Domo – Bewertungsseite 2

Vorteile

I love using Domo. It is a great product that gets the job done well.

Nachteile

It is a little expensive and can be hard to customize.

Vorteile

Provato per l'uso di una piattaforma per centralizzare e visualizzare un report di dati.

Nachteile

Poco conosciuto e poco utilizzato nelle aziende.

Vorteile

Reviewing Monthly performance using available dashboards

Nachteile

Gaps in seamless integration with other platforms.

Vorteile

That you can customize the dashboards and that it presents the data in a well organized fashion.

Nachteile

There is nothing that I dislike about using Domo.

Vorteile

Si herramienta BI y visualización de bases de datos son muy eficaces.

Nachteile

Navegar entre conjuntos de datos se torna algo confuso en ciertos momentos.

Vorteile

It works so there is that, but I don't find it intuitive and it requires more clicks for us to get the same info that our last vendor provided

Nachteile

Not as intuitive or as easy to use as last vendor. I don't believe my role is their target market which makes sense.

Vorteile

It has amazing visualization and graphics and is very user friendly! I appreciated how easy it is to import data and build data connectors. Manage all the data in one system!

Nachteile

This software is pricey and I do not recommend it for new or small businesses unless you are profitable. This will help you scale your business if you can afford the cost. There is a learning curve but it is manageable.

In Betracht gezogene Alternativen

Looker und Tableau

Vorteile

It was easy to use to import data and build data connectors. One person could manage the entire data structure and system fairly easily.

Nachteile

There are limitations to software when its easy to use. Domo is not an exception.

Vorteile

It's very easy to get data into Domo, clean, process, and visualize it. No code required and fairly easy to use and maintain.

Nachteile

Getting data out of Domo is challenging. It's expensive overall, and features like visualization hosting are extremely expensive.

Vorteile

Before being introduced to DOMO, most of our data analysis had to be carried out in Microsoft Excel, which isn't ideal when dealing with large and ever-changing datasets. We were using multiple systems and it was often difficult to get a good overall picture for reports. DOMO allows us to connect to all of our various systems, including our CRM, our email marketing software, website analytics and the various demand gen channels we use for advertising campaigns, allowing us to report and analyse the performance of our marketing activity end-to-end, from the first contact with the customer to the end result of the sales process. We have also been able to utilise DOMO to help us with reporting in other areas, such as customer survey results and monitoring the usage of our CRM, and create useful data visualisations that can be shared with the business users.The software is user-friendly and it's easy to start using straight away, although the more complicated functionality can of course take some getting used to, but overall, it has a nice UI and is pleasant to work with.

Nachteile

We do sometimes have difficulty with our CRM datasets due to problems with the data connector, and we recently discovered that our existing datasets will need to be recreated using a different version of the connector now, which isn't ideal. Sometimes the error messages aren't very helpful when a dataset update fails, and you then need to seek help from support to identify what is actually going on, which can cause delays in getting the problem resolved.

Vorteile

Domo enables as to give a live 360 degree view on our business and makes data accessible and visible to everyone in the company. It’s not just about visualization of KPIs and other data. You can take the data and turn it into actionable steps. Furthermore, the existing integrations that are available makes it easy to have all our data available in Domo and combine them.
You can still see the start-up mentality and the new features and the speed that they deliver new features and product improvements is amazing.
For us Domo is so much more than just about data - we have it part of our product development process and have a lot of operational processes built on data transformations that we built in Domo.

Nachteile

DOMO is very costly compared to other BI tools, especially when you want to have separate user accounts for each user and do not share accounts among users. Other than that Domo worked already most of the cons that I had in the beginning.

In Betracht gezogene Alternativen

Looker, Sisense, Tableau und Microsoft Power BI

Warum Domo gewählt wurde

Zoho only offered limites features compared to Domo and didn't cover all of our uses cases. Furthermore, it required a lot of manual work for updating data as well as getting in data.

Zuvor genutzte Software

Zoho Analytics

Gründe für den Wechsel zu Domo

Great product development and new features. Awesome customer service and implementation help. Ease of use

Vorteile

To get started with Domo is a very smooth learning curve. You don't need to be an expert to start getting value right away. Both the technical side and the casual users were able to take advantage of Domo immediately.

Nachteile

We had some small hiccups with performance that we needed help with. On occasion we had slower than expected response times from Domo support.

Vorteile

I love how this tool makes it easy to combine multiple data sources and create dashboards and cards that make data analysis and reporting a snap. The time savings this tool provides is invaluable.

Nachteile

I wish DOMO had more connectors and improved some of their existing connectors. Their Qualtrics connector for example I think could be improved in a way that allowed survey result data to be pulled into DOMO so that I could analyze and present the data more easily than I can in Qualtrics itself

Vorteile

It has one of the best built-in tools and systems aids for our organization's data and/or reporting. We use the system on daily basis and is one of the best decision we made to adopt this tool.

Nachteile

It is somewhat "hard" to know how to create beast modes if you are not an expert in the system. However, you can always learn it by taking the Domo University courses that are available inside the system.

Vorteile

I liked that you didn't have to have a developer background to effectively use the tool. Everything is laid out and simplified in a way that allows you to create visualizations in a user friendly way.

Nachteile

There aren't many cons but some of the pre-built connectors don't work as intended and it's the responsibility of the vendor to fix.

Vorteile

This product provides a web-based hub for your data and visuals that centralizes where your team focuses to interact with their data. The ETL tools provide an easy to use low/no code interface to build simple queries.

Nachteile

Where Domo has removed complication (I assume to ease the use) they have dramatically limited this software capabilities in comparison to competitors.

limitations include:
- No ability to build visuals based on multiple tables
- No ability to build filtering capabilities across tables
- No ability to build relational models with existing tables
- All "scripting" capabilities are glitchy and limited in their capabilities
- Poor/nonexistent version control options
- Compute resources are not brokered well and during high traffic times we can have dataflows run for up to 2 hours

My worst experience with domo was with their customer service/integration team. One of their prebuilt integrations to a popular Web App, which domo is responsible for maintaining and servicing, has never functioned properly with our domo instance. The support case has been open for nearly a month and has just been escalated to someone that appears to know how to read the code I have been sending them to trouble shoot THEIR integration. They have promised resolution timelines twice and are now 2 weeks behind their initial promise.

Vorteile

Domo makes it easy to create clear and interesting visualizations that empower users with accurate data to make effective business decisions. I also like that it easy to change chart types mid-stream if I should decide that I want to take a different approach. Lastly, Domo's functions/calculations capabilities make it easy to map data or display standard global metrics with disparate data.

Nachteile

It would be nice if Domo provided more options for color coding summary data (text and/or numbers). I also appreciate more gauge options both in terms of functionality and colors.

Vorteile

I like that it's an off-premise solution so we don't have to build and support a data warehouse.

Nachteile

Customer support isn't very good. The helpdesk is virtually useless and they are always trying to push their premium support option for $5K/year when we complain.It's important to get a good Customer Success Manager. We have a really good one now, our 4th, and they are very helpful in getting support issues reviewed and looked at.

In Betracht gezogene Alternativen

Looker

Warum Domo gewählt wurde

Logi was getting expensive and difficult to manage. It also required a windows computer to run the desktop software for building reports.

Zuvor genutzte Software

Logi Symphony

Gründe für den Wechsel zu Domo

Cost and off-premise hosting

Vorteile

It's incredibly powerful and allows any one (regardless of coding or data science background) the ability to create dynamic reports and complex data automations. The best part of Domo though is the customer support. When you call support you get a human right away and they are always ready to help regardless of how complicated your problem is or how much time it will take to solve. You never feel helpless with Domo, only empowered

Nachteile

It costs a fortune and they have no entry level packages. they also have a habit of releasing awesome features that aren't included in the main package and that cost puts the platform well out of reach for most companies.

Vorteile

It's pretty intuitive, and there is plenty of resources available (Domo University + Customer Service) for the parts that aren't as intuitive. Implementation was seamless because they offered us as much help as possible to set it all up the way it needed to be for our business structure. We also liked that this tool had many connectors that are relatively easy to use.

Nachteile

It's a bit more on the expensive side. And it can get more expensive than originally planned, because of the cap they have on rows. I wasn't a fan of having to be charged for the original rows coming through and then being charged for the same rows after being transformed. There is a way to not have to create a second dataset and be charged, but for the most part, it's a needed step.

In Betracht gezogene Alternativen

Microsoft Power BI

Warum Domo gewählt wurde

Tableau was getting slow because we had bigger datasets to analyze. We also needed more connectors.

Zuvor genutzte Software

Tableau

Gründe für den Wechsel zu Domo

It offered more features (connectors, data storage)

Vorteile

Best thing about Domo is data preperation and data visualization on the single plateform and makes very efficient to work and very easy to connect data to visualization just import data and prepare and go on you don't need to worry about refresh data domo will take care those things we just need to focus on the productivity instead of setting up things.

Nachteile

In the data preperation there is a option view this is good option but if we want to edit already created view then it doesn't let you change that easily specially when we use group by in view.

Vorteile

The best thing about Domo is the people who work there! I've always had the best interactions when contacting them for help, or working with them in training or onboarding. The dashboards are really nice once you've got them setup, and it's easy to log in and view the data in the program. Mobile works pretty great too. I also really like the workbench that allows you to setup recurring uploads.

Nachteile

I took a weeklong training at Domo a couple years ago, and I still struggle to keep up with calculations inside the cards. I think their language could be easier to use. Also I would like to see easier and smoother filtering and searching within the dashboards.

Vorteile

The ability to quickly connect various data sources and generate reports with ease.

Nachteile

The DDX bricks have an inherent limit to the maximum number of rows it can retrieve, this is not cool. I've had to create ETL's to whittle the results down enough to use the dataset in my DDX brick.

Vorteile

visualizations, ddx.

Nachteile

Limitations with connectors and datasets, lacking an easy out of the box options to create incremental data loads into domo. the datasets loading can be super slow and take many hours, with no solution given by the tool or by the support agents. lots of bugs with loading data, processes suddenly stop working for no reason. too often domo can load very slow so its impossible to use. support is very bad most of the time.

Vorteile

Customization and reporting work well, even for novice users

Nachteile

Not really any cons, we just decided to utilize another platform that was already integrated with our other software

Vorteile

I am a consumer of Domo visualizations, and also have built quite a few of them. My previous experience was with Tableau, but I was able to step into Domo fairly easily. They have good documentation, and I was able to figure out how to present data the way I wanted without too much headache. I really like Domo's tools for arranging a dashboard.

Nachteile

The average user is not going to be able to create their own visualizations. I think this is pretty typical of BI software - it's almost always going to be fairly complex

Vorteile

Domo is very user friendly, it is incredibly simple to create visualizations, join data, and create dashboards.

Nachteile

I wish there were more connectors available and that some connectors were more robust in the data they are able to pull in. For example, I would love a loop returns connector and I wish the Shopify connector was able to pull in custom reports. I also wish you could do more with beast modes as far as functions and scripting.

Vorteile

It's easy to customize and drive this program. Our consumers may access data from their mobile gadgets or any location with internet access. Tables and graphs are intuitively laid out for users. The drag-and-drop component makes it simple to assemble visualizations.

Nachteile

The execution and customer service have been a disaster. We used two separate advisors for the deployment but never used the solutions they suggested.

Vorteile

Everything that allows us to import or connect to data and perform data analysis. The graphs, charts and filtering tools are amazing, and the new (beta) feature to save filter sets has been an incredible time-saver, as well as giving us greater insight into different views of our data so that we are then able to take a wider range of actions and not miss some information that would've otherwise not been visible or buried within other information.

Nachteile

How much screen real estate is occupied by various things, leaving only a small amount of space for previewing cards. Going into full-screen has it's own limitations, so perhaps a "Theater Mode" view that minimizes unnecessary information to allow a larger view of the core content.

I also do not like that its not possible to scroll left and right within card previews, requiring them to be opened to be able to do so.

Finally, performance can sometimes be an issue, but I think that's more related to the enormity of data we are processing at any given moment more so than an issue with the product or the hosting servers.

Vorteile

Ease of use and speed. We can process millions of rows accurately and timely

Nachteile

Would be great to be able to group data and use beast mode along with SQl

Vorteile

We were originally looking for dashboard software. Something like Geckoboard, but we wanted something more advanced. We were using multiple tools, and wanted to collect data from them.

We then found Domo. Within days we had integrated our CRM database, Website Analytics, Invoicing database, and Order Processing database. This let us take a look at EVERYTHING. And I mean everything. Things like:

What's the average time between receiving a lead and the rep calling them the first time?
What's the average time between a customer ordering, and reordering?
How many calls have my reps made today? (Updated every 15 minutes!)
What landing pages on my website are receiving the most looks?
How are my google analytic campaigns translating into converted customers?

Nachteile

It's pricey, but worth it. The biggest thing was the last update they had screwed up some of my reports, and we're still trying to figure out what happened.

Vorteile

Domo is an excellent tool for creating high quality dashboards. the documentation is excellent

Nachteile

There is no free version and the subscription is very expensive

In Betracht gezogene Alternativen

Geckoboard

Zuvor genutzte Software

Geckoboard

Vorteile

I really like Domo's Magic ETL feature. I feel like they have really made it very accessible and easy to understand. I also like that Domo's focus is not just displaying information, but making it actionable and using data in order to make business decisions

Nachteile

As with any software that is trying to make no code applications, there is more functionally if you just write your own SQL, but that makes it much less accessible to the masses. There are a few functions that are fairly easy to write in SQL, but take couple different steps in order to achieve in Domo. It is more of a minor annoyance than a real problem

In Betracht gezogene Alternativen

Tableau und Microsoft Power BI

Gründe für den Wechsel zu Domo

We felt like Domo gave us the best ability to scale the product with our own growth, and as mentioned before we liked the fact that Domo's focus is on driving actionable business decisions versus just creating a bunch of dashboards.

Vorteile

The data visualization features and dashboards are very strong. Additionally, our teams have states that the data management and security is strong.

Nachteile

The analytics are not as strong, and for more professional presentations, the visuals aren't as useful. Additionally, having better features to export dashboards into pdfs, PowerPoints in better formatting would be very helpful.

Vorteile

Simple to use once the basics are explained, enabling non developers to create ETL's/Outputs independently

Nachteile

The Support, although improved (in the main because we pay for increased support), to a standard user when something goes wrong which could have a huge impact the support is often lacking, and agents seem keen to close tickets rathe than resolve them

Vorteile

Domo is user-friendly, it is easy to consume the reports and dashboards by the end user, at the same time allowing for deeper analysis by drilling down into different views till the raw data. It is also easy to develop ETL pipelines in Domo using the advanced SQL capabilities or the magic ETL tool. Easy to build interactive dashboards with dynamic filtering.

Nachteile

Some of the chart types could be improved like gauge charts where I would like to show the color based status (red/yellow/green) if that particular column is not used to build the chart.

Vorteile

Easy to use great interface and good updated data

Nachteile

It’s a great tool Daily updates Easy to use Overall it’s good information

Vorteile

DOMO is very user friendly for those building cards and dashboards or for those who are just using the dashboards. Love being able to build ETLs and manipulate data without coding experience.

Nachteile

It can be difficult to use filters on dashboards that have cards built from different datasets, even if columns have the same title like date you still have to add multiple filters.

Vorteile

I like how it visualizes data and clarifies things for those without the same background.

Nachteile

It feels older in design, more like a site built in 2010 but with 2020+ features.

Vorteile

I like all the Domo connectors, being able to pull in data from multiple disparate sources and combining them into one repository has made my job so much easier. Continuing on with this, being able to store billions of rows of data in one area without having to pay for storage costs has been a huge boon for my organization.

I like the Run Dataflow feature that was just added, it's been a huge lifesaver. It used to take so much time managing all the steps one by one, but now it's so much straightforward. Huge quality of life change.

Nachteile

I'd like more options for automation and scheduling. For example if I have a dataflow that has multiple sources, I can only have it automatically update the whole thing on the latest thing to come in. The problem is that there's a lot of variance for when the sources finish updating so sometimes it updates without getting all the data in and looks weird.

Vorteile

Domo offers a variety of integrations to pull in data from all types of sources and combine them as needed. Once visualizations are created they are easy to share and interact with.

Nachteile

It is extremely hard to figure out how to do things. The interface is not intuitive at all and if you are not using constantly it can be an annoying process to re-learn how to build out things every single time you use the platform. There is also so much unnecessary clicking required to find and do things because none of the actions are in places that make sense or work like you would expect.

Vorteile

Domo software allowed our team to bring together data from our cloud services as well as from our on premise servers. The resulting organization allows ease of access at all times and from this point we can create flow charts as well as whole profiles which we can then access from desktop or mobile
devices. These profiles are aggregated in what they call "cards" ; a rather easily understood and effective mode of communication and presentation.

Nachteile

There is not much to dislike regarding Domo's BI solution. From Domo's recollection, contextualization , and presentation our team productivity has accelerated
cycles and become much more productive, The only con to relate is is that not all features we wanted to try are available in the introductory trial version
of the software, This condition is not an impediment as the software performs so fluidly that we were happy to extend our confidence to the full version.

Vorteile

It’s extremely approachable for new users, but also provides the advanced capabilities sought after by seasoned users.

Nachteile

The ability to designate some numeric value cards as unaffected by filters would serve several use cases for us.

Vorteile

The use and performance of the platform.

Nachteile

The lack of ease on finding the needed information. That said, we need to have full access of the data as access to certain areas are locked.

Vorteile

Once you get your head around it, the interface is powerful and intuitive although the learning curve is steep. Good visualisations.

Nachteile

Domo could not care less about their customers. If you engage with them you will get a hard sell that promises you the world, including a good few blatant lies, but as soon as you sign that contract they wash their hands of you. Most of the connectors that we tried to work with were barely demos - totally unfit for purpose - so unless you have a team of SQL coders to build everything by hand, or are prepared to pay Domo's extortionate professional services fees (which you'll need to book weeks in advance), you should avoid this product as they won't help you.

In Betracht gezogene Alternativen

Tableau

Gründe für den Wechsel zu Domo

I was promised out-of-the-box API functionality for our key data sources but this simply was not true. WIth the hindsight of working with the product I would not have chosen it. We have caneclled our contract after one year and consierdable investment.

Vorteile

The product itself is great. It is easy to pick up and runs quickly and smoothly. We were able to implement it ourselves with a team of two in around 6 months and it has been extremely impactful on our business.

Nachteile

The customer service, implementation process has been a nightmare. We went through two different consultants for implementation and don't use anything that they built for us. We would of been better off doing it all by ourselves. Customer service doesn't get you anywhere unless you call in and escalate every ticket. We got a new account rep (our first one was great) and he never even introduced himself and to this day we don't even have a phone number to contact him.

Vorteile

Fairly easy to use. Able to handle a lot of data and data sources. Updates much quicker than Tableau.

Nachteile

Not as easy to drill down through the data like Power BI. The visualizations are not as good as other software products either.

Vorteile

ETL is the best tool I've worked with comparing to other BI tools. Very easy to navigate around and gives unlimited options for data manipulation.

Nachteile

Long processing time for bigger dashboard. When creating big reports it takes a lot of time for the dashboard to load properly. YoY charts can only be created as histograms, would be good to see other types of YoY charts

Vorteile

It's a great platform for aggregating, manipulating and displaying a snapshot (or real time view) of your business metrics.

Domo is very executive friendly, and is very visibly pretty.

Beast calculations (effectively functions in the language of MS Excel) and magic transformations provide the ability to manipulate data that has been imported into Domo.

Domo has a wide range of connectors that enable you to pull data into it and produce what they call cards. Cards are effectively presentation displays of data that can be updated automatically with a continuous feed of data.

Nachteile

Domo lacks some more advanced functionality, such as:

(1) The ability to display on one card, data from more than one date object
(2) Geo-spatial analysis

TableAU, QuickSight by AWS and QGIS offer functionality that may better fit your use case.

Vorteile

This software is mostly easy to use. It's compatible with various sources of information, but I mostly use it to export to the universal format, Excel. Report creation is made easy and as long as you have a business intelligence group or software engineers, you should be fine working through any problems when their server has issues.

Nachteile

Server issues tend to happen at least once a week. Working with customer service is a huge hassle. I'm not sure if their agents are trained well enough to handle my requests. With all the down time, my team plans around not having access to reports available at least 2-3x a week for a few hours.