Clock PMS

4,7
Gesamtbewertung
Bewertungen

4,7
Gesamtbewertung
Bewertungen
Zum Anbieter

Über Clock PMS

Clock PMS ist eine Hotelmanagementlösung, mit der Nutzer Reservierungs-, Rezeptions- und Kassenvorgänge verwalten können. Die Lösung ist für Unternehmen jeder Größe konzipiert.

Mit der Bereitstellung einer zentralen Datenbank hilft die Lösung Nutzern bei der Verwaltung von Nutzer- und Unternehmensprofilen, Gästelisten und anderen relevanten Informationen. Clock PMS hilft Nutzern, eine Schätzung von Zimmern und Preisen zu erhalten, ebenso wie die neuesten Informationen zu Zimmerverfügbarkeit und Housekeeping-Status. Darüber hinaus werden Funktionen wie Kiosk, Zahlungsabwicklung, integrierter Channel-Manager und Event-Management geboten.

Hotelmitarbeitende können mit ihren Gästen einen Link zum Self-Service-Portal teilen, noch bevor sie einchecken. Auf diese Weise können Gäste Zimmer auswählen, Änderungen im Voraus vornehmen, vollständige Details bereitstellen und vieles mehr.

Der Preis der Lösung wird monatlich in Rechnung gestellt, und Support ist über Telefon verfügbar.

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Clock PMS Video
Clock PMS Software - 1 - Vorschau
Clock PMS Software - 2 - Vorschau
Clock PMS Software - 3 - Vorschau
Clock PMS Software - 4 - Vorschau
Clock PMS Software - 5 - Vorschau

Clock PMS Preis

Clock PMS bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von Clock PMS ist ab 5,00 $/Monat verfügbar.

Startpreis:
5,00 $/Monat
Kostenlose Version:
Nein
Kostenlose Testversion:
Ja

Alternativen für Clock PMS

Clock PMS Erfahrungen

Funktionsbewertung

Preis-Leistungs-Verhältnis
4,8
Funktionalität
4,7
Bedienkomfort
4,6
Kundenbetreuung
4,7
5 von 84 Bewertungen Alle Bewertungen anzeigen
Kris
  • Branche: Gastgewerbe
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 29.9.2017

As operations are expanding, using a pen and paper is no longer an option

We survived on pen and paper management for a few years. As operations expanded, using a physical pen and paper based system (while affordable) was getting too slow, prone to errors and could not serve our needs.
Clock has streamlined our processes and workflows; not to mention finally having a Property Management System that integrated the different departments. Also, it finally let us integrate our reservations systems and allow us a vastly expanded market via online bookings.

Vorteile

Clock PMS won our trust with its:
a) Functionality - It has everything we need without the excess bloat
b) Lightweight/Compatibility/Mobility - It can run on any device (no matter the age of the device) which is extremely useful, as our property sprawls over several hectares. It even allows us to check and edit while mobile!
c) Simplicity - Training our staff, even those with no prior experience with a PMS, has been easy!

Nachteile

As an advice: An improved UI and switching between cross-function menus will be a great addition to the platform.

Zhivko
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 19.5.2017

Clock PMS allows us to take advantage of the latest hospitality technology. Easy & friendly...

Vorteile

We wanted a web based solution because it can be accessed easily from anywhere. The Clock PMS has a friendly interface and it can be used on mobile devices. A fully integrated channel manager, automated guest emails, API for connection to external systems, F&B POS.

Nachteile

Clock PMS works great on any device, saving time and improving customer satisfaction. The team behind are open to ideas for improving the system. There are regular updates and improving the system and usability. Just one thing - it could be an easier process for a suggestion for improvement.

conrad
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionen
0
Bedienkomfort
1
Kundenbetreuung
4

2
Bewertet am 13.2.2015

Looks pretty good, but slow to update. Good customer service, when you can reach them

I gave it a trial and it looked promising, until I needed to add extra children at a reduced rate. Some of my room hold 6 people, so they wanted me to set up a rate type for each scenario. ie. 2 adults, 1 child, 2 adults, 2 kids, 2 adults 3 kids, 2 adults 4 kids, 3 adults 1 child, 3 adults 2 children...etc. you get the picture. Very cumbersome, then the for each season there was no default, so I had to spend 45 minutes per season updating the extended rates. They use Amazon servers so they say, so uptime and response time should be fairly good, but I found it a bit slow. Might be my net speed tho'. Good price . Bulgarian product so everyone has a strong accent. Support is Europe based so you have to account for the time difference.

Antwort von Clock Software

Thank you for your feedback!
We admit that Clock PMS was initially developed for traditional high-category hotels rather than for shared-type accommodation properties. Though our rate management system already provides a simple and handy solution that would have solved your problems - the derived rates, based on feedback from you and a few other customers, we are currently working on the closer adaptation of the Clock PMS's functionality to the needs of properties that offer such type of accommodation. We kindly invite you to stay in touch so that we can keep you informed on the new features.
Our support team is indeed based in Bulgaria, an emerging IT market chosen for outsourcing by companies like HP or IBM and with good IT specialists that, as you noted, provide excellent service.
Finally, as the American market is a top priority for us, we gladly inform you that we have just introduced our new support hours: 2am - 9pm EST and a new North American telephone number.

Beantwortet am 19.3.2015
Shawn
  • Branche: Gastgewerbe
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 28.11.2017

Clock PMS is easy to use and straightforward

Clock PMS is our first property management system. It is really very easy to use and straightforward.

Vorteile

Clock PMS has all the necessary integrations, including with the webpage, so that we can manage the daily running of the Inn quickly and efficiently. The interface is simple, and the customer support is great, always available to help implement the program and customize it to our unique situation.

Nachteile

Just as a suggestion - summary invoices, so that they can be sent to customers instead of the multipage detailed ones.

Antwort von Clock Software

Mr. McKay, Thank you for your kind words.
We value every feedback we receive, as it helps us improve our product and services.

Beantwortet am 4.12.2017
James
  • Branche: Unternehmensberatung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 23.5.2018

Innovative, Improvement Driven and Customer Centric PMS

- Reduced software and hardware expenses
- Market leading features saves time, automates processes and
- Customers love the self service portal
- Customised extensively to suit our needs

Vorteile

- Ongoing focus on continuous improvement
- Constant feature enhancements and refining
- Comprehensive customer support
- Building a PMS based on best practices and what customers and hoteliers want in the future
- Very open to feedback

Nachteile

- Lack of 24/7 customer support (we are based on the other side of the world)
- Would like a public product road map (minor concern only)

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