Raklet

Vorteile

We are a professional organization that requires the capacity to track our members in order to award certifications, track continuing education units, and conduct events for the professional growth of our members.

In light of the preceding requirements, we discover that racklet are capable of assisting us in achieving our goals. The certificate is one of the things we'll need to make, and it will help us a lot to make sure that our organization runs smoothly.

The developers working on this platform are quite approachable and well-versed in the requirements of our firm. Their understanding of our organization's needs, as well as their eagerness and willingness to help us reach our goals, is a big deal.

There is always the chance to check with the team and ask that a feature be added to your account if one isn't already there.

It is possible that this platform will provide us with many additional functionalities that we have not yet completely explored. Utilize digital tools such as memberships, newsletters, and other forms of advertising to develop and monetize your following. There is no need for coding.

There are a lot of useful tools that this platform can offer that we haven't used yet that will help us make our community experience beautiful.

I would strongly recommend this platform to any serious businesses that want to give their users a great experience.

Nachteile

Feature limitations on artifact submission

Vorteile

Accessibility to developers was key to set up the system to suit our needs

Nachteile

Different time zone means a delay on responses

In Betracht gezogene Alternativen

Warum Raklet gewählt wurde

Gründe für den Wechsel zu Raklet

Vorteile

Easy to install, easy to use, fantastic customer support - responsive and helpful. It has same features as traditional community software/platforms for a fraction of the price.

Nachteile

The overall generic/initial look is not too ‘modern’, and unless you’re a bit tech savvy it’s hard to modify.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Raklet

Vorteile

I like the bar code option and also the social aspect, with announcements . The fundraising feature was also quite cool.

Nachteile

* Bad customer service - very slow and often no response. I got so frustrated. (After no response for over a week, I then received a "how was your experience?" email - hence this review. * False advertising - it does not integrate with your website (it is basically a button re-direct to their site). * It also does not integrate with Facebook or Eventbrite as advertised - it only integrates with Zapier, and the functions are not useful for businesses. (Ie: it won't create an event like it does on Eventbrite, it only creates a post). * Event functionality is very basic. I had endless issues trying to get an event live with 503 errors. * You upload your logo but when customer register on an event it doubles up the logo (even though its only been uploaded once). No "event images" appear in emails, or on the event listing page. * I was unable to find an event calendar - just a list of events. * If checking people in to your event when you have no wifi or mobile phone service is important to you, then this is not for you. * An event organiser is unable to cancel an attendee from the app. * Probably the most frustrating thing was that I was still in my trial stage, but had to pay to use the features that I wanted to test. I used the system for 4 days (most of that was waiting for their customer service to get back to me). I have requested a refund for the trial as I never actually used it for my business but I have been ignored, or told to read the terms of business.

Vorteile

Raklet’s user-friendly interface and comprehensive features make membership management a breeze. I particularly appreciate the ease of creating and managing member profiles, sending out newsletters, and organizing events all from one platform. The customization options for membership levels and payment plans are also impressive, allowing for flexibility to suit our organization’s needs.

Nachteile

While Raklet offers robust features, I found that some advanced customization options could be more intuitive to navigate. Additionally, occasional technical glitches or slow loading times can occur, although they are usually resolved quickly by the support team.