Freightview is a standalone transportation management system designed for small to midsize businesses that ship less-than-truckload (LTL) freight and work with multiple carriers or brokers. Their customers include manufacturers and distributors who ship or receive as few as three to more than 100 shipments a week.
Freightview gathers all of its users’ negotiated LTL rates into one place, allowing them to compare options. Users can also schedule pickups, prepare bills of lading, print shipping labels and track shipments. Freightview’s visualization capabilities allow users to convert their shipping data into charts, graphs, reports and spreadsheet downloads.
Freightview is a web-based system that can be used on Windows, Mac and mobile devices. The solution offers a monthly subscription for fixed number of shipments per month. For businesses who want more visibility and accessibility into their carrier and broker rates, Freightview is a useful option to evaluate. A 30-day trial is also offered to experience its functionality before purchase.
All the things i listed in my review. this seems very redundant.
All my carriers in one place, all my customers in my address book, amazing data to provide my LTL reps for better rates, uniform BOL across all carriers, Pre-PRO'd shipments so I don't have to trust a driver with a sticker book to stick the right pallet, Being able to run spot and volume quotes in one place, lightning fast response from customer service on the rare occasion of an issue, seeing customer service listen to and apply my feedback, tracking all my shipments in one place, having a landing page for a consignee to be able to watch and track from, using the same landing page for inbound shipments so the shipper can reprint BOL's if needed and print pallet labels in the size that they need. Blogs are always poignant and help to become a better shipper and possible alert me to issues others are encountering or mistakes I've been making that are costing me unnecessarily.
I'm spoiled and overly reliant on it. Also, with its ease of use, it does potentially make part of my position easier to fill with someone whom has little to no shipping experience.
Antwort: Freightview 24.5.2018
Thank you for the review and all the great feedback Zac!
Wade P. Branche: Großhandel Mitarbeiteranzahl: 13-50 Mitarbeiter
The experience was great from the beginning. Our shipping manager did the setup and found that the whole team at the freight view was responsive and helpful. That has stayed consistent for the years we've been with them. The sales team likes it, the shipping team likes it, and really the biggest issue it has caused is with small package carriers. That is, the bar has been raised and we now wish they did small package the same way.
The online interface at first made me nervous. I was a software guy. However, that quickly disappeared when I started using it. The idea was actually from our shipping manager and the way the system works is so simple that it allows our sales staff to easily quote and even book some freight which helps out our shipping department. It shows the rates of all the carriers we have loaded, the best time of delivery, etc. It is a well thought out and well-executed product.
I haven't run into any real bugs in the system. However, our current administrator probably has more in-depth ideas of any little quirks. From a user standpoint, there is not much room to complain. I know that one of the carriers will not state that it is using other carriers to get it to the final destination but all of the others do and I think that is more on that carrier than anything. Other than that the site is easy to use and I just don't hear of complaints.
One minor thing is that they did have a WordPress plugin but it is about 3 years out of date and doesn't look like its been maintained. We were going to use that with our shopping cart software but since it was so old we couldn't use it.
Antwort: Freightview 13.3.2020
Thank you for the great review Wade! I passed along your comments around Wordpress to our dev team, and be sure to keep you updated on this shortly. Let us know if anything comes up!
Travis S. Branche: Druck Mitarbeiteranzahl: 201-500 Mitarbeiter
Overall FV has helped us improve our shipping practices and get a better handle on our spend and process. It's created a standard shipping process for all our sites to follow and has given us the ability to utilize the data in meaningful ways. We can estimate better, we can capture accurate costs and negotiate with carriers for better rates and service. We have been very happy with this transition and believe we found the right option for us.
We identified the need for a TMS software in our shipping practices and spent months evaluating and completing demos of dozens of TMS options. We chose FreightView because of it's ease of use, it gave us all the tools we wanted and needed and provided a clear expectation for where they expect to grow and evolve as a software. A lot of those future development plans line up with what we would need in the future as well.
The software itself was very easy to integrate and roll out. It took maybe an hour or so to link most of our carriers. The carriers that didn't link as easily, we worked with both the FV Support team and the carrier's IT teams to get them linked.
Quoting, booking and shipping has been great with FV. It's given us a all in one tool for shipping that doesn't involve mulitple windows with multiple carrier sites open. It's given us more insight to our spend through the Analytics and Audit tools and has given us the ability to dispute and catch discrepancies much easier than before.
The customer services team at FV has been great as well. They are quick and very clear in what they can do to help alleviate some pain points in the transition.
Overall it's been great so far and we look forward to continuing to use this software.
A mass or quick quote tool would be great. With high volume shipping, sometimes just being able to grab a quick number for multiple shipments at once helps immensely.
The labels for printing pro numbers for shipments could be tweaked and improved as well. Currently they offer a variety of sizes, but for high volume shipments of 10+ pallets, it becomes very cumbersome to print 10+ big labels. The development of a 4x1 tag that mimics what carriers use for pros would be very helpful.
The manual editing has some issues here and there as well. Sometimes we will make changes and they won't reflect or update correctly, causing us to have to cancel and rebook just to correct simply errors.
I should mention as well - all of these have been brought up and submitted to the FV Support team. They've been incredibly receptive to the feedback and have said they are working on solutions to the above for future improvements. Most software providers take your feedback and don't act on it, FV seems to be much more receptive than others we've dealt with in the past.
Antwort: Freightview 6.3.2020
Thank you for the glowing review, Travis! We'll be working on batch quoting later this year, and please let us know if anything else comes to mind!
Alex B. Branche: Baumaterial Mitarbeiteranzahl: 13-50 Mitarbeiter
It's nice being able to have all my(not a 3pl's ) rates in one place. Easy to use. Could use some more flexibility for creating the BOL. Too often with hazmat shipments you want to keep those items on separate lines from the rest of what is being shipped so that the hazmat info is readily available on the PO. Doing this right now changes the quantity shipped on the total line which then has to be manually altered to reflect the actual piece count of what is being shipped. Tracking information can be incorrect at times not reflecting what the carrier is showing on their websites i.e Freightview tracking shows it delivered whereas the carrier might show that there is a delivery exception. Could use some more analytics, but being able to pull all the information into an Excel file makes this not as big of an issue as information specific reports can be made. Overall it is extremely useful for gathering quotes and recording shipping data.
Ease of use, data is readily available, Customer Service is outstanding.
BOL editing capabilities needs to be more flexible. It would be nice to be able to completely delete a shipment made in error instead of just archiving it.
Nice to use for gathering quotes and recording shipping data into one place.
Antwort: Freightview 10.2.2017
Thank you for the review and feedback Alex! I've passed along your comments around our BOL and analytics to our development team. Please let us know if there's anything else we can do!
Jacob M. Branche: Essen & Trinken Mitarbeiteranzahl: 501-1.000 Mitarbeiter
Ease of freight rating and accurate freight rate estimates by our CSR team. This comes to fruition on the back end, as we invoice our customers for freight the day after shipment with a passthrough + 12% markup model. We have to be good at estimating rates w/ all surcharges included upfront so that we aren't losing money on the back when we receive that carrier invoice 1,2, maybe 3 weeks after something ships.
Ease of implementation, use, training of user teams, and feasibility of mass rollout all make the platform something I would recommend to any future user, or someone doing a cost/benefit analysis on the software. We've been able to leverage it's out of the box functionality to rate freight, mind you, it's used by CSRs with little to no freight or logistics background, for several months and we've seen our ROI almost immediately.
Unfortunately, due to the FV team working on future improvements, they aren't leveraging their competitive advantage of having carriers plugged into the platform. Explained, in 2020 they're working to roll out more full truckload and parcel improvements that soak all IT bandwidth, eliminating the ability of a shipper to request a new carrier be integrated into their network. This is a downside as having our complete carrier network in Freightview would only add value to our supply chain.
Antwort: Freightview 12.3.2020
Thank you for the excellent review and feedback, Jacob!