Über SharpSpring from Constant Contact

SharpSpring ist ein vollständig integriertes cloudbasiertes Marketing-Tool, das Customer-Relationship-Management, Marketingautomatisierung, mobiles und soziales Marketing, Vertriebsteam-Automatisierung, Kundenservice und mehr in einer Lösung bietet. SharpSpring ist mit jedem CRM auf dem Markt kompatibel, sodass Nutzer ihr vorhandenes CRM und die darin enthaltenen Informationen weiterverwenden können. Die System-Tools zur Lead-Pflege und -Bewertung können die Seitenbesuche, demografischen Daten und das Engagement einzelner Leads verfolgen. Die VisitorID-Funktion von SharpSpring hilft, anonyme Website-Besucher zu identifizieren, indem deren IP-Adressen aufgesucht werden. So können Nutzer sehen, wer ihre Website anzeigt, einschließlich ihrer Namen und Kontaktinformationen. Außerdem enthalten sind ein Startseiten-Builder und ein Blog-Builder. SharpSpring bietet auch eine Design- und Vorlagenbibliothek, aus der der Nutzer auswählen kann. SharpSpring kann sowohl von kleinen als auch großen Unternehmen in einer Vielzahl von Branchen wie Werbung, Versicherung, Ingenieurwesen, Telekommunikation und mehr genutzt werden.
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SharpSpring from Constant Contact Software - 1 - Vorschau
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SharpSpring from Constant Contact Preis

SharpSpring from Constant Contact bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von SharpSpring from Constant Contact ist ab 399,00 $/Monat verfügbar.

Startpreis:
399,00 $/Monat
Kostenlose Version:
Nein
Kostenlose Testversion:
Ja

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SharpSpring from Constant Contact Erfahrungen

Funktionsbewertung

Preis-Leistungs-Verhältnis
4,7
Funktionalität
4,4
Bedienkomfort
4,4
Kundenbetreuung
4,6
5 von 739 Bewertungen Alle Bewertungen anzeigen
Mike
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 11-50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
3
Kundenbetreuung
5

5
Bewertet am 12.7.2021

The marketing automation choice when value-for-money matters

We moved from HubSpot to SharpSpring primarily because of the price: HubSpot can be very expensive, particularly if you need to use the CRM and marketing capabilities. HubSpot is the market leader in usability and reporting (in my opinion) so we did notice a difference when moving to SharpSpring, but for 95% of the activities we undertake SharpSpring is at least as good as HubSpot and often better. The grouping of landing pages into funnels is one example of some great SharpSpring functionality that helps make your campaigns more effective.

Vorteile

SharpSpring does everything you would expect at a competitive price. The tool is a very capable marketing automation system, with good email and automation capabilities, as well as some great tracking and social media features.

Nachteile

Reporting is good, but not as good as the best (which is HubSpot in my opinion). Although the capabilities don't hold us back, it would be nice to be able to have easy ways to measure the performance of landing pages/funnels.

In Betracht gezogene Alternativen

Pardot und Marketo Engage

Warum SharpSpring from Constant Contact gewählt wurde

We switched mainly because of price.

Zuvor genutzte Software

HubSpot Marketing Hub

Gründe für den Wechsel zu SharpSpring from Constant Contact

SharpSpring offers almost everything that other, more expensive, products offer, but at a very competitive price-point. Our clients who have deployed SharpSpring have been equally happy with the performance and results they have achieved.
Freddy
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 11-50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 20.12.2021

SharpSpring as our CRM

SharpSpring listens to its clients and provides an easy to use CRM. When I have a question, they have the answer! I enjoy my CRM experience with SharpSpring.

Vorteile

SharpSpring is extremely user friendly. It allows for automation through the entire sales funnel. From its Social Media capabilities to its impactful email marketing feature, SharpSpring improves our productivity from management to rep usage!

Nachteile

In doing research, there was supposed to be an automatic integration with Qwilr. We have found that is not the case.

In Betracht gezogene Alternativen

Zoho CRM, Salesforce Sales Cloud und HubSpot CRM

Warum SharpSpring from Constant Contact gewählt wurde

SharpSpring was easier to use and allowed our agency to "White label" the solution to our clients.

Zuvor genutzte Software

Pipedrive
Brittany
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
3
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 17.8.2022

SharpSpring is Coming Up The Ranks for Our Automation & Analytics!

Vorteile

At first, I was hesitant to jump on board with SharpSpring as I have used the bulkier parent company software from Constant Contact and did not love... I thought this would be similar and I was already familiar with HubSpot's array of marketing automation applications; however, I was a little wrong! I still prefer HubSpot for larger, more profitable or sizable I guess I should say, companies. For my non-profit and social enterprise ventures, however, it is actually very much aligned to the effectiveness as the aforementioned competitor but for half the price. I like that I can get detailed analytics while setting up true smart content triggers for pre-existing materials in a way that makes sense and is strategic for my audience at the right time in the right way.

Nachteile

The interface to me feels almost too simplistic as if it is dumbed down, even aesthetics wise. I am big on the look and feel of a system, especially if I'm going to be in it regularly. Also the social media capabilities and deeper, detailed analytics for lead management and creation at the top of the marketing funnel (or circulating flywheel if you're into more "modern times" industry lingo) are not up to snuff in comparison to HubSpot. But in comparison to the rest of the product market, SharpSpring is up there within the ranks!

In Betracht gezogene Alternativen

HubSpot Marketing Hub, Ortto, ActiveCampaign und HubSpot CRM
Chris
  • Branche: Logistik & Lieferkette
  • Unternehmensgröße: 11-50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
2
Funktionen
3
Bedienkomfort
4
Kundenbetreuung
2

3
Bewertet am 22.7.2019

Review

Started out fine until we realized that all the report data within SharpSpring was false. We understand that data accountability is an issue in the marketing automation industry as a whole, but SharpSpring is especially terrible at this. The fact that upper management in IT recognizes that email report data is different between what's in SharpSpring email reports, what's in SharpSpring Life Of The Lead, and what's in the exported email report excel list and subsequently admits that none of it is entirely correct is beyond me. The software is meant to provide genuinely insightful feedback to track user activity and potential conversions, however, the development team.

Vorteile

Marketing automation features are very helpful.

Nachteile

- There is no escalation process for customer support requests that are above a customer support reps expertise
- Email report data is BS and one of the heads of IT at SharpSpring admitted it. The report data within SS differs from the data exported; the excel file has duplicate headline titles with different meanings/data; email data is shit - we sent test emails internally and didn't open them and it shows we opened them 3 times in SS and 4 times in the exported report
- Life of the Lead is the most valuable data within SS and yet you cannot automate based on any of it
- Life Of The Lead duplicates email "opens" and "clicks" based on how many people are in the chain, giving a false view of engagement from customers
- Email clicks are a load of BS - it shows that emails were opened and every link clicked within 10 seconds of sending because of spam bots/filters. SharpSpring doesn't filter this data out, so we can't tell the difference between what's real and what's not. "Can't we export the excel sheet and do that filtering ourselves?" Nope - as stated before, one of the head IT guys at SharpSpring validated our concerns that the excel email report is indeed, shit data. None of it is usable
- Rather than creating a backlog of needed updates and releasing them as a batch update on non-business-hours, SharpSpring product development teams push updates during work hours, breaking crucial functionality for 3+ hours/week, leaving our sales staff twiddling thumbs and complaining.

Antwort von SharpSpring

Chris, we're so sorry to hear about the experience and issues you've had with SharpSpring. We thoroughly appreciate that you have expressed specific concerns and hopefully we have the opportunity to regain your trust. I know the team is actively looking into these issues, but if there's anything additional we can do in the meantime, please feel free to reach out to us at [email protected]

Beantwortet am 24.8.2020
Mike
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2-10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 29.8.2022

Great automation software at a great price!

Vorteile

Sharp Spring allows small business users the same functionality and features of other large automation platforms for a fraction of the cost.

Nachteile

Some of the UI/UX is still a bit clunky and it took some time learning how to set everything up.

In Betracht gezogene Alternativen

HubSpot Marketing Hub

Warum SharpSpring from Constant Contact gewählt wurde

Cost savings

Zuvor genutzte Software

HubSpot CRM

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