RAKEN

Vorteile

Mobile friendly, and very vivid interface.

Nachteile

In front page there should be a sign up option

Vorteile

The ease of access and the usability of the app.

Nachteile

No clock in clock out time clock option.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu RAKEN

Vorteile

Accessibly and the simple interface makes the integration into using very simple for employees new to online softwares. The surveys are also very helpful and allow for easy to compute data being accessible for everyone to see.

Nachteile

Isn't much that can be tailored to our needs specifically. We have discussed with members of your team on certain features or abilities we would like to have available that you are unable to meet.

Vorteile

After getting into the app it has changed the way we monitor our jobs. It’s been a great addition to our company!

Nachteile

I can’t say what I like least. It’s a really good app with great customer support.

Vorteile

Daily and Super daily Reports.

Nachteile

Connecting to other software for reporting/dailys etc

In Betracht gezogene Alternativen

Warum RAKEN gewählt wurde

Zuvor genutzte Software

Gründe für den Wechsel zu RAKEN

Vorteile

Keeping up with scope of work hours and manpower

Nachteile

No cons
All pros Digital Secretary at your fingertips A blessing definitely help you stay organized

Vorteile

It is easy and quick to work with on a project. You van work on your, IPad or laptop all in the same day.

Nachteile

No guide book that can purchased to use as a referemce.

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Vorteile

Variety of ways to enter data, solidly switches between entry platforms. ie laptop to iPad to mobile phone. voice entry works great! reports are painless and easy to share.

Nachteile

Its a little rough on searching past history...

Vorteile

I find the app easy to use and navigate. It is only limited to what you input into the app.

Nachteile

I cannot think of any cons at this time.

Vorteile

pretty easy to navigate and it is pretty self explanatory.

Nachteile

I have no opinion on this. I cant think of a thing that I don't like about it.

Vorteile

Ability to use in the field helps keep the job running without taking the time out of anyone’s day to run out to look at the job and stream line changes.

Nachteile

Toolbox talks could improve for adding people via app vs having to go on desk top.

Vorteile

Raken help keeps track of details at different project locations.

Nachteile

Obtaining an invoice from Raken system is challenging.

Vorteile

Our small company is able to do all necessary project documentation and tracking in Raken.

Nachteile

WE would like to have a more seamless integration with our Quickbooks accounting software.

Vorteile

Customer support and accuracy I like the way it keeps track of the hours even on other jobs

Nachteile

Rollover. And the way it carries over I have no problem and if there is I call customer support

Vorteile

The pictures and reports tagged to each day and job.

Nachteile

The mobile app isn't as functional as the web.

Vorteile

It's very user friendly. We have employees who aren't tech savy but they haven't had problems using it.

Nachteile

That all of our guys don't use it in the way that we ask them to.

Vorteile

easy to use and I like that you can use in your mobile.

Nachteile

I really like everything on the app make your job easy.

Vorteile

Puts a lot of features at the finger tips of field users and easily manageable for admins

Nachteile

Need to make reporting more customizable
The Material module only tracks consumption, no way to track overall inventory

Vorteile

I found that it was very easy to login to the application to easily find the current job that im working on very easy to upload photos of the days current assignment I am still learning about the application and the process still but so far I can say it is a good app to use

Nachteile

I don't have any complaints in regards to the application.

Vorteile

It is a software my guys in the field will and do use. It is simple as that.

Nachteile

Although constant updates are good, Raken does change their online site up relatively frequently as they roll out newer and better options for the product. Although the end result is good, for those who do not adapt to change in the technology world, or are not tech savvy it can be a bit frustrating.

Vorteile

Ability for all users to edit or add data to the same document

Nachteile

Glitchy. Not stable. Raken is limited to Internet Explorer and doesn't work well with that. I use other browsers by choice and Raken forces me to use I.E.. Much data has been lost due to Raken's inability to save attachments consistently. Sometimes they save, sometimes they pretend to save and disappear. Raken does not work well without internet or phone signal (like in an UNDERGROUND MINE). If one user is logged on, another user's interface with Raken is slowed down significantly.Editing equipment and crews is tedious and has to be repeated every day for every report.

Vorteile

Raken is fairly simple to use. Its feature are not complex or convoluted, and it covers enough to reflect accurate daley activities. I use the software mostly through my phone, but you have the option to do it from a PC.

Nachteile

Depending on network coverage using from your phone can be negative. When you go into the photo app you can't see the dates photos were taking making it difficult to select correct date range. If sub contractors are inputting info, it would be nice if it showed within specific area (subs work log) real time, so that it can be integrated within licensed users Log (not separate)

Vorteile

I like that I can update from my Ipad and it will generate to my desk top and phone in real time. I also like that you can customize the review questions/inspection questions. I also like that I can email the uploaded and signed report to anyone I need to.

Nachteile

I would like to see my subs reports prior to having to sign the report as it generates the signed report. I would also like to have an option to upload videos as well. I would like to be able to search the reports making it easier to look up documentation as we move through the project., Sometimes we are required to supply dates and times of activities and or documented issues. It makes it a long investigation period when searching an issues or log that was done 8months in the past. Maybe there can be a key word search added and or task, unless there already is one that I dont know about.

Vorteile

Easy to deploy, train new users, access to information.
This tool has helped us in multiple situations where the site supervision team will file reports to the GC claiming that the subcontractors are not preforming. I will have the foreman fill out a report along with pictures showing the real conditions of the site, simply send the report to the PM. This normally ends the false claims of underperformance.

Nachteile

Would like to see more "tool-box" talks sheets, relevant to the various trades.
More enforcement on making sure that the foremen carry out this task weekly

Vorteile

The ease of tracking what is going on with my jobs & being able to hold others accountable by having record of the quality of work we are doing. We polish concrete so in the past without this program we would polish a floor & other trades would come in & abrade the floor with the grit & grime brought in & not cleaned up because the parking lots are rarely finished until the end. When the job was ready to turn over to the customer of course the shine was not as good & we would get the blame for not polishing well originally. Now we have documented readings of our shine & no issues. The GC's really like this as well as I email to them daily to show our progress & things we need them to do to operate.

Nachteile

I have no complaints. I do have a suggestion if you could make the workers to where if you made a mistake while inputting their information (name) to be able to edit instead of having to delete & redo. Not a big deal if that is not east to do.

Vorteile

It consolidated into one program that we could utilize for tracking job costs, work done, employee hours and materials used on the job.

Nachteile

At times, it does seem to be a little pricey when adding a new "seat at the table."

Vorteile

Ease of use for the field employees. Love that we can customize our cost codes and track prevailing wage classifications. Our field guys are notified their time cards are ready and it is very easy for them to go in an approve. The gallery on each project is so easy to use and upload and the one drive integration is amazing for our team!

Nachteile

Raken has been very easy to use. It would be nice if there were more features that were customizable.

Vorteile

I love the daily report. Our owners & CMs love seeing that daily. They never have to worry on what is going on because of the write up and the pictures included on that.

Nachteile

So far there is nothing that I don't like about. When used correctly you get a lot of valuable information.

Vorteile

Easy to use. Our field team has created reports that have proven to be significant down the road.

Nachteile

Difficult to implement changes to the templates. Templates are not very flexible.

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Vorteile

With very little training, anyone, and everyone can at least use some function of the app, and be useful and productive with it

Nachteile

Good is not cheap and excellent is even more expensive

Vorteile

The ease of use for field personnel enables them to start reporting immediately and making an impact.

Nachteile

You must download a report, then make the needed changes making it difficult to produce the same report over time.

Vorteile

Once the setup was completed. the ease at which we can upload pay hours and gather reports was amazing and most workers have adjusted to it quite well.

Nachteile

Equipment tracking is currently the worst feature. you can only add equipment by hours. you can' separate it into different segments. and when you are working on and off a project each time you move the equipment it creates an entry and make it really hard to track/ has too many entires.

Vorteile

Raken's support is second to none. They are always responsive, patient and knowledgeable. The software speaks for itself. Most of my field staff is not tech savy and they fought me every step of the way until they actually had to use Raken for the first time, now I get calls if the project is not set up in Raken. I would have never believed it if I didn't see it for myself.

Nachteile

One criticism is the need to have reports emailed instead of being able to just view them.

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Vorteile

The app is very easy to use when it's working properly.

Nachteile

The constant rebooting of the app while trying to utilize it on the job site.

Vorteile

The documentation of verbiage and photos. The ability to share these with offsite clients and stakeholders.

Nachteile

The system seems to update periodically without prior warning. A brief heads-up would be helpful.

Vorteile

ease of use, many ways to customize reports.

Nachteile

I do not have any issue with the reports.

Vorteile

Helps me save time and keep track of daily works done and also log the weather etc

Nachteile

Some small tweaks would help me. But the team are looking at this

Vorteile

That the field supers can use it as well as other subcontractor's

Nachteile

that there isn't a osha part for JSS and PPE as well as no change orders or drawings or being able to collaborate with our subcontractors forms or share checklists

Vorteile

It was simple and combined multiple platforms into one.

Nachteile

There is nothing I can think of to list here

Vorteile

The mobile app is the best, so simple to use while you are walking or in meetings.

Nachteile

I do not have any complaints about Raken at this time

Vorteile

I like the ease of use, training tool and data logging options.

Nachteile

I do not like that I have to contact Tech Support if one of the Techs has found themselves locked out of the app. It would be quicker/easier if I had the option to reset the password link for them.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu RAKEN

Vorteile

I was sold a time card app that would integrate with our Sage300 cost coding and it would be up an running in 6 weeks

Nachteile

21 weeks later and counting and Raken has not delivered a working app! I’m still waiting. More frustrating, they’ve completely refused to refund, address, fix or otherwise acknowledge this problem, except to say “I will look into your request” I have no working app. Yet they have my money. I am happy to share all docs to prove this, contact me I’ll gladly publish/provide all emails.

Vorteile

I like the fact that it is very intuitive and easy to share.

Nachteile

You need to have internet to access certain features.

Vorteile

Ease of tracking job progress for manpower and progress.

Nachteile

Some times it is difficult to find exactly what you are looking for, but it gets easier as you navigate through more and more.

Vorteile

The ease of use for logging information.

Nachteile

The changes to the Equipment section and reports.

Vorteile

I like all the pictures. but they do take a long time to load on the app and desktop.

Nachteile

It takes a long time for pictures to load on the app and on the desktop.

Vorteile

We are using it for the ease of the JHA feature, it's simple and easy for the guys!

Nachteile

We are a small company so cost matters to us probably more than a larger company, so the price was what make us take a pause before ordering.

Vorteile

Everything from recording issues on job site and keep daily log for everything

Nachteile

There’s no option for employees signature, on JHA OR TOOL BOX TALK

Vorteile

Tracking makes a life lot easily with the RAKEN and can upload all the photos to the daily logs.

Nachteile

Not Applicable and it has no cons to my knowledge

Vorteile

Flexibility. Depending on your project, you can select what you need and don’t need.

Nachteile

Still looking for the con. So far, the app has been very easy to learn.