Transcendent

Vorteile

- It's meet compliance with Marriott International
- the product is easy to use by our business users
- applicable for pc and mobile devices
- there is integration with our existing business process (engineer team can work directly with other ops team)
- inventory can be made with QR
- CAPEX Planning
- Sys admin menu is easy to use
- Transcendent support team is fast response and more over, [SENSITIVE CONTENT HIDDEN] engage with end user client

Nachteile

Our users need more training best practice with transcendent especially in Bahasa Indonesia. if it is possible using online webmeeting. they would be very happy with that

Vorteile

I use Transcendent daily at work. The initial interaction with the software is user friendly with an login page, transitioning to the home page which is very easy to comprehend. The functionality on which type of work ( work orders, inventory control and etc.) service you'll complete its impossible to make an mistake.

Nachteile

I don't believe there are any cons with Transcendent. The software developer is very keen when it comes to software updates needed for mobile devices and desktops.

Vorteile

The software allows the entry of information online and insert photos.

Nachteile

1. Does not allow the technician to classify work orders at the time of closing (by area, type of failure)
2. It does not allow classifying equipment by specialty, system, subsystem
3. It does not allow customizing the administration dashboards.
4. It does not allow to have the planned duration field in the report that can be exported (Reports / Work order history)
5. It does not allow connecting from Microsoft BI directly to the Transcendent database to perform internal reports (only viewer).
6. Do not have a report showing the annual preventive maintenance plan.
7. Do not have a dashboard for the administrator on the smartphone.
8. Cannot identify work orders that need spare parts in the report that can be exported (Reports / Work Order History)

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Transcendent

Vorteile

I like how I know how to make my own rounds and like inspections for those rounds. I think it helps kind of keep things somewhat organized with a big building to manage all of the stuff inside of it. I also like how they have implemented GXP into the transcentent universe as work that is done in GXP is converted to the Transcendent app and you get credit where it is due.

Nachteile

I dislike all of the qr codes. Especially with over 100 emergency lights in my building. I dont know what a easier way would be. It is just dificult if one goes out, I need to retire and create a whole new asset. I dont know it is just a difficult task having to tag all of the assets but it is how it is.

Vorteile

User friendly & good storage, any once can use once site set up is done, good training, great support on any issue or confusion, any time to tome updates.

Nachteile

user software suppose to give extra, if property have lot of equipment's than automatically user license suppose to be extra

Vorteile

easy to access the program and review overall score

Nachteile

pull out the report and hard to find work request from other department

Vorteile

any assets related starting from locations, setup wizard and adding barcodes on each asset

Nachteile

the continues upgrade every month, the versions are coming better and better

Vorteile

Ease of Navigation / Simple user interface / Straight forward design / Sizable list of preset reporting which covers many aspects of the system / Ease of adding-modifying asset information / Ability to add pictures and documents into the system

Nachteile

Have an opportunity to utilize maintenance times captured to assist in creating labor / staffing models based on upcoming assigned PMs.

System lacks the ability to review all documentation pertaining to a specific asset at a glance. i.e., full pm history including dates, notes, parts used, attached photos.

Vorteile

I like how this software integrates assets life cycle with the expenditure module, it provides a clear view on how to manage these equipment&systems

Nachteile

I believe the software should provide more graphics for better decision process. Looking at the dashboard it would be awesome to see these graphics in the PM Performance window , not only for the current information provided but for the past months and identify future trends

Vorteile

- Support is good no matter what time of day and time zone you are in.
- Helps formalize PM process in order to hold engineers accountable.
- Good to see upcoming work so that we are able to schedule manpower

Nachteile

- The ability to see all information from any screen would be more useful than having to switch between different screens.
- Being able to run reports easier to see what work has been completed when and what work is upcoming.
- Ability to batch select instead of having to click each individual work order.

Vorteile

Easy to navigate. very user friendly. Tech support is great

Nachteile

Format and product configuration is changed too often. Many times you have to spend too much valuable time re-learning a process that worked just fine

Vorteile

When I was shown how to use it's the Best of the Best software I have run across!
You fill one section its fill's out other section's I learning every day more and more

Nachteile

Learning how to use the software .When I was shown how to use its a piece of cake!

Vorteile

Tech support excellent Thanks Support team, and all the rest.
Easy to deploy easy to work with very stable

Nachteile

Cant upload multiple files
all the W/O should go red a day before due day so we have chance to react

Vorteile

Easy to use both desktop and mobile application

Nachteile

I cannot find any

Vorteile

It is easy to use, friendly and self training

Nachteile

Trainings should came with subtitles to spanish at least

Vorteile

Support team is very responsive, was able to assist us within an hour afterhours.

Nachteile

Website works best on internet explorer instead of Chrome/Firefox

Vorteile

completeness. sometimes could be a problem, because in my opinion should be better to concentrate in major topics.

Nachteile

no user friendly. not very intuitive. Good software, but it need a lot of emprovment