Alle Bewertungen zu SuperOffice CRM Filter anwenden
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Alle Bewertungen zu SuperOffice CRM Filter anwenden
- Branche: Lagerung
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
So much more than a customer register
Vorteile
It gives us the possibility to keep track on not only our customer and prospects, but also activities, sales and help us in our daily business.
Nachteile
There are so many things to learn how to get the most out of the system, and for a normal user it can be a small challenge to learn.
That is however on the other hand a strength in the system, that it gives us so many possibilities.
- Branche: Freizeit, Reisen & Tourismus
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Easy to use and fully linked CRM system
Vorteile
The best thing about SuperOffice is that it is connected and linked in all directions. No matter where in the system you add information it automatically connects the information on all linked parts.
Nachteile
Some reports can be tricky to costumize and layout may not be exactly how you want it. But it is flexible and you can build almost everything you wish.
- Branche: Industrieautomation
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Amazing programm
Vorteile
This programm is so easy to use, specifically the use of selections.
Nachteile
In the older version , it looked really boring.
- Branche: Maschinenbau oder Wirtschaftsingenieurwesen
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Easy to adapt to your needs
SuperOffice is a tool you can use for so many different things, leads, orders, correspondence, e-mail send-outs, Sales.. and since I am am big fan of efficiency , this is what I like most, SuperOffice makes it easy to be efficent!
Vorteile
Easy to use, easy to adapt to your own needs and set up for your type of business.
Nachteile
Hard to say, maybe that the settings for import could be a bit more advanced.
- Branche: Industrieautomation
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Super Office My Experience
Vorteile
I like the layout, it is easy to read from the screen, and you get a good overview.
The program has a lot of useful functions, if you get some help to find them! I have used the support a lot and they are very helpful.
Nachteile
It is diffucult to navigate in the programme. Some functions are hard to find. I miss some kind of file system for documents. I have had a lot of issues with editing documents, the function for check in and check out does not complete working.
- Branche: Elektrische/elektronische Fertigung
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Intuitive CRM software with attractive graphical interface
It is a good way to keep your contacts and correspondence in order so that all staff can have access.
Vorteile
Easy even for salesmen to understand. I like the integrated mailing function.
Nachteile
If you have a lot of users it can be quite expensive, especially in the cloud. A separate licence is required for the smartphone version.
- Branche: Telekommunikation
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
We have previously used the server based system and the on line version for the past 3 years
Improved our relationships with our clients and suppliers
Great user experience
Vorteile
Clean and intuitive user interface,
I do prefer the online version though as it's always up to date and saves time and cost of having the version updates applied and it has a reliable and easy to use mobile app, which I find really useful.
Nachteile
Like most CRM systems, you need to put the time in to customize the system and get to know it, which obviously takes time, but I have to say it's time well spent.
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
It takes time to get the most out of SuperOffice, but the many possibilities make it worth.
Vorteile
The features and functionalities we need for our business are quite challenging. What I like most about this software is the flexibility. They're good at getting to know your business and finding matching solutions.
Nachteile
We use SuperOffice not only as a CRM system (which is a pro). But that also makes the ease of use quite challenging for many of our users. The functionalities don't always speak for themselves and because of the many possibilities it's hard to remember it all.
- Branche: Öl & Energie
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Great Tool to increase your sales and make your life easier
Superofficehelp us to keep track on ongoing projects and also make it easy to send out new information to our Customers
Vorteile
The User Friendly setup, it is easy to understand and you can start work and take advantage of it from day 1.
In combination with the App for your mobile it is a great tool. Additional to these these featurs the actual contactnamn and their telephone number will automatically be transfered to your conatctlist in your mobile.
Nachteile
Thy way to sava end find documents can be approved
- Branche: Medienproduktion
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Easy to use
A good software that fullfills my needs for a CRM software.
Vorteile
It´s easy to use and can handle a lot of data in an easy way. For companys with a lot of customers this software is a great tool. You can share info with your co-workers easily.
Nachteile
The look of it feels a little bit outdated.
- Branche: Elektrische/elektronische Fertigung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Superoffice really good CRM
Really good and fast support if anything would fail
Vorteile
We have used Superoffice for over 15 years and the Superoffice CRM online version is a really good product, easy to use and easy to connect on whatever platform you are on
Nachteile
Really nothing to complain about works really good
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Daily user
My overall experiance is fine i work with it daily and it all go's smoothly
Vorteile
It has a sleek and proffesional look and it works smoothly.
Nachteile
The ticket system could be faster then it is at the moment
- Branche: Kapitalmärkte
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Great Value for Money
Our reporting had been bad using other software, but, this has helped us improve a great deal in our customization of reports. We present everything in our company outlays, and it blends well with everything else.
Vorteile
For our company which handles a lot of data, it has been of great help. Moreover, it is very easy to use and has room for customization.
Nachteile
In a day where business intelligence is becoming of greater importance to the business world, it would be of great help if it is integrated to other software for the purposes of improving business reporting.
- Branche: Kapitalmärkte
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Superoffice
Generally it is a super system. I have been working with super office for more than 5 years. It is very user-friendly and the support department is always ready to help you
Vorteile
It is a very clear and user-friendly system.
Nachteile
you can't change the system to personalize the icons
- Branche: Bau
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Many functions
Vorteile
Good product, easy to use, many possibilities/functions, helps with structure in your contacts. Good marketing module. Followed interesting training marketing at haed office.
Nachteile
At this moment everthing is okay for our company.
- Branche: Import und Export
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
Userfriendly CRM
We had a lot of seperate lists at our office. it was a lot of work to adjust all of the listst, now, with SuperOffice, we only have to do it once.
Another Pro is that we, as marketing, are not the only one who is responsible for all the adjustments. Sales can do it to and we always have an up to date overview.
Vorteile
It is really easy to use.
A lot of information can be found on internet.
A lot of possibilities (customizable).
Pirce (if you use the standard version.
Nachteile
customizable, but expensive and as marketeer I have to say that the marketing tool is limited
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Great system to keep all business data in one place.
All commercial business data in one place. An internationally unified Customer Servcie experience.
Vorteile
Combination of CRM and Customer Service ticketing.
The flexibility of adapting it to your own liking.
The posibility of using it also on mobile devices.
Nachteile
Not easy to change things yourself; most of the time you need the help of a SuperOffice employee.
No automatic updates when you're not in the cloud; takes time and money.
- Branche: Baumaterial
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
User-friendly and flexible interface!
SuperOffice CRM has helped us to structure our work processes, focus on the customer, control of our sales funnel. Thanks to that we have increased our marketshare by growing in a shrinking market and realized an impressive improvement of our result.
Vorteile
User-friendliness: easy to get started, logical navigation, great Search functionalities
Nachteile
No real dislike: it is more the wide variety of functional possibilities that takes time to get acquainted with.
- Branche: Umweltdienstleistungen
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
SuperOffice is the backbone of our company.
SuperOffice has a lot of experience with implementations, so they are really good in helping new customers to build up the application in your company.
Vorteile
SuperOffice gives you an easy to use CRM application were you can store al your contact with customers, clients and suppliers.
Nachteile
I took some time to persuade everyone in our company to use SuperOffice all the time. Good change management is required.
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Superoffice is just what we needed - helps keep our data centralised and easy to keep up to...
Vorteile
- The Superoffice live chat is a great feature we use on our website. We have had a few enquiries from this already.
- Through Superoffice we are able to track consent with the current GDPR and update it when we get opt ins.
Nachteile
The mailings aren't the easiest to create and does take a little while to get used to. Once you have done a few of them, it gets easier.
- Branche: Kunststoffe
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
My review
I'm glad we finally got this software. I've begging for it in nine years :-). My experience so far is good. But as I said, I need to learn more.
Vorteile
Since it's still new for me I haven't discovered evething I can use (I think). It's good to collect e-mail, meetings and events to a project/customer.
Nachteile
I still don't be master of how to handle ToDo's. I'm looking forward to learn more about that but it's also a matter of time for me to learn more. I want to set up small ToDo's without create it on the calender.
- Branche: Einzelhandel
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Go for SuperOffice
Vorteile
The way you can built the Projects and sales yourself after your own Company needs. Set up tasks after need and do Changes to it easily.
Nachteile
The lack of Workgroups, would really like that to be a standard feature instead of Always use the selection.
That it is hard to search for your saved e-mails with just a Word.
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Complete and powerful system to support all main processes
Better overview and storage of all activities and customer information
Vorteile
Very flexible in setup. Very fast and good helpdesk.
It's quite easy to build any process in Super office. It's easy to keep track of all relevant information about customers, suppliers and staff.
Nachteile
Sometimes it's still difficult to retain a certain mail or document.
when you open an item from a "selection", you can't go back to his selection but you need to reopen it every time. Would be nice to open items in a selection in a new window.
- Branche: Medienproduktion
- Unternehmensgröße: 201–500 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Very simple and versatile
We use SuperOffice mainly as a way to administrate our client and prospect lists and to analyse our business needs.
Vorteile
I like that it's very easy to customise to your own needs and it's wonderful to have all your data collected in one place. The to do lists and different selections you can set up according to your own needs make our teams more efficient and allow them to have a great overview over their own clients and activities.
Nachteile
It can feel a bit fiddly to set everything up before you really get to grips with it.
- Branche: Immobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Client and project easily linked
I've worked with several CRM software, but this is by far the best.
Vorteile
It is very easy to link a client to a project and reverse. Correspondence, data, information and documents can be stored and easily retrieved.
Nachteile
The online support is a bit slow or the button doesn't work, so you have to email separately.
- Branche: Maschinerie
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
SuperOffice; the one and only!
A very positive experience, especially extra credits for the support team; quick, talented and friendly!
Vorteile
The several (personalized and combined) selections
Nachteile
The app functionality; it isn't available on your mobile phone. We would like to use the app functionality for our foreign customers, so also accessible after 5 / 6 pm and in the weekends.
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Good price to quality ratio
Vorteile
Easy to use online CRM system, nice look & feel, easy mail integration, pocket CRM is a great add-on for using on your mobile phone
Nachteile
Would prefer to have an integration with for instance MailChimp or other marketing tools, since I'm not really enthusiastic about the features that are within Superoffice on this matter.
- Branche: Baumaterial
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Super icecream
Keeping track of business.
Vorteile
Easy to use and find functions in the software.
Nachteile
Integration with other systems. Such as billing system.
- Branche: Industrieautomation
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Good but can improve.
Customer and servicereports.
Vorteile
I like it because its online and can be axessed anywere, and on iOS platforms.
Nachteile
I dont like that its a bit difficult to learn if you dont work with it daily. I dont like that its not possible to add external documents like ecxel for instance.
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Unlike a previous system we tried, this software is reliable, clean, sharp, and intuitive to...
Vorteile
The ability to link SuperOffice to Outlook makes it easy to archive and track all emails. The diary is a useful feature, which enables you to see at a glance any task outstanding. SuperOffice almost thinks for you, for example by suggesting a company or contact you may wish to select, based on your most recent activity. Any support requested has always been extremely prompt, efficient and effective. It's a joy to deal with a company that is so responsive and clearly values its customers.
Nachteile
It can be a little bit slow to open archived mail, which can be frustrating when you're busy and in a rush.
- Branche: Großhandel
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Marketing tool
Vorteile
I like the selection process, that your database for mailings is dynamic and always updated
It's easy to evaluate the success rate of mailings
Nachteile
The functionality when creating a new mailing .e.g. when choosing a picture it often takes a few tries to get the size right.
The process of resending mailings to a new selection could be easier.
- Branche: Essen & Trinken
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Customer Service
Vorteile
Easy to find customer and contact information.
Nachteile
Sometimes hard to filter out what you seek after.
- Branche: Automotive
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
One of the best CRM tools!
We will get reminder to return call for follow up. Its a great tool to improve customer satisfaction!
Vorteile
Very easy to use, allow users to customize it to their preference.
It helps me in my daily jobs, it saves me a lot of time, improve my time management as well.
Nachteile
so far so good, maybe it could be better if able to integrate with other software?!
The user interface is slightly outdated.
- Branche: Großhandel
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Review SO Joke
You can use S.O. for your mailings or reports.
We cannot work without SuperOffice anymore.
Vorteile
You have all the information about a customer or supplier in one program.
so all the information that you or your colleagues note is visible to everyone.
Nachteile
You are very depending of S.O. when you are used to it.
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Easy to use
Vorteile
E-mail integration
Easy to use outside the office by using the pocket CRM app
E-marketing integration
Nachteile
Some things don't 100% fit the Dutch market
The integration between CRM en Customer Support needs improvement
The search feature still needs a % character
- Branche: Einzelhandel
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Great crm
I have control over al my contacts and my history of visits and facts about everyone of my prospects and customers
Vorteile
It’s easy to use and I like the way to work in it
Nachteile
The pocket version could be better, but I know that it’s going to be better soon
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Simple and clear
Vorteile
Just a few ( one or two ) clicks to find your information, up to two screens. Possibility to customize.
Nachteile
Group " activities" is sometimes too confusing.
Cloud version difficult if it falls away, because we can not do anything without this software :-)
- Branche: Computer-Software
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Great CRM
It is really user friendly and easy to register information and activities.
Vorteile
User friendly and easy to use as a new user.
Nachteile
I would like the dashboards to be more user friendly, like creating dashboards that I can chare to colleagues.
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
I have used SO since 2006 and brought me SO when I have changed jobs.
Support has not been good when moved from Sweden, but has improved lately
Vorteile
It is easy to use and you can easily keep in touch with your customers and your prospects.
Nachteile
The Customer Support has not been good when it moved from Sweden, but has improved lately.
- Branche: Baumaterial
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
SupperOffice fpr Sales & Martketing
The system has improved a lot the last couple of years.
Vorteile
All CRM systems have the basics need for sales. This system also includes functionality enabling us to work with sales through dealers.
Includes really good e-marketing functionality.
Nachteile
The need select buy additional 3:rd party software to integrate with other systems like MS Outlook, ERP and BI. Still good that the additions are available.
- Branche: Immobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Great customer relation management system
SuperOffice is a very helpful and complete CRM tool with good customer service
Vorteile
It's very helpful to register client information and all the contact moments
Nachteile
Sometimes I have problems with the connection between SuperOffice and Outlook
- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
User friendly CRM
I have all of my customer information and sales at one place and easy to se whenever i want to have a good overview of things to be done and things that i have archived. Ill never forget anything at my work so this is my best friend at the moment.
Vorteile
Almost everything, especially that i always can remind my self about the next thing to do.
Nachteile
Haven't discovered any not likeable things yet.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Easy and good backup
Vorteile
That it is so full of functionalities and easy to use. You can use it for many different areas and within diferent apartments.
Nachteile
I have not seen any negative parts in my work.
- Branche: Kunststoffe
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
CRM review
The Software are fantastic :)
Vorteile
I like the software overall and it makes my work easier and the link between my mail and SuperOffice is excellent.
Nachteile
When I was a beginner in the program, I actually thought that it was quite difficult to use but after a few weeks working in the software I started to love it and still doing that today = )
- Branche: Maschinenbau oder Wirtschaftsingenieurwesen
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Good CRM software
Always all the info about your clients at hand.
Vorteile
It is simple to handle and you as user have a clear view about your customers
Nachteile
I am a user of Superoff and at this moment cant find anything that I don't like
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 5.001–10.000 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Optimal Marketing and Sales alignement tool
SupperOffice anables us to control our pipeline in an easy way
Vorteile
Creation of all kind of selections is very easy.
Nachteile
Maximal number of characters in comment field activity.
- Branche: Industrieautomation
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Nice & cost effective CRM tool!
Perfect tool to organize large number of customers and sales opputunities. Easy to sort and report key data when needed. Excdellent tool for scheduling sales activities.
Vorteile
Ease of use
Functionality
VISMA Integration
Phone app
Dashboard
Nachteile
Some missing features:
-only accepts one business offer/sale
-missing trend graph for dashboard data
- Branche: Pharmazeutika
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Superoffice CRM Review
CRM system with a lot of functions, making contracts,
Vorteile
Fuctionality. layout, possibilities, connections and interface
Nachteile
Administrator functions who are not easaly to work with
- Branche: Elektrische/elektronische Fertigung
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Fit for purpose
Better 360 view on customer.
Single point of trurth.
Single point of registration.
Availability all over the world.
Good fit for our purpose.
Possibility to inplement step by step.
Vorteile
Usability, UI, look & Feel, Service, Flexibility.
Nachteile
Available tools for on premise environment.
Complex security model.
- Branche: Verbraucherdienste
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Easy to organize
I Think it´s a god program that helps to organize and Control my every day
Vorteile
The easy way to set notifications and make the program help with my work
Nachteile
I don´t know if it´s program, but I get tossed out now and then.
The mail system could be more functional, like outlook