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Alle Bewertungen zu Motive Filter anwenden
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Satisfied Customer
Vorteile
I like that the drivers get a weekly score, this helps with coaching and also reassures when the driver is driving safely.
Nachteile
Does not flag when a driver is using their cel phone, running a yellow to red light, not wearing a seatbelt. The only way this gets caught is if a driver does a hard stop and trips the cameras on.
Antwort von Motive
Wow, thank you for the great comment! We're so glad to hear that you're happy with our service! If you have any questions or need assistance, our support team is always here for you via email at [email protected] or by phone at (855) 434-3564. Our 24/7 support line is ready to assist you. Thanks again!
- Branche: Industrieautomation
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Good Product
Vorteile
The convivence of the product. The organization of everything in one app.
Nachteile
The mileage on the truck does not match the app.
Antwort von Motive
Thank you for the wonderful review! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
using motive 2+ years
good
Vorteile
logs and customer support their staff are experienced and ready to help
Nachteile
dashcam issues, length of videos are toooo short
Antwort von Motive
We're sorry to hear that you didn't have a great experience using Motive! Please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, so we can address your concerns and improve your experience. We will be more than happy to assist you.
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Motive ELD/E-Log
Vorteile
Installation of the ELD's were relatively simple into the vehicles, and the drivers were used to the mobile app in no time. The admin webpage is also very user friendly, and it's a great asset being able to see vehicle locations in real time.
Nachteile
It'd be nice to be able to change the minimum safety limits for drivers (ie. speeding, hard braking, hard cornering, etc.), as our drivers constantly need "coaching". Not entirely sure how these traits are determined, but for the most part my drivers are above average.
Antwort von Motive
Wow, thank you for the great comment! We're so glad to hear that you're happy with our service! If you have any questions or need assistance, our support team is always here for you via email at [email protected] or by phone at (855) 434-3564. Our 24/7 support line is ready to assist you. Thanks again!
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Great Product
I've had a great experience without any trouble
Vorteile
I love knowing I can locate my trucks when ever neededI can easily pull reports about about fuel or mileageand easily access documents when needed
Nachteile
I cant think of anything right at this moment.
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Ease of Use
Vorteile
I find using the Motive Fleet app to be very useful to monitor drivers habits and Hours of Service
Nachteile
I find that it is a bit pricey. And at times Customer Service has some rude people.
Antwort von Motive
Wow, thank you for the great comment! We're so glad to hear that you're happy with our service! If you have any questions or need assistance, our support team is always here for you via email at [email protected] or by phone at (855) 434-3564. Our 24/7 support line is ready to assist you. Thanks again!
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Motive
Vorteile
Eld helps me alot with my mileage and fuel costs
Nachteile
The cost everything else is fine...my internet threshold
Antwort von Motive
Wow, thank you for the great review! We're so glad to hear that you're happy with our service! If you have any questions or need assistance, our support team is always here for you via email at [email protected] or by phone at (855) 434-3564. Our 24/7 support line is ready to assist you. Thanks again!
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
My experience with Motive
Overall we are happy. It is required by law so we must use it.
Vorteile
I love that it is easy to connect. Its easy to use and customer service is great.
Nachteile
The price is too high and it is getting higher every year.
Antwort von Motive
Wow, thank you for the great comment! We're so glad to hear that you're happy with our service! If you have any questions or need assistance, our support team is always here for you via email at [email protected] or by phone at (855) 434-3564. Our 24/7 support line is ready to assist you. Thanks again!
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
old eld
it was ok may not go back to them because of the contracts and price
Vorteile
integration was easy but the costs are to high
Nachteile
cost alot of money for what its used for and all they want to do is lock you into 3 year contracts and when you loose your bushiness all they care about is the fact you owe them for the rest of the contract
Antwort von Motive
We're sorry to hear that you didn't have a great experience using Motive! Please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, so we can address your concerns and improve your experience. We will be more than happy to assist you.
- Branche: Bau
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Motive Review
Pretty Good
Vorteile
I like the fact that there is no paper to keep track of and I can see where the guys are at all times
Nachteile
The guys sometimes forget to log out and then when they realize that they are over hours they have to do alot of revising. it would be nice if the app logged the guys out if inactive for 12 hrs
Antwort von Motive
Wow, thank you for the great comment! We're so glad to hear that you're happy with our service! If you have any questions or need assistance, our support team is always here for you via email at [email protected] or by phone at (855) 434-3564. Our 24/7 support line is ready to assist you. Thanks again!
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Recamended business
Very good so far
Vorteile
Customer service is very helpful and smart
Nachteile
Needs to show a tutorial to driver about violations or have a class for driver to see how to properly use their eld and log their hours
Antwort von Motive
Wow, thank you so much for your kind words! 🎉 We're thrilled that you're enjoying our service. If you have any friends who might also benefit from what we offer, please feel free to share the love! And if you need anything else, don't hesitate to reach out to us at [email protected] or give us a call at (855) 434-3564. Our 24/7 Support Line is always here to help. Please share this article with your driver: https://helpcenter.gomotive.com/hc/en-us/articles/6475129978909--New-Drivers-Start-Here-Getting-Started-with-Motive-for-DriversThanks again!
- Branche: Automotive
- Unternehmensgröße: 11–50 Mitarbeiter
- Monatlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Middle of the road
Vorteile
Using the tracking features to generate quarterly reports for fuel tax
Nachteile
That I cannot change the name of a vehicle once it has been entered. This is absolutely ridiculous
Antwort von Motive
Thank you for your feedback. We are interested in learning more about the difficulties that you are experiencing. Please email your comments to [email protected] or call our 24/7 support line at 855-434-3564.
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: Selbstständig
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
50/50 Review
I was most unhappy with customer service with Motive. They aren't as able to help as you would think. Also, I tried to cancel with a representative and was still charged two more times.
Vorteile
I liked the ease of use of Motive. I was able to connect it myself and do everything online myself.
Nachteile
The ability to edit my time Motive was lackluster. Even the administrator does not have the full ability to get in there and make edits. Also, Motive's phone app has a few kinks to work out.
Antwort von Motive
We're sorry to hear that you didn't have a great experience using Motive! Please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, so we can address your concerns and improve your experience. We will be more than happy to assist you.
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Davis Heavy Haul LLC
Vorteile
Everything is very simple and easy to us.
Nachteile
Everything is perfect! We started out with KeepTruckin and never looked back. This system is great until something goes wrong, we will continue to use this system.
Antwort von Motive
Wow, thank you for the great review! We're so glad to hear that you're happy with our service! If you have any questions or need assistance, our support team is always here for you via email at [email protected] or by phone at (855) 434-3564. Our 24/7 support line is ready to assist you. Thanks again!
- Branche: Elektrische/elektronische Fertigung
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Mojos easy function use
Happy with Motive when using it for over three years and haven’t found a need to go anywhere else
Vorteile
How easy it is to use the Motive device in the trucks
Nachteile
There wasn’t anything that we did not look like a Bob Motive we first got to devices it was easy hook up pretty self-explanatory and if we had any issues we would call and they will walk us to fixing issues and every time we did it was pretty simple to fix
Antwort von Motive
Wow, thank you for the great review! We're glad to hear that you're happy with our service. Please feel free to spread the word and If you have any questions or need assistance, our support team is always here for you via email at [email protected] or by phone at (855) 434-3564. Our 24/7 support line is ready to assist you.
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
JRB Transportation
Vorteile
It's easy to use and like the fact that looks exactly like a logbook
Nachteile
The one thing I don't like about it is that it doesn't record the accurate city sometimes and when you try to correct it you have to add a comment why
Antwort von Motive
Wow, thank you for the great review! We're so glad to hear that you're happy with our service! If you have any questions or need assistance, our support team is always here for you via email at [email protected] or by phone at (855) 434-3564. Our 24/7 support line is ready to assist you. Thanks again!
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: Selbstständig
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
You will regret signing up with Motive formerly keeptruckin
They will make you sign up for 36 months and you would want to cancel it the very first month, but you will not be able to do so. Do not listen to the sales agent, they are not going to mention the 3 years contract and all they want you to sign the contract. The drivers need lots of help when it comes to correcting times and schedules, but they will never help you.
Vorteile
I can promise you; you will not like it at all when it comes to their support.
Nachteile
Their customer service. They are not helpful at all.
Antwort von Motive
Hi Inayat Ullah,
Thank you for reaching out to Motive! We apologize in case of any inconvenience regarding your concern. Can you please reach out to us anytime between 6:15 am till 2:45 pm Pacific Standard Time Monday to Friday so that we can connect you with the relevant team over the phone? I am sure they will help you out.
You can give us a call at (855) 434-3564. We are open 24/7, we would love to help you out. Thank you.
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
ease of use
does a great job for our company
Vorteile
ease of use driver can utilize from his phone
Nachteile
waiting on case resolution for a problem on trip
Antwort von Motive
Wow, thank you for the great comment! We're so glad to hear that you're happy with our service! If you have any questions or need assistance, our support team is always here for you via email at [email protected] or by phone at (855) 434-3564. Our 24/7 support line is ready to assist you. Thanks again!
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Overall a good user friendly product
Vorteile
It is a good easy to use product and is trouble free with good customer service.
Nachteile
The dashcam could be up graded coz there’s a difference between travelling highways amd city operations and following too close is an issue. In the city we have to keep it tight to be safe.
Antwort von Motive
Wow, thank you for the great review! We're glad to hear that you're happy with our service. Please feel free to spread the word and If you have any questions or need assistance, our support team is always here for you via email at [email protected] or by phone at (855) 434-3564. Our 24/7 support line is ready to assist you.
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Motive
I started with keep trucking and when they switched to motive nothing changed for me. I give the app 5 stars and really enjoy using it.
Vorteile
The overall app is easy to use. The logs keep me compliant so I don't go into violation. Easy to understand. Inspections are easy to use. Any time I need help customer service has answered my questions.
Nachteile
I really have no cons for the app. I like it the way it is.
Antwort von Motive
Wow, thank you for the great review! We're glad to hear that you're happy with our service. Please feel free to spread the word and If you have any questions or need assistance, our support team is always here for you via email at [email protected] or by phone at (855) 434-3564. Our 24/7 support line is ready to assist you.
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Worse company for customer service. Employees DO NOT KNOW THE PRODUCT
The worse service and knowledge of the product. No one cares about solving customer issues.
Vorteile
The reporting and the electronic logs...
Nachteile
Ridiculously poor customer service. Working on replacing MOTIVE
Antwort von Motive
Hi ! Thank you for contacting Motive Support. We apologize for the inconvenience. Can you please elaborate more on this? we would like to understand and consider your feedback. Furthermore, if you are facing any issues with our service, you can also contact us at (855) 434-3564. We are open 24/7, we would love to help you out. Thank you.
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: Selbstständig
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Best device on the market
Vorteile
Easy to use, easy to install, and very cost efficient
Nachteile
Wish the price would be a little less, but it’s doing a lot for what it’s worth
Antwort von Motive
Wow, thank you for the great comment! We're so glad to hear that you're happy with our service! If you have any questions or need assistance, our support team is always here for you via email at [email protected] or by phone at (855) 434-3564. Our 24/7 support line is ready to assist you. Thanks again!
- Branche: Automotive
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Greg
Good
Vorteile
I like the notifications ,because I am moving a lot and they let me know when they are over driving
Nachteile
In the beginning it was difficult, but customer service was very helpful
Antwort von Motive
Wow, thank you for the great review! We're glad to hear that you're happy with our service. Please feel free to spread the word and If you have any questions or need assistance, our support team is always here for you via email at [email protected] or by phone at (855) 434-3564. Our 24/7 support line is ready to assist you.
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
mb
na
Vorteile
Integration for 3rd party software & apps
Nachteile
IFTA upgrade, Fuel..Integration...........
- Branche: Logistik & Lieferkette
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
-
Quelle der Bewertung
Motive review
Vorteile
Easy to use great customer support. Always working right support always ready to assist updating technology often
Nachteile
None I haven't had any issues with motives so far .
Antwort von Motive
Wow, thank you for the great comment! We're so glad to hear that you're happy with our service! If you have any questions or need assistance, our support team is always here for you via email at [email protected] or by phone at (855) 434-3564. Our 24/7 support line is ready to assist you. Thanks again!
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Everything we need
Vorteile
We love how easy it is to navigate through the website; check on drivers, load board, access reports, etc. I also like the feature that it notifies us instantly if a driver needs attention (violation, driving issues...)
Nachteile
I haven't found anything that I don't like yet.
Antwort von Motive
Wow, thank you so much for your kind words! 🎉 We're thrilled that you're enjoying our service. If you have any friends who might also benefit from what we offer, please feel free to share the love! And if you need anything else, don't hesitate to reach out to us at [email protected] or give us a call at (855) 434-3564. Our 24/7 Support Line is always here to help.
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Evron
Vorteile
Easy to use and easy to install and understand
Nachteile
There is not much not to like about it.
Antwort von Motive
Wow, thank you for the great comment! We're so glad to hear that you're happy with our service! If you have any questions or need assistance, our support team is always here for you via email at [email protected] or by phone at (855) 434-3564. Our 24/7 support line is ready to assist you. Thanks again!
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Great product
Great, they respond quickly
Vorteile
I like you can see codes about your trucks if something you need to repair
Nachteile
Not having the option when truck is in the shop
In Betracht gezogene Alternativen
SamsaraGründe für den Wechsel zu Motive
Better priceAntwort von Motive
Wow! Thank you for the wonderful review. We are happy to know that you our enjoying our services and support. In case in future you need to reach out to us for any concern, please feel free to give us a call at (855) 434-3564. We are open 24/7, we would love to help you out. Thank you.
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Motive
I really wish that the customer service was better and that instead of sending sales to solicit us for more equipment, they would make sure the equipment that they have already given is in decent working order. Sending back equipment once it is damaged is also an issue as it is not the easiest process either.
Vorteile
We utilize the tracking all day, and the ease of getting reporting and logs.
Nachteile
Some of the features are clunky and not streamlined. The customer service is not the greatest, better than some but it takes a long time to receive new equipment if in the event we need it and the support is not great.
Antwort von Motive
Hi Nicole,
We apologize if you didn't have a great experience using Motive! Can you please share what issue you are facing with the product specifically and share your contact details so we can address your concerns?
Alternatively, you can contact us by email at [email protected] or by phone at (855) 434-3564. We are open 24/7, we would love to help you out. Thank you.
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
-
Quelle der Bewertung
Motive
Great experience! Works great!
Vorteile
Mileage and GPS for compliance. Crucial for IFTA quarterly filings
Nachteile
No product complaints. Works as expected.
Antwort von Motive
Wow, thank you for the great comment! We're so glad to hear that you're happy with our service! If you have any questions or need assistance, our support team is always here for you via email at [email protected] or by phone at (855) 434-3564. Our 24/7 support line is ready to assist you. Thanks again!
- Branche: Baumaterial
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Goemerment mandate
works well and great support.
Vorteile
vehicle tracking and maintenance tracking.
Nachteile
constant emails of driver tracking a little over done.
Antwort von Motive
Wow, thank you for the great comment! We're so glad to hear that you're happy with our service! If you have any questions or need assistance, our support team is always here for you via email at [email protected] or by phone at (855) 434-3564. Our 24/7 support line is ready to assist you. Thanks again!
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
great piece of software
very satisfied
Vorteile
ease of use, Having the ability to track units, having opportunities to view fault codes
Nachteile
geofencing icons too large on map when multiple locations are close to each other on map
Antwort von Motive
Yay! 🎉 Thank you for the fantastic review. We're so glad to hear that you had a great experience with our service. Your satisfaction is our top priority, and we're thrilled that we could exceed your expectations. If you know anyone who could use our help, please give them a shoutout! Thanks again. 🤗
We appreciate your honest feedback on customer service and we have noted down your feedback. If you have any further questions please give us a call at (855) 434-3564. We are open 24/7, we would love to help you out. Thank you.
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
-
Quelle der Bewertung
dt cargo
Great experience very professional
Vorteile
Knowledge of product 24/7 support and hospitality
Nachteile
There is nothing that i like least about the ELD
Antwort von Motive
Wow, thank you for the great review! We're so glad to hear that you're happy with our service! If you have any questions or need assistance, our support team is always here for you via email at [email protected] or by phone at (855) 434-3564. Our 24/7 support line is ready to assist you. Thanks again!
- Branche: Großhandel
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Solid company. Great customer service.
Customer service is VERY helpful! I appreciate them!
Vorteile
Convenience of use. I really like the maintenance piece of Motive also.
Nachteile
Things are hard to find on the website.
Antwort von Motive
Wow, thank you so much for your kind words! 🎉 We're thrilled that you're enjoying our service. If you have any friends who might also benefit from what we offer, please feel free to share the love! And if you need anything else, don't hesitate to reach out to us at [email protected] or give us a call at (855) 434-3564. Our 24/7 Support Line is always here to help.
- Branche: Biotechnologie
- Unternehmensgröße: Selbstständig
- Wöchentlich für Kostenlose Testversion genutzt
-
Quelle der Bewertung
Review on Motive
Vorteile
It provides enovative ways for solving problems encounted in the field of work
Nachteile
The GPS system is very poor when it comes to countries in africa
Antwort von Motive
Wow, thank you for the great comment! We're so glad to hear that you're happy with our service! If you have any questions or need assistance, our support team is always here for you via email at [email protected] or by phone at (855) 434-3564. Our 24/7 support line is ready to assist you. Thanks again!
- Branche: Automotive
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Is GoMotive User Friendly?
It has not been a very good one. Customer service is not a priority. Solving an issue is not a priority. Response to a customer issue is not a priority.
Vorteile
GPS feature so that we can track our drivers
Nachteile
The lack of customer service. Their only goal is to sell you something. Once they do, they ghost you if you have questions. There is no one to help guide you through using the system. Your only option is to look at the videos. Who has time for that?
Antwort von Motive
Hi Carolyn,
Thank you for reaching out and for your honest feedback. We apologize sincerely for the unsatisfactory experience. Can you please tell me which part of the product you need assistance with and your contact details please?
So that we can reach out to you and we will help you out and give you a tutorial over the call. If you have any further questions please give us a call at (855) 434-3564. We are open 24/7, we would love to help you out. Thank you.
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Awesome
Very good
Vorteile
Customer service, it’s is the best in super friendly, and knowledgeable !
Nachteile
As of right now there is nothing that I do t like….
Antwort von Motive
Wow, thank you so much for your kind words! 🎉 We're thrilled that you're enjoying our service. If you have any friends who might also benefit from what we offer, please feel free to share the love! And if you need anything else, don't hesitate to reach out to us at [email protected] or give us a call at (855) 434-3564. Our 24/7 Support Line is always here to help.
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
Rating the Motive app.
Vorteile
The app is very easy to use. Customer service is great!
Nachteile
No issues with Motive . Better electronic logos than paper.
Antwort von Motive
Wow, thank you for the great review! We're glad to hear that you're happy with our service. Please feel free to spread the word and If you have any questions or need assistance, our support team is always here for you via email at [email protected] or by phone at (855) 434-3564. Our 24/7 support line is ready to assist you.
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Secartary
I the customer service with this company is great
Vorteile
It's easy to use. and i like the customer service that provide
Nachteile
There is nothing least that i like about the product
Antwort von Motive
Wow, thank you for the fantastic review! We're so happy to hear that you're enjoying our service. If you have any questions, our support team is here for you via email at [email protected] or by phone at (855) 434-3564, 24/7. Thanks again! 🎉
- Branche: Bau
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Overview of product
Vorteile
It's fairly easy to set up, however it seems at times things get messed up that I did not change.
Nachteile
too hard to navigate without support. I don't use it every single day, so probably practice would help.
Antwort von Motive
Wow, thank you so much for your kind words! 🎉 We're thrilled that you're enjoying our service. If you have any friends who might also benefit from what we offer, please feel free to share the love! And if you need anything else, don't hesitate to reach out to us at [email protected] or give us a call at (855) 434-3564. Our 24/7 Support Line is always here to help. Thanks again! 🤗
- Branche: Bau
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Disconnects
Vorteile
Seeing where the driver is at most any time
Nachteile
The app disconnects in the same area most every time we pass through there.
Antwort von Motive
Wow, thank you for the great review! We're glad to hear that you're happy with our service. Please feel free to spread the word and If you have any questions or need assistance, our support team is always here for you via email at [email protected] or by phone at (855) 434-3564. Our 24/7 support line is ready to assist you.
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Eld
Vorteile
User friendly and it’s cost is decent…….
Nachteile
Trying to log in on phone when the app doesn’t recognize you
Antwort von Motive
Wow, thank you for the great review! We're glad to hear that you're happy with our service. Please feel free to spread the word and If you have any questions or need assistance, our support team is always here for you via email at [email protected] or by phone at (855) 434-3564. Our 24/7 support line is ready to assist you.
- Branche: Landwirtschaft
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
unhappy with customer service
poor
Vorteile
gps tracking for the trucks, seeing in real time where they are
Nachteile
doesn't work properly, truck will not shut off unless the gateway is unplugged, sent required pics in and got no reply
Antwort von Motive
We're sorry to hear that you didn't have a great experience using Motive! Please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, so we can address your concerns and improve your experience. We will be more than happy to assist you.
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Safety Manager
Overall happy and we will continue to use this profuct
Vorteile
Easy to use, works for our business. Older drivers are able to understand the simple app
Nachteile
Sometimes we have issues with driver's being kicked off of personal conveyance and their driving is recorded as actual driving time.
Antwort von Motive
Wow, thank you for the great review! We're so glad to hear that you're happy with our service. Please feel free to spread the word to your friends and family. If you have any questions or need assistance, our support team is always here for you via email at [email protected] or by phone at (855) 434-3564. Our 24/7 support line is ready to assist you. Thanks again!
- Branche: Baumaterial
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Customer service is the point for recommendation
Excellent
Vorteile
When ever there is a question, Motive answers promptly and simply. This is by far their biggest selling point
Nachteile
It is kind of complicated but that comes from a non techy person
Antwort von Motive
Wow, thank you for the great review! We're glad to hear that you're happy with our service. Please feel free to spread the word and If you have any questions or need assistance, our support team is always here for you via email at [email protected] or by phone at (855) 434-3564. Our 24/7 support line is ready to assist you.
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Motive review
Good
Vorteile
I love the customer service they are always there to assist
Nachteile
Initially it was hard to figure out but that was mostly my fault.
In Betracht gezogene Alternativen
Verizon ConnectAntwort von Motive
Yay! 🎉 Thank you for the great review. We're so glad to hear that you had a great experience with our service. Your satisfaction is our top priority, and we're thrilled that we could exceed your expectations. If you know anyone who could use our help, please give them a shoutout! Thanks again. 🤗
- Branche: Logistik & Lieferkette
- Unternehmensgröße: Selbstständig
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Very satisfied
Very easy to use
Vorteile
It tells u about your driving hours and violation
Nachteile
Intregation with other apps..More dash camera options
Antwort von Motive
Wow, thank you for the great review! We're glad to hear that you're happy with our service. Please feel free to spread the word and If you have any questions or need assistance, our support team is always here for you via email at [email protected] or by phone at (855) 434-3564. Our 24/7 support line is ready to assist you.
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Good Product
Vorteile
Easy logs, very friendly and good customer service
Nachteile
Everything has worked very well, the system is very friendly, it wouldn't change anything
Antwort von Motive
Wow, thank you for the great review! We're glad to hear that you're happy with our service. Please feel free to spread the word and If you have any questions or need assistance, our support team is always here for you via email at [email protected] or by phone at (855) 434-3564. Our 24/7 support line is ready to assist you.
- Branche: Logistik & Lieferkette
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Excellent customer service
Vorteile
I’m always please and very satisfied with the help and assistance I always receive when I call Motive- their staff is always friendly and extremely knowledgeable!!
Nachteile
Pricing - based upon my time and number of untie that I have signed up with motive, there should be more of flexibility in the pricing-
Antwort von Motive
Wow, thank you so much for your kind words! 🎉 We're thrilled that you're enjoying our service. If you have any friends who might also benefit from what we offer, please feel free to share the love! And if you need anything else, don't hesitate to reach out to us at [email protected] or give us a call at (855) 434-3564. Our 24/7 Support Line is always here to help. Thanks again! 🤗
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Vans Transport
Using Motive is easy, and the explanations of how to do certain functions that I receive from the help line has been fantastic.
Vorteile
The product is easy to use on a daily basis.
Nachteile
I have not used any other ELD's to compare it with. Most of the personel on the helpline communicate in English much better than when I started with Keeptruckin. Nothing bad to say.
Antwort von Motive
Thank you for the wonderful review! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.