sending invoices.

Nachteile

I would love it if Geelus could integrate with my Google calendar.

Vorteile

The amount of features that are tailored to our type of business is great. Really helps us get our shop organized.

Nachteile

The only part I would change is how to manage the customer/contacts list.

Vorteile

I love the way it designed, it make our job really easy and have access to our store an data so comfortable,

Nachteile

I really like everything about geelus 10/10

Vorteile

Alter- It is a franchise chain of 22 Clothing Alteration and Dressmaking stores located throughout metropolitan Melbourne, in the state of Victoria, Australia. When we set up the franchise business in 2002, we formed a relationship with a point-of-sale supplier, who offered a program owned in the USA. In early 2020, we were informed that the US Company had changed hands and that we had 6 months to find an alternate POS supplier. This major crisis led us to finding Geelus. Our early conversations with Geelus were focused on ensuring that our franchisees would be given considerable freedom in running their own business, setting their own prices, and managing their own reporting and information demands. As a Franchisor and Head Office we wanted access to all the information, but we did not want the management function of each system to be our responsibility. We specifically wanted to “liberate the franchisees to achieve what they each wanted from the POS beyond the minimum functionality of writing a ticket and customer collection of garments. Geelus immediately understood what we wanted and then were very proactive in working with us and our franchisees to deliver the outcome.

Nachteile

Change is always challenging, and many of our franchisees had used the previous system for many years. Adapting was a challenge but Geelus were supportive, in particular, the support team, in Australia. Our only regret is not switching sooner...

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Vorteile

The most impactful feature for our business was the structure of how items and services are set up to show all necessary information on the orders and on the tags. The structure is able to handle dry cleaning, laundry, tailoring, alterations and shoe repairs all at once! Which eliminates room for error.
Customer service was very experienced and fast. The transition over to Geelus went so smoothly that I didn't have to lift a finger! Shout out to [SENSITIVE CONTENT]

Nachteile

I actually found out about Geelus before Cleancloud, but I chose cleancloud because Geelus' design and branding seemed old (no offense), so I went with CleanCloud. I think Geelus needs a new logo and a refresh on the interface! I also tried Cleantie for a month and it seemed nice but it doesn't come close to Geelus.
I wish Geelus would have an open API!

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Vorteile

- Great value
- Excellent customer service: all my questions are responded within a few hours.
- Flexible to customize your needs: you can create new print template that you need, freely add in new items and prices and a ton of things... Just me a little bit patient, exploring and creative.

Nachteile

1/ Rack location should be added in as it is a very important function for laundry business. Currently I have to create Extra-field to add the rack location.
2/ Scanner function: Geelus is able to work well with Scanner. Currently it helps to read the barcode from customer receipt more conveniently. I wish it can be improved more. Such as: if my rack location is coded, I can use the scanner to scan the barcode on the store receipt and then scan the rack location by myself without the need to return to the computer. With the existing function, I need one person to scan the barcode on store receipt and filing the clothes, another person staying with computer to select extra field to enter rack location, following the instruction from the 1st person.

Vorteile

Your costumer service is great, probably without him I would have quit or would not understand all the capabilty of the software. I think it has everything.

Nachteile

The interface, I think i could be nicer and more friendly. And that is not in spanish, my team suffers a bit. I would love if in somewhere it would appear your analytics of the store, what you have sold, new clients, returning clients, order average, etc.,That was the think that i liked more of shopify, its analytics and the way they present your sells at the home page. Also you need to be owner to have permits to add items, I think that should be more personalized.I would like that my employees can set up most of the things, In shopify also they have that, i know here aswell but probably it could be more specific.

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Vorteile

“Geelus is “THE SOFTWARE FOR TAILORS!” Since we started using geelus in 2008 we are truly on top of our business. We know if we have made a progress since the previous year, we know if we need to advertise more, we know which one of our employees are performing better and we’ve never gone back to the pen and paper. I can see the new orders in the system even when I’m driving (although it's not legal anymore;)) We don’t worry about any backups or where the data is stored. IT JUST WORKS. I truly recommend it to all clothing alterations and tailors specially if you are like us an agent for a dry cleaner!

Nachteile

I can't think of any really. Their original software's full version used to work only on my Mac and PC but their new one works like a magic on my mobile phone and tablet too. We've actually added a new tablet to serve our customers faster. Very cost effective.

Vorteile

Geelus support is 24 hours a day and they're very spoon feeding the way they supported me and provide proper training knowledge on how their system works specially on the new Geelus. They will do it almost everything to set up your Geelus and works perfectly to your business. I really recommend this product specially for those who start their businesses.

Nachteile

There's no perfect software in the global industry. I've been using Geelus for more than 5 years and I can't think any Cons on their system. Probably because their team are constantly improving the system time to time.

Vorteile

The software is extremely easy to use and very flexible in what you want your staff members to access and what not. We have been using the software for about 5 years now and the support from [SENSITIVE CONTENT HIDDEN] has been fantastic. Despite the time difference, he always responds immediately and deals with any issues quickly. Our staff find it very easy to use and love tracking their own individual production to keep an eye on their targets. Improvements are made on a regular basis making the software more and more versatile. The new booking system and calendar gives you a great snapshot of all your bookings allowing for better control. Management reports are very good and we look forward to an upgrade to consolidate all the sales from all the branches in one place. I highly recommend geelus, its the backbone of our business and we could not do the job we do without it.

Nachteile

I would not really say its a con but when you initially set up the software to your specification, it is a bit daunting but with [SENSITIVE CONTENT HIDDEN] help, it becomes very easy and now I consider myself an expert.

Vorteile

So very easy to use. Mostly intuitive, but backed up with good help topics. Anything you can't find, pop on a ticket and you get a call very quickly with friendly, knowledgeable help. Highly recommend this software.

Nachteile

In the set up phase I made a few mistakes, which lost my set up a couple of times, duplicated everything another. Support was a great help and quickly resolved this though.

Vorteile

Functionality - while no software is perfect, Geelus comes close and has all the functions I need and many I never use.

Ease of Use - very easy for me and my staff to learn and setup.

Customer Service - customer service is outstanding. Anytime I have questions or need help, someone is always there to help and walk me through the steps. Setup is also very easy and they help with most of it.

Nachteile

I wish you could add images to add ons and tasks.

Would be nice to have scale integration.

Vorteile

We found the Geelus system easy to use, simple in its design with a range of powerful management tools that could be implemented at the owner/franchisees request. Implementing the system and training was straight forward and Geelus were extremely supportive of the process.

Nachteile

We are constantly working with Geelus team on more ideas, more reports and improvements. There is never a perfect software but what matters is to keep improving and innovating towards the goal...

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Vorteile

Geelus is easy to set-up in a super customizable system. We are such a unique industry that there is no 'base price list' to import from anywhere. Geelus allows us to set up new items easily and change them whenever we need.

Nachteile

Setting up the printer used to be challenging, but they updated the system so now it's a breeze.

Vorteile

Easy to use, great communication from Geelus, everyday use and simple to change with price increases and adding items

Nachteile

Setting up the printer was very hard but Geelus was a great help.