
Copper
Über Copper











Copper Preis
Copper bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von Copper ist ab 12,00 $/Monat verfügbar.
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- Branche: Alternative Medizin
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Copper :: A sturdy pipeline to success!
Copper is a saving grace CRM for sales organizations
Vorteile
Copper helps create an easy follow-up and sales process while being cheaper than most CRMs
Nachteile
It's a little confusing to figure out how to use at first
- Branche: Marketing & Werbung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
So intuitive, there's virtually no learning curve - I'm amazed.
Copper is designed so efficiently that its use is done intuitively. There's, quite literally, no real learning curve to speak of, yet it is very powerful and let's me get things done very quickly without wasting my time on figuring out how to use the product.
Vorteile
How incredibly easy it is to use yet how powerful it is. Its design is so intuitive that there really isn't a learning curve, I understood it instantly!
Nachteile
It doesn't allow me to customize the product as much as I'd like. I've designed software in the past and I tend to change software to suit my unique needs.
- Branche: Personalbeschaffung & -besetzung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Meh is pretty accurate
Describe your overall experience with Copper: meh
Vorteile
simple UI, good integration market for automating related tools
Nachteile
simple UI is also clunky and at times nonfunctional
the gmail extension breaks some basic gmail functionality which I reported probably 2 years ago at this point, with no resolution
the customer service is slower than before and literally no one wants to talk to a bot
the reporting tools are rudimentary, and i follow a concise 26-step process using the Copper API to extract customer emails when breaking down by certain criteria... not exactly user-friendly
In Betracht gezogene Alternativen
SugarCRMWarum Copper gewählt wurde
Google Workspace integration and cost of serviceZuvor genutzte Software
Salesforce Sales CloudGründe für den Wechsel zu Copper
Google Workspace integration and cost of service- Branche: Finanzdienstleistungen
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Copper is so much better vs other CRMs: better UI, controls, and pricing!
Overall, I enjoy Copper much more than many of the other CRMs. In addition to the typical CRM features and functions, it performs better and faster. Although there are less features available (for my package), Copper serves my purpose for the team moment.
Vorteile
- Great UI -- faster, easier, and better real estate
- Great pricing for the small business owners
- Propagate info when converting leads to clients
- Ability to add custom fields (Very important for our industry!)
- Ease of creating automation of tasks, emails, and workflow
- Tasks are integrated into our calendar enforcing front-of-mind & completion
- Control access by teams and individuals (critical for our contract basis model)
- Create webforms/widget to generate Leads directly onto the system. (But must have your own website)
Nachteile
- Does not allow you to create custom reports without higher package
- Does not have ability to see if client has opened the email. It only log emails related to the contact.
- Does not have built-in mass email and tracking
- Branche: Bildungsmanagement
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Excellent CRM with tremendous features without the over-engineering
Copper has been a great solution for our smaller company (13 FT employees). We can track notes on our clients, organize new inquiries for our services, and increase communication between team members as a result. We use Google Workspace, and the integration has been seamless, especially regarding our calendar sync. The connection to everyone's email is a huge time-saver, and it's extremely helpful to review something in my inbox and have their Copper profile pop up on the screen.
Vorteile
Copper has been a great solution for our smaller company (13 FT employees). We can track notes on our clients, organize new inquiries for our services, and have increased communication between team members as a result. We use Google Workspace, and the integration has been seamless, especially regarding our calendar sync.
Nachteile
Email Templates could be easier to use and more robust

- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Kostenlose Testversion genutzt
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Quelle der Bewertung
Selection of a CRM Tool for emerged startup
quite ok but the price was too high for such a product for a small startup where we would need 7 accounts from 20 people total...as we do not have a dedicated sales or crm person that was killing it
Vorteile
there were good reviews so copper made it to the shortlist in selection for a CRM tool
Nachteile
the features seemed to be good 2 years ago but the development of the product seemed to be not evolving
also compared to Nethunt the pricing was double so it lost mainly on the market price
Antwort von Copper
Hi Petr,
We appreciate your feedback. Since you left this review, we’ve recently released new and improved functionality in our platform from re-envisioned pipelines to our new forms and email automation features. We hope you’ll reconsider Copper in the future. We have much more planned as we continue building a comprehensive end-to-end relationship management tool for our customers.
Until then, we wish you all the best,
Melanie at Copper
- Branche: Biotechnologie
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Thank you Copper!
Overall, I've been really appreciating having Copper around. It's extremely useful for organizing the hundreds of projects I oversee so whenever I have a call with this person or that person, I'm not scrambling to remember the details.
Vorteile
I like the UI design, the sorting features, the categorical colouring, and the consolidation of information/files. I also like that list item selections persist even after interacting with items, unlike classic spreadsheets like Excel and Sheets.
Nachteile
I hesitate to filter my lists because it feels sort of irreversible to an extent. I know it's not, but the act of going into the filter menu, changing pre-existing filters, and then pressing "update filter" *feels* hard to reverse. Subconsciously, I feel like if I changed my filter, I'm afraid of forgetting what it used to look like. I end up just sorting my column of interest alphabetically/numerically and then scrolling down the sorted list to the keyword I wanted to focus on. It would be cool if the filtering UX was a little less "daunting." I hope that makes sense!
- Branche: Computer-Software
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Great for CRM, especially with Gmail management
Overall, I like Copper and its capabilities. I just wish its training programs were more robust.
Vorteile
Copper provides a comprehensive suite of tools that allows me to track existing clients, identify opportunities, and communicate with different audiences based on their customer profile. It is highly customizable, allowing my to create a unique workflow for my needs. However, the best feature is Copper's ability to sync with my Gmail-based work account, capturing all conversations with clients.
Nachteile
Copper's highly customizable setup is also its downfall: there aren't many resources for training to the specific needs I may have. In other words, Copper's training modules are very generic; their support is geared around how to use the platform instead of speaking to a specific need Also, there are Q&A forums and office hours with staff support, but there aren't many video tutorials. I learn best by following along in a guided exercise, but there aren't many video tutorials.
Other
- Branche: Finanzdienstleistungen
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Copper is great
I use copper 10 times a day to track deal progression at our firm. It helps me do that.
Vorteile
Copper is intuitive to use, provides great visuals, and enables impeccable analysis.
Nachteile
There are no problems with Copper just people inputting information wrong.
- Branche: Marktforschung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
A decent solution for a small business
Overall, this solution works for our small business.
Vorteile
It's very straight forward and has decent functionality for a small business that isn't ready for an expensive, customized CRM.
Nachteile
Feels clunky at times, some limited features.

- Branche: Professionelles Training & Coaching
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Easy onboarding, extremely tight integration with GSuite, but complete fail on email tracking
Happy with the tight and transparent integration with GSuite, but cancelled due to the failure of email tracking.
Vorteile
We bought Copper (previously Prosperworks) to get CRM integrated with GSuite. Copper excels here: using the Chrome extension, you get transparent integration of Copper contact and activity tracking into GSuite, which works especially well with small teams. You can set up your own sales funnels, forecasting and project tracking, and everyone can see all the activity they are authorized for.
Nachteile
We wanted email tracking. While Copper offers rudimentary and amateurish tracking, they have completely abandoned the feature, despite continuing to describe it on their site. Worse, the feature is getting worse over time, which points to an out-of-control development process. For a more complete exploration, check this thread:
[SENSITIVE CONTENT HIDDEN]
We canceled after 3 years due to this issue.
In Betracht gezogene Alternativen
Salesforce Sales CloudGründe für den Wechsel zu Copper
We had Copper up and running within minutes. Salesforce didn't call back for two days.- Branche: Immobilien
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Exceptional Experience with Copper CRM!
I've had a great experience with Copper. Their support team is helpful and always strives to find the best solutions
Vorteile
I like Copper because it integrates seamlessly with Google Workspace. It's user-friendly, quick to set up, and automates repetitive tasks and workflows. Additionally, fields and reports are easily customizable.
Nachteile
One limitation is that not all fields can be included in reports. This can be frustrating for users who need comprehensive reporting capabilities, as it restricts the ability to analyze and gain insights from all available data. Users might have to find workarounds or use additional tools to obtain the full scope of their data analysis needs.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Copper makes my life easier!
Copper makes my life easier. I have had nothing but good experiences with the software and highly recommend it to anyone with a large or small organization.
Vorteile
Copper is so easy to use! It helps me stay organized and make sure that nothing is missed. It works so seamlessly that I have never even needed tech support. Highly recommend.
Nachteile
Honestly, I have not found any cons thus far. I have been using Copper for almost 4 years now.
- Branche: Outsourcing/Offshoring
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Copper Review
It has been great so far. Everything is straight forward and I enjoy the compatibility with Google
Vorteile
Its simple to use and has all the information that we need
Nachteile
There are some functionality I wish to see from copper like being able to export the Pipeline Records
In Betracht gezogene Alternativen
HubSpot CRMGründe für den Wechsel zu Copper
The price and value for our small company
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 201–500 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
If you have Google, Copper is the crm you need
We use Cooper to keep in order all the management of activities and projects of the company. What I love about this tool, is that it pairs perfectly with all google products, making it functional and perfect for keeping emails, calendar, alerts and more in order and up to date.
Vorteile
The platform allows you to create a profile for each client, obtaining data not only from Gmail, but also from google. It also allows to make calls from the profile of each client, as well as having all the history of conversations, appointments, past and future. We can also create flows of activities easy to work with the drag and drop option.
Nachteile
The process of integrating other applications, which are not associated with google, was difficult for us, but customer service knew how to guide us to solve it. Its learning curve can be high, due to its overwhelming design, maybe if they improve its interface, it would be friendlier to use.

- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Kostenlose Testversion genutzt
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Quelle der Bewertung
I have Increasing my efficiency and business organization
Automating tasks has greatly improved my efficiency and I am able to set up custom reminders and workflows to ensure that no sales opportunity is missed with this I have been able to stay organized and not miss any important opportunity.
Vorteile
What I like the most about this platform is that it has an incredible integration with Google applications. As a business that uses Google Workspace for our daily operations, having a CRM that automatically syncs with Gmail and other Google tools is really a huge benefit and that's why I don't have to worry about manually entering every interaction with my customers as with this platform I can automatically record all emails, meetings and tasks in the corresponding contact.
Nachteile
While the system offers a wide variety of pre-defined reports and data export, I would like the ability to customize the reports a lot more to my needs and while I can get the essential information I need, sometimes I would like more customization options and Flexibility in data presentation.

- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
Maximizing My Productivity and Sales.
Being able to view and update customer information without leaving Gmail is incredibly convenient and efficient.
Vorteile
It is extremely intuitive and easy to use. I didn't have to invest hours learning how to use new software, this is great.
Nachteile
What I liked least about the system is that despite its excellent integration, it can sometimes be less customizable than others on the market.

- Branche: Textilien
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
A must-have CRM tool
Copper has been a very useful tool for our company as it has allowed us to have a more efficient and organized customer follow-up, which has resulted in increased productivity and better collaboration among my team.
Vorteile
The best thing about Copper is its seamless integration with Gmail email. I can automatically add emailing contacts to my account and see the entire history of past interactions with a customer in one place. I also love how I can add notes and reminders to each contact to follow up in a timely manner.
Nachteile
sometimes the search for contacts can be a bit slow. However, this is not a big problem and does not significantly affect the overall user experience.
- Branche: Immobilien
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Using Copper as a Real Estate EA
Awesome!
Vorteile
I like that we can access the software via mobile device and easily navigate. We have an option to customize contact type, details or information as needed. We can filter our leads and track them in a pipeline. We even have an option to export our data and easily track them in a sheet. The UI is very friendly and easy to use.
Nachteile
Setting up drip campaigns, sequence emails can be quite difficult for beginners. At first, the integrations confused me but the customer support representatives are very attentive and helpful.
- Branche: Professionelles Training & Coaching
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Hooked in by Gmail integration, Pushed Away by Lack of Features
The icing on the cake for us with Copper (which had an easier to remember name when it was called Prosperworks), was that we decided to cancel and reached out about ending our contract. Since we did it after the end of the 2nd year of our contract, we were now committed for a 3rd year. We had to remember to do so a month in advance of the end of our 1 year. Now, anyone who is in SaaS knows that this is insane. This is a self-setup system (I may have spoken to a person once). The only reason to do this is to take advantage of your customers. This is a terrible practice and I wish we had never made the mistake of engaging with them.
Vorteile
We embraced Copper even though it was a little pricey for a small business and required us to commit to a year. Our main reason for using it is that everyone in the company has to at some points be a salesperson and we thought that a tool built for Gmail would be the best option.
Nachteile
When we started to seriously use the software for more than big contracts and started to reach out to a lot of prospects, the holes in the system were glaring. There are a ton of small things that just drove us crazy. We ended with tons of duplicates. To eliminate them you have to export to Excel, etc. Not fun and not realistic. Any mistakes during data imports caused all sorts of data problems. There is no automating of drip email campaigns. The navigation is so confusing. We spent a lot of time figuring out where we clicked to get to a particular screen and how to replicate it. I found myself being super careful to do the exact same thing every time because it shows leads, contacts, accounts and opportunities in an alternating left-right fashion that is just confusing. The absolute biggest is that there are no reports that give you any insights into how your email is performing, which is odd because they've written blog posts on the importance of doing so. All you can see is a running list of who opened your email or didn't. It is like looking at a terminal window for error messages.
Antwort von Copper
Hi Timothy, thanks for the thorough review. We're very sorry about the experience you've had with our team in the past, and we're doing everything we can to make things right.
We understand Emilia from our team reached out and was able to connect with you to better understand where we could better improve and address the hurdles you've run into.
We're happy to hear the lines of communication were open and extend that offer to you beyond Emilia's initial outreach. Thanks again.
- Branche: Baumaterial
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Copper for Small Business
I like Copper, it is easy to use and integrated with Gmail. Cloud base allows use any place in the world. Accounts and analysts (people who do nothing but watch what I do) love looking at my copper but hate putting information in system.
Vorteile
1. Organizes leads, people, and anything for sales.
2. sends reminder emails about presentation or phone call.
3. cloud based, can be done anywhere
4. Task managment
5. easy input with enough infomration on clients. Sometimes find info on leads online.
Nachteile
1. Can't same attachments for emails.
2. Does not integrate with LinkedIn (App for LinkedIn mixing is terrible).
3. Not enough time to use because focoused on other things for small busines.
In Betracht gezogene Alternativen
Salesforce Sales CloudWarum Copper gewählt wurde
IT person at company wanted to switch.Zuvor genutzte Software
QuickBooks Time- Branche: Finanzdienstleistungen
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
A great CRM for a small to mid-sized company
Copper has been a great experience overall. Their Customer Success Managers are the most helpful, prompt and friendly people whenever there's a hiccup with Copper. The price per user is a bit expensive
Vorteile
What I like most about Copper is its built-in connectivity to all things Google. Auto-logging calendared events, easily adding files to records from our Google Drive, using the Copper add-on to easily push data out to Google Sheets and then Google Data Studio...it's great.
Nachteile
I believe Copper needs to focus on tightening up existing features before rolling out new features to compete with other platforms. There's a delicate balance between building new things and maintaining what already exists and I feel that sometimes their focus is too dedicated towards building new.
- Branche: Versicherung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Extremely Limited
Tried PW for my insurance biz. It was a total waste of time. It took 20+ hours to set up for my business and did very little to help organize contacts/meetings/notes as I required. Also needed to be able to filter/search for data.
Overall, it lacked customization.
Wanted to add custom fields like birthdates. This proved impossible, as the date field required input via pop up calendar, so you'd have to click through every month to get back to January 1 1965. I talked to their support people for a total of 3 hours and the conclusion of it all was "the software can't do that and we're not going to implement that unless a ton of people ask for it." That should have been a red flag because it just got worse.
Importing data is super annoying. If you have a google sheet you want to import, you have to download it as a CSV then re-upload it, and hope the fields match up. It also adds a bunch of tags to crap that makes a huge data mess you end up wasting hours to fix.
The dashboard is a total waste of space. There is no useful information. The People section is basically a glorified Excel spread sheet. When you export your data it grabs the fields, but leaves all of the activity notes behind, so you cannot back those
Custom filters are another massive failure. If you want to filter by X but exclude everyone who already has Y, it's impossible. I think an undergrad designed this system because it lacks advanced features severely.
If you want to set up a daily to-do queue, forget it. You might as well use paper checklist or a spreadsheet.
Another major problem is that it will pull info out of your google contacts and if you check the box for Sync with Contacts, it will completely destroy your hardwork in contacts. It deletes data out of fields, such as addresses and phone numbers. You have to pay for another software called Pieworks to fix that, but it's also terrible. A simple basic feature that should be included is not, and you have to pay yet another monthly sub for something really stupid that should be there.
It has an app for android, and it was convenient when out of the office. You can pull up the contact and if you just had a meeting with them, dictate the notes into logging a meeting. If you need to call them, just tap their phone number, and at the end of the call PW is already logging your call, just enter the notes about topics of discussion. However, the app needs improvement in terms of the dashboard, such as calendar and to do list like a call queue or other service tasks.
You have to submit tickets for every little thing. It's extremely annoying and waste of your time.
I decided to cancel this, pulled all of my data out of PW and set it up in a spreadsheet. PW is barely more than a spreadsheet with a pretty interface. It's not worth the money. You might as well use something free -- or spend the money and get a real CRM with all the features you really need.
They will not let you cancel. There is no place to remove your billing information or cancel your plan. You have to submit a ticket and hope they answer it, but more likely, they'll ignore it because they are a greedy company that ignores the requests users make on their website for changes.
They claim they are the CRM google uses, but that's not true. This is a very immature piece of software that cannot handle a serious business with specialized needs. They may have partnered with
Vorteile
Interface is OK but needs improvement. The app was convenient, but needs a better dashboard.
Nachteile
High cost, lack of customization and features. Have to submit tickets for any help. Lack of training videos.
- Branche: Marketing & Werbung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Excellent management for Sales Teams!
My overall experience with Copper has been great. I've transitioned from customer success to sales over the past few years with Copper and the insight I have at my fingertips is so valuable. I wouldn't be able to keep up with all my leads and customer relationships without it.
Vorteile
Copper is very user friendly, and easy to implement across different levels of experience for teams. Once you're set up, the CRM gives full insight and transparency to what's going on with my leads at every stage of their lifecycle. I couldn't manage all my leads at scale this easily without Copper.
Nachteile
At first I wasn't a big fan of the reports I had available (maybe personal preference here), but it has been recently overhauled and I am enjoying them now. Reports give me the data insight at a glance that our team needs for meetings. That tells me they are always keeping an eye on big impact updates!
- Branche: Immobilien
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Copper for Commercial Real Estate
It has been super easy to customize and utilize for prospects, clients, and my deal pipeline. My current goal is to get 1000 Companies fully detailed in Copper and then I will start using key features such as email campaigns.
Vorteile
Integrates with email effortless. Track every email sent to prospect or client - even emails exchange prior to adding them into the CRM.
Nachteile
There is no easy way to attach properties to Companies / Person like an APTO does. However, for us, client management vs tracking properties is more important.
- Branche: Medienproduktion
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Copper CRM, a true industry winner in the making.
Overall, it's about the people. The people at Copper are amazing and if there's any investors who have yet to pour in, consider doing so because that's the most important part. Pour into the people and the tech will follow.
Vorteile
How attentive they are in helping you and most recently their drive to further improve the platform. They're growing into becoming a major player.
Nachteile
The interface and some of the intel features. Seemed too rigid and lagged behind some other players but they're addressing all that now and quickly at that.
Antwort von Copper
Thank you Jason! It's feedback like this that keeps us pushing to deliver the best experience possible. We hear you on the interface and intel features, and we're actively making strides to enhance those areas. Thanks again for your support and for being part of our journey!
- Jessica, VP Marketing
- Branche: Bau
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Easy/Organized CRM
Overall experience using Copper is good. Easy to use and organize data. Filtering is great. Ability to customize the pipeline for opportunities is nice. Gmail integration is great. Exporting tools are very useful.
Vorteile
Organization and Clarity. Easy to understand and the filtering system is very efficient.
Nachteile
Chat bot. Difficult to get in touch with an actual person on the phone.
- Branche: Verbraucherdienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Great CRM!
Makes my job so much easier! I can keep track of everything that needs done for each file. Good audit system for all processes!
Vorteile
So easy to use! Love the automatic tasks to remind me to get things done!
Nachteile
A lead/contact can be added multiple times. Would be nice if there would be a trigger that the lead already exists and is assigned to someone else.
- Branche: Gastgewerbe
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Copper Review 12/4
Overall it works well for what we need it but it can be a little bit lacking in some departments
Vorteile
The most use we get out of copper is the ability to track conversation and email threads relating to projects.
Nachteile
There seems to be some holes in analyzing data. Not the easiest thing to do. I also with you could send out weekly reports that show each individual project changes.
- Branche: E-Learning
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Easy to use with Gmail
Support has been great. Very little need for them as nothing has broken... not one single time! They seem to be building based off of their customer requests and growing thoughtfully. We are confident in our choice to go with them.
Vorteile
Easy, clean integration with Gmail. Fast. Collaborative features are great for teamwork.
Nachteile
No folders for email templates. Full sync with MailChimp can get costly quickly as the tiers jump you quickly up if your email audience is decently sized.
In Betracht gezogene Alternativen
AsanaGründe für den Wechsel zu Copper
seamless integration with Gmail and team sharing of email templates, workflows, and deals/project tracking.- Branche: Bau
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Great Product, good for productivity
Copper is a great platform that works well for my needs and the needs of our company.
Vorteile
Copper is great because it integrates really well with google and the google suite.
Nachteile
I do not like that the app has very limited functionality. Doing sales on the go without my laptop is highly difficult. I rely on copper a lot to stay focused.
- Branche: Eventservice
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
I really enjoy working with copper
I use Copper everyday with work. It has information on every event we book. Mostly I have an exceptional experience.
Vorteile
I like how vast it is. How much information is handy.
Nachteile
I find it somewhat frustrating to search Copper. Especially for events with multiple dates.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Copper goes great with Gmail
My company uses Copper because it integrates seamlessly with Gmail. I appreciate how I can see what is going on with customers because of the email tracking and feed.
Vorteile
The feed lets me know what is going on, and being able to edit records inside of lists is convenient. I also like the email tracking when it is functioning.
Nachteile
The reports are not very intuitive or easy to navigate, and the email tracking sometimes doesn't work.
- Branche: Immobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Easy Data and contact storage
It is beneficial and helps in data sotrage and details for projects. Ease in informational content
Vorteile
The auto email logging and linking to clients and contacts
Nachteile
Emails will auto link to incorrect opportunities with the same contact.
- Branche: Verlagswesen
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Copper - Keep everything in 1 place
IT has been really good so far. Any issues I have I reach out for help
Vorteile
It keeps everything organized that I need in 1 place
Nachteile
Can't send more the 200 emails at a time
- Branche: Finanzdienstleistungen
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Work without copper would be messy
I appreciate the use of Copper in my every day work load. It makes my day to day tasks more organized and work flow more smooth.
Vorteile
My use of Copper for work, allows me to stay organized with keeping track of where I am with my leads and tasks. It helps me be more time efficient as well.
Nachteile
I like that copper provides email tracking and link click tracking. I wish my company would upgrade to this link tracking feature.
- Branche: Bau
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Copper Review
Out of all of the CRM software companies we have worked with, copper has been the most useful for our business and everyday use.
Vorteile
Copper is very useful for our business to track out opportunities and have communication between all teams.
Nachteile
We did have an issue with our filters. When we move a job to "Won" you have to do it 3 times in order for it to disappear from the column but the Copper helpline is always able to help us reset our filters.
- Branche: Finanzdienstleistungen
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Good Platform Interface But Needs Improvement
Overall, it has potential but needs work. They are adding features, but some of them should have been there from day 1
Vorteile
Love the user interface and the addition of features like automated emails recently
Nachteile
Seems to fall behind in functionality compared to industry leaders like Salesforce
- Branche: Marktforschung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Easy to use
Vorteile
Without a doubt, Copper is the greatest. Despite being simple to use and easy for the team to embrace, it has a lot of power below.
Nachteile
Records that are inadvertently erased cannot be retrieved. If you unintentionally erase all of your contacts without performing a manual backup, that's bad.
- Branche: Essen & Trinken
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Pipeline let's go
Overall experience it's positive. Of course there are more features that I need to explore. I will do that when I upgrade my version.
Vorteile
You have a great user design and it's super easy to get things done.
Nachteile
Pipeline. I think there a lot of things to improve there. I don't if I make a comment on the company pipeline that comment does not appear on the company profile as well.
Antwort von Copper
Hi Rodolfo, thank you for your review! I've submitted your feedback about Pipeline comments to our product team for future consideration. If you have any other feedback, let our team know via chat support.
Jessica at Copper
- Branche: Finanzdienstleistungen
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Love Copper
Very happy - use it every day and find it to be super efficient and flexible - saves me time and makes me more organized and productive.
Vorteile
Ease of use and integrations with my various other systems/software
Nachteile
Have to pay for support via zoom but the chat bot function works pretty well
- Branche: Anwaltskanzlei
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Best CRM I’ve come across!
Overall I think it’s very user friendly and I love that the app is also very convenient to use. Helps it’s stay organized on the go as well. It also very rarely crashes. I would say it has crashed twice in the 4+ years I’ve been using it.
Vorteile
I love that we are able to track everything related to a specific client. Every email, text, phone calls, task, state a case is in, etc. You can also make calls straight from the mobile copper app! So convenient. The administrator is able to customize the contacts to include what is necessary for their type of business. It also shows when some created a task, assigned a task, completed it.
Nachteile
The only issue I can complain about is not about Copper itself but about the extension I have installed to chrome. I love that I can sync/relate emails to copper contacts so that all correspondence related to a contact shows up on that individuals copper—especially since we receive emails from courts, prosecutors, etc. and it’s helpful to sort the emails to the correct contact in copper. My main complaint is that once you “relate” an email to copper, you can’t unrelate it. Since we have hundreds of active cases at a time and we receive hundreds of emails daily, it’s easy to accidentally relate it to the wrong person. The only fix I’ve found is that you can delete the email in the copper contact feed (it does not delete it from Gmail) but it does leave a block in the feed that says “this email was deleted” which of course doesn’t look good. Really wish there was a way to unrelate emails altogether.
- Branche: Design
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Copper review
Very helpful and beneficial! Always helps me accomplish my tasks in a timely manner!
Vorteile
I love how it keeps everything so organized and neat!
Nachteile
There is nothing I dislike. I think it does a fantastic job.
- Branche: Bau
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
COPPER FEEDBACK
IT HAS BEEN A REALLY PROACTIVE AND OVERRAL GOOD EXPERIENCE, AND I WOULD RECOMMEND IT TO OTHER COMPANIES LIKE MY OWN.
Vorteile
THE ABILITY TO SEE ALL THE INFORMATION FOR THE CONTACT, THE PROJECT AND MORE IN ONE PLACE,
Nachteile
IT HAS ALOT OF PERSONALIZED OPTIONS THAT CAN BE A LITTLE OVERWHELMING.
- Branche: Elektrische/elektronische Fertigung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Room for improvement
It definitely has made organizing & monitoring opportunities easier than our previous process.
Vorteile
The pipelines make it easy to review the current stage of opportunities to see where bottlenecks occur & to keep opportunities moving.
Nachteile
Glitchy filters for activities in opportunities. The messages are not filtered according to the checked filters. They need to be unchecked & rechecked every time an opportunity is selected in order to display correctly. It is very frustrating.

- Branche: Einzelhandel
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Good app for sales
Great, no issues using the program. Company provided
Vorteile
Usability, great program for sales and keeping track of your customers.
Nachteile
None, I haven't ran into any issues using copper/
- Branche: Bau
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Luckydog Recreation Copper Review
loving it, fast and easy to navigate and easy to read
Vorteile
Easy integration with other docs, easy to navigate the site
Nachteile
A bit fussy about searching for a name if spelling is incorrect
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Copper CRM review
Pleased so far but they need to put more into development of features
Vorteile
It's cost effective and much cheaper than the alternatives
Nachteile
The livechat feature isn't live. It takes a few hours to get a response
- Branche: Immobilien
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Really love it!
Really great. Easy to use and super intuitive
Vorteile
- How easy it is to learn. I use google for everything else so this was a breeze to learn
Nachteile
- Not much at the moment, nothing I don't like about it
- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Espetacular
Excelente atendimento
Vorteile
Excelente atendimento e um ótimo respeito
Nachteile
Por enquanto nada tanquinho respeito a empresa