Epicor ERP is a cloud-based solution that helps small to large businesses manage and streamline operations at all levels across the organization. Designed for manufacturing, retail, automotive, lumber and materials firms, the centralized platform enables users to improve efficiencies.
Features of Epicor ERP include customer relationship managment, enterprise content, risks and compliance, planning, scheduling, project management, human capital management, business intelligence and more. Its eCommerce solution enables businesses to facilitate customer experience and improve coordination with buyers. Additionally, it comes with a supply chain management platform, which allows users to handle all aspects of the supply chain such as forecasting, fulfillment and more.
Pricing of the product is available on a monthly subscription and support is extended via phone, live chat, documentation and email.
Alicia W. Branche: Möbel Mitarbeiteranzahl: 51-200 Mitarbeiter
We’ve been pleasantly surprised at how it is turning out to meet our business needs, while knowing the amount of work necessary to get it set how we need.
Easily mass upload and update data. Configurable modules to meet your business needs. Responsive, knowledgeable and helpful consultants.
Some restrictions which are costly to customize and work around. Forms are not easily edited. Many modules are an extra added cost to subscribe every year.
Antwort: Epicor Software 22.11.2019
Hi Alicia, thank you for your feedback about Epicor ERP. We're glad to hear that the data mangagement aspects of our ERP is working well for you. Your feedback is invaluable. Please email us at [email protected] to share additional comments and learn about our customer reference program.
Peter U. Branche: Öl & Energie Mitarbeiteranzahl: 51-200 Mitarbeiter
Overall its been great. There is no perfect system so sometimes just takes getting familiar with to understand the full capability of the system.
This ERP makes it extremely easy to quote items that do not have part numbers set up in the system. We fabricate custom designed process equipment which requires many purchased components. And often times our customers require us to follow their specific Approved Material List which could include components we have not purchased before.
Epicor allows to quote parts, kits, systems without forcing us to create part numbers which makes quoting very easy and quick. No sense in setting up part numbers if we don't have the job yet.
The CRM part is not the greatest. Needs to be improved or allow Sales Force or other leading CRM software to tie in to Epicor.
Antwort: Epicor Software 30.4.2020
Hi Peter, thanks so much for your feedback on Epicor ERP. It's great to hear that quoting engineered to order equipment and systems is working well for you. Your feedback is invaluable. Please email us at [email protected] to share additional comments and learn about our customer reference program.
Lisa M. Branche: Maschinerie Mitarbeiteranzahl: 13-50 Mitarbeiter
I used this software for 6 years and so I really got to know the ins and outs of it. It's hard to say what I liked most because I didn't really like it that much. One positive is that it's a very robust product probably best suited to a much larger company than ours.
As the out of the box product, there is zero ability to customize anything without paying another company to do it for you. It's possible to make changes if you have training or an additional module, neither of which I had.
There are many security measures in place that makes it difficult to undo something or revise after you've done it.
Antwort: Epicor Software 27.2.2020
Hi Lisa, thank you for your feedback about Epicor ERP. We're sorry to hear you didn't like the software. We would like to learn more about the issues you experienced. Please email us at [email protected] with your contact information, so we can assist you. Again, we are sorry for the inconvenience you've experienced.
Robert C. Branche: Öl & Energie Mitarbeiteranzahl: 51-200 Mitarbeiter
It has been great we have found errors in our engineering program and saved a great deal of money. It has allowed us to have all of the different departments all in one ERP.
It has truly helped the company grow and able to analyze what works and what isn't. Purchasing and Project Management is simple and straightforward.
It isn't aesthetically pleasing and I have noticed many users like it to be sleek..
Antwort: Epicor Software 5.5.2020
Hi Robert, thank you so much for your review of Epicor ERP. We're pleased to hear it has helped you identify areas of improvement in your organization. Your feedback is invaluable. Please email us at [email protected] to share additional comments and learn about our customer reference program.
Bryn M. Branche: Maschinerie Mitarbeiteranzahl: 51-200 Mitarbeiter
It is easy to use and pick up, taught myself quite a bit.
The ability to customize reports is outstanding. I also like that I can easily find the information I need when I need it.
Modules. You have to purchase quite a few separate modules to be able to use everything which can cost
Antwort: Epicor Software 29.4.2020
Hi Bryn, thanks so much for your review of Epicor ERP. We're glad to hear the customized reporting is working well for you. Your feedback is invaluable. Please email us at [email protected] to share additional comments and learn about our customer reference program.