Über Motive

Über 55.000 Flotten aller Art – vom Außendienst bis zum Speditionsunternehmen – nutzen das Flottenmanagement von KeepTruckin für GPS-Tracking, Kostenkontrolle, Sicherheit und Compliance. Mit KeepTruckin kannst du: Fahrzeugführende, Fahrzeuge, Assets und Ausrüstungen von einem einzigen Dashboard aus verwalten Die Fahrerkommunikation und den Versand mit Zwei-Wege-Messaging und Workflows optimieren Die ELD- (Electronic Logging Devices), IFTA-(International Fuel Tax Agreement) und DVIR-Konformität (Driver Vehicle Inspection Report) vereinfachen Den Kraftstoffverbrauch, Wartungskosten und mehr mit umsetzbaren Leistungskennzahlen verbinden Deine Flotte mit anpassbaren Warnmeldungen bei gefährlichem Fahrverhalten und integrierten Dashcams schützen Deine Flotte mit vorgefertigten Integrationen und 4G-LTE-WLAN verbinden. KeepTruckin ist eine moderne Art, um eine mobile Belegschaft zu verwalten und ein effizienteres, sichereres, intelligenteres und zuverlässigeres Unternehmen zu führen.
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Motive Video
Motive Software - 1 - Vorschau
Motive Software - 2 - Vorschau
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Motive Software - 5 - Vorschau

Motive Preis

Motive bietet eine Gratisversion und eine kostenlose Testversion.

Startpreis:
Nicht vom Anbieter bereitgestellt
Kostenlose Version:
Ja
Kostenlose Testversion:
Ja

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Nutzerbewertungen zu Motive durchsuchen

1.669 von 1.669 Bewertungen
Sortieren nach:
Simon
Simon
  • Branche: Transport/Güterfrachtverkehr/Schienenverkehr
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
4

5
Bewertet am 23.6.2022

Already a very good solution on its way to become greater and greater

Vorteile

The product is relatively easy and quick to subscribe to, deploy, and use. We love how beautiful and uncluttered their apps are (mobile and desktop). The most needed features are covered with Motive's basic subscription and when coupled with a higher subscription and AI real-time dashcams, Motive leads the way as a premier partner for trucking companies.

Nachteile

We do not hesitate to use their 24/7 support (phone/chat) to better understand the product and to resolve issues. However, the best way to contact them is by phone as sometimes we tend to be less understood through the chat application and it happened several times we were left without a response for long periods of time. I recommend calling them directly for quick follow-ups and resolutions.

Antwort von Motive

Thank you for your feedback. We are glad to hear that you are satisfied with Motive (formerly KeepTruckin) services. For any further questions or concerns regarding anything, feel free to email us at [email protected] or call us directly at our 24/7 Support Line (855) 434-3564, and we will be more than happy to assist you.

Beantwortet am 24.6.2022
Jesse
  • Branche: Transport/Güterfrachtverkehr/Schienenverkehr
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 26.8.2024

Territory Manager

good way to get accurate locations on where my team is at, at all times and gives me location history to better serve our customers

Vorteile

gives the codes and reasons why truck is acting up

Nachteile

N/A - at the moment there's nothing i can say i dislike or like lease about it.

Antwort von Motive

Hey Jesse!

Thank you for the wonderful review! We're thrilled to hear that you appreciate our service.
Please help spread the word and for any further queries please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564.
We will be more than happy to assist you!

Beantwortet am 2.9.2024
Alex
  • Branche: Bau
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 11.12.2024

Don't 2nd Guess..Make the Switch

Everything so far, has been phenomenal. They helped us transition from our old platform, and integrate all of our units.

Vorteile

The reliability of service. We've had zero issues with tracking since we've started with Motive.

Nachteile

That they didn't reach out to me sooner to switch.

In Betracht gezogene Alternativen

Samsara

Warum Motive gewählt wurde

Coverage was horrible in our work areas, and customer service was horrendous.

Zuvor genutzte Software

Verizon Connect

Gründe für den Wechsel zu Motive

Price, coverage, & functionality for our business needs, is what led us to choose Motive.

Antwort von Motive

Thank you for the wonderful review! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.

Beantwortet am 12.12.2024
Joel
  • Branche: Transport/Güterfrachtverkehr/Schienenverkehr
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
2
Funktionalität
3
Bedienkomfort
4
Kundenbetreuung
3

3
Bewertet am 29.9.2024

Good alternative to the big bulky ELD screens

I like the motive ELD app is convenient. You don’t have to get a big bulky screen installed in your work truck and the app is very user-friendly. However, the financial tactics could be better. Inform the customer about the lump sum fee instead of telling them great price.

Vorteile

You can use your cell phone instead of the big clock screen that you had to get installed in your semi truck

Nachteile

The one thing I don’t like about motive is their financial tactics. They’ll tell you a great price, but they failed to inform you that you have to pay a lump sum fee.

Antwort von Motive

Hi Joel S,

Thanks for the constructive feedback. This information helps us determine what improvements we need to make. Your feedback is extremely important to us and it's incredibly rewarding to know that our efforts are making a positive impact. Please feel free to reach out at [email protected] or call our 24/7 Support Line at (855) 434-3564, so we can address your concerns and improve your experience. We will be more than happy to assist you.

Regards,
Bobby Young

Beantwortet am 1.10.2024
Devlin
  • Branche: Transport/Güterfrachtverkehr/Schienenverkehr
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 2.10.2024

Motive is easy

I have had motive for 4 yrs now and overall its been easy to navigate and edit .

Vorteile

Easy to edit time when you forget, many times i forget to log my trips but i find easy to edit and get my logs correct.

Nachteile

Sometimes it disconnects from the unit inside the truck.

Antwort von Motive

Thank you so much for your kind words, Devlin!
We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact.
Your feedback is extremely important to us as it helps us improve the customer experience.
If you have further feedback or need assistance in the future, please don't hesitate to contact us at [email protected] or call our Support Hotline at (855) 434-3564.
We look forward to serving you again soon!

Regards,
Russell Cook
Motive Support

Beantwortet am 8.10.2024
Robert
  • Branche: Bau
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 28.8.2024

Great system!

Very good system with good user interface. Easy to navigate, good safety and equipment reporting. Makes coaching easy and helps change driver behavior.

Vorteile

In cab coaching, real time feedback is the best method for influencing behavior.

Nachteile

Cornering events are inconsistent and hard to coach.

Antwort von Motive

Hey Robert!
Thank you for the wonderful review! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.

Beantwortet am 4.9.2024
Sue
  • Branche: Transport/Güterfrachtverkehr/Schienenverkehr
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 14.11.2024

Motive all around great

For us, its good, we have never discussed moving away from Motive except for maybe costs

Vorteile

Tracking of our fleet, viewing logs and issues

Nachteile

sometimes hard to navigate when you are looking for 1 certain thing

Antwort von Motive

Thank you for the wonderful review! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.

Beantwortet am 20.11.2024
Randy
  • Branche: Bau
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
4

5
Bewertet am 12.12.2024

Cowtown Dispatch

Its been really great and they are always improving and coming up with new features.

Vorteile

The on time notifications I get when trucks enter restricted toll ways and when we are in an accident Motive sends a quick notification with all the facts we need to proceed with our Safety Team.

Nachteile

When replaying drivers trips it gives 1 minute replays of a 3 minute request and it would be nice to get it available to rewind or fast forward the request.

Antwort von Motive

Thank you for the wonderful review! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.

Beantwortet am 12.12.2024
Scott
  • Branche: Transport/Güterfrachtverkehr/Schienenverkehr
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
2

4
Bewertet am 23.12.2024

Very good, but there is room for improvement.

Our account representative changed 3 times in almost 6 months. We had an accident with one of our trucks where the camera got destroyed in the wreck. Even after sending the camera in, we still couldn't get the footage.

Vorteile

Ease of tracking drivers and logs. We were able to easily obtain and schedule maintenance records for all vehicles.

Nachteile

Customer service and obtaining footage from accidents.

Antwort von Motive

Thank you for the wonderful review! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.

Beantwortet am 27.12.2024
Marlynn
Marlynn
  • Branche: Transport/Güterfrachtverkehr/Schienenverkehr
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionalität
1
Bedienkomfort
1
Kundenbetreuung
1

1
Bewertet am 8.7.2024

They charged us again after we canceled their services and refuse to refund us AGAIN!!

Last year we were going to start a company, so we were getting everything in place to get started. We ended up not doing the business, didn't even start. So we called to cancel Motive. They would not refund our money. Then last month, a year later, they charged our credit card again. They won't refund it again! Even though we canceled them last year and never even used their services.

Vorteile

I did not like anything about working with Motive. They were very hard to get a hold of. Their policies are terrible!

Nachteile

They stole our money and refuse to accept our cancellation.

Antwort von Motive

We're sorry to hear that you didn't have a great experience using Motive! Please feel free to reach out at [email protected] or call our 24/7 Support Line at (855) 434-3564, so we can address your concerns and improve your experience. We will be more than happy to assist you.

Beantwortet am 11.7.2024
Earl
  • Branche: Versorgungsunternehmen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 29.8.2024

Operation Supervisor

I recently attended the Motive Summit in Nashville, Tennessee, and it was a fantastic experience. Meeting the employees of Motive in person allowed us to share ideas, ask questions, and build stronger connections. Through Motive Chat, I've always been able to get my questions answered promptly and effectively. Motive has been instrumental in keeping our company out of lawsuits that weren't our fault, providing us with peace of mind. Additionally, my drivers have often mentioned how the safety insights from Motive have influenced their personal driving habits, making them safer and more conscientious on the road. The summit reaffirmed my belief in the value that Motive brings to our operations.

Vorteile

Partnering with FusionSite Services, we integrated Motive's truck camera system into our vehicles, and it has proven to be an invaluable asset. The system excels in monitoring our fleet, ensuring quality control, and facilitating truck maintenance. Perhaps most importantly, it has safeguarded our company and drivers by providing crucial evidence in accidents that could have otherwise been difficult to dispute. Additionally, Motive has played a pivotal role in coaching our drivers to improve their skills, leading to safer and more efficient driving habits. This investment has undoubtedly enhanced our fleet management and overall operational integrity.

Nachteile

One area where Motive could significantly improve is in the realm of maintenance management. While the platform does offer a way to create maintenance schedules, it falls short when it comes to creating and managing work orders. For instance, if a mechanic is performing preventive maintenance on a truck and notices an issue that needs attention, there is currently no straightforward way to document this issue for future action. The ability to generate a work order in such scenarios would be incredibly beneficial, allowing mechanics to note repairs or tasks that can be addressed later when time permits. Implementing a work order management feature would greatly enhance the efficiency and effectiveness of maintenance operations, ensuring that no issues are overlooked and that all necessary repairs are documented and tracked systematically.

Antwort von Motive

Thank you so much for your kind words, Earl!

We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact.

Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at [email protected] or call our Support Hotline at (855) 434-3564.

We look forward to serving you again soon!

Beantwortet am 8.9.2024
Abisai
  • Branche: Öl & Energie
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 28.8.2024

Technology at it's best

I've used about 3 other systems but I don't remember their names and by far this system has surpass them.

Vorteile

We get to know sooner which truck a driver chooses, and I also like the Follow Mode for those time sensitive assignments.

Nachteile

I don't like to make the map the full screen because I can't browse through tabs so before I used to minimize the menu on the left hand side to have a bit more of the map with the unit numbers but a few months back that feature was removed so now I cant minimize it.

Antwort von Motive

Thank you so much for your kind words, Abisai!
We're thrilled to hear about your great experience with Motive.
Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience.
If you have further feedback or need assistance in the future, please don't hesitate to contact us at [email protected] or call our Support Hotline at (855) 434-3564.
We look forward to serving you again soon!

Beantwortet am 4.9.2024
Scott
  • Branche: Transport/Güterfrachtverkehr/Schienenverkehr
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 29.8.2024

Big tool with minimal componenets

Customer support is excellent, web and app content great, especially the ability to manage the fleet from the phone app. In vehicle cameras are excellent and the ability to set adjust or remove parameters you want monitored

Vorteile

The ability to track and locate fleet vehicles and drivers while managing their driving habits

Nachteile

bluetooth connection can be a bit glitchy at times

Antwort von Motive

Thank you for the wonderful review, Mr. Scott!
It's great to hear that you appreciate our service.

Please help spread the word and for any further queries please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.

Beantwortet am 8.9.2024
Sonny
  • Branche: Rechtsberatung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionalität
1
Bedienkomfort
1
Kundenbetreuung
1

1
Bewertet am 5.8.2024

Do not use this company- They are useless

Horrible, horrible horrible use so many options. These guys will take your money and never call you back again and then give you random calls acting like they are following up on customer service.

Vorteile

The staff has no idea what they’re doing. They have no knowledge of their own system. Complete waste of money and time

Nachteile

Staff Knowledge of Devices
False assurances
Their own team doesn’t even know what devices they have
Took me six months to let them know or for them to figure out which device that they need to send me

Antwort von Motive

We're sorry to hear that you didn't have a great experience using Motive! Please provide us with your contact details so we can reach out to you to address your concerns and improve your experience. Moreover, for further queries please feel free to email us at [email protected] or call us directly at our 24/7 Support Line (855) 434-3564.

Beantwortet am 7.8.2024
Katrina
  • Branche: Transport/Güterfrachtverkehr/Schienenverkehr
  • Unternehmensgröße: Selbstständig
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 23.10.2024

Motive review

Overall I didn't have many issues , just sometimes when glitches occur and you have to restart.

Vorteile

Motive is pretty basic and easy to navigate

Nachteile

Sometimes glitches occur but mainly it works good.

Antwort von Motive

Thank you for the wonderful review! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.

Beantwortet am 28.10.2024
Robert
  • Branche: Logistik & Lieferkette
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 26.8.2024

Love Motive

Love it. Easy to learn and get used to.

Vorteile

On point live access. Easy to track where the driver's are.

Nachteile

A little slow buffering. Sometimes it takes a while to load.

Antwort von Motive

Hey Robert!

Thank you for the wonderful review! It's great to hear that you appreciate our service.
Please help spread the word and for any further queries please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564.
We will be more than happy to assist you.

Beantwortet am 2.9.2024
Kafi
  • Branche: Transport/Güterfrachtverkehr/Schienenverkehr
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
3

4
Bewertet am 27.8.2024

Motive review

Its okay could be better when its not accurate it causes problems for myself and my colleagues

Vorteile

When its working its very good and is very useful

Nachteile

Not very accurate which causes some trouble for me and my coworkers

Antwort von Motive

Hey Kafi!

Thank you for the wonderful review! It's great to hear that you appreciate our service. Please help spread the word. If you do face any issues such as location accuracy or any other issue, please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.
Thank you!

Beantwortet am 4.9.2024
Charles
  • Branche: Transport/Güterfrachtverkehr/Schienenverkehr
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
1

5
Bewertet am 11.10.2023

You never stop paying…….

Great tech. Poor customer service.I will not use them again.

Vorteile

Great technology. Solid reporting. Rear and front facing cameras.

Nachteile

On July, 20, 2023, my truck my destroyed in a fire. I had a Motive system in that truck. A short time later, I contacted Motive and requested to cancel my service. Today some three months after my truck was destroyed,I get a call from an employee at Motive who told me that the only way that I could cancel my service, was to close my business and send them a letter from the FMCSA. I explained that I was not closing my business , I just wanted to cancel my service. I became frustrated and he got his lacey panties in a wad because I told hi that I thought it was bullshit to pay for a service that you don’t receive. The bottom line is that I have to pay this bunch $300+ a quarter until March of 2025. That is just nuts.

In Betracht gezogene Alternativen

Verizon Connect

Gründe für den Wechsel zu Motive

Better tech

Antwort von Motive

We're sorry to hear that you didn't have a great experience using Motive! Please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, so we can address your concerns and improve your experience. We will be more than happy to assist you.

Beantwortet am 18.10.2023
Siegfried
  • Branche: Transport/Güterfrachtverkehr/Schienenverkehr
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 11.12.2023

Highly recommended

Makes the day to day so much easier in managing a fleet of trucks and keeping things rolling

Vorteile

Easy to use, driver friendly, you can notify different departments about different areas needed to keep things rolling smoothly

Nachteile

No complaints everything works in real time

Antwort von Motive

Thank you for the wonderful review, Siegfried! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.

Beantwortet am 19.12.2023
Donald
  • Branche: Transport/Güterfrachtverkehr/Schienenverkehr
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
2
Funktionalität
3
Bedienkomfort
2
Kundenbetreuung
5

5
Bewertet am 11.12.2023

My Thoughts

My overall experience with motive is pretty good

Vorteile

Very easy to use and one of the most popular brands

Nachteile

The cost is a bit much compared to other brands

Antwort von Motive

Thank you for the wonderful review, Donald! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.

Beantwortet am 19.12.2023
Waninahi
  • Branche: Logistik & Lieferkette
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 27.8.2024

Effective site

10 out of 10. It is a very useful site to use on a daily basis

Vorteile

we use motive every day and I love it. using it daily really helps when determining job sites and decision making.

Nachteile

the ability to fast forward and go back to see what we watched or speed up or skip

Antwort von Motive

Thank you for the wonderful review!
It's great to hear that you appreciate our service.

Please help spread the word and for any further queries please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.

Beantwortet am 8.9.2024
David
  • Branche: Transport/Güterfrachtverkehr/Schienenverkehr
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
2
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
3

4
Bewertet am 6.7.2023

The Good, the Bad and the Evil of Motive

Early on they were great, had contacts in the business, would promote them on my Hotshot-USA Resource Network as an affiliate, I found them new business and told my members about them. Earned commissions that they told me were on the way. Got one but never got the rest. When I asked about them they could not tell me anything. As a ELD gateway, they are the premium service and the standard for the trucking business. They have a lot of great features, and fairly easy to use. They may just be too big and global , and need to organize a little better. I like them but I am always looking for another partner to work with, to promote and to eventually use for my trucks. I think they are overpriced and have lost the connection with some of their market.

Vorteile

When you are out on the road and need customer support, they are always a phone card away and very knowledgeable help. Have all the features and more that a Trucking Business needs, and should implement into their business. Keeps records, reports, and other features so that Governmental agencies, DOT, FMCSA, Insurance entities can share your records.

Nachteile

They lock you into service, too expensive, when you need reports or features such as fuel logs, they charge you more and lock you further into the program. When you do pay for an added feature, that you need immediately, such as Fuel Hub, they take their time to install, then they never show you how to have your drivers log in their fuel purchases. When you work with them to promote their product and company, the contacts you have just quit and leave, leaving you without warning and no way to talk to someone. You call and call, leave messages with other departments, personal and no one ever returns your phone calls. Slow to respond or even call back when you need them, however product support and technical support is top notch. They are an Indian based business and most of their support staff is hard to understand or communicate with at times.

Antwort von Motive

Wow, thank you for the great review! We're glad to hear that you're happy with our service. Please feel free to spread the word and If you have any questions or need assistance, our support team is always here for you via email at [email protected] or by phone at (855) 434-3564. Our 24/7 support line is ready to assist you.

Beantwortet am 8.7.2023
John
  • Branche: Möbel
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
3
Bedienkomfort
5
Kundenbetreuung
2

3
Bewertet am 28.8.2023

Motive is well designed however frustrating to deal with customer service and billing issues

Implementing the system and very simple and very user friendly.I have had and still have issues regarding data use and still am not able to get answers for motive reps. Invoicing I have repeatably asked to be billed in a different manner other than credit card and it still have not been done .

Vorteile

Easy to use, user friendly simple to integrate with our system

Nachteile

Dealing with issues in regards to data and invoicing is very frustrating.

Antwort von Motive

We're sorry to hear that you didn't have a great experience using Motive! Please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, so we can address your concerns and improve your experience. We will be more than happy to assist you.

Beantwortet am 29.8.2023
Raina
  • Branche: Logistik & Lieferkette
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 16.8.2023

Motive is wonderful

Motive is a perfect tool for a trucker’s daily routine.

Vorteile

I enjoy using motive and all the features they provide. It makes my life easier by keeping me in complete compliance.

Nachteile

I don’t see any cons with this application. It does everything I need.

Terry
  • Branche: Transport/Güterfrachtverkehr/Schienenverkehr
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 18.12.2023

Happy Truckee

Vorteile

Motive offers a very comprehensive suite of tools and features. It is a very high quality product offered by a high quality company.

Nachteile

The price is kind of steep, but in the end worth it.

Antwort von Motive

Thank you for the wonderful review, Terry! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.

Beantwortet am 22.12.2023
Verifizierter Rezensent
  • Branche: Transport/Güterfrachtverkehr/Schienenverkehr
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 20.6.2024

Motive and the value it brings

Vorteile

How it accurately tracks your progress, hours of service, safety violations,and the truck routes to shippers and receivers.

Nachteile

Its a great product. There's nothing to not love about Motive

Antwort von Motive

Thank you for your glowing review! We're thrilled to hear that you value Motive's accuracy in tracking progress, hours of service, safety violations, and truck routes to shippers and receivers. It's wonderful to know that you find our product meets your needs so well. If you have any further questions or need assistance, please don't hesitate to contact us at [email protected] or call our 24/7 Support Line at (855) 434-3564. We're always here to help!

Beantwortet am 21.6.2024
Gibran
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
3

5
Bewertet am 28.8.2024

Improving safety, productivity and flexibility all in one platform.

Significant reduction in fraudulent and wasteful experiences. It is the market leading solution to physical economy safety and reliability.

Vorteile

Motive has been my best friend in the field of softwares. It is very accurate to reduce the risks on the road using the AI. It also saves us time and cost with deep insights into vehicle health, location and use. Theft prevention is well executed making it quite secure and precise.

Nachteile

Customer Experience was not as expected. I rarely get feedbacks on time. That should probably be the point to improve on.

Antwort von Motive

Hey Gibran!

Thank you for the wonderful review! It's great to hear that you appreciate our service.

Please help spread the word and for any further queries.

Please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.

Beantwortet am 2.9.2024
Justin
  • Branche: Transport/Güterfrachtverkehr/Schienenverkehr
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 22.2.2024

Motive to Move

Motive was easy to set up with our client specialists, and great support during the set up of the program for our company. Any questions or concerns they answer as best as they can, and if it is a new issue they work on resolving it ASAP.

Vorteile

Great customer support 24/7. They also have a community board where other users can discuss issues or concerns that they ran into on Motive, and how they solved the issue. Motive is active on this as well, answering any concerns as well as they can.

Nachteile

The only concern i would say about motive is that it is not a satellite telematics service. In long haul trucking we travel to a lot of areas where there is no cell service, and this leads to issues/concerns with tracking the unit.

In Betracht gezogene Alternativen

Samsara

Warum Motive gewählt wurde

Geotab was less user friendly, and did not have a strong customer service.

Gründe für den Wechsel zu Motive

was cheaper to move forward with. They provided everything that we were looking for while switching.

Antwort von Motive

Thank you for the fantastic review. We're so glad to hear that you had a great experience with our service. Your satisfaction is our top priority, and we're thrilled that we could exceed your expectations. If you know anyone who could use our help, please give them a shoutout! Thanks again. 🤗

Beantwortet am 2.5.2024
Dagan
  • Branche: Umweltdienstleistungen
  • Unternehmensgröße: 5.001–10.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 29.8.2024

Motive Review

It's been pretty good. I was the one being watched on the camera and am now watching people on the camera. Each side has been good

Vorteile

Ease of use. It is easy to hop on and find a certain individual

Nachteile

Kills our Fleet batteries. We constantly have to charge the batteries after sitting for 1 week

Antwort von Motive

Hey Dagan!
Thank you for the wonderful review! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.

Beantwortet am 4.9.2024
Samantha
  • Branche: Transport/Güterfrachtverkehr/Schienenverkehr
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 17.10.2024

Couldn't live without

Motiv made our lives simpler. I would definitely recommend to anyone starting out, as there's a ton of regulations to keep up with, use Motiv to help with your ELD needs, but the IFTA tax portion is a MUST HAVE.

Vorteile

Motive- Formally Keep Trucking, was a great ELD software to help out drivers stay compliant.
Easy view of all clocks from homepage.
Reports and logs are easily accessable.
Ifta Fuel Tax Reporting made simple.

Nachteile

Cost. For Mom and Pop trucking companies, it is just another added expense. But to be fair, I don't know what their competitors charge.

Antwort von Motive

Thank you so much for your kind words, Samantha!
We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact.
Your feedback is extremely important to us as it helps us improve the customer experience.
If you have further feedback or need assistance in the future, please don't hesitate to contact us at [email protected] or call our Support Hotline at (855) 434-3564.
We look forward to serving you again soon!

Regards,
Bobby Young
Motive Support

Beantwortet am 25.10.2024
Tim
  • Branche: Baumaterial
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 11.10.2024

High quality, great features and reports, and easy to use.

Support from Motive has been great. They have good training and technical documentation. Everything works as it should with nice features and reports. No complaints whatsoever.

Vorteile

We use the Motive Dashcam and Omnicams on our fleet of trucks. There are plenty of features to cover everything needed. What I like best is how easy it is to maintain everything on their website. Finding video clips is very intuitive and having that video documentation is invaluable when needed.

Nachteile

I haven't really found any negatives so far.

Antwort von Motive

Thank you so much for your kind words, Tim!
We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact.
Your feedback is extremely important to us as it helps us improve the customer experience.
If you have further feedback or need assistance in the future, please don't hesitate to contact us at [email protected] or call our Support Hotline at (855) 434-3564.
We look forward to serving you again soon!

Regards,
Gary Smith
Motive Support

Beantwortet am 22.10.2024
Verifizierter Rezensent
  • Branche: Buchhaltung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 23.9.2024

Good company and great features.

Good company and great features. Would recommend to other small fleets

Vorteile

Ease of use and setup. Quick and easy setup.

Nachteile

At ocassions the customer service is slow to respond.

Antwort von Motive

Thank you so much for your kind words!
We're glad to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact.

Your feedback is extremely important to us as it helps us improve the customer experience.

If you have further feedback or need assistance in the future, please don't hesitate to contact us at [email protected] or call our Support Hotline at (855) 434-3564.
We look forward to serving you again soon!

Beantwortet am 26.9.2024
Tony
  • Branche: Öl & Energie
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 27.8.2024

Transportation Foreman job just got easier

It has been a process to learn the very interactive reporting platform. I can find all truck data + in a minute as well as track the entire fleet at 1 time.

Vorteile

The support team in specific [sensitive content hidden] are the best I have seen in the industry. They are taking care of all of our needs and we have roughly 10,000 trucks in our fleet.

Nachteile

We did not move on from our previous ELD company sooner!

In Betracht gezogene Alternativen

Samsara

Gründe für den Wechsel zu Motive

Top 3 companies were looked at. This company did a good job of earning our business

Antwort von Motive

Thank you for the wonderful review, Mr. Tony!
It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.

Beantwortet am 8.9.2024
Raychell
  • Branche: Automotive
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
2
Funktionalität
2
Bedienkomfort
3
Kundenbetreuung
1

1
Bewertet am 18.10.2024

Poor customer service

Multiple people pro active calling to sell you what you don’t need but won’t help you when you need to cancel what you don’t use

Vorteile

Works when it works good, however the customer service is terrible. They will not help you cancel boxes you no longer use

Nachteile

Would not cancel boxes we don’t use, surprise billing. Read up on BBC about them. Awful

Antwort von Motive

Hey Raychell,
We hope you are doing well. Our sincere apologies for the inconvenience.
This is to inform you that we have shared your details with our concerned team for an audit. Once they complete the audit according to your request, they will reach out to you with further details.
Meanwhile, your patience is highly appreciated!
Regards,
Gary Smith
Motive Support

Beantwortet am 28.10.2024
Renee
  • Branche: Bau
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 15.1.2024

Motive is a great tool to manage your fleet!

Overall we are very impressed with Motive and will continue using it to boost our Preventative Maintenance program, lone worker program, and help us to remain compliant with regulations.

Vorteile

We like that we can see details such as speeds, infractions, hazards, and maintenance items all in one place. Motive helps us to keep our drivers safe, while remaining compliant with regulatory bodies. Our preventative maintenance program has been greatly improved with the notifications of mechanical issues that may arise.

Nachteile

The only con to Motive would be when the GPS signal drops. Unfortunately operating out of northern Canada, it can get patchy with reception and occasionally that does affect the performance of the GPS.

In Betracht gezogene Alternativen

Samsara

Gründe für den Wechsel zu Motive

It seemed to be the best laid out dashboard with the most features for the cost.

Antwort von Motive

Thank you for the fantastic review. We're so glad to hear that you had a great experience with our service. Your satisfaction is our top priority, and we're thrilled that we could exceed your expectations. If you know anyone who could use our help, please give them a shoutout! Thanks again. 🤗

Beantwortet am 16.1.2024
Chelsey
  • Branche: Automotive
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 27.8.2024

Overall great company

Overall good experience, responsive customer service and user friendly website

Vorteile

it makes it easy to keep up with multiple drivers across multiple departments and states.

Nachteile

the changing algorithm and lack of communication about it.

Antwort von Motive

Hey Chelsey!
Thank you for the wonderful review! It's great to hear that you appreciate our service.
Please help spread the word and for any further queries please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.

Beantwortet am 4.9.2024
Steve
  • Branche: Transport/Güterfrachtverkehr/Schienenverkehr
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionalität
1
Bedienkomfort
1
Kundenbetreuung
1

1
Bewertet am 23.4.2024

They committed fraud with my bank account

Unethical business experience. Bad customer service. Bad correspondence. Total bad experience when a company takes $960 without your apptt

Vorteile

That I was able to make a payment once a year without auto pay.

Nachteile

They committed fraud with my bank account. I never authorized motive to auto debt my account. I actually told them I don’t allow auto payments with my account. So they claimed to have sent me an email that stated I would be on auto pay after me telling them I don’t allow auto pay. So they debit my account in 2023 and 2024 without my knowledge, no receipt and no communication. They did not want to refund my money even though I wasn’t using the ELD and did not authorize the transaction. After 2 days of phone conversation the refunded one payment but not the other. FYI a company can not debit your account without your approval. What they did was unethical, my bank and attorney agree. Be CAUTIOUS dealing with this company. $960 debit from my account without my approval

Antwort von Motive

We're sorry to hear that you didn't have a great experience using Motive! Please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, so we can address your concerns and improve your experience. We will be more than happy to assist you.

Beantwortet am 26.4.2024
Veronica
  • Branche: Bau
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 30.8.2024

Great Features

very helpful, has a lot of information and details I need to check on the drivers

Vorteile

real time updates, truck information, driver information.

Nachteile

I think I like everything , it has all I need

Antwort von Motive

Thank you for the wonderful review, Veronica! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.

Beantwortet am 8.9.2024
Cora
  • Branche: Transport/Güterfrachtverkehr/Schienenverkehr
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
3
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 26.8.2024

Motive Can Be Helpful

It could be better, so far, no major issues

Vorteile

Motive is a convenient way to report defects

Nachteile

There is a lot of lag. Real time tracking is off at times.

Antwort von Motive

Hey Cora!
Thank you for the wonderful review! It's great to hear that you appreciate our service. We do understand that a Lag or Tracking issue sometimes causes issues for our customers. We take your feedback very seriously and are always working on it to improve customer experience.
Please help spread the word and for any further queries please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.

Beantwortet am 2.9.2024
Whitney
  • Branche: Transport/Güterfrachtverkehr/Schienenverkehr
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 3.5.2024

If you are new to operating and transportation - Motive will be your best friend!

I'm a huge fan of Motive and would recommend to anyone in trucking or transportation.

Vorteile

I am a huge fan of Motive (formerly Keeptruckin) the customer service is A+++!
They are so quick to respond and help guide you or even your drivers to get set up. The app is very user friendly and keeps you on track and organized.

Nachteile

It can be a little expensive, if you are starting your own Transporation company but this is well worth the money, as you will be glad this app does so much to keep you organized, especially when it is time to run IFTA reports.

Antwort von Motive

Thank you for the fantastic review! We're so happy to hear that you're enjoying our service. If you have any questions, our support team is here for you via email at [email protected] or by phone at (855) 434-3564, 24/7. Thanks again! 🎉

Beantwortet am 8.5.2024
Kenzie
  • Branche: Pharmazeutika
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 31.10.2024

Great software for dash cams

Vorteile

That you can see live time driving where the drivers are and with their current video camera placement.

Nachteile

The softwarevwas slow to update sometimes.

Antwort von Motive

Thank you for the wonderful review! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.

Beantwortet am 7.11.2024
David
  • Branche: Automotive
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 29.8.2024

Mavis My Way

It's been a good experience so far. The web runs smooth

Vorteile

I like the fact I can put in the destination address and it gives me the ETA

Nachteile

The look of the app and website is just dull, with not much color

Antwort von Motive

Thank you for the wonderful review, Mr. David! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.

Beantwortet am 8.9.2024
Rene
  • Branche: Transport/Güterfrachtverkehr/Schienenverkehr
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 24.6.2024

User Friendly

I really like this product. Its very easy to use and navigate.

Vorteile

You can use it anywhere to track drivers.
Very user friendly.

Nachteile

I run multiple reports daily. I would love to see more reporting features.

Antwort von Motive

Thank you for your positive review! We're glad to hear that you find Motive user-friendly and convenient for tracking drivers anywhere. We appreciate your feedback about the reporting features and will consider it for future improvements. If you have any further suggestions or need assistance, please reach out to us at [email protected] or call our 24/7 Support Line at (855) 434-3564. We're here to help!

Beantwortet am 29.6.2024
Jorge
  • Branche: Logistik & Lieferkette
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 29.8.2024

Best fleet management tool!

The interface is easy to use, which simplifies the tasks, the features are very comprehensive

Vorteile

How accurate it is about driver's location, how user friendly it is

Nachteile

Some pop up messages can be annoying, these might show up when doing some importan work

Antwort von Motive

Thank you for the wonderful review, Jorge! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.

Beantwortet am 23.9.2024
Justin
  • Branche: Transport/Güterfrachtverkehr/Schienenverkehr
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionalität
2
Bedienkomfort
1
Kundenbetreuung
1

1
Bewertet am 10.1.2025

Charges for services not provided

Horrible we sold a truck 2 weeks after our renewal and they will not refund the charges on the remainder of the year the eld is not being used

Vorteile

Nothing worst company i have dealt with. The account manager ([sensitive content hidden]) would not help or put us through to somebody that could she claimed she was the only one that couldn't help us

Nachteile

The account manager in the billing department. the employees that we dealt with did not help in any way once they steal your money the are done with you and will not help

Antwort von Motive

We're sorry to hear that you didn't have a great experience using Motive! Please provide us with your contact details so we can reach out to you to address your concerns and improve your experience. Moreover, for further queries please feel free to email us at [email protected] or call us directly at our 24/7 Support Line (855) 434-3564.

Beantwortet am 14.1.2025
Mike
  • Branche: Bau
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 29.8.2024

General Manager

Positive. I feel that Motive is a company that cares deeply about it's customers.

Vorteile

Great Product. Great Support. The Marketing campaign is spot on!!!!!!!!

Nachteile

I've looked hard to find something but, as of yet, it is fantastic.

Antwort von Motive

Thank you so much for your kind words Mike, and for taking the time to share your experience with us!
We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at [email protected] or call our Support Hotline at (855) 434-3564.

Looking forward to serving you again in the future!

Beantwortet am 8.9.2024
Manu
  • Branche: Transport/Güterfrachtverkehr/Schienenverkehr
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
3
Bedienkomfort
4
Kundenbetreuung
1

3
Bewertet am 16.1.2024

Good and bad

I have been their customer for almost 2 years. They call me many times and Thats how I got their ELD and Dashcam. Unfortunately trucking business is went to a bad situation and I had to close down my business. Even if I was a good customer and I explained what is going on they didn’t even refund anything. I pay yearly and now they are saying I am in contract with 3 years and I have to pay next year also again because they can’t help anything with. I am advising everyone before you sign up with this company. They are not user friendly as you think. They give lots of wonderful words to make you sign with them but once you signed up they act differently. Beware about this matter please

Vorteile

Service and functionality is good. It never got stuck in between.

Nachteile

About price and contract. Little bit pricey and once we signed with them they are not flexible or user friendly as we think.

In Betracht gezogene Alternativen

Samsara

Gründe für den Wechsel zu Motive

Because they were giving attractive offers and seems user friendly

Antwort von Motive

"Hi There, we are sorry to hear that you did not have a great experience. Can you please send us a note at [email protected] or on our 24/7 Support Helpline (855) 434-3564 so that we may connect and provide you with a timely resolution. Thank you.

Beantwortet am 18.1.2024
Verifizierter Rezensent
  • Branche: Essen & Trinken
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 12.9.2023

Owner Operator using the app.

Like I said it's very easy to use and the logbook never glitches and the camera always has quality and easy to get a video when you need one

Vorteile

The app and the devices never give me any problems as long as been using it. I prepaid for two years and now I don't have to worry about any monthly payments.

Nachteile

My old app use to let me change the status from driving or to pc. Motive makes u stop for like 2 seconds before you change toys status.

Antwort von Motive

Wow, thank you for the great review! We're so glad to hear that you're happy with our service! If you have any questions or need assistance, our support team is always here for you via email at [email protected] or by phone at (855) 434-3564. Our 24/7 support line is ready to assist you. Thanks again!

Beantwortet am 15.9.2023
Miguel
  • Branche: Logistik & Lieferkette
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 29.8.2024

Motive best app

I'm very satisfied with motive, very smooth app, 10/10

Vorteile

Very accurate app to keep track of your driver

Nachteile

Syncing the driver with the truck, a lot of information to put in

Antwort von Motive

Thank you for the wonderful review, Miguel!
It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.

Beantwortet am 8.9.2024
Sanjay
  • Branche: Transport/Güterfrachtverkehr/Schienenverkehr
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionalität
2
Bedienkomfort
3
Kundenbetreuung
1

2
Bewertet am 4.9.2024

Don’t do it

At times the ELD is faulty records drive time when parked and when you call for assistance to help fix the problem, they say there’s nothing they could do about it.

Vorteile

I can’t think of anything
I can’t think of anything

Nachteile

Monthly expense, long-term contract faulty ELD

Antwort von Motive

We're sorry to hear that you didn't have a great experience using Motive! Please provide us with your contact details so we can reach out to you to address your concerns and improve your experience. Moreover, for further queries please feel free to email us at [email protected] or call us directly at our 24/7 Support Line (855) 434-3564.

Beantwortet am 8.9.2024
1.669 Bewertungen

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