Über Instabug








Instabug Preis
Instabug bietet keine Gratisversion, aber eine kostenlose Testversion.
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- Branche: Computer-Software
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Super Powerful
Vorteile
Seems fare more powerful than competition. Shows console log, network calls and more.
Nachteile
New pricing is very high, even at the lowest tier.
- Branche: Unterhaltung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
A Must Have Tool For Web and Application Testing
Vorteile
It is a great tool for performance testing as well as website monitoring
It makes application development and testing easy
Nachteile
Instabug is all good with all the functionalities we need.
- Branche: Computer-Software
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
One of the best tool for bug tracking
Instabug gave us the ability to easily interact with our customer and to keep track of any eventual crashes/problems on our mobile app.
Vorteile
Instabug offers a really great set of bug tracking features. Each crash log have attached the app view that the user visited and the app session logs. This makes debugging eventual crashes really easy. It also offers a panel where customer can interact with our internal support team, sending feedbacks or questions.
Nachteile
The SDK needed to be included in the mobile app, sometimes had problem causing crashes. However I should also say that the support team have always been really helpful trying fixing the problem.

- Branche: Unterhaltung
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
It pays for itself every month and more
I've used Instabug for the past 3 apps (and 3ish years) I've worked on. While there are a few rough edges when it comes to administrative items, I couldn't be happier with the product and would recommend it to any developer who has the means to pay for a premium service. The product easily pays for itself each month when used to resolve 2 or 3 crashes or customer-reported support tickets.
Vorteile
- The UI is great and implementation is a breeze
- I love being able to customize my development console logging to amend my crash reports. In fact, the suite of information I get along with crash reports is easily the most comprehensive I've seen on the market, hands down.
- Having the ability to speak directly with customers via in-app chat is invaluable in building customer relationships and solving issues promptly.
- I love being able to annotate screenshots and take videos is issues in the app to attach to bug reports. I often find myself browsing my own app and making notes to myself about items that should be fixed or looked at in this manner. This feature, for me, might be the greatest value add of the product.
Nachteile
It's actually quite cumbersome to work around the 4 account limit per team for a paid account, especially if you have multiple apps and/or support people that need to log in. There are almost too many updates (too frequent?) being made to the software. Every other day that I log into the dashboard, there's an alert at the top screaming at me to update to the latest version, which don't even seem to include high priority hotfixes.

- Branche: E-Learning
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
Review by an Android Developer
Vorteile
Instabug is an amazing software, I use it frequently to test my app and keep it safe from bugs, it is a great software and reports each and every bug. As, I am an Android Developer professionally, I require Instabug regularly to point out the bugs on my app. Hence, I like this software and recommend you guys to use it.
Nachteile
Most of the things I like about this software, but one thing I don't like is customer care, once I had a problem with the software but they didn't respond on time, but I think now they are improving.

- Branche: Computer-Software
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Instabug The Best For Bugs And Feedback
Integration with both IOS and Android is an essential need for us. Instabug makes it simple for anyone to submit bug reports. Each ticket is handled individually which is essential to customer support. The customer support staff is friendly and helpful. Instabug helps us communicate with our clients quickly and resolve issues faster.
Vorteile
Instabug is simple and easy to use. Bug reports and feedback are easy to analyze. The screenshot feature works amazing and it is crucial to providing feedback and follow up. Full console logs, network logs, screenshots and device details saves crucial time.
Nachteile
We haven't found anything that we dislike with Instabug.

- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Entry point for your customers feedback
A lot of feedback from our beta-testers allowing us to fix bugs, improve and even rework features before hit the final users
Vorteile
Easy to integrate with all platforms allowing an fast way to get feedback from beta-testers. Integrations with third party platforms like jira for task control and slack for communication
Nachteile
The UI, i think it can be cleaner, with some useful dashboard reports that can gave you insights right away

- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Instabug helped us to kill bugs faster
Overall experience was great there are some privacy policy questions that we are not sure about
Vorteile
We used instabug as a bug reporting tool from our UI test automation tests, and it seemed to be great for that.
Nachteile
It overrides many main entry point of the application and you can't be sure what other data they collect as the project is not open source. We did not ship this into production due to this.

- Branche: Finanzdienstleistungen
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Can't really ship an app without it
Overall experience is very good, we've been using the product for a while now to gather feedback from our testers and it has helped us identify issues and save a lot of time in the process.
Vorteile
The ability to have users shake their device and send feedback regarding our apps.
Nachteile
Certificate pinning seems to break the capture of network logs, support has been very friendly and seems to be working on it.

- Branche: Maritime Wirtschaft
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Exactly how and what you need
Easiest way to give your users a simple way to contact with you, and be able to respond to any issues.
Vorteile
Been using Instabug for a couple of years now. Very useful, essentially meant we didn't need to time sink to create a contact platform, just integrated theirs into our solution.
Nachteile
Nothing bad to say about it to be honest. Done everything we needed thus far.
- Branche: Essen & Trinken
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Perfect tool for App user feedback and crash monitoring
Our App users are able to report issues and development suggestions just by shaking their device to invoke an InstaBug window.
Our company then uses InstaBug to follow up on with users and the developers of the app to solve those bugs.
We also use it to force App updates when a new release is available in the App store.
We also monitor App stability using the Crash reporting module.
Vorteile
It is the perfect tool to add to your App so that you can communicate with your users about issues and development suggestions.
Just by shaking the phone, the users are able to send reports with screen shots and screen video recording.
The software SDK is easy to implement.
It can be used as a workflow for error and incident handling like Remedy and can be also integrated with GitLab to communicate with the developers.
It also has an extensive crash reporting function and related dashboard.
Nachteile
I am not aware of an InstaBug App itself that would be useful to be able to deal with bugs on the move.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 5.001–10.000 Mitarbeiter
- Täglich für Kostenlose Testversion genutzt
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Quelle der Bewertung
Its working fine
InstaBug is really good tool but the guide is avaialble in the internet is very less
Vorteile
its very easy to use and can be triggered the bug properly in the portal, all the way of implementation is helpful for the user to report issues
Nachteile
Installation document is not helping properly , there should some proper steps mentioned in the doc , no proper guide found in Google
- Branche: Computer-Software
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Awesome product, amazing customer service!
Catching exceptions, bug reports, technical customer support.
Vorteile
It just works. You simply put few lines of code and, shake your device and report bugs. Easier bug report than ever.
The customer service is amazing, responses within few seconds-minutes.
Nachteile
Knowledge Base(FAQ like) is missing currently, and some necessary features are missing(like removing old chats).
- Branche: Automotive
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Great software for any business or even personal use!
Vorteile
Instabug has been awesome for my business with 8 computers in the office this software has saved us alot of times from crashing, and has a very accurate and fast detection on bugs and crashing! Would 100% recommend for business or personal use!
Nachteile
Love it has been amazing for my business. There isn't anything I don't like about it!
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
It has been a bit difficult to use and configure but has a lots of perks
Vorteile
Features and how specific it is. You are able to quickly trace a bug to its origin without much delay.
Nachteile
Difficulty to configure and read the logs. Especially logs related to http requests and connections.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Bitraptors and Instabug
Vorteile
Easy to use, user-centric with a lot of useful features.
Nachteile
Very pushy "upgrade" now, it's really not friendly.
- Branche: Biotechnologie
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Great customer support easy to install
User insight
Vorteile
Simple for customers to use and easy to install I find the interface very user-friendly. Like the shake to wake feature.
Antwort von Instabug
Thank you Josh for your review :)
- Branche: E-Learning
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Essential tool for my user-support workflow
Overall very pleased with the experience.
Vorteile
Well-designed UI makes important information easy to access and parse. Customer support is helpful and responsive.
Nachteile
Small annoyances, for the most part. Most symbols/special characters are not yet supported in Instabug's chat feature, which I use frequently to respond to users. Currently, clicking on user's message in bug report automatically brings up edit window, which is a pain when I need to copy/paste their message into our own internal bug-tracking system.

- Branche: Bau
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
Great customer service
Vorteile
Customer Service was on point when Instabug running on our react native app didn't allow for bugs to be reported if files got attached. Well done.
Nachteile
We got what we were expecting also due to the free trial period. Nothing to complain so far.

- Branche: Versicherung
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
Having been recommended Instabug, we have found the app easy to use and the team approachable
Vorteile
It's simplicity. It's a technology that allows our users to report their bugs at a crucial time for us. Being at MVP stage, we want to know suggestions and issues real-time and instabug allows us to do this.
- Branche: Computer-Software
- Unternehmensgröße: Selbstständig
- Weitere für 6-12 Monate genutzt
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Quelle der Bewertung
I used instabug sdk for Android, it't a great service foe bug reporting and integration is...
Fasy and easy way for bug reporting and user engagement.
Vorteile
The integration process, features especially the user engadgment feature, also service quality is great, and customer support is very helpful!
Nachteile
I think the web interface needs more ui enhancement and more ux improvement, so we can easily reach required parts and also it needs to be more clearer and not to be very crowded!
- Monatlich für 1-5 Monate genutzt
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Quelle der Bewertung
Bug reporting has never been easier and cooler.
Vorteile
I like their latest tools for product managers which are really helpful to get feedback not just report bugs.Also shake-to-report feature is very cool and that you are able to send screen shot or even record voice note to be attached with the bug report.
Nachteile
The price needs to get down a little bit to let everyone able to use it in their start-ups as they are just starting out.
- Branche: Essen & Trinken
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Ease of use
Vorteile
How easy it is for customers to use! I am new to product development and this has saved me so much time with QA and beta tester follow-up.
Nachteile
I don't have a lot of money in my company for this product, but I still think it is worth it.
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
it's is a good plataform to work with
Vorteile
all the graphics well structure and all extra features to improve the aplication. and the live reports.
Nachteile
about the price, I think that's a little high put side by side with all competitors in the market. Could be a little cheap.
- Branche: Unterhaltung
- Unternehmensgröße: 51–200 Mitarbeiter
- Weitere für 1-5 Monate genutzt
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Quelle der Bewertung
Great product, although lesser priced available
The program scans, detects issues with your computer and seems to do a good job of such.
Vorteile
We loved our trial period of Instabug, however we were unable to fully evaluate the program as some features were unavailable during the trial period.
Nachteile
We used Instabug during the trial period, and it did identify issues with out network, however it would not allow us to clean or repair these issues as these options were not available under trial use. We would have had to purchase to see if the program works to it's proclamation.
Antwort von Instabug
Thank you Sabastian for reviewing Instabug! :)
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
We used Instabug for mostly beta testing of our client Mobile apps
Manual and beta testing teams saved 30% of their time on logs and screenshots collecting
Vorteile
Me and most of testing team just loved the app. We enabled Instabug for beta builds of our app. Whenever some bug or weird behavior is detecting, grabbing logs as well as screenshots was very easy. We had a few tricky questions when we needed to use API. Support team was so friendly. They provided us all required guidelines really quick. Also, in cooperation with Dev Team, we were able to set up crash logs collection with sufficient granularity of logs. Including crash report eventually became almost requirement when we reported new bugs (this is how much they liked these reports)
Nachteile
As we needed API access to build custom reports and client wanted some detailed statistics, we needed to use Gold plan, that was pretty expensive. At some devices shaking feature didn't work stable and I needed to shake it a few more times to get crash reported. There was also a number of cases when the app didn't recognize really similar crash reports so we needed to involve human work for consistent analysis.
- Branche: Computer-Software
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Instabug is a great tool for tracking bugs and customer experience
Instabug helps us connect with our users quickly to learn/know about bugs as soon as they crop up, as well as making sure we can fix issues as fast as possible.
Vorteile
Relatively easy to integrate with mobile apps, and 3rd parties platforms like freshdesk. We use it for bug tracking including screenshots and videos from our users, as well as general app feedback and it's an indispensable tool.
Nachteile
The price tiers are not friendly to small teams and seem geared more toward large organizations with high budgets
- Branche: Computer-Software
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Instabug provides a lot of value for what you pay for
Vorteile
It's super easy to get set up in your project and the documentation is fairly thorough. I really appreciate how responsive their support is, when I have questions I usually just ping them on Twitter and I get a reply in a few hours.
Nachteile
Their dashboard is not exactly easy to browse through bugs with. It's hard to define the exact level of granularity I'm expecting with bug reports. And you can sometimes get bad bug reports with no descriptions or context to what went wrong. However they do a good job overall of capturing useful info by default.
- Unternehmensgröße: 201–500 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
I've been working with Instabug for almost 2 years now & it makes our debugging process much...
Vorteile
The "shake" feature is definitely my favorite. I also love how you can circle or annotate issues directly from your phone.
Nachteile
Overall I wouldn't say I have any cons. The only thing is that we use multiple platforms for tracking issues with our vendor, so we have to log it in Instabug and then also log it in a platform we use called Sifter. It would be great if the two were consolidated somehow.
- Branche: Internet
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
Powerful QA, debugging and feedback tool
Vorteile
Instabug makes it extremely simple for users of our app to notify us about problems, or suggest features, and gives developers a deep insight into the software to assist with debugging and resolving problems. The Instabug support team are extremely helpful and responsive. Instabug helps us at all stages of our app lifecycle, from internal QA through to beta testing and the feedback on the end product.
Nachteile
The API and documentation could be a little clearer, which makes the initial integration learning curve quite steep. The in-app framework is also quite invasive, and would benefit from providing some control over what data is captured and sent with issues and requests.
- Branche: Einzelhandel
- Unternehmensgröße: 10.000+ Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Quick and easy solution for bug-tracking
Vorteile
Light and easy to integrate SDK, auto tagging and tracking, lots of useful information within each bug/crash report (number of affected users, device details, etc), collaboration features, feedback collection (surveys, chats).
Nachteile
Missing some features that competitors have, like session replays and touch heatmaps
If you’re in the market for a crash-reporting tool, this is the one. It’s not as expensive as bigger solutions, yet still delivers and provides great insights for devs.
- Branche: Sportartikel
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Excellent product for gathering feedback
We got a ton of feedback from our beta testers while developing our app.
Vorteile
It made the process of gathering feedback for our beta testing very easy. The screen shot ability really let our customers provide detailed feedback.
Nachteile
There was not a super easy way to categorize our feedback. It would have been nice to tag the feedback on our own or for Instabug to take a shot at categorizing the feedback.
- Branche: Unterhaltungselektronik
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
As a customer support agent, I use instabug to reply to users inside our app.
Vorteile
I love that I'm able to respond to our users directly at their pain points. The fact that our engineering team can see where the issues lie exactly helps us iterate faster.
Nachteile
I wish there was a HelpScout plugin so that we could respond direct to live users from our HelpScout inbox. We have a bit of a workaround, but it's not nearly as quick as a direct link could be.
- Branche: Computer-Software
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Exceptional Tool for Mobile App Startups
Vorteile
I love how simple the integration. Especially at early stage our product has many holes. Tracking down a crash can be difficult if without this app. It has very advanced analytics and reports. It also helps us deal with the second problem which is collecting and consolidating users feedback. We use their feature request feature where users can suggest something or report a bug visually. Then upvote and downvote things each user thinks is important.
We are able to practice lean development and product iteration very successfully because of it.
Lastly their team is very attentive and hardworking. It just feels right in every interaction with them. You know they care about your feedback and they are open to accepting feature requests and take the time to help you out.
I really wish them the best.
Nachteile
Perhaps they can include addons so we don’t have to do a full on upgrade in tiers just to get that 1 extra feature we want. They do have lots of products and if they allow us to more customize our subscription would be best.
- Branche: Computer-Software
- Unternehmensgröße: 201–500 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
Recommended tool for bug tracking !!
Vorteile
Using Instabug for bug reporting is super easy. The best thing about instabug is the ability to attach screenshots, notes, and video recordings when submitting the bug. This helped our team to reduce the time they spend on clarifying the bug which resulted in more productivity.The integration with third-party tools like Jira is again a very useful funcitionality that has made Instabug a winning tool.
Nachteile
There is nothing that I dislike for now.
- Branche: Computer-Software
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Kostenlose Testversion genutzt
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Quelle der Bewertung
Saved me tons of time
Vorteile
Easy integration, user friendly. The sdk provides sufficient functionality yet does not affected the user experience of your own app design.
Nachteile
Some of the features are extremely important to early stage startups. For example user feedbacks and in-app chat. The price is okay but I wish for basic plan I can also bring in my designer and cofounder to the instant hub, just to let them see the data so we can discuss further.

- Branche: Internet
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
I use it for testing feature releases and client feedback. Absolutely love it.
Vorteile
Instant client feedback and bug reports. Ease of software use. Helpful cloemt support. User friemdly interface.
Nachteile
No app yet.

- Branche: Informationsdienst
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
the best beta testing tool for mobile so far.
I delivered 2 Apps using it for beta testing, Swift 3 and React Native... it was an awesome experience using instabug with developers and product managers.
Vorteile
that it doesn't have to be a crash to be reported, comments and video recording... Integration with React Native, Native iOS and Native Android.
Nachteile
the dashboard UI, but it's not really a big deal.. it's easy to use but it's not beautiful to look at.
- Branche: Computer-Software
- Unternehmensgröße: 11–50 Mitarbeiter
- Monatlich für 6-12 Monate genutzt
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Quelle der Bewertung
The place where Bugs gather.
Vorteile
The best thing InstaBug has going for them is the ease of integrating into existing software. Getting InstaBug added to our iOS and Android apps was a breeze. It creates an overlay on our apps that don't directly affect our software which is great. Adding questions and feedback prompts are easy with the website. Working with the InstaBug developers with issues that come up is fantastic, they have an open channel directly with individual workers at the company.
Nachteile
Since they support so many platforms and codebases, they occasionally have a few of their own bugs that make it through the cracks. They make up for this with quick response time and they push out fixes very quickly for a company.
- Branche: Telekommunikation
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
InstaBug Review - My Vodafone App (New Zealand)
Overall, InstaBug is a software that we use everyday and it's helping greatly to optimize our workflow to help our customers to experience a better app every time they update. I am more than happy with it!
Vorteile
InstaBug has a very easy to use UI and it makes both bug reporting and handling a seamless experience. There's quite a lot of customization available through filters for reporting purposes as well as having the ability to bulk reply to customers really helps us save time.
Nachteile
I think that the documentation page could be more interactive and this would help with training on how to use this tool and ease the learning curve.
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Great tool to gather detailed reports
Vorteile
Ease of sending bug report from app user - with photos, videos, networking and (especially important) custom logs.
Nachteile
Duplicates of same issue that are hard to group and handle - clutters integrations in Slack and JIRA

- Branche: Finanzdienstleistungen
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
My experience using Instabug
I have nothing to complain, great support, relatively easy SDK documentation and great functionality!
Well done!👏🏼
Vorteile
It’s a great tool for maximize your availability for the user and track not just bugs but insights and feedbacks reports.
Nachteile
The way the user can talk and show the application when report a bug or a suggestion.

- Branche: E-Learning
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Wonderful product with incredible team!
We have been using it for a few months already and it has dramatically changed our ratings on the app store. People reach us to ask for help instead of sending 1-star reviews. Super easy to install and users really appreciate it.
Vorteile
Features, easy to use and above all, their support team.
Nachteile
Have not found anything remarkable yet that we do not like.

- Branche: Konsumgüter
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
Fast integration, and helped us in getting quick feedback
Quick feedback from our active users that helped us improve our product.
Vorteile
Rich in integrations, such as slack, and JIRA. Shake and send feedback user experience is one of it's strongest strengths
Nachteile
The in-app chat, it's costly to get the whole support team on it to support our customers on the app.
- Branche: Finanzdienstleistungen
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Great tool for bug tracking
Instabug helps my team track and fix crashes easily - if we were to not rely on Instabug, I think 80% of crashes would go unnoticed or non-described. Thanks to Slack plugin, our team can report a new bug and a developer would be able to instantly address the issue. Instabug is a great time saver and makes my life easier.
Vorteile
Hands down, the best feature is repro-steps for crashes. It makes bug reproducing effortless and thus saves a lot of time.
Nachteile
There seems to be room for improvement when it comes to documenting and explaining more advanced topics somewhere on the website.
- Branche: Glücksspiel & Casinos
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Great reporting tool
Vorteile
It is easy to use, and let to give quick feedback about application with automatically gather lot of data about system.
Also repro steps screens are cool stuff
Nachteile
Although this is great feature the Jira integration is poor configurable. But reported through it is messy.

- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Useful and informative
Vorteile
good crash analytics, being able to get feedback from my users,getting answers to surveys from my target audience
Nachteile
not able to get live view of how the user got the crash as sometimes the details provided could lead to different situations that might cause that crash
- Branche: Computer-Software
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Super easy tool for mobile app bug reporting
Bug reporting and user feedback.
Vorteile
I really like how easy it is to gather feedback from my beta testers. I can also have live conversations with my users, which is extremely important for our business growth.
Nachteile
I don't like how expernsive it is for the gold package. They only give you four team members and I'd like to have more.
- Branche: Unterhaltungselektronik
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Generally positive, has been very useful for customers trying to reach us.
Vorteile
- Easy to integrate
- Easy to use mostly
- Provides good information on customer setup to assist in debugging issues
Nachteile
- Buggy, users report bug tool crashing.
- Advance features are nice but sometimes confusing to use.
- Web interface needs more work, very slow to load hard to search requires URL manipulation to get to where you want easily
- Site seems to go down often, can lead to our app crashing as well when site is unrepsonsive

- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
Help me a lot in developing my own applications
You can make more contact with customers who use the apps you publish and it's a great reason to develop myself programmatically and scientifically to be a Director of Development
Vorteile
Help me track the errors that occur after the launch of the application a lot in rapid communication using the application instead of deleting the application to send the problems that face them and it was much easier for me
Nachteile
You can make more contact with customers who use the apps you publish and it's a great reason to develop myself programmatically and scientifically to be a Director of Development