Zoho Survey

Vorteile

If you have a Zoho Account, you can easily create a Zoho Survey that can be embedded in your web apps or shareable by link.

Nachteile

Has limit of 100 surveys on the free plan.

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Vorteile

Zoho Survey is very easy to use. Setup is a breeze and the survey system works seamlessly with Zoho's CRM. The product is very affordable, offering multiple pricing options. From the FREE version to the ENTERPRISE version, Zoho's got you covered..

Nachteile

Zoho Survey integrates very well with the Zoho CRM. If you do not utilize Zoho's CRM, Zoho Survey is fine as a standalone product, but it works much better with the Zoho CRM.

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Vorteile

It is already integrated into Zoho CRM and can update natively contact information without any extra API connections.
It has unique ways to integrate into Zoho ecosystem.

Nachteile

It would only work with Zoho or really hard to use otherwise.
Additional features need to be created manually and with Zoho in mind.

Vorteile

Zoho Survey is great because it's easy to implement and use! The UI is impressive and better than I expected. I had only a small amount of experience with this category of software yet I was still able to create surveys for clients on my own. There are 20+ types of questions to choose from in the survey builder. Some of the question types can even be used to power skip logic.
I also have the Zoho Survey mobile app where I can review survey responses as soon as they're received. I can set up notifications when a question receives a specific answer as well. I never needed customer service to resolve an issue, however I have emailed them with questions and the response was prompt.

Nachteile

I wanted to include questions that were something like "Please select what we did well" or "Please select what we could do better" and the client could check the boxes on multiple answers. I put the questions into the editing box and discovered that multiple answer specifications are not supported. I think this is something Zoho Survey could do better.. I would also like to be able to use bold letters in some questions with specifications that clients seem to overlook, however this is not supported either.
It was surprising to me that a survey software would overlook such basic features.

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Vorteile

The options in the free version are actually good enough to perform a simple survey so that's very interesting

Nachteile

Maybe in terms of integrations there could be more possibilities than there are right now

Vorteile

The biggest feature for us was the options for survey deployment. Our company's primary customer for this is HR and wanting to survey employees. Due to the nature of the questions it was imperative that we were able to validate that only certain people be able to answer, we know who has answered, but the information remains anonymous. Zoho Survey provided all of the tools to make this possible.

Nachteile

The user interface is not as easy to navigate as some of the competitors and took some time to adapt to.

Vorteile

I like that if I want to know more about or interact with my customers then I can create a survey that will ask the questions I want it to ask, or I can use surveys they have already created and I just choose from different templates. I can also create fun little polls to poll my customers about a certain product versus another. I can even create forms, and quizzes for my employees.

Nachteile

I love Zoho Survey. There was nothing that I didn't like about it.

Vorteile

Zoho Survey makes creating and sending surveys incredibly easy. The drag-and-drop interface is intuitive, and the variety of question types and templates helps me gather the exact information I need. I also appreciate how easy it is to analyze the results with clear charts and reports.

Nachteile

While Zoho Survey offers a lot in its free plan, some advanced features require a paid subscription.

Vorteile

I like how it's simple to create surveys and Q&A with Zoho Survey. Again, it is simple to track and analyze survey responses using this tool. It has a clean and user-friendly interface.

Nachteile

I'm yet to find anything that is challenging with Zoho Survey.

Vorteile

Helps the human capital management process in companies.

Nachteile

No cons at the moment, It is very useful for management, helps making better reporting, and document control for remote companies.

Vorteile

It does the job if you do basic survey. Quite quick to deploy and it connects with Zoho campaign.

Nachteile

The fields are not super customizable, the design is a bit of a pain to make it look good.

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Vorteile

We use Zoho Survey and all the answers for the our Zoho CRM, it's beautiful! no integration or upload needed.

Nachteile

I wish there were more possibilities for the layout.

Vorteile

Zoho survey allows its users to share their materials anywhere.We have freedom to choose and its very easy to deploy.All surveys are optimized for mobile devices too.Customizable templates make our work easy and its save lots of time.Another key features is there tutorials video. They help very much and they have covered all key features of the application.

Nachteile

I haven't face any issue yet. Just some delay in support reply that it.

Vorteile

I was impressed how easily it was to jump into the software and create my first survey. It was very intuitive. I also appreciated the many features. The feature set was the main reason I switched from Google Forms to create my surveys.

Nachteile

I wish that ZOHO Survey was a little more affordable. The PRO plan at $20, instead of $25, would be very attractive.

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Vorteile

The functionality was very easy to use not for myself but our entire team.

Nachteile

Report downloads very generic in excel, you have to customize the look

Vorteile

This powerful tool allows us to create surveys in a few minutes with features and details quite striking, has a user interface which is very intuitive and offers the facility to anyone without prior knowledge the ability to design and implement high quality surveys; also facilitates the distribution of such surveys through social networks, custom links and multiple channels of information in order to reach the target audience; the data collected is stored in the cloud and thanks to the integration with other tools of the Zoho suite or even third party tools, it allows us to analyze the data with different tools according to our taste; users who have had contact with some of our surveys are attracted to the interactivity of these and the security offered by entering personal data in it.

Nachteile

Basically we use the tool for surveys with which we can audit the quality of service provided to our customers distributed in LATAM, in function of this we found no faults or negative points which can contribute because since we started the implementation to date the tool has behaved up to our requirements, moreover, we are amazed every day with advanced features which at the beginning we did not make use of it.

Vorteile

I like the ease of use, something that particularly characterizes Zoho's native tools. Z. Survey is a powerful and very complete tool to create online surveys, I like how flexible and customizable it is, it offers a great variety of templates, we can include multiple choice answers, it responds with stars from one to five among others, I like its collaboration features that make it easy to work with colleagues; we use it mostly to evaluate customer satisfaction (in installation processes, customer service and others), to evaluate knowledge acquired in the trainings that take place every quarter in our company or when we socialize our new operations or the guideline of our process manual, or also when we want to collect opinions about a new product or service. Zoho Survey provides all the necessary functions to create surveys, distribute them and analyze the data obtained, zoho survey provides an effective and convenient way to collect information.

Nachteile

There is nothing at the moment that I dislike about Zoho Survey, it really does the job it was designed for very well, it allows us to collect valuable information, its performance and ease of use is excellent.

Vorteile

It is late integrates with other sites for effective market research and also easy to set the desired program for survey.

Nachteile

This market research software is easy to set and arranging products in the right proportions.

Vorteile

Personally, Zoho Survey is best for startups with at least a stable budget however, the software is great for running user satisfaction surveys and creating question polls. The form itself is extremely lightweight doesn't slow down web pages, and is mobile-responsive.

Nachteile

The pricing options are high and client support is even worst.

Vorteile

The variety of features and ease to use the platform makes it the best in survey category. Everyone should try it once.

Nachteile

Surveys can be reached till a limited audience not to a large number of audience or groups. This feature can be added.

Vorteile

Amazing product to conduct survey and pools. Cost effective and easily integratable.

Nachteile

Easy to build and deploy, cost effective, user friendly.

Vorteile

Zoho Survey is one of the support software that I use most in my work; and I do this because this software offers me the simplest and complete way to do surveys related to our work environment and the performance of our activities for the service of our customers. Thanks to Zoho Survey I can make surveys of open and closed questions, completing fields of development or of simple selection, that are very useful to gather information on the observations of our clients. These surveys I can share with my work team to evaluate the type of instrument to use and the depth and veracity of the questions we are looking for. All this information we collect here I can analyze it thanks to different types of techniques such as trend assessment, graphs and relevant data. Zoho Survey is a very complete and integral software that I use every day in my work obtaining excellent results.

Nachteile

Each of the tools that Zoho Survey offers me are very good, practical and useful to meet my work objectives. I feel comfortable with this software as it has everything I need to complete my work activities. I have no complaints about this software.

Vorteile

It is not difficult to utilize and carry out. a considerable amount of my understudies go to my courses previously utilizing it, and subsequently, the construction and information gathered are consistently valuable. it's a sublime stage for making an altered study. I've had an astounding encounter by and large. it's productive gratitude to gather information from an outsized gathering. it's actually basic and easy to understand.

Nachteile

I figure the overall look of the product feel may be improved. Particularly inside the end when the review is finished, it goes into a connect to make your own overview and is tastefully disappointing.

Vorteile

For the most part, I preferred the overall basic use additionally on account of such inquiries the stage offers you. Was likewise an admirer of utilizing the rationale work. Simple to arrange reviews and appropriate. Had all choices expected to get fields for reactions. What I enjoyed the preeminent is that it recorded answers by respondents who didn't really complete and present the review.

Nachteile

I felt to some degree restricted with the free form of this stage. Particularly after the review was shut. There are a few highlights that don't go with the free preliminary that I feel show be standard.

Vorteile

Zoho survey is easy to set up. The survey tool is simple and straightforward to use. Setting up the survey formats can be done within a couple of minuets, also prepairing questionnaires is much efficient with a pre-built templates, and can be customized or edit if neccessary.

Nachteile

Nothing really of note, the survey tool is working fine for me. BTW, if I could simply put my company logo at the header part and also contacts/website info on the footer of my survey, it would've been great.

Vorteile

I like the customer effort survey, it actually helps in determining how much the customer is willing to stick to the business and be a potential buyer of the product

Nachteile

Data security can be improved and I believe the costing is slightly high in terms of features provided.

Vorteile

The entire process of conducting surveys with the right questions and the correct templates is much easier with Zoho Survey and then analyzing the information and understanding it is more detailed and this helps to make decisions based on the information received from the surveys. Customer satisfaction

Nachteile

It is easy to use and has always worked well for me without difficulties or damage to the system, it is good and I like using Zoho Survey

Vorteile

you can better measure the results of the questions asked to each client to validate satisfaction, all the management of the beginning of creating the surveys, having them answer them and having the data in real time to obtain results through graphs is a simple process. A platform that is very easy to learn to use and with a valuable contribution of results

Nachteile

I like its ease of integration and configuration, there is nothing bad to say

Vorteile

Zoho Survey is an accurate tool that helps us conduct surveys for our business.
I like the reliability of Zoho Survey.
Zoho Survey is affordable to manage.

Nachteile

I do not dislike the features of Zoho Survey.
Zoho Survey is excellent to use.

Vorteile

It has numerous functionalities even in the free variant. I appreciated that the product already computes the NPS score and gives marvellous reports. Something else simple that it is so natural to utilize and instinctive it is.

Nachteile

Zoho Overview restricted customization choices for study layouts, restricting personalization.

Vorteile

Easy in collecting data for my research purposes

Nachteile

Zoho survey has been meeting my needs so far

Vorteile

Its unpredictable ease of use and integration with Zoho and third party tools already implemented in our help desk operation, Zoho Survey allows us to select from different types of questions and answers that can easily be tailored to a specific need, plus it has an efficient ability to analyse the data collected, which favours 100% more informed and accurate decision making, as we can know the different experiences of customer interactions with our services and processes which facilitates its strengthening and improvement.

Nachteile

Everything has been going well with Zoho Survey since its implementation, we haven't really faced any inconvenience, I don't have any negative comments to share at the moment.

Vorteile

The best part of Zoho is its compatibility with other Zoho platforms and the ease at the time of reporting.

Nachteile

Third-party integrations are hard to be implemented on some occasions and it takes technical knowledge, which makes it not as user-friendly as other platforms.

Vorteile

survey questionsdata presentationsupport and feedback

Nachteile

background designhomepage colorincrease survey quota

Vorteile

It is quite easy to set up and with good templates to have your surveys up and running in a few minutes.

Nachteile

I can't think of any; it generally met my expectation when i used it

Vorteile

We have used Zoho Survey for a long time and I must say it is a simple yet effective and easy to use product.I like the ease of running polls, surveys and customer satisfaction campaignsIt easily integrates with other Zoho tools

Nachteile

With Zoho Survey, I only have good experiences to list ever since deployment. It has met every of our needs seamlessly.

Vorteile

Zoho Survey is intuitive and easy to use, with customizable templates and robust analytics for actionable insights. Its integration with other Zoho apps and third-party tools is a major plus.

Nachteile

The free version has some limitations on advanced features like branching and reporting.

Vorteile

I chose Zoho Survey because it is simple, direct, user-friendly and affordable

Nachteile

Zoho Survey reviews from verified users. Extensive field reports with advantages and disadvantages to features, usability, value, and customer support.

Vorteile

Zoho Survey is an extremely easy to use tool, it offers a very intuitive user interface in which you can navigate with very little effort, I can create surveys easily and quickly thanks to the different functionalities it offers and the different predefined templates it puts at my disposal that I can easily adapt to any particular need I have or according to the audience I want to target to collect specific information, I can also distribute the surveys easily and without complications in social networks or through personalized links and other media; we use Zoho survey especially to know and measure the satisfaction of our customers after interacting with the different functional business areas of our company; either by installation process of the contracted services, customer service when they want to resolve any concerns, technical support when they have any inconvenience in their services, among others. I like the way it complements with Zoho Sheet, since I can easily export the collected information and at the same timeI can analyze, which favors the decision making for the improvement of the deficiencies of our processes directly related to our customers.

Nachteile

We are using it for more than three years and during this time we have not experienced any failure or problem with its use, Zoho Survey is an excellent tool for creating surveys, it is flexible, efficient and easy to use that's why and being honest I have no negative comments to share.

Vorteile

Pre-made templates and drag-and-drop tools makes it easier to create surveys.

Nachteile

I've been using Zoho for eight months and haven't found any problems yet.

Vorteile

Puedes realizar encuestas muy rápido y fáciles

Nachteile

No tiene mucha personalización de los formatos

Vorteile

A la hora de crear encuestas es eficaz gracias a la gran cantidad de plantillas personalizables que contiene.

Nachteile

Hasta ahora no tengo ningun comentario negativo.

Vorteile

Easy to implement, easy to use and get the reports. It was one of the best apps that I used.

Nachteile

There are not so many customizable options and integrations options.

Vorteile

Me encanta que los clientes pueden proporcionar informacion completa dandoles la opcion de insertar tanto imagenes como archivos.

Nachteile

Podria mejorarce sus alertas de notificacion ya que existen momentos en los que no suenan.

Vorteile

It is a great online survey tool, it is intuitive and easy to use, it offers a modern, attractive and complete user interface, and it is supported by a set of essential features that allow us to easily collect information from a given audience. Zoho survey allows us to know the opinions and experiences of our customers, which we can analyze and evaluate to strengthen and improve the overall quality in the provision of our services, from the installation to the interaction with the different business areas (customer service, technical and commercial support). I especially appreciate the way it integrates with Zoho Lens, Zoho Show, Zoho Sheet and other native tools.

Nachteile

There is not a lot of information available on the Internet that can be used to enhance and take full advantage of the capabilities offered by this amazing online survey tool.

Vorteile

-Offers trial version on all plans.-Supports third party integration such as with Slack & Zendesk.-Zoho provides readymade code snippets to embed surveys directly into the websites.-Branding is possible in the Surveys.

Nachteile

-They also offer a mobile app but it lacks in features & the UI is clumsy.-Creation of multi step surveys results in workflow validation errors which can be difficult to reolve, can be avoided by using the 'Skip logic Piping' feature.

Vorteile

The features I like and use the most on Zoho Survey are the survey building features. It is reliable and well put together

Nachteile

The cost is what I least like about Zoho Survey. However I continue to use it with all of their products because it is well put together and easily integrated with all of their products.

Vorteile

I know Zoho as I have worked on it.It is user friendly and data is easy accessible. Happy client base

Nachteile

Nothing, the survey was quite fast.It is like a copy and paste situation the whole time

Vorteile

Zoho Survey is an effective tool for creating online surveys. The platform allows you to create surveys very easily and within minutes, with a variety of predefined templates that can be customized to meet specific needs. Zoho Survey is also very flexible, making it easy to customize surveys with company logos and other branding elements, thus inspiring trust among respondents. Collaboration is also facilitated through the ability to invite team members to assist in creating or improving the survey, and reports can be shared to facilitate data-driven decision making. In addition, Zoho Survey integrates seamlessly with other Zoho tools, such as Zoho Sheets, which facilitates data analysis, Zoho lens and Zoho Assist with which we can measure customer satisfaction according to the support offered, among others.

Nachteile

At the moment I have no negative comments to share, Zoho Survey works very well every time I use it and allows us to collect information in an agile and effective way.

Vorteile

In my experience with Zoho Survey, what I liked most about it was the ease of use and flexibility it offered in creating and managing surveys. As someone who values simplicity and efficiency, I found Zoho Survey to be an intuitive platform that allowed me to quickly design and customize surveys according to my specific needs. The user-friendly interface and drag-and-drop functionality made it a breeze to add various question types, set branching logic, and apply design elements to create visually appealing surveys.

Nachteile

In my experience with Zoho Survey, what I liked least about it was the limited customization options for the survey templates. As someone who values a unique and personalized touch in my surveys, I found the pre-designed templates in Zoho Survey to be somewhat restrictive. While the platform offered a decent selection of templates to choose from, I would have appreciated more flexibility in customizing the overall layout, color schemes, and typography to match my branding or specific survey requirements.