Xactly Incent – Bewertungsseite 2

Vorteile

Xactly Incent is a very powerful and flexible compensation tool and will be able to scale with us as our business grows and if set up and administered properly, could easily support thousands of users.

Nachteile

The implementation was much longer and harder than expected - we missed our deadline and were scrambling at the end of the year to get everything working properly. Also, DELTA (for loading orders) is very inflexible and we will likely be looking to switch to Connect in the future.

Vorteile

Super easy platform to navigate in. Keep up the good work

Nachteile

Loading time is not that fast, also diagrams could be more visible.

Vorteile

Great tool overall. For a company that was about 200 sales reps along with SEs, CSMs, CAMs...to generate plan documents for, this tool was a game changer as it was much more automated compared to the excel files we had to send out and receive back in email after approval. Automation was key to any vendors we were reviewing as we were a start up that was quickly growing. eXactly met these requirements amongst others.

Nachteile

While very flexible, there are times where it didnt accommodate various SPIFF programs which was no biggy as these programs only run for month or quarter at most which we were able to manually process.

Vorteile

Xactly allows you to streamline your monthly commissions process. It also allows your sales individuals to easily track their sales and commissions.

Nachteile

At times the software is confusing to use. It is difficult to diagnose why the software is not calculating commissions.

Vorteile

The time saved on calculating commissions/pulling commission related data is incredible.

Nachteile

The user interface feels old, some of the features, or lack thereof, seem outdated.

Vorteile

This program is not only very accurate but it is also easy to navigate. My entire department relies on this to calculate our commissions and pay and it is clear, concise, and simple to use.

Nachteile

They do quite a bit of updates that mean data will not be able to be pulled during these times.

Vorteile

-Ease of use
-Flexibility
-Customer Support
-Express services team
-Integration/Reporting with SFDC

Nachteile

-Would like the opportunity estimator for numerous opptys at a time

Vorteile

Sales comp calcs not in excel. Locks computations and controls changes. Distributes comp information online to employees

Nachteile

Hard to use. Hard to taylor computations to meet our comp plan designs. Hard to integrate with CRM and HRIS systems. Difficult to access and report on data in system.

Vorteile

There are some great features. Love the fact that the sales reps can see the loans that they have closed in real time.

Nachteile

Changing plans can be difficult. You really need an expert to help which always come with a price. Reporting is a challenge.

Vorteile

Even extreme complex sales compensation plans are simplified via Xactly.
Quota and Territory management is done swiftly using some simple rules.

Nachteile

Reporting is a bit complex process and needs to be simplified.

Vorteile

It's accurate and usually fairly easy to use. It handles a lot of variables. Makes it easy to calculate commissions for a lot of employees.

Nachteile

Some plans can be difficult to set up--have to rely too much on customer service for these. Too many issues come up that need fixing.

Vorteile

The system runs smoothly, and the numbers are calculated correctly after your plans are set up.

Nachteile

Any problems that arise are fixed by the wonderful teams that are there to help you.

Vorteile

Easy to see sales and commission credits daily.

This helps me forecast and track where my team is vs goal and forecast.

Easily allows me to compile stacked rankings.

Nachteile

Ability to real-time sync with Oracle, to see instant updates.

Vorteile

I like having a platform that can show me my compensation and how it is broken out.

Nachteile

It is very challenging to use. Every time I go in there it takes a long time to figure out how to see what I need to see. It is not intuitive at all.

Vorteile

Xactly provides us reporting we need as well as capitalizing commissions for us. We have all of our people on commissions plans in Xactly. By using Xactly we were able to get rid of any manual calculations that needed to be done in Excel.

Nachteile

It's not as customizable in some areas as we would like. Some of our end users find it hard to follow and read.

Vorteile

The ability to calculate with different designs, eligibility, pulling data/reports, and loading data into Xactly is very easy.

Nachteile

There's some system limitation and we still need to calculate manually.
Draws aren't tied to a person record and there's no auditing in the draw or hierarchy function

Vorteile

Prior to going full force with Xactly, it would take us 3 weeks to get revenue and commissions calculated. It can all be done in 1 day now.

Nachteile

The only thing that I dislike is the fact that I wasn’t using it sooner.

Vorteile

The product is constantly growing and making improvements. We love the updates and they're on the path to great things. The value is the main seller for it's price point. It's fairly easy to use and does the job.

Nachteile

There are a lot of little improvements that could be made that will drastically ease the administration portion of using the tool, like having the upload format be the same as the downloaded form and more calendar flexibility (ie semi annual).

Vorteile

One stop shop for all reps/managers! I love that reps have one place to go to get all their questions answered!

Nachteile

Clunky, hard to troubleshoot. It's really tricky to make the ncessary edits here. Any mid year changes to a comp plan require speciailits.

Vorteile

Ease of use for our field reps: dashboards and reporting self service so that they can see their commission real time. Our field reps also really like the estimator on their opportunities. This allows them to forecast/gage how much commission they can make based on the opportunity's current amount/deal size.

Nachteile

Reports and Dashboards in Salesforce...instead we had to build them in Xactly for our reps to access in the application, this adds another application we had to train our reps on.

Vorteile

- Easy to configure
- Cost efficient
- Fully integrated with Salesforce.com

Nachteile

- Not designed for a fast-growing organization - at some point we will outgrow and will need to go to the Incent product
- Sometimes calculation times and page loads are slow (but still way faster than doing it manually!)

Vorteile

Xactly has enabled us to reduce commission processing time AND decrease the number of errors. The sales users not only love the increased confidence in their payments, but they also love Xactly's easy to use interface!

Nachteile

There is a bit of a learning curve to learn the software as an administrator, but once you have mastered Xactly the incentive compensation management possibilities are endless.

Vorteile

The layout and visibility of the screens.

Nachteile

It's kind of difficult initially until you learn how it functions. Some features can be simplified if the type of software being used will allow.

Vorteile

The ability to streamline the monthly variable compensation process creates a lot of value. The tool provides clarity for the Sales department. It allows them to see what they are being paid on.

Nachteile

The tool is difficult to use and scale for our company. In order to use the tool there is a lot of jumping around from tab to tab in the product. A more linear, step-by-step, approach would be easier to use. The customer service representatives also have not been quick to respond to questions. When they do respond their replies have been short and unhelpful.

Vorteile

I recently understand Xactly system has many features apart form commission calculations and which we are not aware of these, like example :- commission amortization model , no need to re-calculate for previous records if any sales person sign the plan middle of the year, etc

Nachteile

1. There should proper communication on any new features with in Xactly system.
2. There is no support for us from India, every time we need to contact US people if we have any issues in system.

Vorteile

In the end, I can see the information I need, after a fashion and have the ability to drill into the details.

Nachteile

The software is not intuitive, confuses quota attainment and pay, and has a ton of irrelevant and unuseful data.

Vorteile

Functionality is really great. Good insight for sales reps to keep up on monthly performance. Lots of uses from software to manufacturing.

Nachteile

It is somewhat confusing. Seems like band aids are placed rather than fixing the root issue or putting a feature where it belongs

Vorteile

features and benefits are useful and well received by the sales reps. Team rankings is something that our Execs as well as reps like - it keeps them wanting to be on top. I like the flexibility of the dashboards and reporting

Nachteile

I would like to see more functionality around the Quota product. I also do not like the customer support process. you must submit a ticket, then wait for an email response which you cant directly respond to, but must open the software portal to do so, then your response goes back into a queue, and you wait for the next response. The simplest of issues can take 2-3 days to resolve.

Vorteile

Visibility to our user group & ease of use.

Nachteile

Configuration issues with the Xactly team.

Vorteile

Ease of use and detailed information. Systems gives me daily updates as long as corporate updates systems

Nachteile

takes too long for Anixter to update info. from eclipse system into Xactly system

Vorteile

Easy to Configure plans and rules.Transparency of data and payments for the payees. Automation of data feeds and calculation.Effective dating to allow multiple change of scenarios for a payee in a given pay year. Routing of plans and audit trails.

Nachteile

Analytics requires a good understanding of data model/bit of technical understanding behind custom queries to run reports. Data refresh is 2 hours after a calculation which is a stretch when you have payroll and accruals strict due dates.

Vorteile

it is User Friendly. Everybody is able to use it with little or no problems

Nachteile

It Can't configure complex contracts. We have a wide variety of contracts and they get complex and Xactly cant configure them

Vorteile

Ease of use, great for history and audit, accurate calculations and reporting

Nachteile

Can take a bit of time to learn how to create calculations, but once you're in it's intuitive.

Vorteile

Incent is good at integrating your data into the system, using the quotes that you've built, and calculating the sales commissions. It performs exactly as we want the software to perform. Also, the community portal is great, and will always have an answer for your questions.

Nachteile

The user interface is a little old and can take some time to learn.

Vorteile

It is relatively easy to use without being specifically trained. Makes commission entitlements transparent. Export to Excel functionality is very helpful

Nachteile

Selecting the right report is not always easy - no description of what information is included in a given report. So it's sometimes a trial and error effort to find the right one.

Vorteile

It's easy to access and familiar with this tool

Nachteile

If any changes happened in the middle of the calculations we have to run the process whole year for few cases and it takes time to complete the daily process.

Vorteile

Xactly offers me a snapshot of my monthly/qtrly/annual goals where I can track my progress and the details of my pay.
User friendly and easy layout.

Nachteile

Some of the layout and the way it scrolls through pages

Vorteile

Has potential and is outward facing. Tight link to SFDC and can take Sales Teams away from tracking incentives on their own. Tons of functionality and value can be seen when deploying the SW.

Nachteile

Reporting (Analytics) is just not easy to use. Can't always pull information you need. Setting up users is rather cumbersome. Might be our set up but loading data isn't easy and when you get errors, there is not real help as to why it won't accept the record. Tracking our held commissions is a chore and need to do this outside the system. Having to recall documents you've sent out if you need to send a corrected one -- should be able to change while in process as long as not approved.

Vorteile

it integrated directly with salesforce! Absolutely loved that.

Nachteile

It was painful to use, setup and customize and the reporting was really hard to read

Vorteile

Xactly is a great tool for standard commission roll ups, plans, payouts and reporting analysis.

Nachteile

Setting up a new year is time consuming and you need to know and understand all functions of rules, formulas in order to set up.

Vorteile

It is very easy to see revenue details, commission details, etc., in Xactly. The functionality to see the breakout between regular commission, bonus, and kickers is great.

Nachteile

This could REALLY use a facelift. It is so basic it doesn't look like anything more than an old Excel spreadsheet.

Vorteile

High level of customisation gives you the ability to setup the system as you require it. Things can also be tweaked as long as it isn't built into the DELTA process.

Nachteile

The user interface needs to change. There are way too many sub-menus to setup a user and isn't simple enough to set-up without a proper documentation process.

Vorteile

Easy to use, easy to set up, easy for users to understand

Nachteile

The time it takes to implement

Vorteile

It does exactly what we ask it to do. Sales team has good visibility and allows us to close our months more efficiently

Nachteile

Some reporting functions are difficult to customize and navigate. For example, we can't run YTD reports from Incent. There are also some inconsistencies with layout

Vorteile

The ability to have the quota and actual sales information in real time in a very friendly way for the sales force.

Nachteile

Ability to develop reports and dashboards

Vorteile

As a non system admin it is simple enough to do minor tweaks to the plan. Some major tweaks with the help of support.

Nachteile

Versioning of some of the the feature used to be but I am discovering there has been some changes so it no longer applies. I would have to say some of the upload templates are not that straight forward. Had to figure the fields.

Vorteile

My favorite thing about the software is the automation and all of the reporting capabilities.

Nachteile

My least favorite thing is trying to configure for new plans

Vorteile

User friendly and robust system for all type sales incentive plans

Nachteile

It's very good system from administrator persfetive and end user view as well

Vorteile

Features and info are great. You can all the info at once.

Nachteile

User interface is hard to understand. You need to know where to find the info.

Vorteile

It links to SFDC, easy to use and accessible to our field team.

Nachteile

Hard to calculate a renewal rate for some compensation components