WebinarJam
Über WebinarJam
WebinarJam Preis
WebinarJam bietet keine Gratisversion und keine kostenlose Testversion. Die kostenpflichtige Version von WebinarJam ist ab 49,00 $/Monat verfügbar.
Alternativen für WebinarJam
Alle Bewertungen zu WebinarJam Filter anwenden
Nutzerbewertungen zu WebinarJam durchsuchen
Alle Bewertungen zu WebinarJam Filter anwenden
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
So Glad We Bought EverWebinar (from WebinarJam) We absolutely love it
EverWebinar allows us to run webinars to promote our business 24/7/365 in any countries in multiple languages. EverWebinar provides a fantastic ROI.
Vorteile
We had a dream:
What if we could build a system that would allow us to get everything done for our Automated Webinars inside Facebook Messenger?
We recently purchased Everwebinar.
What if we could make it even better by offering such a smooth and seamless experience that we would get signup and attendance rate through the roof.
This was the plan:
From signup to delivery of a branded url to the webinar, reminders before the webinar, follow-up messages if they missed the webinar, attended but left early, watched but did not buy etc, ...
All done in Messenger.
With open rate in Messenger up to 100% and 10x higher CTR than email we thought this would be a game changer for us.
We have spent 3 days and almost 3 nights trying to create this system. It was freaking hard to get all the pieces work together. We failed and failed more. It has been the most challenging automated workflow we've ever built.
We were exhausted, our brains fried & froze.
We hit a massive roadblock and spent 24 hours just on a "little tiny" piece of the puzzle: getting it to work no matter what the timezone of the user is, no matter which On-Demand time they choose. We were almost there 99%.
And then we had a moment of grace.
We made it. And now It works beautifully.
So if you ever had the same dream now you know it is possible.
If you want to test it for yourself check our webinar on "How to create Chatbots and Automated Marketing".
Nachteile
We would love to have schedule code for Just in Time webinar. I it.have contacted support about this and the tech team is working on
- Branche: Marketing & Werbung
- Unternehmensgröße: Selbstständig
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Create more time and make more money
This system has made me more productive and l am really enjoying it.
Vorteile
I do a lot of online presentations to many people all over the world. This software has enabled me to have people from other countries to do one presentation for me which l record and l am able to use it many times without necessarily paying for their services and l can now have tailor made presentations for each market. I have created more time for myself to do other things that’s on average of about 20 hours a week because l no longer do the presentations live myself. The software is easy to setup and use and no more late night or early morning presentations because of time zones. This software adjusts for each time zone so l can have webinars running for appropriate times for people all over the world whilst l sleep. This system emulates real live presentations and a registrant will not know that it’s not live.
Nachteile
I have to scratch my head for this. If l could customize the registration fields to capture the information l want and if the system can pick which country someone is registering from so that their country is the first or top of the list to select instead of scrolling down when entering their phone numbers
In Betracht gezogene Alternativen
Zoom Events and WebinarsWarum WebinarJam gewählt wurde
I am able to connect more people and have many webinars running at the same. There is value for moneyZuvor genutzte Software
Zoom WorkplaceGründe für den Wechsel zu WebinarJam
Flexibility and value for money and easy of use.- Branche: Finanzdienstleistungen
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Do not buy this webinar system, you will lose lots of money and get no support!
We used WebinarJam because they market that it's easy to use and effective. It all sounds good until you spend so much money on marketing to send clients to the WebinarJam system and prospects complained every week that they could not view my video, they got booted off the webinar, prospects were not able to log into the webinar and so much more. I put out a support ticket on this issue and no one responds back. They have poor customer service. Don't waste your time on these small webinar companies. We went back to Zoom and so glad we did as Zoom has the infrastructure to run effective zoom and webinars and have the team and experience to help when something goes wrong. We spent so much money monthly on marketing dollars to get people to our webinar and WebinarJam made us lose so many prospects and money.
Vorteile
The Evergreen platform is a good idea if it works properly.
Nachteile
Prospects were not able to log in, people got booted off the webinar, administrators had a hard time starting a webinar and their support system was horrible. We lost so much money relying on this system for our webinars.
Antwort von Genesis Digital
We're truly sorry to hear about your negative experience with WebinarJam. We've taken your feedback seriously and have been diligently working to improve our platform and support services. We understand the importance of reliability and customer satisfaction, and we'd like to invite you to give us another chance. We've made significant enhancements to address the issues you encountered, and we're confident that you'll find a much smoother and more reliable experience now.
- Branche: Computer- & Netzwerksicherheit
- Unternehmensgröße: Selbstständig
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Value Packed, Feature Rich and Stable
Hands down the best webinar software I’ve used. Solid team behind this product and they really care about the details and stability of their platform.
Vorteile
I just love how many features this software has. And they ALL work as engineered.
Nachteile
I don’t really have any complaints at this time. If i do, I’ll be sure to update the review.
In Betracht gezogene Alternativen
Zoom Events and WebinarsWarum WebinarJam gewählt wurde
Got fed up w stability issues and couldn’t justify the fees.Zuvor genutzte Software
GoTo MeetingGründe für den Wechsel zu WebinarJam
They integrate nicely w Kartra. Kartra is the best software I’ve used.- Branche: E-Learning
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
WebinarJam: Makes Webinars Easy and Profitable
Vorteile
We run multiple webinars a month as a way of outlining our product solutions to prospective new customers. These webinars deliver a consistent flow of sales for our business. WebinarJam is integral to us doing this.
WebinarJam simplifies all of the set up and running of webinars so we can just focus on the content and delivery. It integrates with all of our tracking and mailing list systems. Makes it super easy to prepare sales webinars with pre-defined "buy buttons" etc.
And we can interact with clients in real time chat during the call, answering any questions / dealing with objections as they arise.
WebinarJam automates all of the registration, confirmation and reminder notifications and can even handle replay pages.
You can configure the webinar in "express mode" which is super quick to get up and running - or you can dive into the "full configuration" mode which gives you total control over every conceivable option.
I particularly love how it integrates with ClickFunnels so we can build custom registration pages - and how it tags people in our email CRM so we know who attended / didn't attend / showed up late and/or stayed engaged throughout the webinar, so we can customise their followup.
It also integrates with Zapier - which opens up plenty of options for other integration. A very versatile tool.
Nachteile
One frustrating thing about WebinarJam - is really the flip side of such a powerful platform... - there are so MANY options, that at times it can be hard to figure where to find what you need.
And the UI feels a little dated. There are times when a modern UX would be super helpful - for example, type-ahead searching in an unordered drop-down list containing hundreds of options is pretty much standard these days - but in WebinarJam, you have to scroll all the way through the list to find what you want. Hopefully this will be addressed in time.
- Branche: E-Learning
- Unternehmensgröße: Selbstständig
- Wöchentlich für 6-12 Monate genutzt
-
Quelle der Bewertung
WebinarJam - why I chose it, what I like and what I'd love to change
At the beginning of this pandemic lockdown, I really wasn't sure that the training courses I offer would translate and work well in a webinar format. Yet they do! Over the past 8 months I've done 35 webinars or so, and it was a steep learning curve to begin with but now I'm not sure I ever want to go back to live events. Location isn't an issue - I've had people attending from the USA, Australia, South Africa, Malaysia and right across Europe. I work with parents of children who have disabilities, so there are no childcare issues either. The live workshops I'd been running had a very safe, supportive and cosy feel to them. Hugs in the room were common; people kept in touch afterwards with me and with each other, there was a warmth and a community feel that really was quite special. I didn't think it would be possible to recreate that ambience online. But somehow it's happened! We have about 10 times the number of people signing up to each webinar and with the chat log people reach out in support to each other all the way through. It's absolutely amazing that there is that closeness, that trust and that camaraderie when nobody actually meets at all.
Vorteile
The sound and picture quality is reliable, very few technical issues, easy to understand controls, responsive slide management, chat log very good, ease of exporting attendees and chat log lists on excel, easy to download replay video. Participants like knowing that they will not be heard or seen. I know that there is an option to include participants on camera and audio, but I haven't used it yet, and participants find that very reassuring
Nachteile
Three big issues. Every webinar I do I get several complaints from participants about the lack of a rewind or fast-forward function on the replay. The automated email software doesn't always included text changes I have made. The big issue with the automated email is that passwords aren't always obvious. Usually the only way people can find it is by clicking on the "thank you" link at the bottom. I'm also subscribing to Everwebinar but haven't been able to work out how to connect to woocommerce so I'm not using it, which is a real shame. Smaller issue - the admin of setting it up takes too long. And... the always on room is very difficult to use for what I'm doing with webinarjam because they are paid for password-protected events at set times. A feature to set passwords and to invite people to join for a scheduled time would be very useful.
- Branche: Medizinische Praxis
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
It's Good, but...
WebinarJam has been okay overall. I rarely have technical issues, but some of the cons are BIG issues for me and have our company researching new platforms. We've had to add a second account to overcome some of these problems, and now we are looking at a third which has prompted our look for a platform that can meet our needs.
Vorteile
WebinarJam is easy to use from an attendee perspective. The pre-formatted landing pages are fantastic. The pricing is very affordable. I like that you can share handouts with attendees during the presentation.
Nachteile
There are multiple things that I dislike. Tech support is slow when you experience an issue and timeliness when you have issues with a webinar is extremely important. I don't like that I don't have the option to allow late attendees on WebinarJam like I do for EverWebinar - which creates a host of problems when you work with doctors who often run late due to patients. My attendees don't have the ability to fast forward or rewind the recordings which means I have the additional step of downloading the recording and then uploading the recording to YouTube. I really dislike the 30 minute wait between webinars, which is a scheduling nightmare in an of itself. When I originally signed up for WJ there were no limits to the number of attendees and now there are... which stinks. I'd also love the ability to add more registration options, not just name, phone, email...
In Betracht gezogene Alternativen
LivestormWarum WebinarJam gewählt wurde
The price and unlimited attendees.Gründe für den Wechsel zu WebinarJam
Price and unlimited attendees- Branche: Professionelles Training & Coaching
- Unternehmensgröße: Selbstständig
- Wöchentlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
reliable webinar platform!
As a professional speaker and trainer, using this virtual platform has allowed me to offer my expertise across the country. Yes, there are other platforms available but when I offer my own WebinarJam link, I think it shows the level that I offer is higher than the common ones.
Vorteile
I choose this platform based on recommendations from those who know techy stuff and I am so glad I learned how to use it myself. Yes, it took some effort and attention to learn it but I didn't need to buy any fancy microphones or cameras, everything was included from the comfort of my own laptop!
Nachteile
The only thing I still haven't mastered is increasing my definition - picture quality could be better and I am not sure how to make that happen. But it is definitely good enough and certainly shows power points well.
- Branche: Marketing & Werbung
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
I like it
Would recommend for your business. Great if you want to ensure you have a smooth recording and such
Vorteile
I like the integration between webinar jam and ever webinar. we use them to be able to host and repeat webinars frequently.
Nachteile
can be clunky and if you have paid webinars I have had issues when someone did not get the information with the link i cannot recreate without paying again .
- Branche: E-Learning
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Prime Tool for Webinars
Good Tool with various useful features and very convenient to use.
Vorteile
It has a pool of features like Screen share, run a poll/voting, Upload slides, online Chat, replay option and we can also play videos.
Nachteile
The latency was not good when and User interface is quite moderate and would be great if they improve it further.
- Branche: Alternative Medizin
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
-
Quelle der Bewertung
Webinar Option that Delivers Automated Experience
I would recommend. It was a good option and looked great from the consumer / user side. Allowed us to drive attendance and user flow much easier than having to physically be on the webinars ourselves. Overall happy with it.
Vorteile
Software has great features that allow for “live” looking webinars. Was a great option for my company to use to run frequent webinars without having to be on the webinar. We used pre recorded videos. Follow up features and reminders worked well. Overall I was pleased with the software.
Nachteile
The set up was a bit complicated. Had to get my agency to help figure out the technical end so that it worked correctly.
Antwort von Genesis Digital
Hello Trish,
Thank you for sharing your feedback and giving WebinarJam 4 stars! We're thrilled to hear that you love the feature that allows you to mimic a live webinar for your clients. Your experience with the setup and learning process is valuable feedback. We are committed to consistently creating positive experiences for customers like you, so you can continue doing what you do best and serve your clients in the best way possible!
- Branche: Unternehmensberatung
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
-
Quelle der Bewertung
Does the job but the lag for real time streaming is brutal
The experience has been good so far but with a few tweaks it could have been amazing. For example: when the presenter starts the Webinar software, there is NO indication how to start the webinar itself. Initially you will think it is started. If you have not watched the vidoe training, you will eventually guess that the red icon at the top right hand side (just off center) of the screen needs to be selected and it will turn green. It is small and not intuitive. Being able to record a Presntation and then playing that in an interactive webinar would allow a single person the chance to manage a full webinar as well. They could record the presentation and manage the control panel and audiance questions via chat during the replay of the presenation. This would limit what the webinar could do to engage the audiance (like a real-time survey would not be feasable until the end) but sometimes a 10-15 minute presentation would be enough anyway.
Vorteile
Great set of features
Price includes most everything you need to design, announce, and run a webinar
Allows for the posting of recorded webinars
Allows for surveys during webinar
Can push product offerings during webinar
Generally the product is easy to use with only minor things that can be easily fixed to make it a better UX.
Nachteile
It takes practice to use smoothly
Starting it up the first time is not intuitive
There is a lag between the presenter and the attendees that is a minimum of 15 seconds and almost as long as a minute in some cases. There does not seem to be anything we can do about this lag and no logical reason for it other than the software itself. We are still learning the tool and know the lag might be bandwidth issues at the attendees' work locations but it appears to be consistant and we are not sure why.
Antwort von Genesis Digital
We appreciate your detailed feedback and apologize for the lag you've experienced during real-time streaming. We've taken note of your concerns and are actively working on improving the streaming experience to minimize any delays. Additionally, we're enhancing our user interface to make it more intuitive for first-time users. Thank you for your patience and understanding as we strive to make WebinarJam an even better platform for you.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Get more & more features that actually drive you towards your end goal
I was into the E-learning industry 2 years ago and we believe Webinars are the ones that help us improve our brand presence and also allow us in building the sales funnel for us, however, it is not an easy task to go live every day, we need a platform to do it on behalf of us and webinarjam is the right solution for us, we can stream 2 webinars parallel without even people knowing it. it is something that amazes us and we follow it regularly.
Vorteile
Running a live webinar without you being on the live is a pretty good feature from webinarjam. you can record a video and you can create a scenario like a live and stream it. access to the live chat based on your need, sometimes especially in live sessions you don't want a negative comment or negative feedback on your product or service etc. you can keep moderate those type of comments and as well as you can hide them from other users.
Not only these there are lot of features that will actually help you in building the reputation that you are looking for with this webinarjam.
Nachteile
The chat delete option, Yes, Webinarjam don't had a feature to delete all the chat at once in the dashboard, you need to delete one by one which is a time taking process. However, remaining features are pretty good ones.
Antwort von Genesis Digital
Thank you for sharing your positive experience with WebinarJam! We're glad to hear that you find the platform helpful for running live webinars and managing chat interactions effectively. We'll take note of your feedback regarding the chat delete option for future improvements.
- Branche: E-Learning
- Unternehmensgröße: 2–10 Mitarbeiter
- Weitere für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Worst customer service & glitchy platform around
Horrible. Lost sales from using this platform.
Vorteile
The features of this product are glitchy beyond belief. One of the most important components (confirming a correct time) was not working for my last email for 6000 families & when I tried to get support to fix it, I emailed customer service department & submitted tickets AND sent instagram & facebook messages with NO RESOLUTION. The confusion my clients had over the time of the webinar created so much extra work & definitely prevented sales from happening. Am still in disbelief that webinar jam does business like this. They'll take your money for annual plans but then do NOT come through with customer service. Now that my webinar is finished, I'l be looking into getting a refund & cancelling my service & will be looking into easy webinar or zoom.
Nachteile
Glitchy software, Said the new 4/0 would be better, it's not. Time confirmation doesn't work (confirms London time, not PST - very confusing to students), emails not reliable (almost half of my students said they never got emails from the platform), so many to list. Customer Service is the worst I've ever experienced & I work with approximately 10 online platforms to run my online education business.
- Branche: Internet
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Okay webinar software
Overall WebinarJam was a decent software, if a bit overpriced. But it worked well for what I needed and for that I must give them credit. In my opinion, there are other products on the market that can give you what you need at a better price point.
Vorteile
I used WebinarJam for about 3 years when I first launched my website. Someone whose site I admired recommended them, so I signed up. At the time I was using Google Hangouts and their solution (an overlay over Google Hangouts) was a perfect fit. It gave me analytics for my Hangout and I could track who attended and who signed up but didn't show.
Nachteile
My least favorite part of the software was the price. I always thought I was paying far too much for what I was receiving. And when YouTube Live became a thing I jumped ship and haven't looked back. The person who recommended WebinarJam still uses the software. I don't get the appeal.
- Branche: E-Learning
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
One of our success tools
Reliable, easy to set up, set-and-forget. It's a winner for us.
Vorteile
Webinarjam has taken the 'fear' out of live presentations. Fear of not getting registrants, fear of tech failure, fear of not getting results. And converting those to Everwebinar has been our secret sales converter.
Nachteile
Support needs work. We struggled to get a few things right on the new platform. The integration with Infusionsoft is not as deep as it should be (we couldn't see all our tags - it was throttled). We had to get creative on our side to try keep it all working - things got desperate as the switch deadline loomed and no word from support.
Would also like to be able to export the chat. That seems like a no-brainer when creating multiple niched/segmented webinars.
- Branche: Unternehmensberatung
- Unternehmensgröße: Selbstständig
- Täglich für Kostenlose Testversion genutzt
-
Quelle der Bewertung
Good with limitations
Too many inconveniences right now to switch from a different product. Service seems great though so I hope they continue to work on the clunky limiting features
Vorteile
Templates and layouts look good. The webinar view options look like what I was interested in.
Nachteile
1. Cannot show only the first upcoming date when you have a recurring session. Are forced to show the entire series
2. Cannot just jump into the section you want to edit, always need to take an extra couple of steps at the beginning to choose express or full even before you select your event.
3. Can't pay monthly so no opportunity to fully try it out before paying $500. If I had a monthly option I would try out for a few weeks and then decide on the full year payment. 14 days is not enough to try before you pay for the full year
In Betracht gezogene Alternativen
Zoom Events and WebinarsGründe für den Wechsel zu WebinarJam
Many people using it- Branche: Medizinische Praxis
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Kostenlose Testversion genutzt
-
Quelle der Bewertung
Worse webinar platform. No customer support
We had a horrible experience with webinar jam. There was no fixing this because they never got back to us. We are completely alone which is not comforting during times like these.... The worst part was that we were doing a webinar on how to optimize your health.
Also, the 30 day trial is not 30 days, they tried to charge us 14 days after we signed up for the 30 day trial.
Vorteile
In the beginning, we loved how the webinar software involved business offers within the webinars. We thought the software really looked flawless and simple.
Nachteile
Bad customer service and technical issues. When we had an issue early in the day before our 7 PM webinar, there was no response for hours and there was never a response. The webinar deleted and we needed support because it had been accidentally cloned. As a business owner myself, I know it is crucial to be able to have contact with customers and help them as best I can. They advertise 24/7 customer service but they have no 800 number or live chat. The only way to contact them is put in a "ticket" which we never received a response from. They also took pride in the "test run" option. We tested the webinar on multiple computers and the test did not work. Then we tried it on a MAC and it did work... We decided to do the webinar on that MAC because the test worked (video and audio). Then 30 minutes later when we started the webinar, the audio said it was on and working and everything else looked perfect.... but our attendees could not connect and the ones that could connect could not hear us even when it said the audio was on.
- Branche: Non-Profit-Organisation Management
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Webinar Jam review
overall. its a great system, just need some improvement and have more control of the speaker.
Vorteile
it's easy to use for all users and compatible with all users
Nachteile
less option for payment method (local payment gateway other than paypal). Should have more option for payment and support local banking for Malaysian users.
And the other this is, the chat will now show full report. Chat only capture a few. and the registration details like first name, last name, phone number, email, and should have a custom option where we need the participants to fill up their details.
And also, should have more control for participants and speakers (control mute button, spotlight video, disable video and etc)
Gründe für den Wechsel zu WebinarJam
cheapest alternative.- Branche: Alternative Medizin
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Easy and good qualtity
Its just Super!
Vorteile
Webjam is very easy to use. You do not need high qualification in any specific tecnical questions.
Webjam is a great tool when you need to teach online.
Nachteile
After the last update, the quality is much better.
We just need to be able to charges a larger numbers of contacts. This is the only discomfort we expirience.
- Branche: Bildungsmanagement
- Unternehmensgröße: Selbstständig
- Wöchentlich für 1-5 Monate genutzt
-
Quelle der Bewertung
Cancelled after several issues and returned to GoToWebinar
None. Just lots of wasted time and money.
Vorteile
We were attracted to Webinarjam because of the perceived value it offered against alternative providers.
Nachteile
It relies heavily on third party platforms (YouTube) and your YouTube channel must have at least 10,000 views to become enabled for Monetization which is a precondition to Webinarjam working correctly. Sadly we don't have 10,000 and after two months of applying with YouTube we are yet to be approved for Monetization.
As the webinar is live streamed it also requires significant bandwidth. We have a good internet connection that works wonderfully with all of our other cloud solutions, but it isn't sufficient enough to run Webinarjam without major crashing issues.
We run live Question & Answer webinars which don't work well with Webinarjam as there is a significant delay between the Presenter speaking and the Attendee hearing - it makes for really stunted conversation between both parties. This may not be an issue for one-way webinars, but ours are interactive and the delay is a significant an unavoidable by-product of their streaming set-up.
We were drawn to the price tag in comparison to other providers, but we've learned you really do get what you pay for.
After two months of numerous attempts and numerous consultations with Webinarjam we have been unable to run even one successful webinar.
On this basis we asked for a refund and Webinarjam refused as it was outside their 30 day refund policy window.
- Wöchentlich für 6-12 Monate genutzt
-
Quelle der Bewertung
Never let us go live on time...so many issues...support is the worst part.. Nothing
Nachteile
There are no pros..they even delete the client phone numbers from data after client login using different device..and this thing is happening from last 6 months
they are not able to solve it..they do not support multi time zone
their tracking is false...it shows me that in my 3 hours webinar someone entered at 2 hour 55 min and stayed for 5 hours 30 min. I mean how is that even possible?
I have contacted them regarding this and they always said they can not do anything about that.
no proper integration with youtube live..so can't go live ..happened 3 times. no proper support.
they always try to avoid you..when you place two webinars back to back...second webinar always shows that it is already completed.
yesterday I attended vooplayer webinar and the same thing happened with them too...it is very much clear they just want your money..once you pay to them they never care
and if you are thinking about their own new platform..never think about it..it is, even more, worse..we have used it and it does not allow us to even edit their landing pages properly
so my opinion never ever buy it
- Branche: E-Learning
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Great Bells and Whistles plus easy set up
overall, it has served me well for the phase of business development I have been in.
Vorteile
I like the option to stream videos from YouTube and also to do screen shares and slide shows. I also like that you can stream through WebinarJam‘s server, and that you can transfer live videos to Evergreen. It’s very organized, in terms of the dashboard.
Nachteile
I originally purchased the software to do livestreams through Facebook, but that functionality has been taken away, which has reduced my use of the program. Also calling attendees onto the screen with you is a bit glitchy. I’ve not been able to use it successfully. I also wish that adding tracking pixel was easier, and that you could redirect registrants to your own thank you page.
In Betracht gezogene Alternativen
GoTo WebinarGründe für den Wechsel zu WebinarJam
Price and everwebinar option- Branche: Religiöse Einrichtungen
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Customer/Technical Support is Solid
Vorteile
I like the feature set that comes out of the box with Webinar jam/Everwebinar. Very robust with lots to like including ease of use and user-friendly for quick set up/configuration.
It helps us reach lots of people and offer great online training opportunities.
Also, I've reached out recently with technical support questions and issues as our needs have expanded and we're implenting more evergreen webinars and expanidng our offerings. They've been very helpful in troubleshooting and super quick to respond which is really important when you have live and or evergreen webinars happening on a schedule.
Nachteile
Had issue with bandwidth, poor video quality for live broadcasts recently even though I had well above the basic internet and system requirements. It really would be great to improve the live video quality here.
- Branche: Medienproduktion
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Great Webinar Software With Great Marketing Tools
Been using this program since the day it came out. I have done hundreds of webinars with it, and made a ton of money using it.
Vorteile
Reliable, easy to use webinar tool. It has great marketing features such as product promotions, built-in video playing, ability to pre-load presentations, so presenters don't need to worry about their connection. It has a classroom feel, as viewers can 'raise their hand' and be brought into the presentation. Comments can be highlighted on the screen for people to see and much more! It automatically makes a playable replay, and gives you the video recording as well.
Nachteile
Still a bit pricey.... but worth it. There is also a short delay for viewers
- Branche: Öl & Energie
- Unternehmensgröße: 10.000+ Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Webinars with many features to share information through the screen.
We constantly use it to conduct webinars, the usage characteristics are very good, we benefit much more than with similar software, WebinarJam allows us to integrate a large number of people to maintain stable communications, we can record webinars to have a backup, it is a system very good that we have been able to take advantage of when communicating with colleagues and clients from anywhere with the help of WebinarJam.
Vorteile
It is a software that has many functionalities, webinars are very easy to carry out, we can share information when we communicate, we can create surveys, send messages, we unify a large number of participants, the audio and image are of good quality, it is perfect for integrate it to many departments, the user interface is very intuitive.
Nachteile
On some occasions the communication is interrupted, but it is a problem with the internet connection, they are not WebinarJam problems.
Antwort von Genesis Digital
Thank you for highlighting the ease of use and extensive features of WebinarJam. We appreciate your understanding regarding occasional interruptions, often attributed to internet connection issues rather than the platform itself. Thank you for being a loyal customer!
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Un mounstruo de las conferencias masivas
Excelente herramienta para hacer conferencias masivas para 1 o 6 presentadores y cobrar la entrada, puedes tener 10.000 personas conectadas y va todo bien el streaming.
Vorteile
Puedes construir una conferencia desde cero, con todo, no es solo transmitir video, es que te da la posibilidad de generar una landing page de registro, enviar correos periodicamente a los que se registran hasta el día de la conferencia, incluso despues ofreciendo seguimiento o productos, es realmente fácil la configuración paso por paso, no te deja avanzar si no completas el 1mer paso, tiene plantillas buenas que usar tanto para la landing page, como para la thank you page y puedes guardar los datos de los clientes que se registran a tu conferencia con gestores de correo, en nuestro caso usabamos aweber.
Nachteile
No te da la posibilidad de que el cliente responda a los correos que se envian automatizadamente a tu correo empresarial, sino que va a uno propio de esta herramienta que no te da la posibilidad de responder, el costo de esta herramiente es poco alto en comparación con otras.
Antwort von Genesis Digital
Thank you for sharing your experience with WebinarJam! We're thrilled to hear that you find it to be a comprehensive platform for hosting conferences, with easy step-by-step configuration and useful templates. Your feedback on email response options and pricing considerations is duly noted and appreciated so we can continually make improvements for you. Overall, we're delighted that WebinarJam has been an excellent tool for holding successful conferences with multiple presenters and large audiences.
- Branche: Unternehmensberatung
- Unternehmensgröße: Selbstständig
- Monatlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Previously - outstanding, now - similar to competition
Few years ago WebinarJam was impressive platform thanks to "first mover advantage". A lot of features that you couldn't find anywhere else. But only way to organize webinars at that time was YouTube, ClickMeeting and some other, minor services.
Currently (after "Zoom" era) almost all apps for webinars offers similar features. WJ still have some extra features but it is not worth to pay extra if you can find similar apps now.
Anyway, it is still worth to consider if you plan to sell via webinars.
Vorteile
Here is what I like(d):
+ great mobile UX
+ evergreen webinars with "fake" participants option
+ a/b testing for registration pages
+ a lot of registration pages templates
+ participants segmentation and email editor
+ "automated" live offers to sell during live and evergreen webinars (CTA, images etc)
+ "push" emails after webinar (buy action)
+ super fast "reboot" mode if you are in troubles (ie. technical issues)
Nachteile
- impossible to stream from my website (embed)
- no google analytics integration (UTM tracking to compare traffic sources or build ads for segmented sources)
- automated webinars as a separate plan
- lack of other apps integration
- no simulcast (stream to FB/YT)
- lack of advanced templates design
- support is not always helpful (mostly they send links to QA pages)
Warum WebinarJam gewählt wurde
Youtube does not support selling options or participants management.Gründe für den Wechsel zu WebinarJam
Push emails after webinar and "Fake" participants option.Antwort von Genesis Digital
Thank you for sharing your detailed feedback on WebinarJam. We appreciate your positive comments about its mobile UX, evergreen webinars, and automated selling features. We'll take note of your suggestions regarding streaming from websites, Google Analytics integration, and other app integrations for future enhancements.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Good enough tool for webinars
We're helping our customers to setup their webinars inside their own WJ account.
Basis are covered but it's not the cutting edge webinar tool it once was...
It's lacking a real challenger in the industry to help shake things up a bit.
Not much has evolved over the years, it's one of those SAAS where the dev team is so damn slow at implementing anything new or fix bugs...
Vorteile
I like the emphasis on the marketing tools around the core "presentation" feature set that enhance conversions. Most competitors have a very technical approach (like it's 4k broadcast or whatever...) which doesn't really help (or even hurt sometimes) sales.
It's flexible enough to allow an external 3rd party SMTP and/or ESP for emails and SMS reminders, which is a big plus to get to the primary inbox.
Recording of the webinar is automatic, you don't even have to think about it anymore.
They have an API to register attendees, which allows for a fully customized visitor flow.
The support is fast and friendly.
It will help with anything within their power.
Nachteile
It's made by marketers for marketers and you can feel that the dev team is not really active behind the scene. Product is being worked on until it reaches a "good enough" level. And then get some updates here and then when the competition catches up.
There are still annoying bugs :
- If you have a regular webinar schedule... Nobody can register for your next schedule while you're on air... Meaning your ads will send visitors to a non-functional landing page for as long as you're live.
- Sometimes, editing the day/time of your webinar room will result in you losing your audience. You're connecting to your live room but the email reminders will bring people to another "fanthom" room you can't access to.
The API is too limited. We can't for instance update or delete attendees. Or move them to a new webinar easily.
It's not as reliable as it's direct competitors (but that's in line with pricing so no surprise here).
- Branche: Sport
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Looking for the perfect solution
All in all, it offers most of the functions you can are looking for or can be found in competitor tools, but at a better cost. We have already renewed it from last year, so we are happy with the tools and our desires to optimize are really just to simplify it even further.
Vorteile
We like the ability to have several presenters work together remotely (incl. multiple presenter windows etc.) and the ability to setup several elements prior to the sessions like polls, offers, surveys. Also the chat and the "bigger audience" interactions work well. The video and transmission quality so far has always been good and customers seem to have a very intuitive and simple interaction as we haven't had any complaints about it yet.
Nachteile
We would love to have a more fluid switch between video and presentation. E.g. right after the video completes it should jump back directly to the presentation screen. We would also love the ability for the "request to speak" function to not require the attendee to become a presenter. It would also be great if a survey could be triggered directly after the session ends to enable the survey to be conducted by attendees then instead of requiring to send an email.
Also the registration should enable the option "add to calender" to put it on peoples agendas. The setup of the webinar could be simplified by a guide through and not individual selections of every screen and text.
Warum WebinarJam gewählt wurde
Added functionality / Lower costZuvor genutzte Software
GoTo MeetingGründe für den Wechsel zu WebinarJam
We felt the system was more stable and better suitable for bigger audiences. If we only had smaller audiences with more audio interactions required we likely would have gone for one of the web "meeting" tools- Branche: Professionelles Training & Coaching
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für 1-5 Monate genutzt
-
Quelle der Bewertung
Good but Can be Better
Overall, we have a love hate relationship with Webinarjam.
We do not expect a perfect webinar software but we do hope there would be better enhancement as the pricing and quality should reach a certain balance.
Vorteile
During the pandemic, this software came to us like God-sent from heaven. At the beginning of the pandemic lockdown, my company depended heavily on the use of Facebook Live to conduct free webinars.
Not until we came across this by recommendation from our marketing consultant, it was a total life changing experience.
One of the best things this software provide is that you can customize your own landing page!
We are a small startup company and we are still trying to get ourselves familiar with all webinar platforms.
And yet, WebinarJam offers a great way to build your own landing page seamlessly. It is easy, beautiful and direct to use.
You do not need a graphic designer to help you with the designs as they have a variety of templates for you to choose from.
I think it is a life-saver as I am not a creative person in designing and their templates are just easy to use.
Also, I love the fact that Webinarjam offers a real time chat feature, polls, ability to mark the "QUESTION" for speakers to pay attention to and also the show of the QR scan for participants to register.
Nachteile
The installation of Pixels can be a bit confusing. As each webinar being conducted means you have to reinstall the script to your connected site. It will be a hassle as we are using Wix and the installation of pixels from Webinarjam to Facebook and Wix can be a bit confusing.
But they do provide the ease of splitting the leads so that you get to know the data of your registrants who have registered, attended or left the webinar.
Moreover, I dislike the fact that not all mobile models are able to access to our registration forms which created some confusion for them causing us to lose of registrant numbers.
The streaming ability might not be up to the par as well. As we tried to stream our webinar through Webinarjam and Facebook, and yet we found out that the resolution from Webinarjam is way more pixelated and therefore we had to direct all our participants to our Facebook Group instead.
Customer support is good but if they could faster respond to us would be even better as submitting a ticket might take a day or two to receive a feedback. Hopefully, there would be a 24hour support window for customers.
In Betracht gezogene Alternativen
Zoom WorkplaceWarum WebinarJam gewählt wurde
Demios streaming ability can be limited.Gründe für den Wechsel zu WebinarJam
Because it was recommended by our marketing consultantAntwort von Genesis Digital
Thanks for sharing your experience with WebinarJam! We're thrilled to hear it's been a game-changer for your company. We've made significant improvements based on your feedback and hope you'll consider giving WebinarJam another try!
- Branche: Computer-Software
- Unternehmensgröße: 51–200 Mitarbeiter
- Monatlich für 6-12 Monate genutzt
-
Quelle der Bewertung
Easy to use but bad streaming quality destroys everything
WebinarJam is a good webinar tool but it lacks the most important thing in a webinar. A good streaming quality for the viewer. We have noe had severeal webinar and the customers are pleased with the webinar tool itself but everybody is complaining about the streaming qaulity.
Vorteile
WebinarJam is fairly easy to use and has both sales and marketing functionality within. A big plus for the ability to create different landingpages. It is easy to create several automated replies to registrants that goes out based upon your chosen settings.
The software is easy for other to learn and the user inerface is easy to understand.
Nachteile
The resolution on live webinars are not good at all. In order to get any good quality on the live streaming, you have to use 720p or 1280x720 in screen resolution. This does not cope well with many of our software and our clients have complained a lot on this when participating on the live webinar.
A feature that is lacking is the ability to fast forward/back when watching replay using their own tool. This means that we have to download the webinar and place it on a different webpage and use other movieplayers. When they provide with an on demand functionality, the least I expect is the ability to jump to sections in the webinar.
There are only one person that can enter the admin tool and create webinars. You are only allowed to have one admin user. When the plan is to have several webinars and many may be at the same time, we have to have the option to have several admins that can create webinars.
The live screen itself is filled up with empty space that reduces the size of the shared screen. When showing functionality in a software, we need the whole screen so that the viewers can see everything in correct size and not minimized.
The support is only by email, and they very often answers generic answers although the questions are specified. There is little understanding of the problem and just on resolution it took many emails back and forward before I could get a proper answer.
Warum WebinarJam gewählt wurde
Because WebinarJam promised HD Quality and the price was good.Zuvor genutzte Software
GoTo WebinarGründe für den Wechsel zu WebinarJam
With promised HD quality, nice price and many participants within packages, we decided that WebinarJam met our needs for webinars.- Branche: Freizeit, Reisen & Tourismus
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
-
Quelle der Bewertung
THE SECRET SAUCE TO GROWING MY BUSINESS
It has been great. I would love to see improved features, however it's still supreme right where it is. Multi user function to restrict my other staff from download emails would be great.
Vorteile
We started using webinar jam we had to come up with a solution to pivot our business. Webinar allowed us the ability to literally take hundreds of prospects from our free webinar to being paid customers with ease. The set up process is pretty lengthly, but they created a simple step by step fool proof process that is so very worth it at the end of the day. We have used several other softwares which were either too pricy and didn't deliver the value or didn't offer a streamlined and easy process to get someone to purchase during the webinar. Because of webinar jam we have been able to make sometime over $5000 in one hour from sales. Thank you!
Nachteile
ability to stream on multiple social media platforms at once and collect emails from those that want to watch.
lack of ability to allow attendees to sign up for email news letter during the sign up process.
ability to assign user to your account however limit admin access so that my assistant and other staff can access and create webinars but prevent them from accessing the ability to download emails from past webinars.
Would love if you also added in the ability to have break out rooms, or eventually full event options like hop.in
In Betracht gezogene Alternativen
GoTo WebinarWarum WebinarJam gewählt wurde
Zoom meetings and zoom webinar just did not have the functions to closes sales during the webinar like webinar jam did. Closing sales to our membership platforms are very importantZuvor genutzte Software
Zoom WorkplaceGründe für den Wechsel zu WebinarJam
Again the ease of use and the reviews from many other successful online marketers.- Branche: Medizinische Praxis
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
-
Quelle der Bewertung
Early Review
Very good.
There are a couple tweaks - the main being this issue surrounding emails as we are struggling to track who is definitely receiving email and not turning up vs who are never getting the emails. On free webinars people rarely tell us but when its paid we are getting numerous (at least say 20-30%) saying they never received anything. This is our main sticking point that we can see becoming a larger issue over time as we, hopefully, continue to grow.
Vorteile
1. UI-- is great, simple to navigate and works really nicely.
2. lots of features that work really well in practise.
3. the actual webinar rooms and quality of signal with ability to use multimedia smoothly on my side for users to watch is amazing.
4. chat, handouts, polls-- all really fabulous
5. replay etc is excellent feature
Nachteile
1. Emails- we are having some issues with engagement on some of our tutorials. When I test the sign up process it ALWAYS works. But we are having issues with multiple users telling us they are not receiving emails prior to the webinar. This is affecting both the number who turn up to our lives but when we use paid for webinars there are quite a number telling us they never get the emails (not in junk/spam etc). The issue here is we have no way to track when emails bounce back from the individuals email server. Our only option is a short video we put on our website to tell people to contact us if they do not get an email within the first 30 minutes after signing up.
2. Certificates- I use another method currently but as we grow this would be an amazing feature. Your system already utilises the shortcodes for emails. If there was a way to be able to provide certificates that are personalised that would be a great feature that would be worth spending more money on for our business. Currently I do this manually on the desktop with mailmerge in excel/powerpoint to create pdfs and then send them from an SMTP client.
3 . Templates-- it would be really helpful if the profile were expanded to include ALL your defaults for webinars that automatically are present whenever you create a new webinar i.e. your logo within the emails, the body of the email you normally write, the replica replay and how long it will be present, all the editing of any registration forms etc.
In Betracht gezogene Alternativen
Zoom Events and WebinarsGründe für den Wechsel zu WebinarJam
for many reasons. The interface looks a lot nicer, its more user friendly, I actually think it runs smoother, no need to download an app/client- which many people would not do as it adds that extra step.- Branche: Computer-Software
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
WebinarJam is the highlight among the webinar services you can get
It is very simple to set up a webinar, the process takes hardly a few minutes if you need it fast. You may also fully customize the sign up funnel and all reminders that go out to the attendees. No need to be a tech wizard to run it. Most sections are self-explanatory and if you get eventually stuck there are plenty templates and instructions you may consult to get it done. My team loves it and it is a no-brainer to present to large audiences.
Vorteile
Best feature I have not encountered with other providers: The PANIC button. If anything gets wrong, some function gets maybe frozen and you are stuck - The genius panic button creates a complete new session and automatically pulls in all attendees into the new room. No extra work needed. Saved our lives on several occasions, and we use Webinarjam more than once a day.
Nachteile
We are running our Webinars in German/English/Russian/Serbian/Croatian. Some translations into German are slightly incorrect, same goes for other languages than English. But that is no big issue.
Would be great if it would be possible if you screen share an application if it could share the sound of that app too. Otherwise, the video section utilizing YouTube works like a Swiss clock.
Warum WebinarJam gewählt wurde
Pricing and no software to be installed. A lot of clients have a "no install" regulation.Zuvor genutzte Software
GoTo WebinarGründe für den Wechsel zu WebinarJam
Price, reliability and number of attendees. With WebinarJam we can host up to 5000 attendees for a good price.Antwort von Genesis Digital
Thanks for your review! We're glad to hear WebinarJam has been easy to set up and customize and that it has met your needs for hosting multilingual webinars. Thank you for being a loyal customer! You are the reason we strive for excellence everyday.
- Branche: Medienproduktion
- Unternehmensgröße: 2–10 Mitarbeiter
- Weitere für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
WebinarJam in a Jam
WebinarJam allowed me to broadcast to a captive audience and interact with viewers. It was not as expensive as GoToMeeting and other products and seemed to have a lot of potential for the future. There were upgrades which promised more than could be delivered, and functionality which I was counting on disappeared. For example, a big reason for paying to upgrade was the ability to stream live to Facebook. This disappeared for unexplained reasons, and they kept saying that they were working on it, and blaming Facebook, but it never returned. A second problem was that the ability to stream your webinars to your own Website disappeared. After a couple of years, it seemed obvious that the company's owners were putting more and more of their effort in providing evergreen pre-recorded webinars and were launching a New Product that was a Content Management System and Funnel Building product, and little attention was being paid to upgrading webinarjam. The people who had originally been involved with promoting the product and supported in weekly broadcasts disappeared, and the lag issues never improved and now there seem to be connectivity problems. The scope within which you can use the product seems to have shrunk, and I now use other products which allow more presenters and are cheaper.
Vorteile
It gave me an alternative to GoToMeeting, and seemed to offer great flexibility, and features important to marketers and people offering training.
Nachteile
The lag between broadcasters and receivers. Small number of Presenters, and the failure to maintain integration with Facebook Live. I feel like the owners just moved on to developing other products.
In Betracht gezogene Alternativen
Zoom WorkplaceWarum WebinarJam gewählt wurde
Cost Savings and new innovative features and the promise of future developmentsGründe für den Wechsel zu WebinarJam
Originally, WebinarJam seemed to hold out more promise for future expansion, but instead features were dropped and the company moved on to promoting other products which were more lucrative.- Branche: E-Learning
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für 6-12 Monate genutzt
-
Quelle der Bewertung
EverWebinar by WebinarJam is very easy to use and still running!
We have never actually used WebinarJam itself but the EverWebinar platform by WebinarJam and it's been awesome. Despite the lack of certain things we wish it had, it's easy to know what's happening with the webinars (we still have webinars running even though they have been there for years). Loving it after years of use.
Vorteile
The ease of use. Our team and I love the step by step process to put your evergreen webinar up (it's like they take you by hand). We love the video tutorials; there's one for almost every step, no matter how small it is! And they are very well done. Another thing we appreciate is the ability to set your evergreen webinar as it was a live webinar: dynamic attendees, messages that can appear at certain times, the automated product offer cards, etc.
Nachteile
Even though it is very easy to use and set up, the UI feels dated and it lacks some features the competition has: like a more robust tracking system that can help us know exactly where to improve our message in the funnel (although they seem to be improving on this). Also, we don't like it depends on Google Hangouts/Youtube (a video MUST be uploaded to another platform like YouTube and the URL pasted into the video source). Finally, another thing that annoyed us was when they updated it to version 2.0: we weren't notified and we had to move to the new version in a rush so our webinar won't stop running. I remember it was not that easy of a process and took us by surprise.
Warum WebinarJam gewählt wurde
GoToWebinar was robust but kind of complicated to set up and it was expensive. It was not a good value.Zuvor genutzte Software
GoTo WebinarGründe für den Wechsel zu WebinarJam
WebinarJam and Zoom were very limited with the CRM and email autoresponders integration. Also, the attendees' limits were really low. Actually, at the time a lot of the online marketers we know and respect were using WebinarJam over these alternatives so we didn't take that much time analyzing them.Antwort von Genesis Digital
Thank you for sharing your experience with EverWebinar by WebinarJam! We're thrilled to hear that it's been serving your needs well over the years. Your feedback is valuable, and we're continually working on improving our platform to provide a more seamless experience. We appreciate your support and look forward to serving you even better in the future!
- Branche: E-Learning
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Español
Mw gusta sin embargo deben dw dar soporte en ESPAÑOL
Vorteile
Buena plataforma
Facil de usar
Buena para vender
Nachteile
Necesitan dar mas soporte en español
En estos tiempos hay uba gran oportunidad de negocios.
Estot dispuesto a ser su representante de ventas en mexico y amerixa latina. Tenemos actualmente un mercado cautivo de más de 10 empresas y emprendedores.
- Branche: Computer-Software
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Good Software but Support Needs to Improve
When the platform is working smoothly (like the Older Versions) it's a great way to sell products via webinars.
The New Version is still very buggy so it's a challenge to use at the moment but hopefully overtime it can catch up and be as solid as the Older Versions.
Vorteile
It's a good "All in One" type of software for running webinars and covers all the basics well.
Nachteile
I've been with EverWebinar since the very first version and have since moved onto the 2 new platforms they have developed and am now using the new platform.
Unfortunately several months after using the new platform I am still finding and reporting new bugs to Support.
They used to be very quick to reply but nowadays it takes 5-7 days to hear back from them so tickets are open for many weeks.
Sometimes they fix bugs but often I am told the issue is on my side which is very frustrating since the Older Version of the platform worked like a dream and all the bugs only appeared in the New Version.
So as much as I like the EverWebinar Team the Customer Support is really lacking at times and that's reflected in a lower recommendation/score that I would normally give them but I have to be honest here.
Also, you can Request Features but some very important ones that received tons of votes from other users going back 2-3 years were never put on the Roadmap so I would like to see them listen to their existing customers more when it comes to what new features to add.
- Branche: Marketing & Werbung
- Unternehmensgröße: 11–50 Mitarbeiter
- Monatlich für 1-5 Monate genutzt
-
Quelle der Bewertung
It could be great, but it really is not.
We are using Webinar Jam to conduct LIVE workshops to help people build digital marketing platforms. So you can see, we are accustomed to tools fitting together. Webinar Jam does not meet that criterion really at all unless you run everything from their site.
Vorteile
I like the additional features of reminders, social cues to get people to convert and the recording is amazingly good.
Nachteile
It is wholly lacking a paid user solution. The best they can come up with is shoving a PayPal button on a registration form. The signup process reflects a funnel with several steps and should really be a single checkout form - name info, card info, seats - checkout. But instead, you have to register by just selecting the webinar, then go pay through a third-party app, then go actually register through their form. It's ZAPIER integration does not accept actions so if you made a simple flow for checkout you can neither write them in through Zapier nor load a file of guests. Paid functionality for sign up is minimal.
In Betracht gezogene Alternativen
WebinarNinja, Zoom Events and Webinars, Livestorm und GoTo MeetingWarum WebinarJam gewählt wurde
Looking for an easier user experience - did not get it.Zuvor genutzte Software
Zoom Events and WebinarsGründe für den Wechsel zu WebinarJam
The reviews on their site were amazing - should have been the first clue. The customer service is slow to non-existent and while it costs less, relatively speaking, it's only because ZOOM forces you to have Zoom Meetings in order to get ZOOM Webinars. A general rule of thumb, don't screw customers into having to take a product they don't want to get one they do.Antwort von Genesis Digital
Thank you for taking the time to share your thoughts. We're sorry to hear about your challenges with WebinarJam. Your input serves as a driving force that enables us to consistently improve our platform. Ensuring our customers' satisfaction is our top priority, which is why we genuinely pay attention, value, and act upon your feedback. Feel free to share any additional details or suggestions. Thank you!
- Branche: Non-Profit-Organisation Management
- Unternehmensgröße: Selbstständig
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Jury is still out....
It's not plug and play! My experience has been laborious and stressful. I am working diligently, and have been for 2 months, to understand how to pull off a webinar with no issues, but haven't yet. That is a whole lot of effort with very little return.
Vorteile
The reporting is what separates Webinarjam from the other platforms being used like Zoom.
Nachteile
The training. It is baffling that a webinar company does not have a single teaching webinar on their product. Instead you have read the directions that read like a tech manual. It's not good. In addition, because there is no call in support, problems cannot be fixed when you are experiencing them. I sit in on the QA sessions, which are helpful for general issues, but not specific to individual issues - which seem to be vast. Tied with training is the inability to customize or expand the registration page. For novices, we are lost when we hear terms like API ( we hear blah blah). All I need is a few more fields... why does it have to be so complicated? The guys who do the Q&A session are nice enough, but you can tell they are techies, when the people on the phone are not. It's speaking two different languages.
- Branche: E-Learning
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
The BEST webinar software to generate daily sales!
WebinarJam has allowed me to add 3-10 sales each day on my evergreen webinar funnel , without a glitch. The best thing is their support, something that other webinar providers lack in. Keep up on your great work & new feature impeovements!
Vorteile
- Ease of set up & use
- Lots of features & new updates
- Stable software
- Quick support
Nachteile
If you could provide even more webinar registration templates that are customizable that would be awesome!
- Branche: Pharmazeutika
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Kostenlose Testversion genutzt
-
Quelle der Bewertung
Hopeful dreams crushed during the trial - Not suitable for professional use
Looking for an affordable but reliable way to provide LIVE webinars, WebinarJam did not perform as expected.
Vorteile
Made the decision of trying it after reviewing expert videos and websites like Capterra recommending it. I consult for a non-profit with limited budget and as many others, are in need of remote tools to deliver their messages. I am NOT in the business of selling fake guru trainings, I need a solid, professional platform to educate a demanding audience that attend free sessions. I hoped WebinarJam was the solution of my problems but the trial was unsuccessful.
Nachteile
Registration fields are very limited (e.g. we would love to request company name), confirmation emails work unreliably, interface is cumbersome and counter-intuitive (especially for attendees), if you upload the slides they lose the animation, we tried many times to share our powerpoint screen with little success. This is VERY frustrating and for us, it was unacceptable. It's probably better for pre-recorded webinars but I don't recommend it for Live Webinars. Avoid embarrasment! Customer service is really slow but I want to attribute it to COVID-19.
Gründe für den Wechsel zu WebinarJam
Integrated Registration and landing pages, affordability, apparent (but non-existent) technical advantages.- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Webinar Jam from a Person who is not techie
Ineffective communication and interaction during webinars.Inefficient organization and management of webinar events.Limited accessibility and flexibility for attendees.BenefitsImproves communication and interaction during the webinar.Streamlines the overall organization and management of the event.Increases accessibility and flexibility for attendees.Solved Problems:
Vorteile
Offers two-way audio and video, screen sharing, and live chat capabilities for effective communication and interaction.Enables mobile access, allowing attendees to join the webinar from their mobile devices.Streamlines event management with features such as real-time chat and file sharing.Offers presentation streaming for seamless delivery of presentation materials.
Nachteile
Potential technical limitations and the need for good quality audio and video equipment, reliable network connection.May require investment in technology and training for effective use.
Antwort von Genesis Digital
Thank you for your feedback on Webinar Jam. We're glad to hear it's improved communication and organization for you. Your input serves as a driving force that enables us to consistently improve our platform. Ensuring our customers' satisfaction is our top priority, which is why we genuinely pay attention, value, and act upon your feedback. Thank you!
- Branche: E-Learning
- Unternehmensgröße: Selbstständig
- Monatlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Outstanding and comprehensive information delivery and client satisfying system. Evergreen too!
Vorteile
It's not just the software. The creators are truly experts in the field. As a professional consultant that is expected to be ahead of the curve, I am surrounded by truly accomplished and relevant industry leaders. Meaning that my search was likely intended to achieve very similar results as anyone that would typically become one of my clients by watching one of my webinars. Which because this product is created for today's evergreen and create once deliver 24/7 scale to freedom I have modeled a 7 figure business that literally takes a weekend of hard press work up to six weeks of part-time effort to complete. That will then do the rest of the heavy lifting. Ideal for coaches, trainers, infor product makers, workshops, lead generation, networking, team meetings and the list is as big as your imagination.
Nachteile
my only con.... keeping it real and such... is some of the people that are getting famous by the leaders of the company tend to be clicky... and fail to recognize those of us that come from a different culture such as law, professionals of other sectors, and so on. They love to talk about millions in sales and sales sales... sales... when those of us with truly professional credentials expect without hype to make millions or frankly, billions... and never once have to speak about it because our clients aren't in that state of mind. So, even in a post like this one where i'm tryig to leave an accurate con...I still refer to the crazy amount of money you can make if you learn what I've learned and you use the models the way that are intended. Of course that's what I spend much of my time consulting clients on.
- Branche: Bildungsmanagement
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Ultimate Music Theory Weekly Webinars LOVE WebinarJam!
WebinarJam not only provides THE BEST platform to deliver webinars, they also have awesome training and support. BRAVO WebinarJam, keep up the great work :)
Vorteile
I love using WebinarJam to connect with our customers and run our weekly Ultimate Music Theory LIVE Webinars. It's super easy to set up and use and I love the COPY function and options with email responders to stay connected to our customers. I also love the options of having different sizes of my live image inside the screen sharing option so people know I really AM LIVE with them.
Nachteile
Love all the new concepts you have added!!
- Branche: E-Learning
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Good but not great - perhaps a necessary evil
We use webinar jam to host live webinars.
Vorteile
It's pretty dang quick to set up a webinar. There are two options - express and full - and you can switch between them at will. What I love is that you can set up offers to show up so attendees just have to click a button to get to the sales page instead of typing in a URL.
Nachteile
Sometimes the slide transitions don't work correctly. Sometimes it's hard to get other hosts in the room. The registration and thank you page templates are hardly customizable and you can't use your own custom-built thank you page. The user interface is clunky and ugly. It fails to send emails sometimes, too.
In Betracht gezogene Alternativen
DemioWarum WebinarJam gewählt wurde
Webinar Ninja failed spectacularly during a webinar so we dumped it.Gründe für den Wechsel zu WebinarJam
We couldn't customize the emails in demio enough. But now that email sending (and even syncing with ConvertKit) stinks sometimes with WJ, maybe we'll get Demio when our contact is up.- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: Selbstständig
- Weitere für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Terrible Support
Terrible.
At this point, I wouldn't recommend it or use it again.
Vorteile
It is a good tool once you understand it, but learning to use it is a frustrating experience.
You can watch a 2.5 hour training video - but you can't rewind - so if your connection drops, YOU HAVE TO START AT THE BEGINNING!
I asked them to make it available to watch on demand and in a format, so you don't have to watch in one sitting, but got no joy.
Why do they make it hard to use their service?
Nachteile
Terrible support.
The platform wasn't working properly.
I emailed them several times (pre-covid). when they finally responded, I could log in to get the reply! I told them that password didn't work and I couldn't reset it:
They kept sending me the password!!!!!!!!!
When I kept telling them the password doesn't work and I can't reset - their system didn't let me.
They didn't respond to my request for a refund
- Branche: Medienproduktion
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Kostenlose Testversion genutzt
-
Quelle der Bewertung
Catastrophic support, just bought software and forced to transition to version 4 which DOES...
Vorteile
seems all eays BUT IT DOES NOT WORK at all and support ignores you.
Nachteile
Catatrophic support that does not come back to you.
But let's start with the beginning. Their webinar registration templates do not offer free form fields (I need additional information on webinar registrants such as "company type").
Then just one day after buying the software I am forced to do this - a RIDICULOUS PROCESS. However it does not work as NONE of my logons work.
"Starting Jan 31st WebinarJam & EverWebinar 3.0 will no longer have the ability for new webinars to be set up and run.
1. First, you will need to click and go here
2. Once on that page simply click the “forgot password” text under the log-in button.
3. Enter your email address in the box and click “reset my password.”
4. Once complete, you’ll receive your new log-in credentials in your email inbox and you’ll be able to access the new platform.
So I opened up support tickets WHICH I CANNOT ACCESS AS THE LOGON DOES NOT WORK!
"if you would like to review your tickets, please follow these three simple steps:
Visit our Helpdesk portal at https://home.webinarjam.com/contact
Click on Support and then My Tickets. See screenshot: https://www.screencast.com/t/dwwrGmVCbF
Log in using these credentials:
Email:
Password: "
AND, of course, the PASSWORD RESET does not recognize my email!
Now, don't get me wrong, I have been operating a web based business since 2003 and studied computer science, so I am usually good at setting up stuff but this is crap.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 11–50 Mitarbeiter
- Monatlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
WebinarJam Review
Overall WebinarJam is still a great product, although I would hope that the development could work on new features. There has been nearly nothing new over the last 2 years and other Webinar platforms are investing way more into new features.
Also the support could be better, even now in these times, waiting times of 4-5 days for an answer is really long. And I had to wait for answers during normal times 2-3 days and got a standard answer that was not related to my question. Very frustrating.
Vorteile
Setting up Webinars is easy and good structured, Webinars running mostly smooth, Functionality during the Webinar (chat, injections, etc) are great.
Nachteile
One feature we are missing the most is a better integration with Kartra as well as Zapier. We would highly need a feature to add Registration on the one or other way from outside. We have ask for this feature several times, but seems there is NO progress on that.
As we have several memberships on Kartra, we like to be able to sign up persons to Webinars directly with automations from Kartra. This is a really big point for us.