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Alle Bewertungen zu Motive Filter anwenden
- Branche: Logistik & Lieferkette
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Motive best app
I'm very satisfied with motive, very smooth app, 10/10
Vorteile
Very accurate app to keep track of your driver
Nachteile
Syncing the driver with the truck, a lot of information to put in
Antwort von Motive
Thank you for the wonderful review, Miguel!
It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Good and bad
I have been their customer for almost 2 years. They call me many times and Thats how I got their ELD and Dashcam. Unfortunately trucking business is went to a bad situation and I had to close down my business. Even if I was a good customer and I explained what is going on they didn’t even refund anything. I pay yearly and now they are saying I am in contract with 3 years and I have to pay next year also again because they can’t help anything with. I am advising everyone before you sign up with this company. They are not user friendly as you think. They give lots of wonderful words to make you sign with them but once you signed up they act differently. Beware about this matter please
Vorteile
Service and functionality is good. It never got stuck in between.
Nachteile
About price and contract. Little bit pricey and once we signed with them they are not flexible or user friendly as we think.
In Betracht gezogene Alternativen
SamsaraGründe für den Wechsel zu Motive
Because they were giving attractive offers and seems user friendlyAntwort von Motive
"Hi There, we are sorry to hear that you did not have a great experience. Can you please send us a note at [email protected] or on our 24/7 Support Helpline (855) 434-3564 so that we may connect and provide you with a timely resolution. Thank you.
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Don’t do it
At times the ELD is faulty records drive time when parked and when you call for assistance to help fix the problem, they say there’s nothing they could do about it.
Vorteile
I can’t think of anything
I can’t think of anything
Nachteile
Monthly expense, long-term contract faulty ELD
Antwort von Motive
We're sorry to hear that you didn't have a great experience using Motive! Please provide us with your contact details so we can reach out to you to address your concerns and improve your experience. Moreover, for further queries please feel free to email us at [email protected] or call us directly at our 24/7 Support Line (855) 434-3564.
- Branche: Essen & Trinken
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Owner Operator using the app.
Like I said it's very easy to use and the logbook never glitches and the camera always has quality and easy to get a video when you need one
Vorteile
The app and the devices never give me any problems as long as been using it. I prepaid for two years and now I don't have to worry about any monthly payments.
Nachteile
My old app use to let me change the status from driving or to pc. Motive makes u stop for like 2 seconds before you change toys status.
Antwort von Motive
Wow, thank you for the great review! We're so glad to hear that you're happy with our service! If you have any questions or need assistance, our support team is always here for you via email at [email protected] or by phone at (855) 434-3564. Our 24/7 support line is ready to assist you. Thanks again!
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
You never stop paying…….
Great tech. Poor customer service.I will not use them again.
Vorteile
Great technology. Solid reporting. Rear and front facing cameras.
Nachteile
On July, 20, 2023, my truck my destroyed in a fire. I had a Motive system in that truck. A short time later, I contacted Motive and requested to cancel my service. Today some three months after my truck was destroyed,I get a call from an employee at Motive who told me that the only way that I could cancel my service, was to close my business and send them a letter from the FMCSA. I explained that I was not closing my business , I just wanted to cancel my service. I became frustrated and he got his lacey panties in a wad because I told hi that I thought it was bullshit to pay for a service that you don’t receive. The bottom line is that I have to pay this bunch $300+ a quarter until March of 2025. That is just nuts.
In Betracht gezogene Alternativen
Verizon ConnectGründe für den Wechsel zu Motive
Better techAntwort von Motive
We're sorry to hear that you didn't have a great experience using Motive! Please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, so we can address your concerns and improve your experience. We will be more than happy to assist you.
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Only because I have too
There are things that could make it easier like the inspection where you have to check off each individual thing that’s nonsense
Vorteile
It settles my requirement for the DOT. Otherwise I don’t think I have it.
Nachteile
As an administrator sometimes when I would check to see where a driver was, the system was incorrect that may have been fixed, but I don’t trust it still
Antwort von Motive
We're sorry to hear that you didn't have a great experience using Motive! Please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, so we can address your concerns and improve your experience. We will be more than happy to assist you.
- Branche: Paket- & Frachtlieferung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Great Insight
Vorteile
It gives you notifications for real time updates with our drivers
Nachteile
Sometimes you get spam emails, but nothing crazy.
Antwort von Motive
Thank you for your review! We're glad to hear that you appreciate the real-time notifications for driver updates. We apologize for the inconvenience caused by occasional emails and are working on improving this. If you have any questions or need assistance, please reach out to us at [email protected] or call our 24/7 Support Line at (855) 434-3564. We're here to help!
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Highly recommended
Makes the day to day so much easier in managing a fleet of trucks and keeping things rolling
Vorteile
Easy to use, driver friendly, you can notify different departments about different areas needed to keep things rolling smoothly
Nachteile
No complaints everything works in real time
Antwort von Motive
Thank you for the wonderful review, Siegfried! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Customer service is no good
Customer service reps are hard to understand due to them not speaking clear English.
Vorteile
I liked the app and how easy it was to access everything.
Nachteile
I disliked the gas card. You have to pay it back every other day instead at the end of the week.
Antwort von Motive
Thank you for the fantastic review. We're so glad to hear that you had a great experience with our service. Your satisfaction is our top priority, and we're thrilled that we could exceed your expectations. If you know anyone who could use our help, please give them a shoutout! Thanks again. 🤗
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Never trust there sales person
Vorteile
Sales person lied what he promised,
Not trustworthy
Nachteile
Promised insurance discount, never got it, even 6 months no one responded
Antwort von Motive
We're sorry to hear that you didn't have a great experience using Motive! Please feel free to reach out at [email protected] or call our 24/7 Support Line at (855) 434-3564, so we can address your concerns and improve your experience. We will be more than happy to assist you.
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Think Twice before getting Motive
Difficult using the system and getting help
Vorteile
Motive us hard to use and it not user friendly
Nachteile
The customer service was not the best nor was the log book
Antwort von Motive
Thank you for the wonderful review, Tatiana! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.
- Branche: Paket- & Frachtlieferung
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Unfortunate Experience
Overall the Motive functionality works but based on the pricing and the wasted hours it took for me to rectify the issue of being overcharged it is unlikely I will use Motive moving forward. Additionally, the pricing is not competitive with other similar companies.
Vorteile
The real time tracking is critical in my industry. The log reporting makes it easy to file quarterly reporting. The people on the service side have always been helpful.
Nachteile
The sales team attempted to defraud me and not keep their promises. It took over six calls and countless wasted hours to get Motive to honor what was promised to me in writing. Due to this lack of professionalism it is extremely unlikely that I will use Motive after my contract ends.
Antwort von Motive
Thank you for the wonderful review! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 51–200 Mitarbeiter
- Monatlich für 6-12 Monate genutzt
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Quelle der Bewertung
Safety Director
Decent. Gave me what we needed for right then but not long term.
Vorteile
An electronic option for paper logs to help drivers feel in everything that they are supposed to.
Nachteile
Customer Service and the fact that they are still working on a lot of features.
Antwort von Motive
Hey Stephanie!
We're sorry to hear that you didn't have a great experience using Motive! Please provide us with your contact details so we can reach out to you to address your concerns and improve your experience.
Moreover, for further queries please feel free to email us at [email protected] or call us directly at our 24/7 Support Line (855) 434-3564.
Thank you!
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Best in it's class!
Excellent! By far the best system I've used for tracking and managing a fleet.
Vorteile
Motive makes tracking our fleet simple! Great system!
Nachteile
I like everything about the motive dashboard.
Antwort von Motive
Hi Romaro!
Thank you for the wonderful review! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Motive User
Very good experience. Any time I've had to call customer service they have resolved the issue immediately
Vorteile
The ability to keep track of everything in one app. Great customer service
Nachteile
Occasional disconnects. Real time tracking lags a bit
Antwort von Motive
Thank you for the wonderful review, Penny! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Motive ELD Service
The issue that I had with Motive is that when I fire a owner operator, they still wanted me to pay for service in that unit when I can no longer use it.
Vorteile
They were cheap compared to the competitors and that they give you feedback on how the driver is driving.
Nachteile
The service would have glitches in it every now and then. The tracking was off several times as well.
Antwort von Motive
We're sorry to hear that you didn't have a great experience using Motive! Please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, so we can address your concerns and improve your experience. We will be more than happy to assist you.
- Branche: Einzelhandel
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Very good
Vorteile
Keeps me compliant, and also use me logs to help keep track of my time spent at each location I'm at.
Nachteile
Getting used to operating and using the app
Antwort von Motive
Thank you for the wonderful review! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Very good except?
Satisfactory!
Vorteile
Easy to use and learn, and easy to install.
Nachteile
The pad that I connect to and use the logbook, disconnects and will not always reconnect. That makes it a pain in my backside since I use Agricultural Exemption almost daily during harvest, and into the fall.
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Clear visuals
Vorteile
I like the clear imagery of the videos .
Nachteile
Small window of how long I have to request videos. i think 2wks would be better
Antwort von Motive
Hey!
Thank you for the wonderful review! It's great to hear that you appreciate our service.
Please help spread the word and for any further queries.
Please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.
- Branche: Buchhaltung
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Motivation journalière
Vorteile
Cool permet de donner le moral et de la motivation au jour le au jour
Nachteile
Ces conseils et motivations parfois sont exterieur à notre realité
Antwort von Motive
Thank you for the wonderful review! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Happy Truckee
Vorteile
Motive offers a very comprehensive suite of tools and features. It is a very high quality product offered by a high quality company.
Nachteile
The price is kind of steep, but in the end worth it.
Antwort von Motive
Thank you for the wonderful review, Terry! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Trucking specialist
Good live GPS,fleet management and is easy to use.we get bundle of features in one software.must for trucking companies.
Vorteile
Easy to use.value for money as well.great product
Nachteile
we have been using motive since 2020 and till date we are satisfied with all its features.
Antwort von Motive
Thank you for the wonderful review! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.
- Branche: Logistik & Lieferkette
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Motive is wonderful
Motive is a perfect tool for a trucker’s daily routine.
Vorteile
I enjoy using motive and all the features they provide. It makes my life easier by keeping me in complete compliance.
Nachteile
I don’t see any cons with this application. It does everything I need.
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Think what to do next...
Already think to look for another provider
Vorteile
Pros: many different functions, reports, on-time monitoring
Nachteile
Cons: malfunctions and issues happened too often. Even if Motive representatives try to be nice and react at our issues, our drivers daily report issues of connection and good ELD working. (can not understand why it happened so often).The robot of Motive to start a chat - is not enough smart working, does not offer on first step wanted options (consume a lot of my time until I get the needed solution) and after - annoyingly asks me about a reviewNot in all cases I can download a report directly from the site - they send link on e-mail
Antwort von Motive
We're sorry to hear that you didn't have a great experience using Motive! Please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, so we can address your concerns and improve your experience. We will be more than happy to assist you.
- Branche: Baumaterial
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Motive Review
I have been happy with Motive, I feel like I am still learning Motive and the trucking industry rules/regulations.
Vorteile
Easy way to retrieve data in the reports area.
Nachteile
Updating a driver's log can be a bit cumbersome. Our driver's do not always sing out when they get back (they think they need to wait until midnight (end of work day). Then they may not drive for a few days so Motive informs me of the Manner Errors. Driver's get frustrated that they need to go sign logs, when they have not driven.
Antwort von Motive
Thank you for the wonderful review! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.
- Branche: Essen & Trinken
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Motive
we have had problems trying to keep the system up and running and have simply given up on using the web cams. Service has been less than expected
Vorteile
We were forced to use the ELDs. We did not choose to use them. The drivers found it difficult to adapt to it and have become used to it.
Nachteile
The lay out is constaintly changing and for the most part, trying to get assistance is next to impossible. The equipment is unreliable and to expensive.
Antwort von Motive
We're sorry to hear that you didn't have a great experience using Motive! Please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, so we can address your concerns and improve your experience. We will be more than happy to assist you.
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Great for Any Driver
We have a very good experience so far. It has been a lifesaver for the logbook record-keeping.
Vorteile
The features I like most are the real-time tracking, trip history and logbook integration. It makes trucking and managing driver much easier with less hassle.
Nachteile
The site is easy enough to navigate with some coaching. A more intuitive format and labeling would be helpful. it seems to take a lot of clicks to access some of the information that should be more readily available, such as histories or reports.
Antwort von Motive
Wow, thank you for the great review! We're so glad to hear that you're happy with our service! If you have any questions or need assistance, our support team is always here for you via email at [email protected] or by phone at (855) 434-3564. Our 24/7 support line is ready to assist you. Thanks again!
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Happy Customer
Very Satisfying
Vorteile
Friendly site to use. The customer service is excellent.
Nachteile
Some settings are hard to maneuver. This makes difficult to understand the features
Antwort von Motive
Thank you for the good review! We're glad to hear that you're happy with our service! If you have any questions or need any assistance, our support team is always here for you via email at [email protected] or by phone at (855) 434-3564. Our 24/7 support line is ready to assist you.
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
My review
Vorteile
Easy to use, just plug it, set up and your all set.Customer service is phenomenal. If there is a problem, they get it sorted out immediately without any hassles.
Nachteile
The cord from the plug in to the ELD unit is way too big. It's like having an extension running across my dash.
Antwort von Motive
Wow, thank you for the great comment! We're so glad to hear that you're happy with our service! If you have any questions or need assistance, our support team is always here for you via email at [email protected] or by phone at (855) 434-3564. Our 24/7 support line is ready to assist you. Thanks again!
- Branche: Bau
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Truck Logs and Safety Cameras Confident
Vorteile
Confidence that they would work when needed most
Nachteile
The rollout took longer than I hoped, but easy once installed in each unit
Antwort von Motive
Thank you for the fantastic review. We're so glad to hear that you had a great experience with our service. Your satisfaction is our top priority, and we're thrilled that we could exceed your expectations. If you know anyone who could use our help, please give them a shoutout! Thanks again. 🤗
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Love the product but not okay with pricing and customer service
It’s alright, just that the pricing was confusing and now I’m trapped with this plan I can’t get out of for another year without even using it.
Vorteile
I like the logbook and all the features that come with it
Nachteile
Freezes sometimes while driving and marks violation when it isn’t.
Antwort von Motive
Wow, thank you for the great review! We're so glad to hear that you're happy with our service! If you have any questions or need assistance, our support team is always here for you via email at [email protected] or by phone at (855) 434-3564. Our 24/7 support line is ready to assist you. Thanks again!
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: Selbstständig
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Best equipment to invest in for owner operator
Vorteile
Easy to use HOS clock and they keep you informed
Nachteile
As a new business owner it has been very helpful
Antwort von Motive
Thank you for the fantastic review. We're so glad to hear that you had a great experience with our service. Your satisfaction is our top priority, and we're thrilled that we could exceed your expectations. If you know anyone who could use our help, please give them a shoutout! Thanks again. 🤗
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Mapping and history
Vorteile
Having the cameras integrated works well for history as well as incident management
Nachteile
On the mobile app the history does not link with the mapping. Frustrating to use on the mobile device
Antwort von Motive
Wow, thank you for the great comment! We're so glad to hear that you're happy with our service! If you have any questions or need assistance, our support team is always here for you via email at [email protected] or by phone at (855) 434-3564. Our 24/7 support line is ready to assist you. Thanks again!
- Branche: Logistik & Lieferkette
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Motive for Truckload tracking
Vorteile
They provide various useful tools for load tracking in a really precise and quickly way.
Nachteile
When using tracking links, you can't copy the information showed in screen
Antwort von Motive
Thank you for the good review! We're so glad to hear that you're happy with our service! If you have any questions or need assistance, our support team is always here for you via email at [email protected] or by phone at (855) 434-3564. Our 24/7 support line is ready to assist you.
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Just crooks
I basically was with motive for 3 years and after my contract was over they automatically charged me again without my consent and when I actually called to resolve the matter they refused to refund my money telling me that I can only cancel after another year is done. I’ve tried to resolve this matter and even told them I didn’t need to use their product since I had signed up with another company for ELD services and they had even disconnected my account after I had disputed the charges
Vorteile
Easy to use and not too complicated to use
Nachteile
They will want to keep you in contract even without your consent
Antwort von Motive
We're sorry to hear that you didn't have a great experience using Motive! Please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, so we can address your concerns and improve your experience. We will be more than happy to assist you.
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Overpriced for what you get
Vorteile
Very easy to use. Setup is easy, but so is everyone else's.
Nachteile
When driving all you can see is available hours to drive.
Antwort von Motive
Thank you for the wonderful review! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: Selbstständig
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Good to Have
At first it was rough but speaking to the service staff members they were very helpful and I'm glad they're are there, especially when it's very late in the morning or in the evenings
Vorteile
Very helpful and patient service staff members.
Nachteile
The cons are when you're not using it, you still have to pay for it.
Antwort von Motive
Wow, thank you for the great comment! We're so glad to hear that you're happy with our service! If you have any questions or need assistance, our support team is always here for you via email at [email protected] or by phone at (855) 434-3564. Our 24/7 support line is ready to assist you. Thanks again!
- Branche: Maschinerie
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
BUENA RECOMENDABLE
Vorteile
ES FACIL DE USAR , COMODO
Nachteile
ME GUSTARIA QUE LA CAMARA ESTE A TIEMPO REAL
Antwort von Motive
Hi Miguel, thank you for the positive rating and we will consider your feedback in upcoming product updates. We are glad you are satisfied and would appreciate it if you could spread the word. Keep on trucking!
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Great and easy use
So far all is great. I appreciate Motive checking out every couple months on how we liking the product it helps all.
Vorteile
That everything is in one plat form. Easier to you the website.
Nachteile
Wish the 3min idle can be changed. When the logbook starts in idle. Also wish if the truck and trailer are connected, they appear together on the map.
Antwort von Motive
Wow, thank you for the great review! We're so glad to hear that you're happy with our service! If you have any questions or need assistance, our support team is always here for you via email at [email protected] or by phone at (855) 434-3564. Our 24/7 support line is ready to assist you. Thanks again!
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Quick service
Vorteile
Quick customer service solution on an issue while on the road.
Nachteile
Cost is a bit high, considering it’s a mandated tool should be subsidized by the goverment. I’d be on paper .
Antwort von Motive
Thank you for the wonderful review, Miguel! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
The Good, the Bad and the Evil of Motive
Early on they were great, had contacts in the business, would promote them on my Hotshot-USA Resource Network as an affiliate, I found them new business and told my members about them. Earned commissions that they told me were on the way. Got one but never got the rest. When I asked about them they could not tell me anything. As a ELD gateway, they are the premium service and the standard for the trucking business. They have a lot of great features, and fairly easy to use. They may just be too big and global , and need to organize a little better. I like them but I am always looking for another partner to work with, to promote and to eventually use for my trucks. I think they are overpriced and have lost the connection with some of their market.
Vorteile
When you are out on the road and need customer support, they are always a phone card away and very knowledgeable help. Have all the features and more that a Trucking Business needs, and should implement into their business. Keeps records, reports, and other features so that Governmental agencies, DOT, FMCSA, Insurance entities can share your records.
Nachteile
They lock you into service, too expensive, when you need reports or features such as fuel logs, they charge you more and lock you further into the program. When you do pay for an added feature, that you need immediately, such as Fuel Hub, they take their time to install, then they never show you how to have your drivers log in their fuel purchases. When you work with them to promote their product and company, the contacts you have just quit and leave, leaving you without warning and no way to talk to someone. You call and call, leave messages with other departments, personal and no one ever returns your phone calls. Slow to respond or even call back when you need them, however product support and technical support is top notch. They are an Indian based business and most of their support staff is hard to understand or communicate with at times.
Antwort von Motive
Wow, thank you for the great review! We're glad to hear that you're happy with our service. Please feel free to spread the word and If you have any questions or need assistance, our support team is always here for you via email at [email protected] or by phone at (855) 434-3564. Our 24/7 support line is ready to assist you.
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Motive Review after 1 Vehicle use
Vorteile
Ease of access. Ability to connect as soon as the vehicle is started. Ability to see the location of the vehicle.
Nachteile
Since Motive is the first Fleet Management/tracking software I have used, I do not know how to compare it to others
Antwort von Motive
Wow, thank you for the great comment! We're so glad to hear that you're happy with our service! If you have any questions or need assistance, our support team is always here for you via email at [email protected] or by phone at (855) 434-3564. Our 24/7 support line is ready to assist you. Thanks again!
- Branche: Möbel
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Motive is well designed however frustrating to deal with customer service and billing issues
Implementing the system and very simple and very user friendly.I have had and still have issues regarding data use and still am not able to get answers for motive reps. Invoicing I have repeatably asked to be billed in a different manner other than credit card and it still have not been done .
Vorteile
Easy to use, user friendly simple to integrate with our system
Nachteile
Dealing with issues in regards to data and invoicing is very frustrating.
Antwort von Motive
We're sorry to hear that you didn't have a great experience using Motive! Please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, so we can address your concerns and improve your experience. We will be more than happy to assist you.
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Motive Is The Best
So far my overall experience has been good
Vorteile
Motive makes it easy to manage my fleet of trucks and real time updates.
Nachteile
Price could be a little lower but for the service provided, it’s understandable
Antwort von Motive
Wow, thank you for the great comment! We're so glad to hear that you're happy with our service! If you have any questions or need assistance, our support team is always here for you via email at [email protected] or by phone at (855) 434-3564. Our 24/7 support line is ready to assist you. Thanks again!
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Motive is awesome
Great overall experience.
Vorteile
What I like most about motive is how user friendly the platform is. Also, great customer service team.
Nachteile
The least thing I like about motive is nothing. Motive has been great for my company.
Antwort von Motive
Wow, thank you for the great comment! We're so glad to hear that you're happy with our service! If you have any questions or need assistance, our support team is always here for you via email at [email protected] or by phone at (855) 434-3564. Our 24/7 support line is ready to assist you. Thanks again!
- Branche: Automotive
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Horrible
Horrible
Vorteile
Nothing. Very misleading sales team. As soon as you signed up, no one is there to help you . You keep getting transferred from one department to another
Nachteile
Horrible customer service. Very misleading sales team . Disgraceful
Antwort von Motive
We're sorry to hear that you didn't have a great experience using Motive! Please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, so we can address your concerns and improve your experience. We will be more than happy to assist you.
- Branche: Computer- & Netzwerksicherheit
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
Avis - Motive
Vorteile
Facile à manager, et également simple à utiliser.
Nachteile
L'ajout d'une fonctionnalité pour ceux qui ne respectent pas la vitesse, manque.
Antwort von Motive
Thank you for the fantastic review. We're so glad to hear that you had a great experience with our service. Your satisfaction is our top priority, and we're thrilled that we could exceed your expectations. If you know anyone who could use our help, please give them a shoutout! Thanks again. 🤗
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Satisfied customer
Vorteile
Really easy to operate and use very easy to understand
Nachteile
The least thing about my experience, to be honest I can't think of anything
- Branche: Erneuerbare Energien & Umwelt
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Motive for ELD user.
Overall experience was a positive one. The support staff was excellent usually had the answers we needed without having to research or call back.
Vorteile
As a new user we had many question and the motive support team was always available and knowledgeable get us going with little delay.
Nachteile
At times it was hard to connect and would at times disconnect randomly
Antwort von Motive
Wow, thank you for the great review! We're so glad to hear that you're happy with our service! If you have any questions or need assistance, our support team is always here for you via email at [email protected] or by phone at (855) 434-3564. Our 24/7 support line is ready to assist you. Thanks again!
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Satisfied Customer
Vorteile
I like that the drivers get a weekly score, this helps with coaching and also reassures when the driver is driving safely.
Nachteile
Does not flag when a driver is using their cel phone, running a yellow to red light, not wearing a seatbelt. The only way this gets caught is if a driver does a hard stop and trips the cameras on.
Antwort von Motive
Wow, thank you for the great comment! We're so glad to hear that you're happy with our service! If you have any questions or need assistance, our support team is always here for you via email at [email protected] or by phone at (855) 434-3564. Our 24/7 support line is ready to assist you. Thanks again!