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Alle Bewertungen zu Freshchat Filter anwenden
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Weitere für Kostenlose Testversion genutzt
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Quelle der Bewertung
Good chat solution for your Company
Vorteile
Easy of use and to setup. Documentation is there to help you
Nachteile
Customer support is a bit basic. Had a bit of trouble communicating with them
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
Great live chat tool
Vorteile
Great tool for live chat, both for support and sales.
Nachteile
Not the easiest to set up custom workflows
- Branche: Verbraucherdienste
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Freshchat Review
Vorteile
Ease of use is the best feature of Freshchat.
Nachteile
Sometimes chats disappear from the panel before I am able to tag them.
- Monatlich für 1-5 Monate genutzt
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Quelle der Bewertung
Modern Design, Useful information
Vorteile
Its design is very attractive which customer finds it easy to use. It give us leverage when communicating with the customers.
Added information regarding the customers are also very helpful on giving us an idea how to handle/communicate.
Easy to setup. With offline mode.
Nachteile
Message notification from customers can be improved. Customer service sometimes missed messages due to this.
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
Absolutely awesome tool for customer interactions via live chat!!
Vorteile
The UI is refreshing and usage is quite easy. It is easy to get started and the simplicity of the UI allows to learn the functionality easily. Sincerely saying, I haven't tried many other chat tools but I can vouch that this is one of the good ones.
Nachteile
Didn't find much of any cons to start with. To start with, one can say that the customization in the custom campaigns is not very flexible and could include more options.
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Quelle der Bewertung
Good tool when getting started
They have a free plan which is pretty good but keep in mind, if you are chatting with customers at scale, their feature set is very limited. I would definitely keep them in mind because their products do mature quickly but at this time, they don't have the number one product on the market. But it is free so it is a great start.
- Branche: Kino & Film
- Unternehmensgröße: 51–200 Mitarbeiter
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Quelle der Bewertung
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
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Quelle der Bewertung
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Quelle der Bewertung
Really interesting service
We've been using other Fresh* -products for a couple of years. Freshchat has not yet been implemented/in use, but our experience with Freshsales/Freshdesk is so good, that I can recommend this product as well
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Quelle der Bewertung
Awesome Product!
Smooth sailing all the way! we have been using freshchat since their beta days and we have never encountered a problem till date. Its easy to use and integration was super simple!
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Quelle der Bewertung
Nice product
To this time it serves our needs well. Didn't have any problems with it since we are using it. It is a nice product.
- Branche: Restaurants
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für Kostenlose Testversion genutzt
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Quelle der Bewertung
Chat bot
Vorteile
Classico chat bot che trovo in molti siti internet di e-commerce
Nachteile
A volte la chat non capisce il problema posto