Imprima Virtual Data Rooms

Vorteile

Ease of use, competent project management

Nachteile

Login process and mobile device access could be improved

Vorteile

Setting up the VDR is really easy. As soon as you ordered the VDR the preparations by the Imprima team are done so you can start quickly with setting up your own VDR.
If you have set up the VDR on a local drive, the bulk upload is really efficient.

Nachteile

Not that much - processing the document permissions could be slightly more efficient. But when you want to switch to use the Q&A, you can also kick off with a general buyers group and then later to a more specific group.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Imprima Virtual Data Rooms

Vorteile

The support from Imprima people and thinking with you

Nachteile

You need a degree in data rooms to fully understand the product

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Imprima Virtual Data Rooms

Vorteile

the support we received from [sensitive content hidden] was very pleasant.

Nachteile

User-friendliness and a lot of support neccessarry to design and implement the dataroom.

Vorteile

I appreciated IMPRIMA’s user-friendly interface and how easy and straightforward it is to use. The platform’s robust features, especially the structuring of the dataroom, stood out as highly valuable. Their customer support is excellent, and when a problem arises, the staff is quick to assist you.

Nachteile

One aspect I found somewhat overwhelming was the numerous notifications you receive for each new questions or new document. However, these can easily be turned off in settings.

Vorteile

great service, quick responses to our questions.

Nachteile

None, with the necessery training the program was easy to use.

Vorteile

smartness, speed.
customer service of [sensitive content hidden] was excellent.

Vorteile

The data room is easy to use and very clear

Nachteile

Sometimes we experienced difficulties with publishing new files, but it's possible that that was our own fold.

Vorteile

Availability of support, very good user-interface

Nachteile

Nothing.

Vorteile

The personal customer success manager. The relative ease of use.

Nachteile

In some parts the logical structure of the data room is a bit counterintuitive.

Vorteile

easy to understand and use, great customer service

Nachteile

Might need a couple of seconds to load certain pages or documents

Vorteile

The product is easy to use and fairly basic. In addition, support is easily reachable with quite a quick response rate.

Nachteile

The uploading of documents could be somewhat improved. It works but it could be made more efficient.

In addition, the permissions and user options could be simplified.

Vorteile

It's highly professional and supports a transparant transaction process

Nachteile

Remembering all the possibilities it offers

Vorteile

Easy-to-Use Platform and amazing Customer Support

Nachteile

The fact that once you upload a document you cannot upload it again without incurring in doublecounting of space

Vorteile

Easy to use, great customer supprt, straight forward in daily based usage, high level of security and laibility.

Nachteile

Compilcated procedure in terms of password creation.

Vorteile

The customer service is just perfect! We prefer that we are assisted in our own language. It makes it fast and easier to work.

Nachteile

the costst, we now pay per user that is better than it was before.

Vorteile

Software is easy to work with, upload is immediately available

Nachteile

Once a document is uploaded and want to remove the document, the GB is used.

Vorteile

It’s a very easy platform that allows the control of information by both parties and has a very easy Q&A process that is important in a Due Diligence Stage

Nachteile

The upload of some information is sometimes not easy due to the format of the files or the length of the file name

Vorteile

Functional, easy to use, nice tools, good and quick helpdesk

Nachteile

Sometimes a big data dump causes errors.
When you want to send a messages to all bidders it would be nice if you can use bold/underscore/italic for the message. Now it's just plain text. This goes also for the answers you provide in the Q&A.

Vorteile

It was easy to set-up, as a deal manager you can add yourself to bidder teams which saves a lot of time in resolving user access and Q&A issues.
User support was excellent and helped us on all fronts.

Nachteile

I haven't identified particular cons that have affected our experience during the usage time

Vorteile

The support and customer services are the best, very responsive and supportive.

Nachteile

The price and renewal conditions of the contract.

Vorteile

It is easy to use. As dealmananger it was easy to understand each function and to instruct other users on how to use the platform.

Nachteile

If you want to make use of more elaborated options, it wil get a bit cluttered. However, sufficient and effective customer services is available to help out at any time.

Vorteile

The platform does what it has to do and contains most required functions. Blacklining works well

Nachteile

- Some basic functionalities are not user-friendly / intuitive / efficient

Vorteile

Easy usage and top customer service!
Flexible prices according to needs.

Nachteile

I cannot think about something specific.

Vorteile

The AI-based redaction option is an excellent tool and saved us a tremendous amount of time.

Nachteile

I missed a drag-and-drop option, where you can drag files from the Windows Explorer straight into the dataroom.

Vorteile

Great team immediate help whenever you need it

Nachteile

Not able to filter through questions in the Q&A efficiently

Vorteile

The data room performs well. It is easy to see who has access to a certain file.

Nachteile

What is less good is the fact that the publishing button sometimes does not turn red immediately. It is not possible to add files in a folder while keeping them invisible for the users having access to that folder.

Vorteile

E' facile e intuitiva e consente di essere gestita con relativa facilità

Nachteile

In generale siamo rimasti soddisfatti e non ci sono elementi che ci soddisfano di meno

Vorteile

Easy to use and a great customer care service.

Nachteile

Customer care and back office service.

Vorteile

The customer service has been outstanding. Very fast reaction and good 1:1 support.

Nachteile

the graphical implementation of the Q&A is a bit cumbersome. We often forgot to publish structural changes like moving or deleting files, here a better view of open to do's in the file structure itself would be helpful.

Vorteile

Structure of VDR is clear and flexible.

Nachteile

VDR didn't cause any problems and everything worked.

Vorteile

Het is een fijn programma om mee te werken.

Nachteile

Wij werken al een geruime tijd met Irooms dus eigenlijk is alles vanzelfsprekend.

Vorteile

Easy to use
Easy to administrate
Easy to feed

Nachteile

No bad experience to share. Redacting tool is maybe a bit cumbersome but helpful.

Vorteile

Easy to use data room that offers all functionalities needed for a smooth due diligence process. Also the hands-on support is highly appreciated.

Nachteile

Time needed for processing publication of documents was slow sometimes.

Vorteile

Excellent customer support from Amsterdam team. Very helpful and always available.

Nachteile

Could be bit more intuitive.
As a result I needed some extra customer support.

Vorteile

easy, quick and not expensive

Nachteile

that not every file format is supported when uploading and that often errors occur during upload

Vorteile

Imprima is easy to use and has a lot of features

Nachteile

Sometimes in the Q&A the screen freezes (keeps loading)

Vorteile

We would like to express our appreciation and gratitude to the Imprima team for all the assistance and support throughout this project. Grateful for having worked with you on this one and look forward to the next.”

Nachteile

Q&A follow up to share the same index to facilitate reading when extracting the report.

Vorteile

Easy to use and great customer service that was very responsive

Nachteile

User interface could be further developed to a slightly more modern version

Vorteile

easy to work with. Structure en logic of the software is easy to understand also for clients who haven't used this tool before

Nachteile

permissions to see, upload is not always as easy as it likes. A view times we had to call the helpdesk

Vorteile

The simplicity of the dataroom and the support desk was always available to reach.

Nachteile

A nice-to-have is the possibility to redact pictures.

Vorteile

Imprima is easy to use and when I don't know something the customer service is very good! Within a few hours I have my answer and everyone takes the time for you to explain it. The function to black line documents has been a game changer and saves me a lot of time and is very easy to use, would highly recommend.

Nachteile

The option with the QR code I don't want to use, but I can't remove that. So I have to contact Imprima for this.

Vorteile

Easy to set up and adjustable. Good notifications and monitoring with q&a. Very direct and good contact with Hans(Amsterdam) for ‘in-time’ questions and adjustments.

Nachteile

Perhaps an adjustment of the upload function like some sort of a wetransfer (drop function) and not only on the left side of the interface.

Vorteile

Customer support was always on point, never had to wait long for help.

Nachteile

Interface looks very old and not "sexy".

Vorteile

The customer support was excellent.

Nachteile

nothing

Vorteile

Overall, the software was extremely easy to use and where any struggles arose the Imprima team was very quick to respond and assist as needed. The features of the tool made it extremely easy for communication with many comprehensive features. Definitely recommend for smooth and efficient workflows.

Nachteile

The latest upgrade and functionalities to the platform was great especially the option of light and dark mode and resolved many things which I liked the "least" but that is more on a cosmetic level. The functionalities of the software were great which is most important.

Vorteile

Imprima software is straightforward and easy to use. It doesn't take a lot of training to get yourself and your Q&A Experts set up. Also, the customer support is available 24/7 and will help with any questions free of charge. I find it a great plus and felt supported throughout the process.

Nachteile

Whilst most of the software is straightforward, some more advanced options can be made a little bit easier, especially for first time data room managers. E.g. the option to hide certain documents from bidders take some time to get used to. Also, the Q&A management of reforwarding questions or resubmitting answers that were previously marked red by Legal can be improved.

Vorteile

Het uploaden van documenten gaat snel en je kan veel documenten er 1x inzetten.

Nachteile

De dataroom is niet gebruiksvriendelijk. Door er veel mee te werken raak je ermee vertrouwd, maar als ik het iemand moet uitleggen is het verwarrend. Er zijn te veel stappen. De klikbare afbeeldingen zijn ook niet duidelijk. Beter is om er knoppen van te maken.

Vorteile

The user-friendly platform..................................

Nachteile

That you can't drag and drop in the root menu, like moving folders by dragging the mouse would be a nice feature

Vorteile

Available online. Drag and drop file storage

Nachteile

Multiple touch points required to upload and publish documents. Sending out invitations and selecting file security settings is very slow and cumbersome.