Transcendent

Vorteile

- It's meet compliance with Marriott International
- the product is easy to use by our business users
- applicable for pc and mobile devices
- there is integration with our existing business process (engineer team can work directly with other ops team)
- inventory can be made with QR
- CAPEX Planning
- Sys admin menu is easy to use
- Transcendent support team is fast response and more over, [SENSITIVE CONTENT HIDDEN] engage with end user client

Nachteile

Our users need more training best practice with transcendent especially in Bahasa Indonesia. if it is possible using online webmeeting. they would be very happy with that

Vorteile

I like how I know how to make my own rounds and like inspections for those rounds. I think it helps kind of keep things somewhat organized with a big building to manage all of the stuff inside of it. I also like how they have implemented GXP into the transcentent universe as work that is done in GXP is converted to the Transcendent app and you get credit where it is due.

Nachteile

I dislike all of the qr codes. Especially with over 100 emergency lights in my building. I dont know what a easier way would be. It is just dificult if one goes out, I need to retire and create a whole new asset. I dont know it is just a difficult task having to tag all of the assets but it is how it is.

Vorteile

The software allows the entry of information online and insert photos.

Nachteile

1. Does not allow the technician to classify work orders at the time of closing (by area, type of failure)
2. It does not allow classifying equipment by specialty, system, subsystem
3. It does not allow customizing the administration dashboards.
4. It does not allow to have the planned duration field in the report that can be exported (Reports / Work order history)
5. It does not allow connecting from Microsoft BI directly to the Transcendent database to perform internal reports (only viewer).
6. Do not have a report showing the annual preventive maintenance plan.
7. Do not have a dashboard for the administrator on the smartphone.
8. Cannot identify work orders that need spare parts in the report that can be exported (Reports / Work Order History)

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Transcendent

Vorteile

I use Transcendent daily at work. The initial interaction with the software is user friendly with an login page, transitioning to the home page which is very easy to comprehend. The functionality on which type of work ( work orders, inventory control and etc.) service you'll complete its impossible to make an mistake.

Nachteile

I don't believe there are any cons with Transcendent. The software developer is very keen when it comes to software updates needed for mobile devices and desktops.

Vorteile

User friendly & good storage, any once can use once site set up is done, good training, great support on any issue or confusion, any time to tome updates.

Nachteile

user software suppose to give extra, if property have lot of equipment's than automatically user license suppose to be extra