SimplePractice


SimplePractice Logo

 

2425 Bewertungen (4,5/5)
 
SimplePractice is a cloud-based mental health solution that helps wellness professionals automate processes related to managing client relationships via scheduling, payment processing, documentation and more. Key features include appointment reminders, claims management, initial assessments, self-service portal and compliance tracking. Designed for small to midsize businesses, SimplePractice’s client portal lets users handle insurance claims, appointment requests, bill payments and messaging. It comes with a template library, which allows practitioners to handle therapy notes and share them with coworkers and patients, ensuring collaboration across teams. Additionally, the tool enables firms to access documents from mobile devices and track client progress to update their treatment and medication. SimplePractice helps import billing information to manage insurance claims, ensuring HIPAA compliance. Mobile applications for Android and iOS devices are also offered to remotely manage business activities. It is available on a monthly subscription and support is extended via documentation and other online measures.
 

SimplePractice - Adding new client
 
  • SimplePractice - Adding new client
    Adding new client
  • SimplePractice - Document templates
    Document templates
  • SimplePractice - Video appointments
    Video appointments
  • SimplePractice - Secure messaging
    Secure messaging
  • SimplePractice - Calendar integration
    Calendar integration
  • SimplePractice - Billing information
    Billing information
Unterstützte Betriebssysteme:
Mac OS, Webbrowser (OS-agnostisch)

2425 Bewertungen über SimplePractice

 

Amanda G. Branche: Krankenhausversorgung & Gesundheitswesen Anzahl der Mitarbeiter:  2-10 Mitarbeiter Mitarbeiteranzahl:  2-10 Mitarbeiter

7.8.2019

7.8.2019

Quelle der Bewertung: Capterra

Simple Practice saved me!

Übersetzen auf: Deutsch
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Truly a lifesaver. I feel like I am not a business person, but simple practice simplifies so many aspects of this.

Vorteile

I love all of the things that the developers decided to incorporate in this platform. You can upload your business documents, any documents relevant to your client records and so much more. I have created questionnaires that are specific to my practice so that I can gather data upfront and this prevents me from missing out on money. I love the integration for scheduling appointments, telehealth and billing and invoicing. If you want to streamline your practice, this is for you.

Nachteile

Clients cannot pay partial balances in their client portal yet, those payments have to be taken in the office.

Übersetzen auf: Deutsch

Antwort: SimplePractice 13.8.2019

Amanda, thanks for your positive review. We're proud to give you the back office you need to run a professional practice. Please don't hesitate to reach out if there's any additional feedback you have. - Gillian from SimplePractice

David M. Branche: Psychische Gesundheitsfürsorge Anzahl der Mitarbeiter:  Selbstständig Mitarbeiteranzahl:  Selbstständig

3.12.2019

3.12.2019

Quelle der Bewertung: Capterra

The name of the software says it all.

Übersetzen auf: Deutsch
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Overall, I find Simple Practice to be just that, simple. It has all manner of features that I do not employ nor does it force me to jump through hoops I don't require. I might well use some of the bells and whistles at some point but the ease of doing just what I need to do in minimal time is it's major selling point for my practice.

Vorteile

The EHR is simple, uncomplicated, and lets me get my work documented without fuss or having to click through various pages to record progress notes. Also, the names in the calendar appear as first, and last, as opposed to some gibberish assigned to each patient that I am forced to remember as my former EHR software required.

Nachteile

The setting of the appointment time I find to be clunky. It defaults to the current time, which means I have to scroll to the correct time when I make an appointment for the patient. Yes, a minor issue but I wish there was some other way to ascribe an appointment time. I frequently return appointment requests in the evening. having the calendar time default to a PM time is a minor issue but I'm not fond of it. A minor quibble, but I need to be careful or I schedule someone for 8:00 PM when it should have been a morning appointment. I'll get used to it I am sure.

Hilary B. Branche: Psychische Gesundheitsfürsorge Anzahl der Mitarbeiter:  Selbstständig Mitarbeiteranzahl:  Selbstständig

1.2.2021

1.2.2021

Quelle der Bewertung: Capterra

Robust for most needs but an irritating oversight for telehealth

Übersetzen auf: Deutsch
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Vorteile

This software is richly featured. I've appreciated the ability to create very sophisticated custom online intake forms, and and the autopay enrollment for automated batch credit card billings. There is a lot of video how-to documentation and customer support is timely and attentive if not always able to resolve issues.

Nachteile

Simple Practice has its own add-on telehealth option but makes it difficult to appear professional to clients if you are using another technology for your virtual sessions. The first office location you enter is what is displayed both on the customer portal and on superbills, with no way to separate the two. In my case this means the Post Office hosting my PO Box is displayed as my practice location on the portal with an associated map. Users of SP's telehealth option can input a separate billing address.

Jenni B. Branche: Einzel- & Familiendienstleistungen Anzahl der Mitarbeiter:  Selbstständig Mitarbeiteranzahl:  Selbstständig

8.8.2018

8.8.2018

Quelle der Bewertung: Capterra

Initial Pros and Cons

Übersetzen auf: Deutsch
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I am just getting started...I have high hopes yet!

Vorteile

**Note: I am very new to Simple Practice and I'm only three weeks in.

What I like most about this is the idea that everything will be located all in one place. No paper files to lug around, reduced costs on printing paper and ink for intakes and informed consents, and I'm excited about having automatic appointment reminders for clients. I like that I can send clients the documents ahead of time so they don't have to spend 20-25 minutes when they first arrive filing out paperwork. We can get started right away. And I appreciate that I can customize the way I contact the clients as their individual preference (some want texts, some want voice messages).

Nachteile

Although I am fairly tech savvy (I'm the top end of the millennials), I have not found simple practice as user friendly as I had hoped. I have used many support options so far and find the in-person ones most helpful. While trying to create my current intake form into one of the forms and documents...I found it rather nightmare-ish. It was tedious and I felt like it took 10 times longer than it needed to. I was SO glad my 30 minute phone consult had given me the heads up to use the pre-existing template and just change every question so I didn't have to totally re-invent the wheel. I am SO glad the template already existed! But I still felt like I was using a chisel on stone. It felt tedious and painful. I'm glad that's over!
Sometimes I get stuck on the calendar page and haven't yet found the button to default to the normal HOME setting so I have the sidebar. These are small things that I hardly ever have a hard time wasting time on..and yet I found myself not being able to get back there today multiple times.
Not as user friendly as I hoped.

Übersetzen auf: Deutsch

Antwort: SimplePractice 27.8.2018

Jenni, we know you're just getting started with SimplePractice, and we also know there's a bit of a learning curve getting used to any software product. It's great to see that you're looking forward to being totally paperless! I'm also glad to see that you were able to connect with a SimplePractice team member to help you get your intake forms all set up. We offer unlimited live support - take advantage so we can get you up and running! Thanks for choosing SimplePractice and for joining our community - we're proud to support the vital work that you do.

- Gillian from SimplePractice

Kristie C. Branche: Einzel- & Familiendienstleistungen Anzahl der Mitarbeiter:  Selbstständig Mitarbeiteranzahl:  Selbstständig

5.11.2020

5.11.2020

Quelle der Bewertung

Simple Practice

Übersetzen auf: Deutsch
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It has been a very good experience. I am looking forward to using it will all my clients.

Vorteile

The software is very user friendly and cost effective. I am able to integrate it with my calendar and I can take online payments easily.

Nachteile

I have not found any negatives as I have begun to set it up. I’m still using the trial so don’t have much history.