--- description: Reviews zu Zoho Survey Software: Systemübersicht, Funktionen, Preisinformationen und Ratings & Reviews. Entdecke kostenlose Live-Demos und vergleiche Zoho Survey mit ähnlichen Programmen. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Zoho Survey | Bewertungen, Preise und Demos – SoftwareAdvice DE --- Breadcrumb: [Startseite](/) > [CEM Software (Customer Experience Management)](/directory/4574/customer-experience/software) > [Zoho Survey](/software/434462/zoho-survey) # Zoho Survey Canonical: https://www.softwareadvice.de/software/434462/zoho-survey Seite: 1 / 19\ Weiter: [Nächste Seite](https://www.softwareadvice.de/software/434462/zoho-survey?page=2) > Zoho Survey ist eine cloudbasierte 360-Grad-Feedback-Umfragelösung, die sich an kleine, mittlere und große Unternehmen richtet. Die Lösung bietet Vorlagen und eine Bibliothek mit Fragen, um nutzerdefinierte Umfragen zu erstellen. Teams für Umfrageerstellung können auch Themen an ihr Branding anpassen. Ferner bietet Zoho Survey mehrsprachigen Support. Personalfachleute können Verzweigungs- und Logikfunktionen mit Anschlussfragen in Umfragen verwenden. Die Lösung bietet Echtzeit-Berichterstattung, die die Selbstbewertung von Angestellten und die kumulative Bewertung durch verschiedene Personen im gesamten Unternehmen ermöglicht. Die Berichte können geteilt und auf Trends analysiert werden, indem Filter und andere Analysefunktionen angewandt werden. Zu den Sicherheitsfunktionen der Lösung gehören Videoüberwachung, kontrollierte biometrische, Eintritts- und Zwei-Faktor-Authentifizierung, IDS- (Intrusion Detection System)/IPS-Screening (Intrusion Prevention System) und resistente Walls für Serverstandorte. Zoho Survey bietet APIs für die Integration in die Anwendungen Dritter wie MailChimp und Google Sheets. Um sicherzustellen, dass Feedback-Fragebögen an die Befragten gesendet werden, können Nutzer mit der Lösung E-Mails senden oder Antworten im Offline-Modus erfassen. Support wird über Telefon und E-Mail angeboten. > > Bewertung: **4.6/5** von 450 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.6/5** | 450 Nutzerbewertungen | | Bedienkomfort | 4.7/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.5/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.3/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.5/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Zoho - **Gegründet**: 1996 ## Gewerblicher Kontext - **Startpreis**: 35,00 $ - **Preismodell**: (Kostenlose Version verfügbar) (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Chinesisch, Chinesisch (traditionell), Deutsch, Dänisch, Englisch, Französisch, Indonesisch, Italienisch, Japanisch, Koreanisch, Niederländisch, Polnisch, Portugiesisch, Russisch, Schwedisch, Spanisch, Thailändisch, Tschechisch, Türkisch, Ukrainisch, Ungarisch - **Verfügbare Länder**: Australien, Brasilien, China, Deutschland, Indien, Japan, Kanada, Mexiko, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - API - Aktivitäts-Dashboard - Alarmfunktion / Benachrichtigungen - Anpassbare Berichte - Anpassbare Felder - Anpassbare Fragen - Anpassbare Vorlagen - Antwortraten - Antwortvalidierung - Befragungs-/Umfragemanagement - Berichterstattung / Analyse - Berichterstattung und Statistik - CRM - Daten-Import / -Export - Datenanalyse-Werkzeuge - Datensicherheit - Datenvisualisierung - Drag-and-Drop - E-Mail Marketing - E-Mail-Management ## Integrationen (17 insgesamt) - Eventbrite - Google Docs - Google Sheets - Mailchimp - Meta for Business - Shopify - Slack - Tableau - Zendesk Suite - Zoho Analytics - Zoho CRM - Zoho Campaigns - Zoho Commerce - Zoho Flow - Zoho Recruit ... und 2 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [CEM Software (Customer Experience Management)](https://www.softwareadvice.de/directory/4574/customer-experience/software) ## Ähnliche Kategorien - [CEM Software (Customer Experience Management)](https://www.softwareadvice.de/directory/4574/customer-experience/software) - [360-Grad-Feedback Software](https://www.softwareadvice.de/directory/2081/360-degree-feedback/software) - [Mitarbeiter Engagement Software](https://www.softwareadvice.de/directory/3397/employee-engagement/software) - [NPS-Software](https://www.softwareadvice.de/directory/4116/nps/software) - [Marktforschung Software](https://www.softwareadvice.de/directory/4222/market-research/software) ## Alternativen 1. [SurveyMonkey](https://www.softwareadvice.de/software/157864/surveymonkey) — 4.6/5 (10426 reviews) 2. [Jotform](https://www.softwareadvice.de/software/433821/jotform) — 4.7/5 (2794 reviews) 3. [Typeform](https://www.softwareadvice.de/software/324633/typeform) — 4.7/5 (945 reviews) 4. [SurveyLegend](https://www.softwareadvice.de/software/72231/surveylegend) — 4.6/5 (963 reviews) 5. [Survicate](https://www.softwareadvice.de/software/31821/survicate) — 4.6/5 (99 reviews) ## Nutzerbewertungen ### "Good survey tool if you use Zoho CRM" — 4.0/5 > **Kevin** | *28. November 2025* | Internet | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: Easy to create a survey and administrate it fast. It's included in our Zoho membership so we've also set up automations with our CRM part. > > **Nachteile**: The visual of the survey it not always customisable to our taste and doesn't look 100% good. Although you can use the API to do your own design and call the survey in the backend but this takes more time. ----- ### "Recommended\!" — 5.0/5 > **Shelby** | *1. Januar 2025* | Anwaltskanzlei | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Zoho Survey is great because it's easy to implement and use\! The UI is impressive and better than I expected. I had only a small amount of experience with this category of software yet I was still able to create surveys for clients on my own. There are 20+ types of questions to choose from in the survey builder. Some of the question types can even be used to power skip logic. I also have the Zoho Survey mobile app where I can review survey responses as soon as they're received. I can set up notifications when a question receives a specific answer as well. I never needed customer service to resolve an issue, however I have emailed them with questions and the response was prompt. > > **Nachteile**: I wanted to include questions that were something like "Please select what we did well" or "Please select what we could do better" and the client could check the boxes on multiple answers. I put the questions into the editing box and discovered that multiple answer specifications are not supported. I think this is something Zoho Survey could do better.. I would also like to be able to use bold letters in some questions with specifications that clients seem to overlook, however this is not supported either. It was surprising to me that a survey software would overlook such basic features. > > Zoho Survey is something that I value and appreciate despite the minor caveats. I think everyone can benefit from survey data, and I can personally attest that Zoho Survey is both affordable and appropriate for small to medium businesses. ----- ### "As the survey tool inside Zoho One suite it gets the job done. Probably would consider it separately" — 3.0/5 > **Juan** | *14. August 2021* | Marketing & Werbung | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: Zoho Survey comes integrated with Zoho One suite solutions. The answers can integrate within Zoho CRM Great customization features.With seamless drag and drop blocks you can build a survey template from scratch in short time. > > **Nachteile**: I wouldn't consider buying Zoho Survey as a stand-alone product. The tool has been designed to work as an extension of Zoho One, it doesn't integrate well with third party crms. > > Great survey tool, very complete and straightforward. Would recommend it for all Zoho One users. However if you do not need to integrate your survey answers to your CRM you will probably can get the job done with free tools like Surveymonkey or Google Forms ----- ### "Zoho Survey is a Breeze" — 4.0/5 > **Scott** | *21. Februar 2025* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Zoho Survey is very easy to use. Setup is a breeze and the survey system works seamlessly with Zoho's CRM. The product is very affordable, offering multiple pricing options. From the FREE version to the ENTERPRISE version, Zoho's got you covered.. > > **Nachteile**: Zoho Survey integrates very well with the Zoho CRM. If you do not utilize Zoho's CRM, Zoho Survey is fine as a standalone product, but it works much better with the Zoho CRM. > > Our experience with Zoho Survey has been quite positive. As a manufacturer of medical devices, we hold multiple webinars using Zoho's webinar offering. The integration between the application suite of products is quite good and Zoho subscribers will find well polished tools for their business needs. ----- ### "Better analyzed surveys" — 5.0/5 > **Aiden** | *4. Juni 2025* | Restaurants | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Zoho Survey has been essential for creating surveys and understanding customer satisfaction in terms of service and presentation. From the initial creation, it's a simple process in which all the information is clearly defined and has an attractive design for the public. Most customers don't fill out surveys because they find them boring. However, Zoho Survey makes it a simpler and faster process to respond to, and it's easier for us to send them to the entire interested public. > > **Nachteile**: I don't dislike it at all because Zoho has always proven to be a very comprehensive platform without flaws or poor user tools. > > It facilitates the entire survey creation process, from design, creativity, distribution, and data collection to analyze responses, which is the most important part of the entire process. ----- Seite: 1 / 19\ Weiter: [Nächste Seite](https://www.softwareadvice.de/software/434462/zoho-survey?page=2) ## Links - [Auf SoftwareAdvice anzeigen](https://www.softwareadvice.de/software/434462/zoho-survey) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Strukturierte Daten