GoToMeeting ist eine Videokonferenz- und Collaboration-Software, die Meetings von verschiedenen Orten wie E-Mail, Microsoft Office und Instant-Messaging-Tools aus starten kann. Die Lösung eignet sich für Unternehmen jeder Größe und kann sowohl vor Ort als auch in der Cloud eingesetzt werden.
Mit GoToMeeting können Nutzer Online-Meetings, -Präsentationen, -Schulungen und -Videokonferenzen organisieren, Einladungen für sie versenden und an ihnen teilnehmen. Kunden, Kollegen und Interessenten können jede Anwendung auf den PCs von Nutzern anzeigen. Die Videokonferenzfunktionalität HDFaces kann bis zu sechs hochauflösende Video-Feeds pro Sitzung teilen.
GoToMeeting bietet Funktionen wie synchrone Bearbeitung, Projektmanagement, kooperatives Schreiben, Protokollverwaltung, Einladungsverwaltung, Zwei-Wege-Audio und -Video, Chat und Messaging. Die Lösung bietet eine kostenlose mobile App, die ein sofortiges oder geplantes Meeting von Geräten wie Windows-Telefonen, iPads oder iPhones aus starten kann.
Jorge B. Branche: Informationstechnologie & -dienste Mitarbeiteranzahl: 11-50 Mitarbeiter
I have offices, customers, account managers, partners and even developers in severalc countries. With this solution I can keep meetings or presentations everywhere in the World where I have Internet connection.
The sound can be by Internet or phone call, I can share my screen ot my webcam, and aldo I can save the meeting, to keep track of it.
I've tried other solutions and for me the best from this solution is how easy is to access to the conference for my customer. Just one click and they are inside the conference.
I would like to send invitations to my customers from the same interface instead than copy&paste the content of the access. It has plugins with main mail solutions like outlook and GMail, but sometimes because I am in a customer with firewall email rules that don't let me access to my server from outllok but only by webmail, I have to create the conference form one site copy&paste and send the invitations from my webmail.
Kevin C. Branche: Finanzdienstleistungen Mitarbeiteranzahl: 11-50 Mitarbeiter
Overall, we've had a great experience with GoToMeeting. It is a great meeting software and makes it easy for clients to use. It is secure and there are different methods to enter a meeting.
The best part about GoToMeeting is the hub and how it makes it so easy to view and schedule meetings. We also love the personalized meeting room for impromptu meetings.
The customer support could be a little better. There are times when they seem put off when we ask them questions. We would love to see some in meeting features being a little easier to use.
Rad D. Branche: Fotografie Mitarbeiteranzahl: Selbstständig
My relationship with LogMeIn and GoToMeeting was bad from the start. As I was looking for a product to deliver webinars and charge for events, I was promised the moon by sales reps that I later learned didn’t understand the tool and gave me erroneous information.
I was also assured before my purchase that their support was top notch. It wasn’t.
My biggest complaint, aside from things that didn’t work as promised, was the inept support. I frequently got techs who knew less about their product than I did. I was frequently given incorrect information and many times was promised a call back that never came.
When the pandemic hit and I increased my for sale webinar events, I experienced problems with the integration to PayPal. From the first time I called, they refused to consider that the problem could be with them and insisted it was with PayPal. They refused to investigate, even though PayPal reps had thoroughly investigated and had some suggestions. They simply refused to consider the possibility of a problem on their end. This despite the promises and hard sell they gave me about how well this feature worked. It was the primary reason that chose their product in the first. After forcing the escalation of my concerns to upper level people in the organization, I thought I’d found someone to listen and dig into what was going on. Instead, I got more hollow assurances and promises of follow up and call backs that never happened.
overall, a disaster.
Not much. I was able to offer webinars, but many of the features promised by sale reps didn’t pan out or work as promised.
Poor integration with PayPal when selling events. Bugs in applications, things that worked only if you did an end run around a problem that went unfixed for the entire time I had the product.
Sarah H. Branche: Marketing & Werbung Mitarbeiteranzahl: 2-10 Mitarbeiter
Our agency has using GoToMeeting for years and it has been extremely user-friendly to deploy across both MAC and PC systems. The web audio has always been crystal clear, which is one of the most important aspects for effective virtual meetings. Our team has also been reall pleased with the ability to screen record. We will continue to use GoToMeeting over Zoom because it's always been reliable, safe, and extremely efficient, even before COVID-19. We have never have any issues with data privacy and GoToMeeting gives us that peace of mind that our conversations are secure and protected.
GoToMeeting is one of the quickest and most reliable virtual meeting tools available. We've been using GoToMeeting for years and it's always been very secure and safe to use at our agency. Unlike Zoom, we have never been hacked and find the quality and chat features on GoToMeeting very reliable. The admin dashboard provides very robust reporting, especially for time-tracking and monitoring within our agency and for grouping various teams together. You can use this tool to organize a meeting in just a matter of minutes and have peace of mind that your meeting space is protected and data secure.
The note-taking feature is extremely useful because we don't have to keep jumping back and forth to different screens to record meeting notes. However, it would be really nice if the note-taking feature could be part of the professional plan, especially during COVID-19. It seems like a feature that could be added on at no additional cost and that would be so useful to our teams.
Marco F. Branche: Pharmazeutika Mitarbeiteranzahl: 201-500 Mitarbeiter
Since we adopted GoToMeeting to manage web conferences with customers and external partners, we experimented a stable and reliable way to keep in contact, which has been especially proven during the last month of health contingency, with good performances and even with intense smart working usage of the platform over our organization. We recommend to go with a paid band guaranteed service, for professional purposes.
- High availability in terms of network resources consumed (optimized compression protocols)
- Support elevated number of simultaneous users flawlessly
- Pretty easy configuration and management panels
- Other platform are quickly gaining popularity thanks to better user interface and functionalities over web browsers
- Not cheapest option among paid web conference systems