--- description: Reviews zu Zoho CRM Plus Software: Systemübersicht, Funktionen, Preisinformationen und Ratings & Reviews. Entdecke kostenlose Live-Demos und vergleiche Zoho CRM Plus mit ähnlichen Programmen. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Zoho CRM Plus | Bewertungen, Preise und Demos – SoftwareAdvice DE --- Breadcrumb: [Startseite](/) > [Kundenzufriedenheit Software](/directory/4627/customer-satisfaction/software) > [Zoho CRM Plus](/software/435094/zoho-crm-plus) # Zoho CRM Plus Canonical: https://www.softwareadvice.de/software/435094/zoho-crm-plus Seite: 1 / 4\ Weiter: [Nächste Seite](https://www.softwareadvice.de/software/435094/zoho-crm-plus?page=2) > Zoho CRM Plus ist eine Plattform für die einheitliche Kundenerfahrung, mit der du die Lücke zwischen deinen Vertriebs-, Marketing- und Kundenserviceteams schließen und ein außergewöhnliches Kundenerlebnis schaffen kannst. Die Lösung kombiniert Vertriebsautomatisierung, Besucherverfolgung, intelligente Chat-Bots, Kundenservice, Projektmanagement, E-Mail-Marketing, soziale Medien, Kundenumfragen, integrierte KI und einheitliche Analyse – alles auf einer Plattform. > > Bewertung: **4.4/5** von 71 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.4/5** | 71 Nutzerbewertungen | | Bedienkomfort | 4.2/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.1/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.4/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.3/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Zoho - **Gegründet**: 1996 ## Gewerblicher Kontext - **Startpreis**: 45,65 $ - **Preismodell**: (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Chinesisch, Deutsch, Dänisch, Englisch, Estnisch, Finnisch, Griechisch, Haiti-Kreolisch, Irisch, Italienisch, Japanisch, Katalanisch, Koreanisch, Kroatisch, Niederländisch, Polnisch, Portugiesisch, Portugiesisch, Portugiesisch, Spanisch, Tschechisch, Türkisch, Ukrainisch - **Verfügbare Länder**: Afghanistan, Albanien, Algerien, Amerikanisch-Samoa, Amerikanische Jungferninseln, Andorra, Angola, Anguilla, Antigua und Barbuda, Argentinien, Armenien, Aruba, Aserbaidschan, Australien, Bahamas, Bahrain, Bangladesch, Barbados, Belarus, Belgien und 210 weitere ## Funktionen - API - Abwanderungsraten-Management - Aktivitäts-Verfolgung - Alarmfunktion / Benachrichtigungen - Angebot in sozialen Medien - Anpassbare Berichte - Anpassbare Felder - Anpassbare Formulare - Anpassbare Vorlagen - Befragungs-/Umfragemanagement - Berichterstattung / Analyse - Berichterstattung und Statistik - Bonus-Verwaltung - CRM - Chat / Messaging - Dashboard - Daten-Import / -Export - Drag-and-Drop - E-Mail Marketing - E-Mail-Management ## Integrationen (19 insgesamt) - Docusign - Dropbox Business - Eventbrite - Google Ads - Google Workspace - Mailchimp - Microsoft 365 - Microsoft Outlook - Microsoft Word - SurveyMonkey - Twilio - Ytel - Zoho BugTracker - Zoho Cliq - Zoho Creator ... und 4 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Kundenzufriedenheit Software](https://www.softwareadvice.de/directory/4627/customer-satisfaction/software) ## Ähnliche Kategorien - [KI Tools](https://www.softwareadvice.de/directory/4360/artificial-intelligence/software) - [CRM-Systeme](https://www.softwareadvice.de/directory/4153/crm/software) - [Collaboration Tools](https://www.softwareadvice.de/directory/4138/collaboration/software) - [Kundenzufriedenheit Software](https://www.softwareadvice.de/directory/4627/customer-satisfaction/software) - [Kundenengagement Software](https://www.softwareadvice.de/directory/508/customer-engagement/software) ## Alternativen 1. [HubSpot CRM](https://www.softwareadvice.de/software/1854/hubspot) — 4.5/5 (4458 reviews) 2. [Salesforce Sales Cloud](https://www.softwareadvice.de/software/2764/salesforce-sales-cloud) — 4.4/5 (18782 reviews) 3. [Zoho CRM](https://www.softwareadvice.de/software/392464/zoho-crm) — 4.3/5 (6973 reviews) 4. [Bigin by Zoho CRM](https://www.softwareadvice.de/software/392397/bigin-by-zoho-crm) — 4.7/5 (730 reviews) 5. [Pipedrive](https://www.softwareadvice.de/software/321306/pipedrive) — 4.5/5 (3050 reviews) ## Nutzerbewertungen ### "Feature packed at an affordable price." — 5.0/5 > **Eric** | *25. September 2018* | Bildungsmanagement | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Zoho CRM has the same functionality as other industry-leading CRMs, but at a fraction of the cost. When I worked for a small tech startup with around 5 employees, I was in charge of selecting and implementing a CRM. Zoho fit our needs and our budget. Also, they provided excellent customer service and didn't seem to care that we were a relatively small client. > > **Nachteile**: It took a lot of time and some third-party solutions (IFTTT and Zapier) to integrate with some of the other marketing systems we used in our business. While we could have probably replaced them with other Zoho products, as a small business it wasn't immediately feasible. > > My overall experience with Zoho was very positive. As the Director of Customer Success (in practice, sales and onboarding) for my company, I used Zoho to help build our sales funnel, keep track of my/our communications with clients, and drive sales and retention. Zoho proved to do all of those things well and at an affordable price. I would highly recommend Zoho, and if I'm ever involved with a startup in the future, I will push to use Zoho. ----- ### "Keep your contacts under control" — 4.0/5 > **Francesco** | *14. September 2019* | Öl & Energie | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: This software is a very complete CRM tool. That's quite good, after a meeting for example, to save and keep all the information related to the person/company you met. Very useful to keep all the data in the account so to be able to share them with the other components of your team. I use it as Business Developer, so I'm always informed regarding the situation of Clients and potential Clients when I go to visit them after a while. > > **Nachteile**: Sometimes the software can result too much detailed. What I mean is that, for each contact, you can add so many information that maybe can even create confusion. What could be good is to have something like a "light registration mode" and then, if needed, the detailed one. > > Zoho CRM Plus helped me and my company to avoid information asymmetry between me and the other components of my team when we talk about some Client, or before a visit. It is also very useful in case of some key accountant manager left the company, so you have anyway all the datas of his/her contacts in Zoho so there is not a loss for your company. ----- ### "Too many features but very sloppy interface and slow response" — 2.0/5 > **Ruchik** | *4. Februar 2022* | Finanzdienstleistungen | Empfehlungsbewertung: 2.0/10 > > **Vorteile**: Easy to integrate Within budget Phone support available > > **Nachteile**: Poor support Frequent issues with the product Downtime Poor UI/UX Poor migration capabilities (from EU to IN datacenter) ----- ### "User of ZOHO CRM for nearly 10 years" — 5.0/5 > **Michael** | *5. März 2019* | Marketing & Werbung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I like the fact that ZOHO always adds new functionality to ZOHO CRM. I also like that it is integrated with all its key software like Books, Campaigns, Projects, and a host of other apps. Once you get started with ZOHO CRM , and through the ZOHO Analytics, you can track anything through ZOHO CRM. > > **Nachteile**: Wish there were a few more reporting options to track who opened email marketing campaigns. It is fine for now. But would like to see a little more. > > I have used ZOHO CRM for nearly 10 years. I always tell people wait a few months and ZOHO is probably rolling out an upgrade. Overall the experience has been excellent. ----- ### ""Great tool for best customer experience"" — 5.0/5 > **Gurvinder** | *30. November 2022* | Informationstechnologie & -dienste | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Multi channel communication, follow up and reminder, easy to use , customization capabilities. This tool help me to connect with customers on daily basis. Best feature in this visiting tracking and live chat. Best in class for sales and potential clients. > > **Nachteile**: I like this tool very much and helpful.  Easy to use and understand.  Sometimes it has some limitations otherwise all good. ----- Seite: 1 / 4\ Weiter: [Nächste Seite](https://www.softwareadvice.de/software/435094/zoho-crm-plus?page=2) ## Links - [Auf SoftwareAdvice anzeigen](https://www.softwareadvice.de/software/435094/zoho-crm-plus) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Strukturierte Daten