TravelPerk

Nachteile

sehr schlechter und inkompetenter Telefonsupport, Lange Wartezeiten auf dringende Anfragen. TEUER und UNFLEXIBEL.
unter dem Strich, unbrauchbar für Business-Trips

Vorteile

das es leicht zu bedinen und verständlich ist

Nachteile

gibt keine nachteile. Mir fallen keine ein

Vorteile

Travelperk is an user friendly site. I received my username from a colleague without instructions. I started looking for a travel itinerary, created the traveler and did the purchase correctly.

Nachteile

I liked all the features. I am really pleased. As long as your company puts the correct project or cost centre, everything should be fine.

Vorteile

The ease of the website, the help functions and not having to go back and forth with an agent all the time. You can see things in real time, booking is right away and the cost is right there to compare!

Nachteile

In the hotel section, you can't read reviews of the properties, so I often go to my phone to check reviews.

Vorteile

The platform is simple and intuitive, easy to search.

Nachteile

The dishonesty in its policies and the lack of transparency.

Vorteile

We love the tool.Value for money is good.Implementation was fast & easy.It is super easy to use by everyone!

Nachteile

Need to add a more complex approval workflow -we would like to have more than one approver & decide which workflow to use based on more parameters.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu TravelPerk

Vorteile

Searching for different modes of transport, including trains, planes, etc all in one seamless platform. It also reduces back and forth internal messaging for approval, and reduces manual expense reporting, plus means I can book travel and hotels using company accounts without needing direct approval or a company card.

Nachteile

I can't really think of anything – it's a genuinely brilliant platform.

Vorteile

Excellent service and good quality easy to use user friendly more discount on tickets price

Nachteile

Good service low price rate more discount

Vorteile

Personally, I used this program very useful when I went on a business trip.
I used transportation well without any problems with my schedule.

Nachteile

Personally, it was a really good program when I went on a business trip, but when the number of people was added, the complexity increased a little and it was a pity that individuals could not be set.
Except for this, it was a perfect program.

Vorteile

I would like to say something here but things have been so bad I can't.

Nachteile

Terrible communication
Representatives who can't understand English
Reservations that aren't accurate

Vorteile

They are reliable...they don disappoint when it comes to booking,lodging and hiring services

Nachteile

They are consistent and sure...they make sure everything is intact and working...

Vorteile

Nothing Their salesperson ([sensitive content hidden]) lied about how long certificates and membership would last

Nachteile

Lies and then when certificates were about to run out of date having the cheek to ask for more money to keep them.

Vorteile

Easy to review and use. Provides good services. trusted

Nachteile

No negatives appeared. The app is excellent

Vorteile

I find TravelPerks easy to use when booking travel for multiple people, or for trips that require multiple locations or services (such as hotels, transportation, etc)

Nachteile

I have found that it occasionally difficult to compare flight pricing information across multiple airlines.

Vorteile

It's easy. Easy to use, easy to manage and easy to save money with the right choice on time.

Nachteile

Local support in several countries is centralized in an english call-center. It could be an issue for some users.

Vorteile

Travel perks is great for small to medium size businesses that make group travel bookings easy to manage and saves time and money.

Nachteile

I did not find any flaws. I am happy with everything that they offer. I would not change a thing

Vorteile

We use the bookings feature and it is great and simple to use. Great searching capabilities, and integration with company policies and payment methods works fine

Nachteile

Too many requests to rate the experience. I think one at the beginning and one at the end should be enough

Vorteile

The whole experience is easy with Travel Perk, the website is friendly and switch between search is quite easy, the offer given is also good, and the range of prices normally very good.

Nachteile

Sometimes we need to refresh the system do not lose information, sometimes take a bit longer to confirm availability and right at the end of the process I need to refresh.

Vorteile

- Easy flight booking process
- Flights sorted by the best ones
- Filter flights by company policy
- Flight check-in reminder

Nachteile

- integrate with airlines to know the check-in status, and display this status and check-in data in TravelPerk
- maybe adding some resources about the flight process (allowed bag weight, online check-in process, general guidelines for first-time travelers) would be great, this will make the user doesn't need to navigate to the airline website.

Vorteile

Made my business travel planning much easier on my own end and for the approval process to pass fluently.

Nachteile

Not much that I didn't like. I'm just disappointed that some features like which airplane seat I'm going to sit on is being payed. Would be nice if it was free, although I'm not sure if that has anything to do with TravelPerk.

Vorteile

It was easy to book the hotel and the airplane for my upcoming business trip. It was transparent and clear.

Nachteile

There were several misalignments: for example, in my airplane ticket it was written that the registered luggage was included while according to the Travelperk reservation, it was not; I received an email that I had to provide aTravelPerk credit card to the hotel, but I did not have to; TravelPerk sent me an invite for the online check-in too late.

Vorteile

I recently discovered the event feature and I love it, as it will make my job a lot easier!!

Nachteile

That it takes long to load when approving a trip, although I do understand it's because you are checking availability

Vorteile

It's designed well, easy to use, and has all the features you may need to book your business trip right in the app: flights, trains, rental cars, hotels, etc. If you want to book something outside the app (an Airbnb, an airport transfer or something), there's even a Concierge service that can do it for you.
Very convenient, definitely recommend!

Nachteile

Once I needed to cancel a flight because my business trip was canceled, but I still needed that flight for personal reasons. Because the cancelation needs to be first processed by TravelPerk, it's much slower than canceling with the airline directly, which means you don't know if that ticket is going to be available on the airline's website and when. Somebody else can end up buying it before you get the chance. So I had to find a different flight.
But that's a very specific situation. So no hard feelings.

Vorteile

The setup of the product felt intensive but once sorted ended up being a great app for our team.

Nachteile

I don’t like when reservation numbers collected by the app don’t integrate with local airline reservations.

Vorteile

I am pleased with the hotel, train, and flight options available in all locations for booking. I like that I can do all of this through the app.

Nachteile

I don’t like that once booked, a ticket for the airline or train is not emailed to me.

Vorteile

User experience is just like that of an Expedia or Kayak. So easy to use and filter flights or hotels just to see exactly what you want to be available. The ability to change plans is super easy and can be done from the app. Administrative abilities are super easy as well! Oh it's also SUPER CHEAP!

Nachteile

The thing i like the least is that it is a European software so everything is in 24 hours and Euros and that has to be changed by the individual in their settings. i receive more questions about that than I do anything else. I wish I could just go in and fix for them.

Vorteile

I like the function, when i need change the booking, I got a good service after booking.

Nachteile

one time when i want to change my flight, it is impossible I have to book a second ticket.

Vorteile

Good selection of hotels/travel options, easy to access all relevant information (price, description, details).

Nachteile

Platform has a few glitches when it comes to the actual booking and that can be quite frustrating as an user.

Vorteile

It’s the better way to check train, flight, hotels availability with few clicks

Nachteile

There are not a complete lists of train to booking vs official train sites. Sometimes the number of trips available are less than the ones pubblished on official platforms

Vorteile

La promesse est bonne et pourrait être un très bon outils si ils ne mentaient pas sur leur offre et si le service client était disponible

Nachteile

Attention entreprise malhonnête. Changent leur politique commericale en cours de route après votre onboarding et le service client n'est absoluement pas disponible.
A fuir si vous cherchez une plateforme pour gérer vos voyage d'entreprise.

Vorteile

The user experience is very positive: the navigation, the steps when you create an event, a trip, when you invite a new user or archive an old one. Is very easy to complete your settings and deploy your company policies and approval steps.There's a special kudos for the support team: changes, cancellations, time modifications, dates, upgrades... all these are very common, but the support team is always there to help you by chat, by email and they always have a solution.

Nachteile

Basically, there's nothing to complain about. THe product is always growing, the product team is available to receive comments and chat about new features and impressions. Your agent manager is available 100% and you can ask all that you need.

Vorteile

Moi j'ai vraiment aimé utiliser ce logiciel car il me permets de gérer facilement mes voyages

Nachteile

Je ne trouve pas de problème au niveau de ce logiciel. Je le recommande aux voyageurs

Vorteile

Prices are very reasonable, competitive with other companies. Customer service is excellent. I like to book with them for easy booking

Nachteile

I will say frankly, and for myself, I did not find any negative

Vorteile

Ho usato questo programma tempo fa per un viaggio, molto accurato e veloce nei pagamenti

Nachteile

Molto costoso se si ha intenzione di farsi una minivacanza

Vorteile

Easy and friendly use of the app. Very comfortable and fast for the seek.

Nachteile

The first time that I looked for travel the app didn't show me results by train and had to exist few.

Vorteile

Le logiciel Travelperk est très bon et confiant, par ce logiciel , j'assure très facilement mes voyages et c'est très rapide.

Nachteile

Le rapport prix de ce logiciel est très accessible que j'ai pas grand chose à souligner

Vorteile

La facilidad de uso y la atención al cliente cuando la necesitas. La herramienta es muy facil usar y los informes son geniles, especialmente el de huella de carbona.

Nachteile

La facturación…que está provocando algunos lios en el backoffice por los impuestos de los viajes internacionales.

Vorteile

Le logiciel travelperk est un bon logiciel de gestion aux transports des voyages.

Nachteile

Ce logiciel travelperk est accessible et aimable par beaucoup de clients

Vorteile

Grâce à sa simplicité et son efficacité, TravelPerk permet une bonne gestion des voyages pour les entreprises. Très facile à utiliser.

Nachteile

Le service client est également au top. TravelPerk est un logiciel recommandable.

Vorteile

Le logiciel TravelPerk est un bon logiciel de gestion qui me donne l'assurance et est plus rapide et plus facile pour mes voyages.

Nachteile

Le rapport prix du logiciel TravelPerk est si abordable , je n'ai rien a ajouté de plus.

Vorteile

VoyagePerk est un logiciel facilitant une meilleure gestion et une meilleure organisation. Très facile à utiliser

Nachteile

Je le recommande vivement mais je n'ai pas grande chose à y reprocher

Vorteile

La facilidad para realizar las reservas y la gestión de estas es muy sencilla. Por otra parte, desde móvil tiene un diseño genial y manejable que la hace muy sencilla de usar.

Nachteile

Cuando hemos tenido algún inconveniente el servicio de atención al cliente a veces es algo lento.

Vorteile

C'est un très bon logiciel de gestion . Très fiable dans le rendement

Nachteile

Je recommande ce logiciel au utilisateur

Vorteile

Très bon logiciel et fiable qui respecte les logiques du transport

Nachteile

Je m'y reproche rien à ce logiciel de transport

Vorteile

I have paid for what I was told was a weeks accommodation at a range of hotels but I can’t get a location nor dates and the deal offers 3 days only. Not what was advertised. Also boho cruises are few and impossible to get, especially for front line staff when leave is not flexible. A complete waste of time and money.

Nachteile

Can’t even use the money I have paid, feels like a scam

Vorteile

Easy to use and deploy
Easy for users to understand the tool
Easy to set the travel policy
Prices

Nachteile

Maybe the billing section was not as good as other parts. For example, once we had credit in our favor but I was able to see how I was expending that credit and I had to ask the account manager all the time

In Betracht gezogene Alternativen

Warum TravelPerk gewählt wurde

Gründe für den Wechsel zu TravelPerk

Vorteile

-Customer Support ! Always professional, quick and actually supportive. Cases are handled with care and depth. CS sometimes proactively reaches out.
-Smooth and user friendly.

Nachteile

-I have experienced hotels being listed although they do not use TravelPerk

Vorteile

It's very easy to use.
It's 100% free and fills its promises.
Flight and hotel rates are aligned with those you could find on google, except it's all in one place (no need to scroll flight company + hotels.com, + ...)
It's possible to either have your company charged monthly, no charge for the traveler (very relevant to Europeans)
It's also possible to have your travelers pay with their credit card if that's their favorite choice (very relevant to Americans).
As a European-American company, this is precious.
Also, invoices are always crystal clear, no secret fees, no tons of extra little money invoices for whatever. It's all gathered under the trip ID (fees, refunds) and very easy to figure out. My accountant approves.
Yet a pro (that has a Con side): all prices are the lowest available. This is great as I am totally relaxed about finding the best available rates for every request.

Nachteile

- No trains on the tool. Europeans books a lot of trains.
- Approval workflow wasn't satisfying and lead us to purchase a different tool just for approval workflows.
- It's always the "lowcost/low service" rate, which means no luggages, no flex, no modification, and when travelling business, that's an issue (because business travelers need flexibility at some level.) If I want the "semi-flex" rate, which in most flight companies will allow the ticket to be modified with a reasonable fee, I have to ask offline : send a mail, request the ticket, wait for answer, discuss my choice, confirm ; and then only will it be booked. When trying to book a flight, every minute counts, so this is HUGE con.

Vorteile

Di travelperk apprezzo la facilità d'interfaccia al tool sia lato admin che lato user. Molto semplice da usare e con poche modifiche offre una vasta gamma di implementazioni

Nachteile

se si potesse automatizzare il processo di creazione gruppi per approvazioni sarebbe un ottima notizia

Vorteile

Our business has been utilising TravelPerk for well over a year now. From the very start they bent over backwards to ensure that we had the support and assistance we needed. The software is super easy to use, my favourite part is that the price on the front end matches what you pay at check out - many of these platforms are misleading with their prices which is frustrating for a busy Office Manager.
Easy to set up new people, cost centres, policies and to monitor travel spend.

Nachteile

I do wish we could earn rewards on hotels.
A more extensive mobile app would be very useful.