Über Otter

Otter ist eine Notizsoftware, die Unternehmen dabei unterstützt, Sprachnotizen in Echtzeit aufzuzeichnen, zu transkribieren und zu teilen. Die Plattform ermöglicht es Administratoren, Teilnehmende einzuladen, Notizen zu bearbeiten, Vokabular zu verwalten und automatisch Live-Untertitel zu generieren. Teilnehmende können zurückscrollen, um bestimmte Punkte erneut zu sehen, und den transkribierten Text während virtueller Meetings auf einer einheitlichen Oberfläche kommentieren. Mit Otter können sich Teams sicher über Zwei-Faktor-Authentifizierung und SSO-Funktionalität (Single Sign-On) anmelden. Darüber hinaus können Vorgesetzte wichtige Punkte hervorheben und Meetinganalysen in PDF, TXT, SRT, MP3 und anderen Formaten mithilfe mobiler Apps auf Android- und iOS-Geräten exportieren. Mit Otter können Unternehmen das System in verschiedene Anwendungen von Dritten integrieren, darunter Zoom Meetings, Dropbox, Webex und Business Hangouts. Die Preise basieren auf Monats- oder Jahresabonnements und der Support erfolgt über eine Wissensdatenbank, FAQs, E-Mail und ein Online-Kontaktformular.
Otter Software - 1
Otter Software - 2
Otter Software - 3
Otter Software - 1 - Vorschau
Otter Software - 2 - Vorschau
Otter Software - 3 - Vorschau

Otter Preis

Otter bietet eine Gratisversion und eine kostenlose Testversion. Die kostenpflichtige Version von Otter ist ab 12,99 $/Monat verfügbar.

Startpreis:
12,99 $/Monat
Kostenlose Version:
Ja
Kostenlose Testversion:
Ja

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Nutzerbewertungen zu Otter durchsuchen

91 von 91 Bewertungen
Sortieren nach:
Alexander
Alexander
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
0

4
Bewertet am 7.7.2023

It's good...

It's transcription is really great. Search-ability is good, could be better. A full search for 'all my meetings with X person' or all meetings talking about X would be great.Export tools are lacking, but understandable. It's the kind of tool that can be a lifesaver.

Vorteile

It connects with your calendar (but only one) so you can just click your meeting and hit record. That's fantastic. It keeps all metadata present (who, what) so you can come back to it.

Nachteile

The bot kept joining meetings without me and it wasn't obvious how to stop this. Most abrasive on Teams meetings where everyone gets a notification that my robot has started the call. Then sends aggy emails about how nobody was in the meeting. Somewhat amusing, sometimes embarrassing when on client.

Guy
Guy
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 28.8.2023

Great speech recognition tool

Saves lots of time writing and transcribing articles, etc.

Vorteile

Open the app or webpage and talk or play speech into the tool, and it transcribes the whole thing, making it easy to download as text - write articles, or summarise blogs, podcasts, presentations, etc easily

Nachteile

Nothing specific... I only use the basics though.

Beatrice
Beatrice
  • Branche: Unternehmensberatung
  • Unternehmensgröße: Selbstständig
  • Monatlich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
0

2
Bewertet am 1.3.2024

There are better transcribers out there

For a free version, there are far better call transcribers, even paid versions. If you have to worry if there will be missing parts and frequently incorrectly transcribed words, it makes the use of it void.

Vorteile

It was easy to link up to Zoom and read through the transcription.

Nachteile

The transcriptions that were given were often cut off and incorrect, so having to go over them again, including the summary made using Otter void. At least the free version.

Zack
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 28.3.2024

Quick and easy transcription

Vorteile

Otter's transcripts were fast, accurate, and easy to export to other systems.

Nachteile

It was too expensive to upgrade compared to other similar offerings.

Jennifer
Jennifer
  • Branche: Versicherung
  • Unternehmensgröße: Selbstständig
  • Monatlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
0

4
Bewertet am 23.5.2022

Otter Helps Me Keep Track of Meeting Chaos

Using Otter for recording and transcriptions of online meetings has made my workload a little smaller and made it easier for me to be fully there when I am leading the meeting, instead of having to worry about running the meeting and taking notes, I can focus on the discussions happening in the moment.

Vorteile

I love that instead of having to rely on handwritten notes through out a meeting I can actually focus on what is happening, knowing that I will have both a recording of the meeting and a transcription to use for the after-meeting minutes.

Nachteile

The 30-minute recording upload limit is a bummer but I can work around it. I do wish I could use the allotted time each month in whatever amount I needed.

Zaiba
Zaiba
  • Branche: Internet
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 7.6.2021

One of the Best Transcription Softwares

One of the best tools I have used so far. Otter has a restricted range of capabilities, but it excels at what it does. Otter will assist you in many ways and save you time if you're seeking for a simple approach to take notes during a business call or if you're an author wanting to publish a book.

Vorteile

1.When I first used Otter I was amazed by its accuracy and the way it interpreted multiple sounds and speakers.
2. Export options are essential for transforming your podcast, video, or other content into a blog post or recycled content.
3.Price is reasonable, and even the cheapest subscription plan provides a significant amount of transcription time.
4. It takes relatively little time to upload and transcribe recordings.

Nachteile

1. Earlier the site would give 600 minutes of free transcription services every month which was helpful for beginners to get started, now that option is reduced to only 3 imports.
2. The main drawback is that while an individual can create a folder under their account, they cannot share it with other members of the group or with extra work email accounts.
3. The editor's quick keys are weird. Frequently, I discovered that a key did two things at once when I only wanted it to do one.

Danielle
Danielle
  • Branche: Design
  • Unternehmensgröße: Selbstständig
  • Weitere für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
0

4
Bewertet am 25.6.2021

Awesome Transcription Tool

Overall I've been very impressed with Otter. I tested a few apps for transcribing my client's podcast and Otter did a much better job than the others.

Vorteile

I tested multiple apps on the same recording and the accuracy of Otter's auto-generated transcript was amazing - MUCH better than the others. The speaker had a British accent which is notoriously challenging for transcription tools. But Otter hardly had any problems with it.

Otter also did not drop words when the podcast intro/outro music was playing, which was another problem I had with other apps.

One more pleasant surprise was that Otter automatically ignored filler words.

The editing workflow was pretty smooth for the relatively minor correcting I need to do.

Nachteile

One feature that I missed - and that the other transcription apps had - was global find and replace, which is a common feature in word processing tools. For instance, if a name has an unusual spelling and the speaker repeats it multiple times in the recording, I should be able to change all instances with the click of a button. You just tell the software what to look for and what to change it to.

Another feature that someone looking for an all-in-one tool might miss is the ability to edit the recording itself.

Osama
Osama
  • Branche: Industrieautomation
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 22.2.2021

Otter made Transcription Easy.

It is just a wonderful experience and I will continue using the software for a long time I think, that is because of the friendly user interface and accessibility of using its feature. The software gets the work done for me in very good quality and precision. It was the first software to use in this subtitles field and I don't admit using it. Depending on the software and some modifications on my own, the result is very satisfying.

Vorteile

Otter helps me, as a student or a freelancer, to get a written transcription of a written text. This is helpful because I don't normally write out my learning videos subtitles and even if want to focus on the text not watching the overall video.
Having any of my visuals audio written and have the ability to edit it is something impressive and saves a lot of time.
I am looking forward to gaining more experience with the software and using it for my freelancing work.
The software has good features to edit, highlight the text. Even if I want to upload an image or insert a comment, all of that is easy to use. It has access to different applications like zoom, which is very nice.

Nachteile

The software has a few cons, like taking some time to upload the file, but it sends me a notification while it is done.
In the end, it is already a software which has some issue with accuracy especially with difficult accent cases and background noise .

Anand
Anand
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 22.4.2022

Good for English but not good for regional languages!

Vorteile

It's very nice for English who speaks the US but not good for regional languages who speak Native English or any other regional languages it doesn't work. For Indian English, it doesn't capture all the words

Nachteile

I like the notepads. From this software, I can write the minutes of meeting in a very short time.

Joshua
Joshua
  • Branche: Marketing & Werbung
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
4

4
Bewertet am 19.4.2020

Makes transcribing copy, and interviews effortless.

Otter helps me solve the problem of transcribing interviews, and allowing me to write copy by talking. My overall experience has been great.

Vorteile

What I like most about otter as a specialized email copywriter is it allows me to talk my copy out loud, and have it automatically transcribed for me. This especially helps when my hands sore, and I want to keep on writing. I also use it for transcribing client interviews.

Nachteile

The thing I like least about the software is because it's A.I. the transcription is far from perfect. There's always tons of errors. Still it saves a lot of time transcribing it yourself. It's easier to fix the errors, than do it all yourself.

Kayla
  • Branche: Personalwesen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
1

5
Bewertet am 9.6.2023

Otter

Accurate on point note taking so I’m not missing important information during state and supervisory meetings.

Vorteile

The feature that I found to be most impactful for this software was the fact that you won’t miss any key points during the meeting. Any important details shared you’ve got.

Nachteile

I don’t like that it automatically invites itself to all my zoom meetings once its synced to my calendar

andrew
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 5.001–10.000 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 10.5.2023

Otter is amazing

Tremendous.

Vorteile

Everything it is so good I can ramble on about it forever

Nachteile

Genuinely, I have 0 complaints. Everything about this software is amazing, it even links to my calendar and pre-names my interviews

Liora
  • Branche: Medienproduktion
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 30.9.2022

A great companion for journalists

Otter is an amazing tool for journalists on a deadline. It allows you to navigate through a transcript relatively easily, play back excerpts, and make corrections to the transcript inside the interface. It’s not easy to organize conversations, however, and that’s a downside.

Vorteile

Otter cuts down the time it takes to navigate through interviews. It lets you record and transcribe conversations in real time and you can highlight phrases or sentences during the recording. That’s a fantastic feature for identifying phrases and quotes you may need later. The keyword search is also really helpful and you can pause the recording at any time and restart it. It’s a lifesaver for long, complicated meetings.

Nachteile

It’s not perfect. Otter has a hard time with accents and fragmented speech. You still have to review the excerpts you plan to use, because Otter routinely drops words or misunderstands technical phrases.

Bonile
  • Branche: E-Learning
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
0

5
Bewertet am 16.2.2023

Excellent app - life made easy

Impressed with the amount of time I'm able to save.

Vorteile

The fact that it can hear even accents. I am impressed that it can also correct itself as it transcribes.

Nachteile

It cannot understand when a speaker is using isiXhosa language. It tries to type the sounds in English.

Verifizierter Rezensent
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 27.7.2022

Best Software for Transcription and Note Taking

Vorteile

This software has a good user interface for both computer and mobile devices. Its playback option is a unique feature along with its capability of transcribing in real time.

Nachteile

It is a good software given the task it accomplishes yet some features like the upload time of video files could be upgraded at a more convenient position.

Meghan
  • Branche: Immobilien
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Monatlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 9.9.2021

Perfect for college students & work meetings

Overall, I think it’s a super helpful tool for people who need notes and audio to remember important details during meetings, presentations or lectures.

Vorteile

I liked this software a lot as I utilized it a lot in college. I had to focus on writing notes fast otherwise the presentation slides would disappear as my professor was discussing the lecture. This allowed me to focus on writing notes while recording the lecture. Then go back and listen to the lecture if I didn’t get focus on what they were saying.

Nachteile

I didn’t like that I had to go back and check for errors in audio translation to text. Sometimes words would not make sense for the context, so I would need to go back and listen to the audio to figure out what words were actually said.

Kiefer
  • Branche: Design
  • Unternehmensgröße: Selbstständig
  • Weitere für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
0

4
Bewertet am 13.10.2020

Otter is the best app for people who are bad at taking notes

I use Otter whenever I am playtesting my board games. I open the app, set it down, push record, and then I’m able to be involved with the people sitting at the table and give them my full attention. I never have to worry about writing down notes that I don’t understand or can’t read later on because Otter has taken care of it all for me.

Vorteile

Being able to set my phone down and hold a conversation without having to pause and write stuff down. I love being able to replay the recording while reading what Otter typed up and edit it if there were any errors. I also loved how it somehow recognizes who is speaking and assigns colors and separates their dialogue in the transcript automatically.

Nachteile

Since this is an AI assistant that responds to voice, there are bound to be problems. Otter is not perfect. People with accents and people that sound a lot alike don’t always register right on the transcript. However, it is so simple to edit your transcript afterwards, this issue becomes a non-issue.

Ed
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 26.4.2022

I never miss documenting an idea

It's been amazing from the first time I used the app to capture a business conversation and it began transcribing in real time right on my phone home screen

Vorteile

Audio recording while ideating outloud and now connected to my zoom account which auto transcribes meetings

Nachteile

support is slow to respond to tickets with questions

Fraser
Fraser
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 31.5.2021

Otter is fantastic

Great experience with Otter. I use the app to record myself dictating content into my phone when I walk as I combine exercise with content marketing and I also use it to record conversations with clients to easily turn the knowledge in their heads easily into written content.

Vorteile

It just works so well. The quality of transcription is great even with my Scottish accent which sometimes troubles transcription software and the app works so well too.

Nachteile

Nothing, honestly. And the fact that it as such a great free level makes it insane value. It is easy to use and extremely accurate.

elaine
  • Branche: Schreiben & Editieren
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 26.7.2022

A real time saver

Overall, Otter is a lifesaver and life-changer that has saved me so much time and helped me avoid keyboarding fatigue and injuries. When I review a transcript and am unsure of something that was said I can replay the audio at that point and make any necessary corrections.

Vorteile

Otter has saved me many hours of tedious transcription work. I love that it transcribes speech live so that I can monitor its accuracy while I'm conducting an interview and note when it gets something wrong. Editing the transcript in Otter is easy. It's also no problem to download it into Word for further editing.

Nachteile

It sometimes does not recognize a new speaker if the speaker talks over or interjects.

Taylor
  • Branche: Hochschulbildung
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 2.1.2023

Great software

Vorteile

I really like this software for note taking and captioning.

Nachteile

There is nothing I dislike about this software.

Verifizierter Rezensent
  • Branche: Telekommunikation
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Weitere für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
0

4
Bewertet am 7.6.2021

Great for transcribing

Vorteile

I stumbled upon this while looking for a software to transcribe an audio. It does the job wonderfully. I also noticed that you can connect different apps like google calendar and zoom and set reminders to record meetings which I love. It's also user friendly.

Nachteile

Not enough minutes for the Basic(Free) account.

Grace
  • Branche: Konsumgüter
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 1.8.2021

Easy to use

My board game co-designer and I use Otter to record playtesting feedback, which allows us to review those notes later and send them to each other when we're doing separate tests. Very handy and easy to use.

Vorteile

I like that it's easy to set it up and then forget about it and trust that it's getting the information that you need.

Nachteile

It used to be free, so it was really nice when you had unlimited recording time.

Elisa
  • Branche: Schreiben & Editieren
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 23.2.2022

Important Tool for Journalists

It's great for fast and accurate transcription. Well worth the cost.

Vorteile

Ease of use/quick transcription. I can upload all my interviews for quick and accurate transcription.

Nachteile

I honestly cannot think of anything I dislike.

Jeff
  • Branche: Staatsverwaltung
  • Unternehmensgröße: Selbstständig
  • Weitere für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 24.11.2020

Great Personal Assistant

As a business analyst, I was looking for the amazing functionality and experience of Gong.io, but less intrusive on the call, less formal, but just as transcriby . SnagIT and Otter.ai give me what I need to take better notes as a business analyst, quickly get the action items, with traceability to

Vorteile

Love the ease of uploading recorded audio files. The system doesn't use human transcription services, but AI speech-to-text. Love the price more than Rev or Audiate.

Nachteile

The browser recorder doesn't record the system audio. I wanted a tool to record what was being spoken in my headset. My alternative is I use SnagIT to record a small part of my screen. SnagIT records the system speakers and my mic, and I upload to Otter.AI. Otter was harder hard to find this amongst a sea of other competing software. My search term was: cloud ai transcription software for transcribing recordings.

Kaitlin
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 10.12.2024

Easy transcription and recording

I can login to my Otter dashboard and see at a glance which calls are upcoming, past recordings and transcriptions, and available features. It's fairly user-friendly.

Otter is now my go-to for recording and transcribing calls. Otter timestamps, generates notes, and identifies action items and highlights from my meetings.

Vorteile

I love the instant transcription feature and the fact that you can 'set and forget' Otter with your meetings -- the app will ask to join your calls and take notes, summarize your conversations, and can even take screenshots so you don't forget details.

Nachteile

I can't figure out how to uninvite Otter to some of my events that are offline and don't have a conference call, even if I toggle the app off in specific events in the dashboard. Otter still tries to attend the event in my calendar reminding me when my kid's kindergarten starts and stops. :) I've toggled it 'off' for this event in the dashboard, but that hasn't resolved the issue. I consider this to be a minor problem given how powerful the app is for my workflow.

By the way, I haven't had an issue removing or uninviting Otter from a video conference call, JUST in-person events, which Otter can't 'attend' anyway! LOL.

In Betracht gezogene Alternativen

Descript

Warum Otter gewählt wurde

Rev charges per minute even for occasional transcription, whether human or AI generated. Descript had paid plans, also. Otter has a robust free tier and that covers most of my needs. When I need more, I'll upgrade to a paid plan.

Zuvor genutzte Software

Descript

Gründe für den Wechsel zu Otter

I considered a few transcription apps and services, and Otter is the most intuitive to me and runs with very little input and control. Otter also has a great free tier.
Julio
  • Branche: Buchhaltung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
2
Funktionalität
3
Bedienkomfort
5
Kundenbetreuung
0

4
Bewertet am 5.1.2024

Help for Video Calls without taking notes

Overall the experiences a great experience, I find that the software does what it has to do, which is transcribe the meetings know who is talking give summaries of the meetings in my opinion is the best feature I find that the free version which gives you about eight meetings month is low enough so that if you needed more you buy the plan.

Vorteile

I normally have about 10 to 15 meetings a week and before using order I actually had a notebook for each call, forgot most of the data that I had to write within the meeting but at the end I used Otter, and completely relied on the transcription software

Nachteile

I find that sometimes it does not transcribe words perfectly well, and when you go back, it's hard to actually know what the person was talking about. It has improved, though.

Drew
  • Branche: E-Learning
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 7.1.2025

A Must-Have Tool for Productivity

Using Otter has been a game-changer for my productivity. Its ability to transcribe meetings and notes accurately has saved me countless hours.

Vorteile

Otter is incredibly user-friendly and intuitive. It has streamlined my workflow significantly.

Nachteile

While Otter is excellent, it occasionally struggles with accurately transcribing complex technical terms. However, this is a minor issue compared to its overall utility.

Luis
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
3
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 8.1.2024

Otter: Easy to Use Middlemarket English Transcription

Otter is easy to use and would make a great edition to your corporate toolbelt. However, it's per user price and issues with certain speakers, mean that this might be your backup choice insofar as transcription.

Vorteile

Otter is easy to use and can even record directly from your microphone (thus getting around the rigamarole of inviting the AI assistant into specific meetings/dealing with outages.

Nachteile

Otter can only really transcribe English, and even then fast speakers, individuals with heavy accents, or irregular speech patterns (repeated use of 'uh' , 'ah' and other fillers, raising and lowering one's voice multiple times in a sentence, etc) seems to baffle it.

reham
  • Branche: Grafikdesign
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 29.9.2023

amazing app for my work as a freelancer

as an app i really appreciate all the features i have got it, it saves alot of time and effort, my work more accourate and efficiency, it help me as a freelancer,great app easy to use.

Vorteile

Otter is easy to use and also i love it for its accurate transcription and it's collaboration features,it allow me to work with languages other than English and also its amazing for Finding specific information inside transcripts fast is made possible by the search and organization tools, it's useful for converting audio and video footage into written formats for blogs, articles, and other types of content and also support for subtitles and closed captions .Otter make my work as a freelancer easier and save time and effort.

Nachteile

really nothing it have great features it helps me in my work, i have all features i need in one app.

Courtney
  • Branche: Professionelles Training & Coaching
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 20.10.2023

Speak Your Piece and Let Otter Do the Heavy Lifting

Overall, Otter has been one of my favorite tools in my daily routine. The ease of use and ability to seamlessly go from my desktop, to phone and back without missing a beat is testament to the app. The speech recognition is amazing and transcription is the most accurate I've used.

Vorteile

It's ease of use and flexibility. I use it for everything. After being a writer for more than 30yrs, I had a stroke that left me struggling for a bit to write for long periods of time like I used to. When I found Otter a few years ago, it immediately allowed me to speak exactly what I wanted to say, and having it transcribed and ready to edit and share was incredible. I tell everyone I know about Otter.

Nachteile

Can't do a good search for older files, or much with video, on the lower tier plans.

Ricky
  • Branche: Religiöse Einrichtungen
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionalität
1
Bedienkomfort
1
Kundenbetreuung
1

1
Bewertet am 6.5.2024

Buyer beware

Poor
got my money and don't respond to my customer support requests

Vorteile

It was good until they changed the terms after 2 months of new contract. Then they instituted limits and would not respond to my customer support requests.

Nachteile

It was good until they changed the terms after 2 months of new contract. Then they instituted limits and would not respond to my customer support requests.

Steven
  • Branche: Kapitalmärkte
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 16.1.2025

Otter is awesome

my experience hinges more on the partners reactions and they were great.

Vorteile

I love the overview I received after the calls were done and the automated mail system.

Nachteile

I think the breakdown could have been more detailed

Henning
Henning
  • Branche: Personalbeschaffung & -besetzung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 23.10.2023

Accurate Transcription of Selected Calls of 60+ Minutes

Accurate transcriptions are key for us.

Vorteile

The transcript is very accurate, rarely any need for a manual correction.

Nachteile

Offers way more features than we actually need and use.

Charles
  • Branche: Gastgewerbe
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
3

2
Bewertet am 12.8.2024

Poor install

Not great the set up from the provider and the third-party provider Epos now was really exhausting and we currently are still off-line because we cannot differentiate between breakfast and lunch cut off period

Vorteile

Not much really, while The back of house looks easy to use, I found it in reality not

Nachteile

The install and set up where you only get an allocated half an hour from an advisor was no good

Cynthia
  • Branche: Religiöse Einrichtungen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 10.7.2023

The Power of Being "Present"

My overall experience has been smooth and eye-opening. As noted, using Otter frees up my own creativity and ability to be fully "present" in a meeting.

Vorteile

Otter is an easy, accessible service. It is like having a personal assistant at your elbow who takes the best meeting notes ever, thus freeing you up to be more "present" in meetings. Otter can also be used with Zoom (and it is transparent, so people know that it's providing a transcription, which is good), with the result, again, that I don't have to worry about capturing all the ideas, thoughts, etc. that happen in a Zoom.

Nachteile

Early on, I was concerned that Otter would not figure out industry-specific jargon, but that has not been an issue.

Verifizierter Rezensent
  • Branche: Buchhaltung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 8.8.2024

Otter Experience

Vorteile

You don't have to worry about taking notes during meetings.

Nachteile

The free subscription is very limited if you attend meetings regularly which is capped at 300 monthly transcription minutes; 30 minutes per conversation.

Caroline
  • Branche: Computer-Software
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 21.1.2024

Makes capturing meetings a breeze

Really impressed. Would never go back to regular note-taking.

Vorteile

Note-taking and detail is critical in my line of work, and Otter helps me and my team accurately collect and capture information. It's made life so much easier.

Nachteile

Sometimes it's inaccurate – but that is easily resolved by playing back the recording and the timestamps feature solves any mistakes quickly.

Christopher
Christopher
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 20.11.2023

Great note taking.

Vorteile

The product is great, it takes notes whether I am on the call or not and summarizes them by topic. I often use the transcriptions to reference notes from a meeting or those that I missed.

Nachteile

Limited time recording - I believe only 30-45 minutes. Maybe since we're on the trial version.

Rebecca
  • Branche: Religiöse Einrichtungen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 1.11.2024

Good Experience but Needs WHOLE MEETING Recording Time

I had an overall good experience with this software.

Vorteile

It is user friendly and automatically starts recording after the meeting starts.

Nachteile

You only get 30 minutes of recoding time for the free version!

Melanie
  • Branche: Verlagswesen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
0

3
Bewertet am 15.12.2024

Great if your recordings are all clear with no background noise.

It was inexpensive but required a lot of time double-checkin the transcriptions which was very frustrating. If you have audio that is clear and concise, it would work fine but if there's background noise or accents, it often wouldn't pick up correctly.

Vorteile

It was inexpensive and easy to use and integrate.

Nachteile

The transcriptions often come out very strange and inaccurate.

Zeynep
  • Branche: Hochschulbildung
  • Unternehmensgröße: Selbstständig
  • Monatlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionalität
3
Bedienkomfort
2
Kundenbetreuung
1

2
Bewertet am 9.1.2025

Good for concurrent meetings and transcription

Vorteile

While having an interview, it is good to record and transcribe the meeting concurrently.

Nachteile

I liked the Otter ai and tried to subscribe it but it was too expensive.

Verifizierter Rezensent
  • Branche: Fotografie
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 3.10.2023

Otter.ai – the time saver

Brilliant. The ease of transcribing my voice notes into text is outstanding.

Vorteile

using the mobile app I can transcribe notes on the go. I do this often when I'm on the mountain walking the dogs. :-)

Nachteile

The transcribed text sometimes gets bunched together. This is by no means a serious issue as it takes little time to reformat the text.

Verifizierter Rezensent
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
4

5
Bewertet am 10.10.2023

Amazing AI tool for meetings

Using Otter in zoom calls is great, its like being there but actually not. You can then with AI filter the transcription with is accurate. It provides a summary with screenshots and participants

Vorteile

- Accurate transcription in real time, integrates with zoom- Super easy to use- Variety of features, including speaker identification, smart notes, and search and share- Affordable pricing plans

Nachteile

Accuracy can decrease for noisy recordings or for recordings with accents. Also limited language support. Otter currently only supports transcription for English, Spanish, French, German, and Japanese.

Ben
  • Branche: Rechtsberatung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 23.12.2024

Integrates well

Vorteile

Integrates well with MS products. Provides great summary reports.

Nachteile

Need to manually select which meetings to attend.

Carrie
  • Branche: Unterhaltung
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 8.7.2024

Love Otter!

Vorteile

I think this is such a game changing tool! I love that it creates to do lists and summaries. It makes organizing thoughts and meetings so much easier

Nachteile

Nothing! I think its excellent and one of my most helpful tools

Verifizierter Rezensent
  • Branche: Unterhaltung
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 24.11.2023

The best transcription tool out there

Vorteile

The quality of transcription is great. It's also very easy to use

Nachteile

Wish there were more viewing options of the transcribed text (e.g. without time stamps)

Verifizierter Rezensent
  • Branche: Hochschulbildung
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Monatlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionalität
1
Bedienkomfort
1
Kundenbetreuung
1

1
Bewertet am 12.6.2023

Support is so lacking it is not worth your time and money

Awful. If they cannot fix your problem, they ghost you.

Vorteile

What they say they can do is great. Unfortunately, the support is horrific.

Nachteile

I purchased Otter a year ago. I was able to transcribe a few videos. Then in early spring I tried to transcribe the rest of my videos. They would not upload. I went back and forth with support trying to get this fixed. The issue was not fixed and I was told it was being forwarded to someone else. No one ever got back to me and it has been a month. I sent another email and still no response. At this point my subscription will be up soon and I will not renew.

Julian
  • Branche: Design
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Monatlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 27.3.2023

Otter AI is fantastic for automatic transcription

Highly recommended - Otter AI can save so much time and is a great backup if you don't have a second person available to take notes. Allows you to focus on the meeting or discussion, and worry about detailed notes later on.

Vorteile

This is a life-saver when a transcription of an interview or discussion is needed. It allows cross-checking of notes after a meeting, and even splits audio by speaker.

Nachteile

Nothing really negative about Otter AI - it has a great set of features and covers everything we need.

Mark
  • Branche: Onlinemedien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
0

4
Bewertet am 20.8.2021

Generally accurate transcription and easy to use service

Overall, I'm happy with Otter. It has sped up my work tenfold - instead of having to sight and transcribe interviews for an hour and a half I'm able to get it automatically transcribed in no time and then just spend 10-15 minutes cleaning it up.
Excellent product - accuracy is good, speed is good and usability is excellent.

Vorteile

Otter is incredibly easy to use, where in 'live transcription' or recorded transcription.
The transcription itself is generally accurate. There are mistakes (I'd be astounded if there weren't) but it gets the transcription generally correct and then it is a pretty easy process to skim through it and edit the text as appropriate (editing is an absolute breeze!)

Nachteile

The payment tiers are a little restrictive - you don't get much for free with the service.

91 Bewertungen

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