AvidXchange is an accounts payable solution for midsize companies in industries including real estate, HOA, construction and financial services. AvidXchange’s cloud-based solutions automate accounts payable processes including purchase orders, invoices and payments. Features include electronic invoice submission and tracking, mobile purchase order approval and customizable workflows.
AvidXchange Purchase Order provides visibility into the purchasing process and enables users to create requisitions for regular purchases. Users can also detect duplicate orders before reaching the approval process. The AvidXchange Invoice application also allows users to scan invoices and submit them via a secure electronic portal.
The AP automation solutions allow the accounting team to electronically review and route invoices based on the company’s current processes with rules and alerts. Their solutions assist in audit management by enabling companies to assign invoice search permissions to auditors without paper. AvidXchange offers integration with many accounting systems including Acumatica, Blackbaud, Microsoft Dynamics and Intacct.
Support is available via email and product documentation.
Omikka C. Branche: Gewerbeimmobilien Mitarbeiteranzahl: 51-200 Mitarbeiter
Very easy to set up and use, great customer service. Quick and easy to learn.
Indexers. Invisible trolls that come with the software who go in, pull the invoices and assign them where they want, so there may be invoices in random queues that are paid late, unless you check the random queues often.
Verifizierter Rezensent Branche: Immobilien Mitarbeiteranzahl: 51-200 Mitarbeiter
I like that it is easy to find invoices already in the system. I can search by vendor name or invoice number and the invoice and it's history will be retrieved right away.
What I like least about this software is that once the invoice has been approved and batched to be paid on a certain date, there really is no way for you to know if the check has been cut or sent until the accounts payable department manually updates each invoice with it's check image and number. Wish there was a way for it to be automatically added to Avid and where you can check on the status right away.
Antwort: AvidXchange 29.7.2018
Thank you for the review! Great to see that we're helping your AP process be more efficient.
I would love to learn more about the challenges you're having with check payments so we can make sure our product team is aware. Please feel free to reach out. Thank you!
Grace L. Branche: Immobilien Mitarbeiteranzahl: 11-50 Mitarbeiter
There is not much we liked about using this software. The pricing is incredibly high when used with multiple bank accounts. We used the software to manage invoices for condo associations and if you are a property manager, we would highly recommend using Appfolio instead. The user interface is better and there is no charge for bank accounts or for invoice uploads. Plus the cost per invoice is much better in Appfolio.
The customer support is fairly slow and makes it really hard to solve issues that come up. It's not uncommon for a customer support ticket to remain open for weeks and to need to follow up multiple times. The straw that broke the camels back for us was when we transitioned out, we staying the software for a few days of the next month. The company would not prorate our bill even though we did not use the system in the final month. Bad customer service until the very end.
Kylee L. Branche: Marketing & Werbung Mitarbeiteranzahl: 5.001-10.000 Mitarbeiter
Getting check requests processed has never been easier! AvidXchange has made invoice approval processes and workflows so much more efficient and environmentally friendly. Because everything is automated through the software, we have been able to better track and approve our invoices. We would sometimes have invoices lost in the processing phases when we did everything through fax and on paper. Now, because our workflows are streamlined within the software, we have all of that invoice data at our fingertips.
AvidXchange is one of the easiest software platforms I have ever had to learn when it comes to invoicing and payments. Though I am just a user and not an administrator, I do have to send in a lot of check requests and payment requests for our customers and the charities we support. AvidXchange has streamlined this process and eliminated a lot of faxing and paper waste that we once had with our company.
As a user, I do not have a single complaint with this software. Its incredible functionality makes it great for even the most inexperienced of users. Our entire Marketing team has raved about how easy it is to send invoices and have them processed for review.
Tonya Y. Branche: Gewerbeimmobilien Mitarbeiteranzahl: 51-200 Mitarbeiter
Efficiency, workflow and fraud control, reduced data entry, centralized invoice processing and accuracy.
Customer service, efficiency, data retainage, ease of finding invoices for vendors and auditors, fraud protection and frequent updates to correct any bugs that are found in the system.
That utility cutoff notices are placed in the statement queue and that you are not able to look up avengers invoice by the account number.
Antwort: AvidXchange 18.9.2017
Thanks for the great review!
I will pass on your feedback to our Utility team.
If you have any questions feel free to reach out to me personally: [email protected]