Domotz

Vorteile

Very easy interface, multiple installation options like Ubuntu, Synology and Docker to name a few. Easy setup which allows me to deploy within minutes. Recently deployed three agents to remote locations. The VPN feature allows us to keep full control.
A nice touch - the VPN can be configured to access via custom ports. I have a single box solution for a remote customer that is running a Type 1 Hypervisor and multiple VM's and Containers within. I can access everything via the VPN without any human involvement, which given the locations, is a must.

I also use the Android app for alarms (I can also access remote devices through the VPN from my phone) and this works well. remember to disable battery control on your Android, otherwise alarms can be delayed.

If using SNMP PoE devices, you can power cycle the port on the switch via the web interface or app. It also has great recognition of well known devices and will group them if required. For example, our office has several Samsung Smart TV's as well as Ubiquity network equipment. They have each been grouped which allows for quick access.

Nachteile

None that hinder my requirements. The map (when using SNMP devices) is quick to populate however, you are unable to modify it's layout or add colour. This would be a nice touch. But this does not discourage my use of the product.

Vorteile

Domotz automatically identifies many devices automatically so you don't have to guess what something is. In addition the tool is so easy to use it takes very little time to become proficient. I had not successfully worked with an API integration before and through the webinars and support I built my own custom dashboard and learned some new skills in the process.

Nachteile

none really. I try to break it daily and have not succeeded yet.

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Zuvor genutzte Software

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Vorteile

Pro-active notifications of issues and VPN to any device. On-site Agent.

Nachteile

Slow to load. Alerting can be a little complicated.

Vorteile

Everything! The Domotz team have developed a well thought out product that addresses the needs of the end user without the need of complex configurations seen in most RMM tools today. My personal favorite features include Domotz Eyes with Alerts, VPN on Demand, Network Monitoring, Web-hooks, VLAN support and IoT integrations.
Working with Embedded systems deployed across remote locations, there is no better tool to provide us with real time proactive monitoring of our remote assets.

Nachteile

We have not experienced any Cons with the product thus far. However we are grateful to the development team that is constantly engaging with us to add features to the product and expand the scope of use with the ever changing Network and IT environments in to day's world

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Vorteile

Very simple
Scalable, even for not so small businesses
Great and quick support

Nachteile

Limitation for sub-net monitoring (0 in lite plan, 3 in advanced plan, 8 in Premium).

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Vorteile

1. Ease of use
2. Great support. I have only used email support and have implemented the support recommendations at my own pace. The support suggestions were spot on.
3. Layout is intuitive and designed well

Nachteile

1. In application support links would be beneficial
2. Updating of device information could happen quicker. i.e. if you rename a wireless access point it retains the old name until the following day
3. The VPN connection does not work consistently. ( I have not had time to work with support on this. Might be a me issue rather than the software issue.)

Vorteile

domotz Pro is a great solution for monitoring distant networks. The remote agent infrastructure make the deployment and rollout easy. We especially like the ability to integrate PDUs for switching remote devices on and off and the remote connection capabilities (web, rdp, ssh, custom ports). This enables us to do zero touch deployments of devices that have static IP addresses preconfigured in a different subnet and are shipped directly to the customers.

Nachteile

Some license limitations such as a limited amount of shared alerts in the "Advanced" subscription plan should be relaxed. Besides that, most monitoring needs can be realised using custom TCP/SNMP queries.

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Vorteile

The product is easy to use, has alot of options that i missed by default in other monitoring software. And offers a intuitive dashboard that is easy to navigate.

Nachteile

If i had to name anything it would probably be the fact that Domotz primarily (as far as i have been able to see) through a cloud portal. I havent been able to find a option yet to only run the software on dedicated hardware without the portal.

Vorteile

Offers a great, low-cost monitoring option for my role as an MSP. Really love the ability to see basic real time metrics within minutes of installing. Very intuitive UI both on the web and in the app.

Nachteile

Not really a con, but I would say do your research and understand what Domotz is and is NOT. This can save you from potential headaches down the line.

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Vorteile

Domotz is very affordable vs. other tools that want a minimum commitment or charge on a per-device model. Their per-site model is excellent. It seems to pay for itself every month when there's an immediate notification of an IP conflict or we need to quickly bounce into the config of a random device that wasn't documented when onboarding a new client. The Domotz box is an awesome inexpensive solution for client sites without a server to host the agent.

Nachteile

I haven't found a con so far. There are some MIBs that need updating, but support has been very helpful when we've had questions about Domotz.

Vorteile

Easy to use interface, comprehensive network monitoring, and great remote access capabilities.

Nachteile

Occasional connectivity issues and can be a bit pricey for small home networks.

Vorteile

We love how easy this product is to use and deploy.

Nachteile

We have not found anything yet that we genuinely dislike.

Vorteile

- Excellent support- Free Trial- Apps available for both NAS (QNAP) and iOS- Notifications and Daily Reports on network activity- Extremely comprehensive

Nachteile

- The app sometimes takes a while to load since it's pinging the cloud but that is a minor cost to having the convenience of accessing the status of my system anywhere

Vorteile

This platform is super-easy to use: set-up of new sites to be monitored is a as simple as it should be. We can choose whether to use an existing NAS, a Windows or Linux Machie to scan the local network, as well as deploying a very simple hardware provided by Domotz. The service is very reach of functionalities. We do monitor and manage quite complex networks, and Domotz helps us understanding how the network is shaped (Network Topology Map available in Domotz) or exactly which ports of switches are used by which devices. For instance, this helped us when restructuring a network rack for one of our clients. Moreover, we use daily the Remote Connection functionalities, including the VPN on Demand, to access network devices and perform daily or weekly maintenance of them. The integration with Freshservice has been a life-changer: we are notified directly in our Ticketing System when something happens on the networks of our clients. However, we have not explored yet all the possibilities available in Domotz, even because they continue to enrich the offer with a very high pace.

Nachteile

The integration with some documentation system (including Freshservice) should be enriched, so that it will be easier for our technicians to have all the information in one place. I would also like to see more network devices to be supported to backup their configuration, but I know their team is working on it.

Vorteile

Domotz has a very friendly user-interface, it has a web-app and a mobile-app, both offering support for dark mode. It recognizes new devices immediately with sending a push notification to the mobile devices, so that in case of an unauthorized access the necessary steps can be taken. I am using the platform since 2016 and since then it has been continuously being enhanced with new features. Domotz also has a lot of integration into Microsoft Teams, Slack, Wehbooks, Telegram and many others. Even Node-Red has a compoment for Domotz. The Domotz agent can run on multiple platforms like Synology, Qnap, Raspberry Pi, Microsoft or you can simply use the Domotz Box as a hardware appliance. Next to the device list with lots of information being gathered automatically upon device recognition, a network topology is shown, the network performance is constantly measured and there is a wide variety of customs and default alerts that can be defined, next to a lot of different reports, that are available. So Domotz is the best tool, that can be used for all kind of different network monitoring.

Nachteile

Nothing, Domotz offers all necessary functions for monitoring a network.

Vorteile

Very quickly spots new devices in the network and also keeps track of
what port in the switch it comes through. And also keeps a good view
of all the devices and tracks status. Also the software is developed
and new smart features and is added on a regular basis.

Nachteile

So far there is really no things that I dislike. It really works OK
in my opinion. The only thing that I do not like is that they have
removed the "Lite" version so private persons like myself could afford
to use this powerful software. (I have been running the
"Legacy Lite plan" at an affordable level for a private user but you
could not order that any more) However, apart from that and for
businesses I still would recommend this as it is a good software for
sure.

Vorteile

An indispensable program for administrators or IT technicians,
keeps track of all the company network products in order.
It allows in advance to intervene by the customer in case of failures,
the app is easy and intuitive, allows you to have alerts of what happens in the network in real time!
Forwarding have recently opened to third-party developers this means the possibility of integrating or having many innovations in terms of integration, from the asset software to the hw asset, I am confident that these indispensable functions will soon arrive!
HIGHLY RECOMMENDED!
It was a long time since I was looking for a similar product

Nachteile

I have not seen any obvious defects, the only improvement I can recommend, to lighten up the old-style PC graphics

Vorteile

A full-featured monitoring solution with an excellent web and mobile app, the integration with Ubiquiti network kit(including the capability to power cycle PoE devices) and it's VPN capabilities enable you to respond to issues through one unified interface.

API enables integration with other platforms with ease, and the customer service is excellent.

I can't recommend the product highly enough for the enthusiast/prosumer and for professional use

Nachteile

Very little not to like, whilst on the expensive side for personal / enthusiast usage - you very much get what you pay for.

Vorteile

I like the ease of use of the application. I installed Domotz on my synology NAS. After registration the agent mapped my network. I also like the quick detection of new devices. And the periotic bandtwith test is perfect to get a grip on my ISP performance.I also like the Android app So i can monitor the network when I am away.

Nachteile

I do not know if this is my knowledge of the application (did not look at the Faq or contacted support yet), but I can approve ports on the network, but not on host.

Vorteile

Easy to deploy and understand, affordable for SMB

Nachteile

If you there is no possibility to install an agent, you need to purchase the Domotz box which is was only available through Amazon in Italy. Also the price has double on this device in the last 6 month.

Vorteile

Domotz has enabled me to be proactive in supporting clients. The notifications let me know when a device drops from the network. I can then open the remote app from anywhere, and see if it is something i can fix remotely. Typically devices lock up and need a power cycle. Domotz has support for PDUs like the Wattbox, Luxul, and BlueBolt which make fixing a potential issue a snap!

Nachteile

I don't have any issues with the software. the "issue" is once you see what it can do you want more. So constantly asking Domotz if it would be possible to build in XYZ.

Vorteile

Domotz is a must have MSP tool. It gives us the ability to not only monitor and configure custom alerts for each of our clients but it allow us to quickly resolve issues right from the application or mobile app. Being able to quickly restart an access point or switch, turn on PoE on a specific port or create a tunnel to remotely access needed resources is super powerful.

Nachteile

Domotz doesn't have the ability to collapse a single client's locations in one heading in the app.

Vorteile

Ease of use is a big plus. The web interface and mobile app are nice and polished. The ability to create a direct link to a certain service e.g ssh or http(s) is my most used feature.
Being able to set custom alerts is also a big plus.

Nachteile

The software isn't as intuitive as I would like with discovery or vendor support.
But each release seems to get better and better.

Vorteile

Ease of deployment.
Ease of use.
Wealth of options.
I'm an early adopter, I've used the Domotz Box from the get go. However, they have easy to deploy using Raspberry Pi, Synology, Windows or Linux.
VPN and RDP are awesome.
Continued expansion of support for specific network attached gear.

Nachteile

Not much ... does what I need it to do.
I'm disappointed that they removed the Lite version for home/personal use, that was way affordable for the individual user.

Vorteile

Easy setup, automatic discovery, network monitoring, real-time alerts, customer service

Nachteile

At this point in time I cannot think of anything that would be considered a con.

Vorteile

Domotz provides 24/7 insight into systems on our client networks, captures network topology details, and gives us the ability to remotely manages switches that previously required a remote session with another onsite system. All of this and more at a price that is extremely competitive with Auvik and others. They have good pricing that gets better as you grow your need.

Nachteile

The setup of virtualized domotz agents, particularly hyperv, is inconsistent, with it not working at all on the latest hyperv virtual networking without more involved intervention into the linux system domotz is running in.

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Vorteile

As a company committed to efficient network management, we have found Domotz to be a great tool for monitoring our customers’ networking environments. Our focus lies in real-time visibility rather than diving into intricate metrics and statistics. Domotz allows us to assess the overall health of our customers' network infrastructures real time and at any time of the day. Onboarding new customers is effortless.

Nachteile

For customers with multiple locations and extensive VLANs, we find that the existing licensing structure does not always fully accommodate our expectations. These scenarios often necessitate the use of multiple (licensed) agents and/or coping with additional costs to lift the fixed VLAN limitation per agent.

Vorteile

Simple setup especially for small networks, relevant notifications on app, site device outage alerts, Android app, network health dashboard, constant development

Nachteile

STP monitoring doesn't work very well, does not support multiple network monitors on same network for redundancy, does not integrate with Tailscale or Twingate, Network Topology is not accurate, does not support linking sites to see outages across multiple isolated networks, frequent service outages, external port security is not accurate

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Vorteile

price/features/mobile app. All of these allow my MSP to manage all of our clients network equipement

Nachteile

That you have to set up a new client with an agent. Typically I want to build out all my tools prior, I understand why this is, but maybe I could build them in the portal and link an agent when it gets installed.

Vorteile

As an MSP managing multiple unique networks, we sought a robust solution for network and systems monitoring across a large number of environments. Our critical requirement was that the solution be easy to deploy and intuitive, as we have a large number of staff relying on it daily.

Domotz has met our needs exceptionally well. After initiating a proof of concept, it became evident that Domotz would significantly enhance our operational capabilities. The setup was quick and straightforward, allowing us to see immediate improvements in network management and monitoring.

Our interactions with the Domotz team have been consistently positive, especially with the account management department. Their proactive approach in ensuring the software meets our needs, coupled with regular updates on new features, is a testament to their excellent customer service.

The technical support team is responsive and receptive to feedback, which has been instrumental in refining the product. As new features continue to be introduced, we look forward to seeing further enhancements.

Nachteile

No obvious downsides. We look forward to seeing what new features and functionality are coming in the future.

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Vorteile

I love the one price, and that it links up with Unifi. I also like that it'll monitor iDRAC and other ILO devices.

Nachteile

Doesn't do cloud, non hybrid systems will without a "Domotz Box". It also only runs SNMP scan every 30 minutes, where we used to 5. Costs start to go up radically as you add features that a lot of other products have built in for their price.

Vorteile

As an MSP we utilize Domotz to discover and monitor customer infrastructure. Domotz has made it so easy to do this for us. We have a quick deployment that saves us and our customers cost, while providing integration for alerts, ticketing, and monitoring tools. They value their partners and are always willing to engage.

Monitoring Meraki and Unifi networks, switches, firewalls, access points, integrating these monitors into tickets in Autotask.

Nachteile

We had some troubles with agents per network, but was able to resolve this with the team and we are so happy now.

Vorteile

Ease of deployment, scan speed, fast interface. Great support.
Really good SNMP support, with predefined settings for many brands/devices.
Flexible alerting.
Many integrations.

Nachteile

Alerts and monitors must be defined per device. I know they are developing a tag/filter method for applying settings to devices, but it's still not there.

Vorteile

Easy setup, intuitive layout and customizable alerts. Domotz has far more diagnostic tools than other monitoring platforms and their customer service is fantastic with quick response time.

Nachteile

Every feature that I've requested in the past has been implemented, so at this point there's nothing I don't like!

Vorteile

I use Domotz primarily to detect when devices fall off the network, or join the network.

Nachteile

Sometimes it takes some time for a device to be recognized. But it usually resolves itself.

Vorteile

Visibility and proactive management of all network equipment

Nachteile

We would like it to be possible to acknowledge alarms and I wish it had more vendor integrations

Vorteile

Easy to setup and use. Recovered well after a crash of the VM.

Nachteile

Needs a lot of hand-holding for initial setup.

Vorteile

The ease of monitoring multiple devices and networks saves me time and headache

Nachteile

I wish the user interface was a bit more intuitive, and the pricing could be more flexible

Vorteile

I like the map, the ability to monitor only important devices, the ability to connect to remote devices without a server or firewall VPN.

Nachteile

Cost just went up 50% in cost, its often VERY slow, the Domotz Boxes are expensive for what they are. With a 50% price increase I think I should be getting more metrics.

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Vorteile

Quick and simple to set up.
Fast to detect faults or devices dropping offline.
Highly configurable.
Speed Tests/Ping Tests/Network Topology/Shared Alerts and Notifications.

Nachteile

It can seem expensive for some our sites that we monitor. However, it's miles ahead of free alternatives.

Vorteile

Easy remote troubleshooting, monitoring multiple networks, and customizable alerts.

Nachteile

Occasional connection glitches and device identification errors can be frustrating.

Vorteile

The remote monitoring and management features are top-notch. I can monitor and troubleshoot my network from anywhere.

Nachteile

The interface could be more user-friendly, and the pricing is on the higher side.

Vorteile

ease of deployment and management, reliability.

Nachteile

I would like to have netflow integration.

Vorteile

The ability to monitor and troubleshoot my network and devices remotely has been incredibly convenient. The interface is user-friendly and the customer support is excellent

Nachteile

The mobile app could use some improvements for smoother navigation. Additionally, the pricing could be more flexible for individual users

Vorteile

Easy remote access, real-time alerts, and comprehensive network monitoring.

Nachteile

Interface can be overwhelming at first, and occasional latency in device detection.

Vorteile

Friendly user interface on all major platforms including a web app. Easy to set up and to use. Remote connection and a fast and good support

Nachteile

In the long time using domotz I could not find any.

Vorteile

Ease of use, templates and prebuilt monitors, reporting.

Nachteile

Inability to manually adjust network maps (though they said this feature was coming).

Vorteile

I have been using Domotz for over a year, I must say that I am impressed with the quality of the service and the fact that features are constantly improving.First, I like the UI very much, it's clear and smooth.Features to be considered:A complete device list with,- much information about the device- ways to connect to- customizable alerts- SNMP monitoring- TCP monitoring- System informationNetwork topology,- very visual- with a well-configured switch, you can know on which port is what deviceRemote connection and VPN to devices.Network performances,- Info- Route analysis- speed test- downtime- alertsAutomatic discovery of new devices on the network,- This way, you know when an unauthorized device joins your network.- You don't have to enter them manually, they are discovered, and you can adapt the info about these devicesNetwork security status, to be permanently aware of the open doors- TCP open port scanner- UPnP port forwarding scannerCustomizable alerts and many integrations.Domotz offers an excellent mobile application.Also, Domotz offers outstanding support! The response delay is extremely low, and that's a big plus! You generally get an answer within minutes! Incredible! Also, the support quality is excellent, and the people are very helpful and kind!

Nachteile

The only thing that comes to mind is that its price has gone up 2x since I started using it. The increase is not huge, but we don't like price increases.

Vorteile

Easy & Reliable.Available on every network NAS OS.

Nachteile

Pricing is a little high.Sorry, nothing technical I dislike

Vorteile

snmp template, ssh agentless integration, ease of use, "human" and fast support

Nachteile

since the advent of "pro", my personal cons are gone