Über SuperOffice CRM











SuperOffice CRM Preis
SuperOffice CRM bietet keine Gratisversion und keine kostenlose Testversion. Die kostenpflichtige Version von SuperOffice CRM ist ab 55,00 €/Monat verfügbar.
Alternativen für SuperOffice CRM
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- Branche: Maschinerie
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Mit SuperOffice einfach Kundenbeziehungen auf- und ausbauen!
Mit SuperOffice können Kundenbeziehungen einfach abgebildet, auf- und ausgebaut werden. Das CRM ist sehr bedienerfreundlich, so dass es jedem Mitarbeiter*in möglich, auf den CRM-Zug aufzuspringen.
Vorteile
Leichte Bedienbarkeit, zentrale Verfügbarkeit von Daten, strukturiertes Arbeiten dank Aktivitäten und Verkaufsleitfäden, stets aktueller Forecast und eine Skalierbarkeit des Systems sind wesentliche Vorteile von SuperOffice CRM.
SuperOffice CRM bietet dank der Integration von Office 365, ERP und Echobot sowie den Automatisierungsmöglichkeiten via Zapier vor allem in Vertrieb und Marketing einen echten Mehrwert.
Nachteile
Aktuell keine, SuperOffice hat sich stetig weiterentwickelt und Nachteile eliminiert!
In Betracht gezogene Alternativen
SugarCRMGründe für den Wechsel zu SuperOffice CRM
Aufgrund der sehr einfachen und intuitiven Bedienung.- Branche: Großhandel
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Hervorragendes Tool für das Gesamtmarketing
Ich arbeite seit Beginn an vor über 30 Jahren mit diesem Programm. Ich bin vermutlich der erste Schweizerkunde überhaupt.
Vorteile
Intuitiv einfach, logisch in der Anwendung und unergründlich vielseitig. Da alles in der Cloude, von überall mit PC, Laptop oder Smartphone nutz- und bedienbar,
Nachteile
Keine, alle Kinderkrankheiten von früher sind behoben

- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
It really is the most user friendly CRM that you can imagine.
Insight and overview in all processes, pre-sales and after-sales. Better and more personal communication with prospects and customers.
Vorteile
User interface is great. Very easy to use and administer. Users can work with the CRM functions within a few hours.
Integration with Office applications and Office 365 is more than perfect. You can use Outlook like you always did and still your emails are stored in CRM linked to the right customer and project.
I love the fact that you never really have to search for anything. All parts of the application are never more than two clicks away.
Nachteile
Only one thing that bothers me using SuperOffice: the standard reports are very basic. We use the dashboards a lot -they are great- and there are some Apps in their own app store that allow us to generate the reports we need.
- Branche: Grafikdesign
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
The Competitive Approach
SuperOffice CRM is the professional relations managing approach
Vorteile
SuperOffice CRM has the interests of all the clients
Nachteile
SuperOffice CRM is determined without mistakes
Antwort von SuperOffice
Dear Jessica
Thank you for sharing your insights! We’re thrilled to hear that SuperOffice CRM has successfully met your needs for managing professional relationships, and that you appreciate our approach to client interests.
We're also glad that SuperOffice CRM has provided a more cost-effective solution compared to your previous systems.
If you have any further questions or suggestions, please feel free to reach out. We’re here to help!
Best regards,
Ragnhild at SuperOffice
- Branche: Bildungsmanagement
- Unternehmensgröße: 51–200 Mitarbeiter
- Monatlich für 1-5 Monate genutzt
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Quelle der Bewertung
Innovative CRM but needs significant improvement
Currently we have stopped using it due to certain bugs in this product, hopefully they have sorted it out.
Vorteile
It was simplified and easy to use, conference call feature is pretty useful too.
Nachteile
Cross connection in calls, balance gets deducted after every call, owing to call forwarding, which is not the case with other crms.
In Betracht gezogene Alternativen
Zoho CRMGründe für den Wechsel zu SuperOffice CRM
We used it for few months, but due to certain issues we switched to other crms.- Branche: Eventservice
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
You can almost say it 'runs the company'!
We run the business on SuperOffice, dealing with customer communications (incoming and outgoing) and sales pipeline management, but most importantly the event management using the projects area.
Vorteile
I like the fact that we can out every process in to the CRM, from sales to event management, data capture and enquiry management.
Nachteile
The Community needs a bit of work adding more complex resources in, but as a starter guide is useful and support do assist.
Warum SuperOffice CRM gewählt wurde
Zoho was not easy to navigate and the costs accumulated quite quickly when you started using the system more.Gründe für den Wechsel zu SuperOffice CRM
Cost and simplicity. The others needed too much work and cost to develop for our needs. SuperOffice had these areas ready made in the price with easy ways to adapt to our needs.- Branche: Bildungsmanagement
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Stellar CRM
SuperOffice has been a great hub for collecting, organizing and making sense of valuable contact data and insights, whilst providing all the features and tools needed to manage information about people, projects, relations and other aspects that are important to our line of business.
Vorteile
It is reliable, easy to implement and use and optimizes all our contacts, relationships, projects, tasks etc.
Nachteile
Perhaps the marketing module should be included in the base package.
In Betracht gezogene Alternativen
Salesforce Sales CloudGründe für den Wechsel zu SuperOffice CRM
Affordable and contains a wide range of practical and intuitive features, and comes with a user friendly interface.- Branche: Professionelles Training & Coaching
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Not good - many necessary features not available
The overall experience for me is that I would never choose SuperOffice again but rather the solution Microsoft offers. It is more expensive, but trust me, it is worth it!
Vorteile
The best thing about the CRM is that it is very easy to use and has a very easy to follow structure (Firm/People and Sale/Projekt).
Nachteile
Many basic features which one thinks every CRM provide are not available. The most critical problem is that selections are extremely limited. For example, one cannot make a selection of all "Projekt leaders", which would be critical for us in order to send all of our customers who are Project leaders a standardised e-mail. Many further issues arise there once you have spent some time testing the selections (many limitations became apparent only after using the CRM, not during the evaluation process).
A further issue are the many bugs which the system has, for example the data-export does not work properly even though issues have been posted on the community platform for 5 years!
In Betracht gezogene Alternativen
HubSpot CRMGründe für den Wechsel zu SuperOffice CRM
Because of the price and promises were made that this product can fulfill our needs (which it did not)- Branche: Computer- & Netzwerksicherheit
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Simple to use and good integration options
All in all, we are very satisfied with the solution.
It has very good API connection options that are also very well documented.
The many extensions via apps enable easy integration of other systems.
Vorteile
The user interface is clear and very intuitive to use. This enables a very short onboarding of new users. Screens can be customized very easily.
Nachteile
Support is good but sometimes we would like to have shorter communication.
Sometimes it takes a little longer until BUGs are fixed.
Antwort von SuperOffice
Dear Georg
Thank you for taking the time to share your thoughtful feedback!
We're delighted to hear that you've found our user interface intuitive and the onboarding process quick. It's also great to know that the customization options and API connections have met your needs for easy integration.
We appreciate your comments regarding support and bug fixes. We strive to provide timely assistance, and we will work on improving response times and ensuring that any issues are addressed as quickly as possible.
Your satisfaction is our priority, and we're glad to hear you're overall happy with the solution. If you have any further suggestions or concerns, please don't hesitate to reach out.
Best regards,
Ragnhild from SuperOffice

- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Get customer requests sorted and never "loose" a request.
Customer support works much better.
Vorteile
Quite easy to handle. Easy to edit cases and the connection to customer relations. All necessary information is visible.
Nachteile
None automatic update in the browser of the CsTags as the program is web based. Configuration of the user not that easy.

- Branche: Elektrische/elektronische Fertigung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Easy to use and excellent support
Vorteile
Easy to use and learn. Very effective use of the computer screen area with no or very little scrolling. The integration with MSOffice makes SO very effective.
Nachteile
Built-in, easy to access version history.

- Branche: Pharmazeutika
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
review Super office
our CRM is in there, we work with projects
Vorteile
functionality, ease of use. great to have an online version also for the people on the road.
Nachteile
it takes a while before you understand working in SO as an admin.
- Branche: Maschinerie
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Superoffice as CRM
Profesional sales tool
Vorteile
Very good and complete sales tool. Professional set up and good connection to outlook.
Nachteile
In our case we were missing a module to handle workorders and field service. We were also missing the possibility to handle agreements and a machine register connected to the customers.
- Branche: Öffentlichkeitsarbeit und Kommunikation
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Moving to SuperOffice 8.5 from previous Superoffice Version
SO is a central part. We do several additional applications - using the database ids for persons, projects etc...
Vorteile
Moving was easy . As developer I like very mcuh simply to add my web-frames to different aspects inside SO still using my well known web technology.
Nachteile
I would like to have a person connected to different companies.
We have freelancers switching to our company or moving again. So we could 'follow' the history using the same person-ID. Also contacts sometimes are working for on company but are members of additional "Gremien".
- Branche: Automotive
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
My experience after one year we work with SuperOffice
In general, the system works well.
Vorteile
The flexibility of SuperOffice and the company who build our SuperOffice configuration. Because they know all about Automotive.
Nachteile
The data in CRM can often not be used in the functionality of customer service. Also, not all data from CRM can be used in reports in the customer service section.
In our company we mainly work with cars. The license plate number of the car is leading in most processes within our company. Unfortunately, this does not apply to SuperOffice. In a lot of processes CRM or Customer Service can not handle the registration number. That's a shame because it limits the functionality of SuperOffice.
Also, some processes do not work as you expect. For example, it is not possible to give your own subject to an email template. There are more of these things that work in a strange way.
- Branche: Telekommunikation
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Smart and affordable CRM Software
A great way to manage your CRM, to keep up everyone on the same page and in the know.
Vorteile
The CRM allows us to combine all sales-leads and communications that one client receives. It creates oppurtunities to improve our way-of-working on a daily basis.
Nachteile
Creating marketing-mailings takes a lot of time and the superoffice helpdesk cannot provide sufficient support in this area.
- Branche: Einzelhandel
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
SuperOffice is a joy to work with
When SuperOffice is working it is absolutely amazing and really helps to optimise your work. But when SO is down, it is stressful because you can't access the information you need to do the job.
Vorteile
It is easy to use. You can find information fast. It is a pleasure to work with.
Nachteile
SuperOffice has had some issues lately. You can't access the website for a while. Therefore you can't work as efficiently as you would like.
- Branche: Maschinerie
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
About SuperOffice CRM-on line
I´m very happy to be a user. It is so easy to be in control of the sales/project process, but of course wrong input to the system and you will get wrong out put.
Vorteile
It is an easy way to catalog your customer with projects and sales and get reminders to follow up
Nachteile
It is not so easy to change a field (administrator mode). But this can also be because that I´m not very often in admin.
- Branche: Elektrische/elektronische Fertigung
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Intuitive CRM software with attractive graphical interface
It is a good way to keep your contacts and correspondence in order so that all staff can have access.
Vorteile
Easy even for salesmen to understand. I like the integrated mailing function.
Nachteile
If you have a lot of users it can be quite expensive, especially in the cloud. A separate licence is required for the smartphone version.
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
It takes time to get the most out of SuperOffice, but the many possibilities make it worth.
Vorteile
The features and functionalities we need for our business are quite challenging. What I like most about this software is the flexibility. They're good at getting to know your business and finding matching solutions.
Nachteile
We use SuperOffice not only as a CRM system (which is a pro). But that also makes the ease of use quite challenging for many of our users. The functionalities don't always speak for themselves and because of the many possibilities it's hard to remember it all.
- Branche: Medienproduktion
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Easy to use
A good software that fullfills my needs for a CRM software.
Vorteile
It´s easy to use and can handle a lot of data in an easy way. For companys with a lot of customers this software is a great tool. You can share info with your co-workers easily.
Nachteile
The look of it feels a little bit outdated.
- Branche: Kapitalmärkte
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Great Value for Money
Our reporting had been bad using other software, but, this has helped us improve a great deal in our customization of reports. We present everything in our company outlays, and it blends well with everything else.
Vorteile
For our company which handles a lot of data, it has been of great help. Moreover, it is very easy to use and has room for customization.
Nachteile
In a day where business intelligence is becoming of greater importance to the business world, it would be of great help if it is integrated to other software for the purposes of improving business reporting.
- Branche: Bau
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Many functions
Vorteile
Good product, easy to use, many possibilities/functions, helps with structure in your contacts. Good marketing module. Followed interesting training marketing at haed office.
Nachteile
At this moment everthing is okay for our company.
- Branche: Baumaterial
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
User-friendly and flexible interface!
SuperOffice CRM has helped us to structure our work processes, focus on the customer, control of our sales funnel. Thanks to that we have increased our marketshare by growing in a shrinking market and realized an impressive improvement of our result.
Vorteile
User-friendliness: easy to get started, logical navigation, great Search functionalities
Nachteile
No real dislike: it is more the wide variety of functional possibilities that takes time to get acquainted with.
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Superoffice is just what we needed - helps keep our data centralised and easy to keep up to...
Vorteile
- The Superoffice live chat is a great feature we use on our website. We have had a few enquiries from this already.
- Through Superoffice we are able to track consent with the current GDPR and update it when we get opt ins.
Nachteile
The mailings aren't the easiest to create and does take a little while to get used to. Once you have done a few of them, it gets easier.
- Branche: Einzelhandel
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Go for SuperOffice
Vorteile
The way you can built the Projects and sales yourself after your own Company needs. Set up tasks after need and do Changes to it easily.
Nachteile
The lack of Workgroups, would really like that to be a standard feature instead of Always use the selection.
That it is hard to search for your saved e-mails with just a Word.
- Branche: Medienproduktion
- Unternehmensgröße: 201–500 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Very simple and versatile
We use SuperOffice mainly as a way to administrate our client and prospect lists and to analyse our business needs.
Vorteile
I like that it's very easy to customise to your own needs and it's wonderful to have all your data collected in one place. The to do lists and different selections you can set up according to your own needs make our teams more efficient and allow them to have a great overview over their own clients and activities.
Nachteile
It can feel a bit fiddly to set everything up before you really get to grips with it.
- Branche: Telekommunikation
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Uso y facilidad de CRM
Un excelente producto de gran utilidad en los procesos diarios de trabajo
Vorteile
La facilidad y agilizando de las herramientas para mejorar la interacción usuario cliente
Nachteile
Mejorar la creación de herramientas de seguimiento para casos cerrados. Y tiempo de elaboración de reportes
- Branche: Rechtsberatung
- Unternehmensgröße: 11–50 Mitarbeiter
- Monatlich für 1-5 Monate genutzt
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Quelle der Bewertung
Expensive - make sure you need all the features
Vorteile
It was fully functioning, I reckon we could have gotten more value out of it if we had used more features.
Nachteile
It was rather expensive, it seemed hard to start with a “light” version and then add modules which would have been nice.
- Branche: Verbraucherdienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
CRM básico para pequeñas empresas
Le sacamos buen partido a esta inversión, aunque echo en falta cosas y las estamos haciendo en Excel
Vorteile
Las funciones que tiene y que tienen algunas de ellas un gran potencial.
Nachteile
Echo en falta algunas funciones que tienen otros CRM más completos, aunque también más caros.
- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
The CRM for SME business
Working in a manufacturing SME, I used SuperOffice for over 12-years and it was the backbone of the sales and marketing functions. I have since moved on and set my own business up and have continued using SuperOffice.
The service and support is excellent and questions are answered very quickly. It’s the perfect solution for my business.
Vorteile
The system is very intuitive and straight forward to use. Customisation is simple to administer yourself - there are also lots of really useful how-to guides and training videos available too.
Aside of the ‘usual’ CRM bits, the stand out functionality for me is the document management side of SuperOffice. You are able to archive pretty much any format of document straight into the system against the individual contact; whether a phone call, quote, email, letter, spreadsheet, etc. You have full traceability of all customer and prospect contact.
Nachteile
Mmm, I am genuinely struggling to find anything that I would consider to be a con of this system!
- Branche: Elektrische/elektronische Fertigung
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
CRM for different business realities
On average, the experience we had with Superoffice is positive. it allowed colleagues to work more as a team by sharing the information entered in the CRM for the good of the company.
Vorteile
Superoffice has been the reference point for us as CRM for at least a couple of years. Its ease of use and integration with the e-mail client has allowed the sales department to perform various activities on customers thanks to the information collected and available in an optimal way.
It is the first CRM that allowed us to integrate the data of our management program.
Nachteile
In some cases the integration with the mail did not work correctly, this is one of the aspects that led us to evaluate other CRMs.
- Branche: Maschinenbau oder Wirtschaftsingenieurwesen
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Save time and increase overview
Good product, easy to use.
Vorteile
Bus storing all the customer and supplier data in one user friendly CRM package we save a lot of searching time. Who sent when the message? As it is userfriendly even salesman work happy with it, not only office people.
Nachteile
Some bugs are annoying and the repair information is slow and merely on the online software. On premesis takes longer or does not happen at all.
Some features seem to be invented by software guys or girls but ptobably not first presented to a user panel.
- Branche: Pharmazeutika
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
SuperOffice: Easy to use, very good support
SuperOffice makes it very easy for me to manage my clients. It's also nice to see everyone's activity in my team. When there's some issue, SuperOffice support is very fast answering questions and solving problems. That's one of the things i admire most.
Vorteile
The way you can arrange your variable information. It's easy to make a selection based on several factors. In that way we can perform well in several marketing activities
Nachteile
The development; there are not so many new features introduced last year.
- Branche: Computer-Software
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Great CRM that helps our company in different fields (finance-sales-marketing-support)
Vorteile
The diversity of the different modules and the ease of use in general. SuperOffice helps our marketing, support, finance and sales departments to work close together and to have a beneficial CRM working to satisfy all these departments.
Nachteile
That not all of my colleagues are using SuperOffice to the fullest extend, but we're working on this and hopefully soon to get the most our of SuperOffice.
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Using it for decades now and still using it every day. That means something.
Knowledge of customers, documents ordened, GDPR compliant
Vorteile
Complete solution including document control, mail-functionality and now also on-line so less local maintenance. Also the IOS Apps function great.
Nachteile
There are for us not much downsides on the product, but if i had to name one it would be faster starting speed online. (but maybe that is because of the connections sometimes)
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Good platform with highly customizable, but expensive
Using it as ticketing system.
Vorteile
It's possible to write a lot of customizations and to adjust it just as you wish.
Fast and robust system
Nachteile
Price is too high. If you can't develop SuperOffice self, you will have to pay huge amounts for every small update. Not ITIL compatible, not for IT departments - you can get much more in-box in alternative products in the same price.
- Branche: Großhandel
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
1+1=3
Taking over the work load of my colleague during holidays / absence.
Vorteile
This software helps me to work on many different topics at the same moment. It saves a lot of time as meetings are not necessary anymore. My colleague can follow easily what needs to be done when I am not around.
Nachteile
It is sometimes working too slow when opening an e-mail.
- Branche: Elektrische/elektronische Fertigung
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Feedback review on SO
My overall experience is that it is getting better and better and to fully grasp all you can do you require someone to teach / train you. Thanks / Johan
Vorteile
Easy to do selections of clients / create groups which has enabled us to work more efficiently with our newsletters, invitations and campaigns. WEB client is working well and offer increased flexibility as the intercation with outlook to direct upload and connect mails with listed persons or companies. The automatic GDPR handling is also an advantage an saves time.
Nachteile
I still believe the search function can be improved allot since we often search for content in mails which been uploaded, not having this function force us to keep mails in double. In fact "searching" is by far the most used function which also would be improved by "tagging", so i.e. consulatancies can be tagged to end clients when involved in the same project etc.
The design prompt of "Newsletters" could also be improved for easier and faster design, for example changing font or size now requires to open each section instead of mark all. etc.
- Branche: Hausmeisterservice
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Very user friendly CRM to support all main processes.
If the whole organisation is committed to work with and fill the system, it's a super powerful CRM tool.
Vorteile
The ability to have our contacts all in one place. Easy to work with for all people.
Nachteile
The marketing tool could be more easy, we were used to Mailchimp that was easier. But they provide training so we'll learn!
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Easy to use
Vorteile
Using SuperOffice for 6years now and still happy with the easy way to use it
Nachteile
It woudl have been easier if there was a bigger preview window when hoovering over the activities
- Branche: Maschinenbau oder Wirtschaftsingenieurwesen
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
User Friendly
Cross regional and cross functional overview. Dashboards create managerial overviews. Very user friendly and a modern look.
Vorteile
Linkage between all aspects of the customer, people, company, sales, projects etc.
Nachteile
Limitations on graphs - it would be more user friendly if we could select our x/y axis for dashboards and also select secondary axis'
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Outdated CRM, not built for deployment in the cloud
We have recently decided to move away from SuperOffice to a new CRM
Vorteile
Integrated quoting
Some external apps (although very few)
Nachteile
The UI is extremely clunky, looks like an installer-based application that they have tweaked to be able to deploy to the cloud.
It does not support having multiple tabs open in the browser.
The integration to O365 is OK when it works, but it frequently disconnects and requires a re-install.
More importantly, it is not built to support a sales process. 50% of the product seems to be affected by some kind of unfortunate workaround/tradeoff they have made as they scaled from a digital rolodex to an attempt to be a proper CRM solution.
- Branche: Industrieautomation
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Easy to use
Vorteile
This is a CRM system that's very easy to use and introduce to your organisation
Nachteile
Sometimes the web based interface has a little too much lag
- Branche: Maschinenbau oder Wirtschaftsingenieurwesen
- Unternehmensgröße: 10.000+ Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
One of the most needed CRM software for small and medium sized companies
This CRM has helped us to gather and view the complete 360 degree view of customer data.
Vorteile
24/7 customer support.
Various reporting options and integration features such as MS Office, Exchange.
I love the feature of scheduling tasks and reminders
Nachteile
Third party Integrations is bit complex.
- Branche: Einzelhandel
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
An easy to use CRM with many functions!
Could not do without it today. Used daily and often in the phone.
Vorteile
The selection tab is my favourite. Filter almost anything once you get your head around it. % before searchword is also a good way to find companies in your crm. It also syncs well with our NAV invoicing program so I can see sales month to month easy.
Nachteile
If you don´t know the company name it takes a bit longer to find out, say if you know where they are situated but haven´t got the name. The pocket version is a bit limited and could be better.
- Branche: Personalwesen
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Have used SuperOffice on and off since 1995
Keep track of clients and candidates and setting a an easy "to do/reminder list"
Vorteile
Very user friendly . Have also used other CRM products which are not that intuitive and easy to use. I ahve know put it in use in three different companies with anything with size from 2 - 15 users. No complaints so far.
Nachteile
For some reason I loose the connection/Archiving between SuperOffice and Outlook - and have lost it on several occasions. Kind of hard to get it back in working order even if Help desk are helpful.
- Branche: Forschung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
User-Friendly Interface with the core essentials
Been using other CRM-systems and to be honest SO is the one that has been easiest to work with. Navigation through companies, contacts and also the ease to search and find for information is the thing that makes me use the CRM.
For a small company that needs a tool to make all company data visual and easy to access for their daily routines I will gladly recommend the SO application.
Vorteile
User-friendly interface
Integration with Microsoft Office 365
ERP integration
Nachteile
Experience with web version compairing to core version
Visual aspect could be improved
- Branche: Fluggesellschaften/Luftfahrt
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
A few clicks a day makes your work saved and safe!
The evaluation work, how profitable a project becomes from sales to completion is easy to monitor. Also involving project mempers and provide them with relevant information is easily done.
Vorteile
Easy to find a specific e-mail correspondence without spending hours of search.
When travelling abroad, you can reach the information needed easily over the internet.
Nachteile
Maybe the connectivity to the server while travelling abroad, but I suppose that is not something Super Office could do much about.
- Branche: Baumaterial
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Easy and many features like AVG
Many easy to use functions and good consultants.
Vorteile
including Projects module and easy to use
Nachteile
Views Selections not remembred and the support list from Norway not knowing when they solve it (some are allready years on this list).