Über Jotform

Jotform ist eine cloudbasierte Lösung zur Formularautomatisierung und aktiviert für die Nutzer Online-Formulare und die Dokumentation der Kundenantworten. Die Lösung hilft Nutzern, Leads zu generieren, Bestellzahlungen zu verarbeiten, Kundenumfragen durchzuführen, Stellenbewerbungen zu verwalten und Gäste für Veranstaltungen zu registrieren. Zu den Funktionen von JotForm zählen ein Umfrageformat mit einer Seite pro Frage und mehrere integrierte Vorlagen und Themen, mit denen Nutzer ihre Formulare anpassen können. Die Lösung funktioniert über ein zentrales Dashboard und der Formularersteller unterstützt Emojis, Symbole, Animationen, Videohintergründe und mehr. Jotform bietet Plugins für PayPal, Google Drive, Dropbox, MailChimp, Box, OneBip, SalesForce und Zoho CRM. Nutzer können ihren Formularen auch Widgets wie Checklisten, Bildschieberegler, Geschäftsbedingungen, Datumsauswahlen, Tabellen und mehr hinzufügen. Jotform bietet Dienstleistungen auf monatlicher Abonnementbasis, das Support per E-Mail, Chat, Schulung, Videos und Online-Support umfasst.
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Jotform Video
Jotform Software - 1 - Vorschau
Jotform Software - 2 - Vorschau
Jotform Software - 3 - Vorschau
Jotform Software - 4 - Vorschau
Jotform Software - 5 - Vorschau

Jotform Preis

Jotform bietet eine Gratisversion und eine kostenlose Testversion. Die kostenpflichtige Version von Jotform ist ab 39,00 $/Monat verfügbar.

Startpreis:
39,00 $/Monat
Kostenlose Version:
Ja
Kostenlose Testversion:
Ja

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Nutzerbewertungen zu Jotform durchsuchen

2.230 von 2.230 Bewertungen
Sortieren nach:
Eric
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 27.4.2023

Einfaches Tool mit guter Usability, schöne Ergebnisse sind schnell umgesetzt

Vorteile

Die Umsetzung unserer kleinen Projekte war innerhalb weniger Stunden umgesetzt. Durch die intuitive Bedienung ein Kinderspiel.

Nachteile

Preisgestaltung: Die Preisstaffelung ist zu grob. Für kleinere bis mittlere Projekte fehlt meiner Meinung nach zwischen Starter und Bronze ein Paket.

Antwort von Jotform

Hello Eric, Thank you for your kind words. We are glad that you are able to utilize your form easily using our platform. If you have concerns or suggestions, please contact us using our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

Beantwortet am 10.5.2023
Verifizierter Rezensent
  • Branche: Wein und Spirituosen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Monatlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 20.11.2023

Empfehlenswertes Tool

Vorteile

Formulare sind schnell und einfach zu erstellen. Benachrichtigungen per Mail funktionieren hervorragend. Wir nutzen nur einen Bruchteil der umfangreichen Funktionen und werden uns zukünftig noch intensiver mit den Möglichkeiten auseinandersetzen.

Nachteile

Der Javascript Code verändert sich mit jeder Änderung und muss somit immer wieder auf der Website ausgetauscht werde. Das wurde schon das ein oder andere Mal vergessen. Man gewöhnt sich aber schnell dran.

Antwort von Jotform

Hi,
Thank you for the fantastic review! We put a lot of effort into making our platform as user-friendly and enjoyable as possible.
We appreciate your feedback.
If you have any questions, let us know through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

Beantwortet am 24.11.2023
Cordula
  • Branche: Sport
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
2

4
Bewertet am 14.9.2022

Gut aber mit Probleme

Automatisierung von Eintritten oder Reservierungen Verein

Vorteile

Einfach, leicht verständlich, einfache Einbindung in Website

Nachteile

Probleme mit t-online Email des Benutzers. Formulare werden garnicht gesendt bzw. Antwortformular fehlt.
Nur t-online!!!!

Antwort von Jotform

Hello Cordula, Thank you for the feedback. We want to help you with the problem you've run into. Please share a brief description of the email issue using our contact form at https://www.jotform.com/contact and we would gladly assist you.

Beantwortet am 20.9.2022
Oliver
  • Branche: Informationsdienst
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 29.7.2023

Nur zum Emphelen

Nur positiv bisher .

Vorteile

Es ist sehr umfangreich und leicht zu bedienen . Funktioniert sehr zuverlässig .

Nachteile

Ich habe leider das 50% Angebot verpasst

Antwort von Jotform

Hi Oliver, Thanks for the positive rating and feedback. If you have any questions, let us know through our Support Contact Form at https://www.jotform.com/contact/. We'll be happy to help.

Beantwortet am 2.8.2023
Sarah
  • Branche: Automotive
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 15.12.2022

Tolle Idee und sehr Anwenderfreundlich

Vorteile

Echt super und eine tolle Erleichterung für den Berufsalltag. Spart Zeit und Mühe und die Website bietet einem wirklich viele Möglichkeiten und Angebote. So viele dass ich noch nicht Mal alle kenne. Es lohnt sich auf jeden Fall Mal reinzuschauen!

Nachteile

Nichts aufgefallen - gibt's ne App ? Das wäre super.

Antwort von Jotform

Hello Sarah, Thanks for sharing your positive review of our platform. We do have the Jotform app in which you can create a form app using our builder. For more information, you can check this link: https://www.jotform.com/products/apps/.
If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

Beantwortet am 22.12.2022
Anastasia
  • Branche: Erneuerbare Energien & Umwelt
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Monatlich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 18.12.2023

Jotform Bewertung

Sehr gut. Ich benutze das Tool sehr gerne

Vorteile

Das Handling ist unkompliziert und gut zu bedienen

Nachteile

Das Einfügen in Teams ist schwieriger..

Antwort von Jotform

Hi Anastasia,
We are glad you had a great experience using our platform. Connecting your form to MS team is easy, you can follow this guide: https://www.jotform.com/help/how-to-integrate-microsoft-teams-with-jotform/.
If you have any questions, let us know through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

Update:
Good News! Jotform has just released integration with Microsoft Teams. You can now send new submissions to Microsoft Teams automatically. Check out this link for more information: https://www.jotform.com/integrations/microsoft-teams.

Beantwortet am 20.8.2024
Tim
Tim
  • Branche: Architektur & Planung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 26.9.2022

A great transition from manual to digital

Overall, we've used Jotform quite regularly now and we haven't had any complaints yet. Of course we've tweaked the forms in order to make the experience smoother for our team. It is quite easy to learn, and we've even added in some computations in the forms, and it's been really helpful.

It does take a while to figure out the approval feature, but once you've overcome that hurdle, it gets easier.

I particularly like the fact that we can customize it just enough so it doesn't look like Google Forms or Microsoft Forms.

Vorteile

We use Jotform for leave applications and petty cash requests in our small team. Before Jotform, we would typically do it manually and though it is seemingly mundane, does contribute to some inefficiencies specifically for me an my partner who approve these requests. Jotform helped streamline all those.

I like the feature that allows people to sign in the digital forms. This allowed us to completely remove some of the basic forms we have in our office and just transition to digital. It then gives us a PDF report after.

Nachteile

The free version is quite generous, allowing you to use the useful features of the app. I do find the pricing a bit expensive. It start from free and then suddenly jumps to 34 USD.

In Betracht gezogene Alternativen

Typeform

Warum Jotform gewählt wurde

Jotform had the ability to sign forms. It also had more field features like computations, and also had the feature of exporting the form as a customized PDF report. We still use Microsoft Forms internally for some functions like our HR Tests.

Gründe für den Wechsel zu Jotform

Jotform's free tier is quite generous and had the ability to capture signatures. Both two may have a much cheaper option, but since we aren't a heavy user of forms, we opted for the best free tier.

Antwort von Jotform

Hello Tim,
Thanks for the nice review. We appreciate it.
Let us know if you have questions from our Contact Us page at https://www.jotform.com/contact. We'll be happy to help.

UPDATE:

We’re excited to announce the launch of Jotform Workflows, with some amazing new features. Now you can easily create and assign tasks without the hassle of manual follow-up, automatically notify clients or team members when tasks are assigned, connect over 20+ integrations, create conditional integrations, request payments directly using the new Payment element, track progress from anywhere, and ensure each step is completed on time. You can easily manage your data in Jotform Inbox or Tables. Check out this link to find out more: https://www.jotform.com/products/workflows/. You can also explore our 200+ pre-built workflows here: https://www.jotform.com/workflow-templates/.

These updates make automating your processes even easier and more efficient. We can’t wait for you to try it out!

Beantwortet am 23.10.2024
Ali
Ali
  • Branche: Eventservice
  • Unternehmensgröße: Selbstständig
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
3
Kundenbetreuung
5

4
Bewertet am 14.9.2024

Step up from Google Forms!

Jotform is a GREAT step up from Google Forms at an affordable price and a great intermediate between Google and Typeform. If you need a signature or to connect with Stripe, Jotform is a great choice!

Vorteile

Jotform allows advanced automation and branching, signature, and purchases. We've been able to set up advanced forms that even allow for custom invoicing. Jotform has incredible customer support. They respond with screenshots and videos publically so that others can also gleam from your questions!

Nachteile

Compared to Typeform, Jotform is harder to create branches and you do not have as much control of the design. You cannot create as advanced of automations.

In Betracht gezogene Alternativen

Typeform

Warum Jotform gewählt wurde

To be able to allow customers to make purchases through the form

Zuvor genutzte Software

Typeform

Gründe für den Wechsel zu Jotform

Purchasing capabilities - was easy to integrate Stripe and also create an invoice option

Antwort von Jotform

Hi Ali,
Thanks for your detailed review. We’re glad to hear that our platform has been a solid step up from other platforms and that you’ve found features like advanced automation, conditions, and payment integrations helpful. It's awesome to know that our Support Team has been able to help you well with screenshots and videos.
Regarding on the conditional logics, if you're having difficulties, you can check out these user guides: https://www.jotform.com/help/57-smart-forms-conditional-logic-for-online-forms/.
If you ever have any questions or need help with automations, feel free to reach out through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Beantwortet am 18.9.2024
Jodi
  • Branche: Einzel- & Familiendienstleistungen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
3
Bedienkomfort
4
Kundenbetreuung
2

3
Bewertet am 25.9.2024

effective tool - but needs more flexibiliity and features

it serves its purpose but I with it was easier to update and provide and seek information to/from clients.

Vorteile

it does the job but with it had more flexibility

Nachteile

how its hard to share forms details and requires a lot of log in information

Antwort von Jotform

Hi Jodi,
Thanks for your excellent review. We’re glad to hear that our platform meets your needs, and you enjoyed the flexibility. You can easily share forms by embedding them on your webpage. You can check out this guide on how to embed the form: https://www.jotform.com/help/34-embedding-a-form-to-a-web-page/. Furthermore, you can also share the forms through email by following this guide: https://www.jotform.com/help/303-how-to-send-a-form-via-email. If you don't want your form users to login, you can set your form access settings to public, which is the default state. You can check out this guide on how to change access settings: https://www.jotform.com/help/1205.
If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

Beantwortet am 14.10.2024
oki
  • Branche: Staatsverwaltung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 16.10.2024

free and easy customized online form maker experienced

satisfying experience in using jotform for years, if only i can easyly pay the upgrade with the most common online payment method in my country (indonesia), so i can easily upgrade the version

Vorteile

Easy to create fillable online form that i can bragged in the office, as if i can create some code, very cool.

Nachteile

not easy to pay for upgrade, i wish i can pay using online payment in my country, such as ovo, dana, go pay, i'm from indonesia btw

Antwort von Jotform

Hi oki,
Thanks for your excellent review. We are happy to know that you enjoy our fillable form feature. While the feature you’re looking for isn’t currently available in our platform right now, we've gone ahead and escalated your request to our developers at this link: https://www.jotform.com/answers/20478941. Exactly when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to the thread and let you know.
If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

Beantwortet am 11.11.2024
Brian
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 21.10.2024

Excellent Form Creation and Management Platform for Nonprofits

Jotform takes form creation to the next level above my experience with competitors like Google Forms. Jotform allows for much more customized forms, and has a host of very helpful add ons and widgets like signatures, payment portals, and more. We have made Jotform a "one stop shop" to manage almost every form for our nonprofit, from volunteer onboarding, to client intake and registration, to permission forms and waivers, to feedback, and more.

Vorteile

Jotform is a very robust and easy to use form management software platform that is particularly helpful for small nonprofits that handle a variety of form needs like registrations, waivers, surveys, and more. I like the seemingly endless customizability of the platform and the forms created.

Nachteile

At times, the forms are prone to error and will display error messages to end users. The offline form mode could use some additional work to ensure data/submissions are not lost, as this is important for our work where forms often have to be used with no connectivity.

In Betracht gezogene Alternativen

Docusign

Warum Jotform gewählt wurde

Google Forms did not have all the features we needed in one place, mainly document sending and e-signatures. Jotform also has a better end user feel and layout, especially the Card style.

Gründe für den Wechsel zu Jotform

For a nonprofit like ours, having features that include e-signatures for waivers and permission forms, and the ability to send documents like volunteer descriptions and paperwork was vital. With little time to spare as a small team, we needed a solution with everything in one place.

Antwort von Jotform

Hi Brian,
Thanks for your wonderful review. We're happy to hear that our platform meets the diverse needs of your nonprofits and that you appreciate the robust features and customizability. Your support means a lot to us.
Let us know if you have questions or if you encounter issues with our platform like the offline form you've mentioned through our Contact Us page at https://www.jotform.com/contact/. We'll investigate these issues and help you get them resolved.

Beantwortet am 24.10.2024
Amanda
Amanda
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

4
Bewertet am 2.10.2024

Jotform for Small Business

While the paid plans are a lot, their free plan gives you a good/robust option for someone that may only need to build/use forms every so often or send to a small amount of recipients.

Vorteile

It's easier to use and has more options than many other form builders.

Nachteile

The price for a paid plan is a bit out of my budget.

Antwort von Jotform

Hi Amanda,
Thanks for your positive review. We're delighted to hear you find our platform easier to use and for appreciating our features. Your feedback means a lot to us. If you're out of budget, you can still use Jotform's Starter (free) plan forever, which offers many useful features but with some limitations. It's a great option for basic needs, and you can always upgrade later if necessary.
If you have any questions or suggestions, let us know from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Beantwortet am 20.10.2024
Ed
  • Branche: Versicherung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 22.10.2024

Jotform is a great way to create professional forms for your business

My overall experience for the last several years using Jotform has been great.

Vorteile

I like forms are easy to create and customer friendly for my customers.

Nachteile

I don't have anything that I like least about Jotforms

Antwort von Jotform

Hi Ed,
Thanks for your 5-star review. We are happy to know that you find our platform easy to use and that you enjoy our customer support. Your satisfaction means a lot to us! 
If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

Beantwortet am 31.10.2024
Troy
  • Branche: Religiöse Einrichtungen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 30.9.2024

Jotform makes collecting disparate information easy

Overall, I have found that my customers enjoy the Jotform platform. It helps me compile data on each form that is filled out, and makes my job easy of compiling many reports from various consituents. I think Jotform helps me sort through material that is complex and makes it very manageable to put into action.

Vorteile

Jotform is extremely easy to use. It gives you many options to customize and make the forms look like they are yours. It's very easy to get started, and your end users will like how easy it is for them to interact with jotform.

Nachteile

I think the back-end website is a little tricky to get used to at the beginning. However, as you continue using it, the functionality becomes more and more familiar.

In Betracht gezogene Alternativen

Formstack Forms

Gründe für den Wechsel zu Jotform

The cost and the ease of set-up were the primary drivers for choosing Jotform.

Antwort von Jotform

Hi Troy,
Thanks for your positive review. We're thrilled to hear that you find our platform easy to use, and that you were able to customize your forms accordingly. It's fantastic to know that both you and your end users enjoy the experience.
If you have any questions or suggestions, let us know from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Beantwortet am 13.10.2024
Kevin
  • Branche: Telekommunikation
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 29.9.2024

A solid web form solution

I think every web developer has considered the balancing act between home-brewed web forms and off-the-shelf form solutions like Jotform. All told, I strongly preferred the reliability of Jotform to the miniscule savings we got from building web forms in house.

Vorteile

A simple plug-and-play web form. Solid list of integrations.

Nachteile

Difficult to customize to my branding at times.

Antwort von Jotform

Hi Kevin,
Thanks for the 5-star review. We are happy to know that you enjoyed using our platform, especially the integrations. You can fully customize your classic form using custom CSS codes to match it with your brand. Here's how to inject custom CSS codes into your form: http://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes.
If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

Beantwortet am 13.10.2024
Verifizierter Rezensent
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 24.9.2024

Jotform is such a great program!

I am glad I found Jotform. I was using a different program before finding this software and I am thankful I did! It has made a difference with efficiency and user friendly capabilities.

Vorteile

The ease of online form creation is so simple with this product. It has made my job so much easier when it comes to surveys!

Nachteile

The form templates could be better, but they are easy to use and do what I need them to do for my job.

Antwort von Jotform

Hi,
Thanks for leaving us a positive review. We're glad to hear that our platform has made creating surveys easier for you.
Reach out to us if you have questions or suggestions through our Contact Us page at https://www.jotform.com/contact/. We're here to help.

Beantwortet am 6.10.2024
Mark
  • Branche: Hochschulbildung
  • Unternehmensgröße: 5.001–10.000 Mitarbeiter
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
3

5
Bewertet am 21.1.2021

Build Powerful Web Forms in a Snap

I needed to quickly build an embedded form for my website. I registered for an account and completed building the form minutes later. After a few minutes of learning which CSS classes were applied to each form element, the look and feel of the form only took a few more minutest and it was pulling data to the spreadsheet.

Vorteile

Ease of use and ability to customize a forms CSS to my university's branding standards. Forms are simple and intuitive to build with many options. From standard short and long fields to file upload capabilities, JotForm has many tools to get the job done. Branding was easy to customize by having direct access to the CSS through the form interface.

Nachteile

At the time of use, JotForm's pricing structure wasn't optimal for my organization. We had a few users who needed to create and manage forms but we couldn't find a level of access that gave us what we needed. Overall, the structure that we needed was affordable for single use, but not for multiple users.

In Betracht gezogene Alternativen

Wufoo

Warum Jotform gewählt wurde

We use JotForm in conjunction with Google Forms. JotForm offers more robust customizable CSS functionality to match branding standards of an institution. The branding allows a more consistent look and feel to be applied rather than a set of predetermined templates in Google Forms that don't match brand standards as much.

Gründe für den Wechsel zu Jotform

The functionality of JotForm and Wufoo allow us to support embedded forms from both platforms, along with Google Forms.

Antwort von Jotform

Thanks for your awesome review. The ability to customize the form with CSS injection is indeed what most users like because you can do pretty much everything on the form design like matching your branding colors. Cheers!

Beantwortet am 3.2.2021
Isaac
  • Branche: Programmentwicklung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
4

4
Bewertet am 6.8.2021

An amazing multipurpose platform beyond just data collection

JotForm actually saved our project from collapsing. In the middle of a survey we had launched with a different platform, we were encountering severe technical issues that caused our data collection activities to completely stall. Migrating to Jotform not only solved all of those problems, but offered us features we didn't have with our previous service. Features that allowed us to cut down enumerator errors during survey administration, improve our agent remote monitoring protocols, and generally enrich the survey experience for our data analysts, survey respondents and field agents. It was absolutely amazing.

Vorteile

Well, first is the ease of use.With Jotform, survey creation to deployment in a matter of minutes isn't just a marketing gimmick...... we were actually able to do it. The quickly customizable templates and very user friendly feel makes it a joy to work with. Also, when we first signed on, we were migrating an active survey from a different service (which was giving us a lot of technical issues) and the customer service support we received was absolutely amazing.

Nachteile

Response data was being produced as links instead of the intended .pdf forms we had hoped.....when we first launched. And we struggled a bit to understand what was actually happening, but we later figured out the cause and solved it. That has been the only record of any issue we ever had with JotForm.

Antwort von Jotform

Thank you for sharing your great experience using JotForm. We are really happy to hear your overall satisfaction including your experience with our customer support team. Thank you and have a good one!

Beantwortet am 15.8.2021
Elsa
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 12.5.2022

Jotform is a great form platform.

Vorteile

I like the different ways the a form in Jotform can be embedded on other sites. Different CMS have specific scripts and Jotform scripts for embedding forms make it easy to adjust as needed.

Nachteile

I would like the quiz feature to be a bit more prominent and useful. Additionally, I'd like to be able to use analytics to track features on the form.

Antwort von Jotform

Hello Elsa,
Thank you so much for your positive remarks. It's great to know that you found convenient ways to embed the form in your website. As of the moment, we do not have any other quiz feature except using our Quiz Form app. Guide: https://www.jotform.com/help/289-turn-your-form-into-a-quiz-or-exam/. If you're looking for form analytics, here's a guide: https://www.jotform.com/help/425-understanding-form-analytics-and-ways-on-how-to-get-your-users-info/. We also have Facebook Pixel Widget that you can add in your form to trace your form submissions: https://www.jotform.com/help/1072-how-to-track-form-submissions-with-facebook-pixel/ and also Google Analytics https://www.jotform.com/help/1076-how-to-track-online-form-submissions-using-google-analytics/.
If you have more questions, please contact us using our Support Contact Form https://www.jotform.com/contact/ so we can help.

Beantwortet am 19.5.2022
Rhonda
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
3

4
Bewertet am 5.8.2022

Versatile forms

I am confident that the forms I create using JotForm are professional and functional. The surveys are what I use most often. I am not on site with employees to supervise on a regular basis, I send surveys to patients and their families to make sure that they are happy with the employee and that all required daily tasks are completed. I use JotForm to collect health data and if need be HIPAA compliant forms.
I use a "2-in-1" laptop/tablet often, JotForm functions on that and my desktop computer. I get timely returns because of the mobile responsive forms. I would like JotForm more if the site was organized.

Vorteile

All forms are mobile responsive and a mobile app for Jotform can be downloaded on your phone. Forms can even be created on the mobile app. The desktop and mobile are similar. Choose from many themes and templates., choose from classic form and card form.
Form fields are less restrictive. Manipulate forms by drag and drop. Widgets can be added to forms for e-signatures and check lists. Image slide is another choice. Forms can be automated and decrease workload. JotForm advises on how to get better response rates from your forms.

Nachteile

I spend a lot longer than I want using JotForm. It takes a long time to find the right template, the right theme, and personalize them. The freemium plan is restrictive. The customer support team did not answer my questions or solve my problem. I had to ask another JotForm user how to even reach them because JotForm is unorganized.

Antwort von Jotform

Hello Rhonda,

Thank you for the wonderful comments. We are pleased to hear that our product benefited your company.

You can go through our Form templates section here: https://www.jotform.com/form-templates/. Please note that our Freemium plan is to experience the features and services we offer in our form builder; hence we encourage users to upgrade their account if they want to have unlimited access to all the features.

Jotform customer service is available 24/7 through our support system at https://www.jotform.com/answers/, with an average response time of less than 2 hours. If you have any suggestions, please contact us using the support contact form at https://www.jotform.com/contact.

Beantwortet am 22.8.2022
Karma
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 3.11.2022

Powerful, professional tools for your small business, with no hit to your bottom line

Jotform helped bring my small business venture to life by providing inspiration and needed tools without a grand investment that I simply wan't ready to make. It has helped me learn new ways to add accessibility and interactivity to user interfaces across platforms by making these options easy to use and understand in their form editor.

Vorteile

Jotform has such an impressive array of elements to drag and drop into your form it is a near certainty that you will be inspired by it all. File uploaders, music streaming, video players, sketchpads, even interactive dice to roll, it's all there! Most of these options include a field for CCSS customization, as well, helping with brand fidelity or jsut making it yours. Beyond the aesthetics are plenty of security options such as email verification, phone number verification, ReCaptchas of all kinds (think visual, audio, and even drawing!), data capture, field masks, and more. Payment portals can be set up directly in the form and linked to their easily customized store inventory widget or to whatever dynamic data stream you create with their form calculation and dependent action tools. Small businesses can streamline this crucial piece of their online presence and do it with personality and professionalism, all with no out of pocket expense.

Nachteile

Data calculation and dependent actions are all possible in Jotform. However, the process is facilitated through the strategic placement and coding of form calculation fields that need to be hidden from user view and generally clutter the worksapce for editing. While there are many hints and reminders built into the steps to add these actions, I am fairly certain anyone that is not comfortable with setting up spreadsheet automations might feel overwhlemed or confused by the process. Since these are not needed by all users, it is certainly not a dealbreaker. Additionally, the majority of Jotform's "flashy" options are in the form of "widgets" that appear to be affiliate-created or sponsored for the most part, such as the Vimeo video player or Facebook Messenger button. Because of this, it is hot or miss what type of data you will render from them or how to do so. For widgets built simply for looks, like the graphic headers or page dividers, this is obviously not an issue. But for others you can end up with data that is nearly impossible to use dynamically. Take the "fancy range slider" for example. Users slide the ends to create a range within a set provided by the form creator. The data that this produces is read as the beginning number of the range and the ending number of the range strung together (ex: starting page=2, ending page=10, resulting data= 210), making it only of value by manual analysis.

Antwort von Jotform

Hello Karma, Thank you for the detailed review of our platform and recommendations. We are glad that you are able to check our available features and widgets. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/.
We will gladly assist you.

Beantwortet am 4.11.2022
Robin
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
3

5
Bewertet am 15.12.2023

Jotform Review

I have been very pleased with Jotform overall. I was able to get a 20% cut in cost by purchasing an annual plan. I do not recommend this product if one can get needs met by Google Forms. However, for those of us that need a HIPAA-compliant form creator, Jotform does the job well. If you choose to use Jotform, do not expect quick responses to any problems you might have. Although they have a good supply of "help articles," their menu for finding them need considerable improvement.

Vorteile

I like the ease of designing a new form.

Nachteile

Jotform does not have live support. Waiting hours for a reply can be inconvenient and interrupt the flow of designing a form, and the usual response requests a screenshot of the issue one is having. This requires a second round of interactions that could be avoided if they had live chat or synchronous phone service.

Antwort von Jotform

Hi Robin,
We truly appreciate your feedback, as we are always striving to improve. We do have live chat support when you open your My Forms page. But if it is not there, then it means there's high traffic and the live chat is temporarily unavailable.
If you have any questions, let us know through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

Beantwortet am 18.12.2023
Jean-Michel
  • Branche: Marktforschung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
3

4
Bewertet am 22.4.2024

An online survey tool that is quite simple, but not very powerful

We needed a survey editing tool that could be quickly integrated into our own setups. JotForm allowed us to deploy a survey in less than half a day on several occasions. It is a tool that competes very well with Google Form and offers more possibilities.

Vorteile

Very easy to get started with. The tool allows for basic but adequate customization, as well as the integration of several designs, again basic but sufficient.
It integrates easily with other integrations (by appending a JavaScript to call the form).
Its responsive integration meets the majority of scenarios.

Nachteile

The tool is basic, but gets the job done. However, when you want to go into customization, especially in terms of design, it is quite limited to mandatory templates. And there's always this "bulky" aspect that does not adapt well to all situations (e.g., high-end).

In Betracht gezogene Alternativen

Typeform

Warum Jotform gewählt wurde

JotForm met a specific need for rapid integration. However, it was not the tool we adopted in the long term, due to several design limitations.

Zuvor genutzte Software

Typeform

Gründe für den Wechsel zu Jotform

We didn't have enough time to make a serious A/B test between tool. This one, durin its DEMO period, was more convincing for our need to deploy as fast as possible.

Antwort von Jotform

Hi Jean-Michel,
Thanks for taking the time to provide your feedback. We're pleased that you found our tool user-friendly and appreciated its customization features and integrations. If you encounter challenges with form customization, please don't hesitate to contact us via our Contact Us page at https://www.jotform.com/contact/. Our team is available to offer help and share resources to help you achieve the specific design you want for your forms.

Beantwortet am 24.4.2024
Joshua
  • Branche: Einzelhandel
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 1.7.2024

Made our informal processes compliant

Vorteile

Jotform has helped formalised a few different processes that we have running in our stores where a contractual agreement and it being signed off is necessary. Previously we would have this in a more informal manner but we have had to change that for compliance reasons. More specifically, this helped us keep track of loan devices we provide by having the customer sign off on the agreement and the condition of the device prior to being handed over. The website builder is easy enough to use and responses/results are easy to share to other parties that need to view it. It was disappointing to find out that Microsoft Forms does not allow for a way to e-sign on forms but that was what drove the implementation of JotForm in our org. We also currently have it configured to integrate with Sharepoint so that the files are also being backed up there for an additional layer of redundancy.

Nachteile

Nothing in particular, helped us formalise some key processes in our business.

In Betracht gezogene Alternativen

Docusign

Warum Jotform gewählt wurde

Microsoft Forms for whatever reason still does not allow for e-signatures despite the amount of individuals requesting for this feature

Gründe für den Wechsel zu Jotform

We use Docusign but its inability for to build forms on the fly when we need it led to us also picking up Jotform

Antwort von Jotform

Hi Joshua,
Thanks for your positive review. We're happy to hear that our platform has streamlined your work processes and enhanced compliance for your store operations. We're also pleased that you find our Form Builder user-friendly and that sharing responses with other parties has been straightforward. Your feedback is invaluable to us, and we appreciate you sharing your experience.
If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Beantwortet am 3.7.2024
William
William
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
1

1
Bewertet am 30.9.2021

Buyer beware: JotForm API breaks and support is awful

Support is terrible and a deal breaker. We are moving to Gravity Form as a result.

Vorteile

The UI is pleasant for both the user and the integration. Setting it up was easy and getting it integrated with ActiveCampaign over the API wasn't difficult.

Nachteile

The support is a HUGE problem. We work in mental health and having client inquiries transmist can be a matter of life and death if someone is in crisis. We noticed we were not having contacts transfer some times and other times, parts of data which was mapped, wasn't transmitting and deals weren't being generated due to missing tags and data. This alarmed us and we reset the integration to no avail. We contacted support multiple times to find responses that regularly took 4-7 days and sometimes no response at all. It was infuriating and irresponsible on their side.

In Betracht gezogene Alternativen

Typeform

Warum Jotform gewählt wurde

We had used ActiveCampaigns internal forms but they do not support conditional logic.

Zuvor genutzte Software

ActiveCampaign

Gründe für den Wechsel zu Jotform

Typeform was much more expensive for HIPAA. Gravity Forms we had used in the past and it had worked but was less intuitive to implement.

Antwort von Jotform

Hi William,

Thanks for your honest feedback and we apologize for the lack or delayed assistance from the support team. We are surprised that you are not getting any help in a timely manner since we all replied to report tickets on the same day. Our average response time is between 1 to 4 hours. We have a support team working from different parts of the globe to provide 24/7 support. We kindly suggest checking your tickets on the web if you have not been notified via email. It's possible that the email notifications didn't go into your inbox. Anyway, if your issue is still not resolved, please contact us via our support contact form here https://www.jotform.com/contact/ so we can assist you further.

We'll look forward to your reply. Regards!

Beantwortet am 5.10.2021
Nathan
Nathan
  • Branche: Öffentliche Ordnung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 17.12.2018

Business forms made easy

We run the forms for all our websites through JotForm. The form responses are collected in a database and we are able to display the results in html tables on our intranet. There is even BI on tap, so questions that have defined responses, such as a multiple choice questions, can be visually represented on web pages as graphs. When it comes to collecting information, JotForm has become an indispensable tool in our arsenal.

Vorteile

I became a JotForm user when Adobe sunsetted its FormsCentral product and I've never looked back. With a little effort, truly anyone can build an attractive, functional form using JotForm. You don't have to know any html, CSS, JavaScript, etc. That said, you will probably have to know some CSS to get a form to look just the way you want it to if you are adding it to your website. At least that is my experience. While the the form builder does allow for extensive customization, I've found that I've had to add my own CSS to achieve the perfect look I was seeking. Fortunately, JotForm makes tweaking the form look using your own code very easy.

JotForm is a very mature and feature-rich platform that contemplates nearly any form need, from conditionals, to calculations, to autoresponders. All field types are available and it's easy to set the properties for each, such as required, character limits, hover text, example text, etc. Using URL parameters, you can pre-populate your form fields, too. You can also use hidden fields to perform calculations or set up honey pots for security. Perhaps the nicest thing about JotForm is all its options are available to every form you build, regardless of which level you buy (or even if the free tier is all you need). What you pay for is the number of forms and the number of submissions.

There are literally hundreds of plugins that extend functionality, all included. Customer support is top notch and documentation extensive.

Nachteile

We purchased a tier that allows up to ten users, however, only the primary user can create forms up to the tier limit--the others users essentially have the limits of the free plan. The only way they can avoid those limits is by moving forms they create to the primary user and sharing the form. I've also occasionally experienced issues with payment.

Antwort von Jotform

Hi Nathan,
Thanks for your positive review. We're delighted to hear that you find our platform reliable and feature-rich that meets your diverse from needs. It's great to know that our customization options, including the ease of adding your own CSS, have made your experience even better. We appreciate your recognition of our customer support and our guides.
You're right about the sub-user account. If you need an account that allows multiple users, we encourage you to look into upgrading to Jotform Enterprise https://www.jotform.com/enterprise/. Enterprise accounts can accommodate everyone on your team, while giving you full control and visibility into each action taken by members of your team, for IT audit purposes.
If you have any questions, let us know from our Contact Us page at www.jotform.com/contact/. We'll be happy to help.

Beantwortet am 24.10.2024
Ashley
  • Branche: Unternehmensberatung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 29.9.2019

Awesome product, frequent updates, easy to use!

Overall JotForm has been irreplaceable for our company. So many of our processes have been streamlined and built around JotForm, it's truly saved us countless hours of time each week. Their customer support is very responsive and helpful in resolving any issues with software use.

Vorteile

We've been using JotForm for years as we've grown our small business to solve problems, collect data, and streamline processes. JotForm has been one of the easiest softwares to use, learn, and implement in our organization. The best part about JotForm is how easy it is to use - with drag and drop options, excellent customer support, and regular updates to improve building the forms. I would also add that it is unbelievably customizable. There are tons of templates to choose from that can be plug and play or drastically modified to fit the needs of the task at hand.

Nachteile

There is almost nothing but high praise for this software. Most issues I've run into over the years (formatting problems, pdf compatibility, etc.) have all been addressed and improved upon with each update. There are still some issues with designing pdf files and editing layouts of automatic emails but nothing that impedes the functionality or use too much. I'm also confident that these issues will only continue to improve based on JotForm's track record of catering to its customer needs.

Antwort von Jotform

Hi Ashley,
Thanks for leaving us such a wonderful review. We're delighted to hear how our platform has supported your business growth over the years. It's wonderful that you find our platform easy to use, learn, and implement, especially with the drag-and-drop options, excellent customer support, and constant updates. We're also glad you appreciate the customization options and variety of form templates. Your feedback motivates us to keep improving and providing the best experience for our users.
Reach out to us if you have questions or if you need help with your forms from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Beantwortet am 16.7.2024
Adam
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
0

4
Bewertet am 14.11.2021

Quick and easy form builder and data collection platform

We use Jotform for collecting internal and external user data in response to fast changing needs (e.g. requesting the health status of those returning from areas that have just come out of Covid lockdowns). The API means we can directly add responses to databases, while Zapier integration allows us to add response to spreadsheets for further analysis.

Vorteile

Jotform are always releasing new features to meet customer needs. The cost is relatively low compared to other offerings

Nachteile

The default form controls are somewhat limited, and there is an overall reliance on 'market'/3rd party widgets.

Antwort von Jotform

Thank you so much for your nice review Adam. To clarify, we have all the basic form controls available in the form builder and we also added a lot of fields with advanced features like Appointment, Signature, Products, Fill in the blank fields and etc. Furthermore, almost all published widgets are developed and maintained by Jotform even those widgets with integrations from 3rd party services like Adobe Sign, DocuSign, and more, and we also allow our users to create their own private widgets too.
If you think there's any form control that we overlooked, let us know at https://www.jotform.com/contact/ and we would be happy to forward it to our developers for future implementation. Thank you!

Beantwortet am 26.11.2021
Emil
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 12.1.2023

Jotform: The Pros and Cons of a Form Building software

I've been using Jotform as a user for a while, and overall, I'm impressed with its features. I appreciate the wide variety of templates offered for various forms types and how simple it is for me to use the user-friendly interface. Another benefit is the ability to create forms that are tailored to my particular requirements thanks to the feature of customizable fields. The form data collection and management feature that allows for integration with other programs and platforms is also very helpful. There are some restrictions, though, that I have come across. There aren't many design options, and I'd like to see more sophisticated design capabilities. The size and storage of uploaded files, the number of forms, and the number of responses are all restricted in the free version. I would like to see more options because there aren't many integrations available. I would like to have more help and resources available because the customer support is also lacking. Additionally, the free version's analytics, conditional logic, calculation, and form automation features are restricted. Jotform is a fantastic piece of software all around, but there are some restrictions, especially with the free version.

Vorteile

Since I've been using Jotform for a while, I must admit that I'm impressed with its abilities. This software's user-friendly interface is among the features I appreciate the most. I can easily create and modify forms to meet my unique needs thanks to the drag-and-drop feature. It's also simple for me to get started because Jotform provides a large selection of templates for various form types, including contact forms, surveys, and registration forms. The ability to create forms that are tailored to my particular requirements is made possible by Jotform's customizable fields feature, which includes text fields, radio buttons, checkboxes, and more. I can easily collect and manage form data thanks to the integration feature, which works with a variety of other tools and platforms like Google Drive, Salesforce, and Mailchimp. Having a form that automatically adjusts to the size of the device it is being viewed on is another benefit of Jotform's responsive design feature. I can now accept payments from clients using the forms thanks to the payment integration feature, which is a wonderful addition. The advanced features, which enable me to build more complex forms and automate some of my workflows, are conditional logic, form logic, and calculations, as well as advanced analytics with real-time form submissions, form views, and form abandonment rates. Another great feature of Jotform is its security system, which encrypts all data transfers using SSL to protect my personal informa

Nachteile

I've been using Jotform for a while, and I'm generally happy with its features. But I've run into a few restrictions. The limited design options is one of them. The design options are limited, and some users might want more sophisticated design capabilities. The free version of Jotform has a limit on the size of files that can be uploaded, which can be problematic for users who need to upload larger files. The free version of Jotform has storage limitations as well as a cap on the number of forms and responses. Additionally, there are a finite number of integrations. Additionally, some customers might feel that the customer support is lacking and that they need more tools and resources. Additionally, the free version's analytics, conditional logic, calculation, and form automation features are restricted. Jotform is a fantastic piece of software all around, but it does have some restrictions, especially with the free version. Before making a purchase, users may want to take these restrictions into account. Although the limitations may deter some users, the free version is a great way to evaluate the software's functionality.

Antwort von Jotform

Hi Emil,
Thanks for your incredible review! We're thrilled to know that our platform's user-friendly interface, customizable fields, integration capabilities, responsive design, and advanced features have been instrumental in meeting your unique needs. We truly appreciate your support and trust in our platform!
If there's anything we can do to help, just let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Beantwortet am 23.7.2023
Verifizierter Rezensent
  • Branche: Maschinerie
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 2.3.2023

JotForm: The Essential Tool for Streamlining HR Processes

Overall, JotForm has been a valuable asset to our HR team and we highly recommend it to any company looking for a versatile and reliable form builder.

Vorteile

As an HR professional, JotForm has been an essential tool for streamlining our hiring and onboarding processes. The ability to create custom application forms and collect candidate information online has saved us countless hours of manual data entry. We've also used JotForm for tracking employee feedback, conducting performance reviews, and managing benefits enrollment - all of which have been incredibly easy to set up and customize to our needs. The platform's security features and compliance with GDPR and CCPA regulations give us peace of mind knowing that sensitive data is being handled securely.

Nachteile

While JotForm is an excellent platform for creating and managing forms, there are a few drawbacks that HR professionals should be aware of. One of the main issues we've experienced is the limited number of integrations with other HR tools, such as applicant tracking systems or HR management software. This can result in some manual data entry or time spent on workarounds to connect JotForm with our other systems. Another challenge is that while the platform offers a lot of customization options, the design capabilities are somewhat limited compared to other form builders on the market. Lastly, while JotForm is generally user-friendly, there is a bit of a learning curve when it comes to setting up more complex forms or integrations. Overall, while JotForm has been a useful tool for our HR team, these limitations should be taken into consideration when evaluating the platform.

Antwort von Jotform

Hello,
Thank you for sharing your positive experience with JotForm. We're thrilled to hear that our platform has been an essential tool in streamlining your hiring and onboarding processes, as well as tracking employee feedback, conducting performance reviews, and managing benefits enrollment. We're also glad that it helps you save countless hours of manual data entry, and that our security features have provided you with peace of mind. We appreciate your feedback and look forward to continuing to serve your HR needs.
With regards to your concern, feel free to contact us using our support contact form at https://www.jotform.com/contact/ so we can assist you better. We will be happy to offer you solutions especially for app integrations that are not available on our platform.

Beantwortet am 9.3.2023
Heather
  • Branche: Bau
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Monatlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
0

4
Bewertet am 21.5.2024

JotForm is Efficient and User Friendly!

Jotform has been extremely beneficial to my role as an Administrator. It's user-friendly software that I can customize any way I like. I love the flexibility of choosing the theme, color, sequence of questions, types of questions, and the ease of sending out the form and having an auto set deadline for final submissions. It's been a real game changer for our organization and my role as the Construction Services Administrator. The import of information is also great because I can use excel to filter the responses and organize the data in easy-to-read format.

Vorteile

I love that I can customize everything from the color of the form to the types of questions I can ask (short answer, multiple choice, matrix style, etc...). Jotform really a One Size Fits All solution for our business.

We have several different departments and the Admin department uses it for builder surveys, voting on Building of the Year, ordering planners, equipment usge surveys, and more.

Personally, I use it to send information to our crews in the field. We have a lot of guys who are less familiar with technology and the customization of the form makes it easy to get all the information I need while making it easy on them. They love how straight-forward it is for the user. They click a link, answer questions, and submit!

I appreciate that I can create a custom link to the form.

I love how you can personalize it so much, we use our logo on all the forms we send which is a special touch.

It's super helpful that I can create a variety of forms and reuse them as needed. Some forms are used multiple times a month, and other forms are used annually; it's wonderful not to have to recreate them from scratch every time. They're just there when I need it.

It's so easy to import the responses into a spreadsheet for me to easily track and filter the responses.

Nachteile

I do find there is a bit of a learning curve as an Administrator of the program in trying to create the form. I sometimes get confused when trying to edit the different questions and how to do so. Sometimes it takes me quite a bit of trial and error to figure out how to change text in a specific form element, and other times, it takes me only seconds.

I also find the way the form shows responses to the matrix (multi-question) tables a bit confusing, as it jumbles all the answers into one cell/response. Thus, when I import to an excel sheet, it's almost like the questions do not separate, it puts all the answers in ONE CELL instead of a cell/column per answer. I don't like that because I have to go and modify it every time. The data collection portion is great, but the importation of data could use some work. However, I am referring to a specific type of data collection, not all are imported poorly.

Antwort von Jotform

Hi Heather,
Thanks for leaving us a positive review. We're thrilled to hear that our platform's customization features and ease of use are benefiting your diverse needs across different departments. It's fantastic to know that you like some of the features, including adding your logo to your forms. We're glad you were able to import your data to spreadsheet easily, and it's making your workflow more efficient.
Regarding your views on the Input Table data and how they currently appear on tables, I created a feature request for you at this link https://www.jotform.com/answers/15482381 and escalated it to our Developers team. I can agree that it would be beneficial and much easier to handle data when they are separated into each column rather than dump into a single column. If there are any updates, we’ll let you know here.
Let us know if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Beantwortet am 2.6.2024
Rinaldo
Rinaldo
  • Branche: Computer-Software
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 31.8.2024

Jotform indispensabile per chi deve comunicare con utenti veramente ottimo

La mia esperienza con Jotform è completamente positiva, modificare un form inserendo sfondo dietro modificare caratteri all'interno del form non è mai stato cosi semplice ci sono tante di quelle funzionalità, la cosa che mi ha colpito di più il fatto che anche nella versione free senza alcun piano di abbonamento mi da la possibilità di inserire su quale email ricevere la posta in arrivo, dalle persone che interagiscono PERFETTO

Vorteile

Sono venuto a conoscenza molti anni fa di Jotform, è una piattaforma molto conosciuta, l'ho usato moltissimo per creare form di contatto con gli utenti di un sito web, integrare Jotform nel proprio sito web è veramente semplice è intuitivo, ti da la possibilità di integrare direttamente con uno script o di scaricare l'intero progetto in locale direttamente collegato sui loro server, aprendo con un qualsiasi editor html si nota che al suo interno ha i script che puntano sui loro server quindi c'è possibilità di lavorare anche in locale perfetto. Mi è piaciuto molto che anche dopo l'integrazione nel sito web ogni modifica viene aggiornata in tempo reale quindi che dire è veramente ottimo il servizio offerto da questa piattaforma utile per i webmaster

Nachteile

Di Jotform mi è piaciuto di meno il fatto che quando crei un progetto rimane la filigrana con il logo in basso, per il semplice fatto che si sta usando la versione free

Antwort von Jotform

Hi Rinaldo,
Thanks for taking the time to share your positive experience with Jotform. We’re happy to hear you find our platform really useful and that it has served you well over the years. You're correct that Jotform branding appears in the footer section of the forms. However, this branding is automatically removed once you upgrade to any of our paid plans.
Your feedback is incredibly encouraging and reinforces our commitment to providing excellent service to all our users.
If you have any questions or suggestions, please don’t hesitate to reach out to us from our Contact Us page at https://www.jotform.com/contact/. We’re here to help.

Beantwortet am 3.9.2024
Amed
  • Branche: Freizeit, Reisen & Tourismus
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 8.8.2024

Known for its simplicity and effectiveness. Extensive library of multiple templates.

Huge amounts of templates and has seamless integration. Perfect for complex workflows with it's advanced technology.

Vorteile

Web forms and documents are enormously versatile and Jotform offers the level best services. Collecting customer feedback, performing surveys and managing job applications has been made easy and achievable. Comes with powerful customization which is a key feature for helping us create forms that meets our brand needs. There is also security and privacy of data storage and transmission. It is ultimately my best choice.

Nachteile

There is so many services and features that Jotform platform offers. Despite the glitches in preliminaries, it has proven to be the easiest tool to work with. It is quite user-friendly too.

Antwort von Jotform

Hi Amed,
Thanks for your feedback. We're glad that our platform has become your top choice for versatile web forms and documents. It's great to know that our customization options, along with our commitment to security and privacy, have made such a positive impact on your work.
Reach out to us if you have questions or if you need help with your forms from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Beantwortet am 13.8.2024
Benjamin
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 2.8.2024

Experience since 2023

very positive, I have been using Jotform since 2023.

Vorteile

modular builder, very intuitive. Support very helpful and fast.

Nachteile

prices are pretty high, bronze is almost the same price like silver. A cheaper version between bronze and free would be nice.

In Betracht gezogene Alternativen

Typeform

Warum Jotform gewählt wurde

typeform is extremely expensive, so I checked alternatives

Zuvor genutzte Software

Typeform

Gründe für den Wechsel zu Jotform

typeform is extremely expensive, jotform is cheaper

Antwort von Jotform

Hi Benjamin,
Thanks for leaving us a positive review. We're thrilled to hear you find our platform intuitive and our support team helpful. Your feedback is much appreciated.
We appreciate your feedback on our pricing. Currently, the pricing plans listed on our pricing page are the only ones available: http://www.jotform.com/pricing/. We recommend considering a yearly upgrade for significant discounts, or you can wait for any of our promotional campaigns we sent via email to take advantage of heavy discounts.
Reach out to us if you have questions or if you need help with your forms from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Beantwortet am 6.8.2024
Bridgette
  • Branche: Museen & Institutionen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
0

5
Bewertet am 14.7.2024

Efficient Form Building and Data Collection

My overall experience with Jotform has been exceptionally positive and transformative for our organization's data collection and management processes. From the moment we started using Jotform, it became evident that the platform's strengths lie in its intuitive form builder, extensive customization options, and seamless integration capabilities.

Vorteile

Jotform has been an invaluable tool for streamlining our form-building process. The customization capabilities are robust, from themes and layouts to advanced settings like conditional logic, ensuring our forms are both visually appealing and functionally efficient.

Nachteile

While Jotform offers extensive features and flexibility, there are a few areas where improvements could enhance the user experience further. Occasionally, navigating through advanced settings and configurations can be overwhelming, especially for new users. More guided tutorials or tooltips could help mitigate this learning curve. For instance, when setting up complex forms with advanced features like conditional logic, it took some time to understand all the available options.

Antwort von Jotform

Hi Bridgette,
Thanks for your amazing review. We're happy to hear that our platform has been invaluable in streamlining your form-building process. Our goal is to provide robust customization capabilities to ensure your forms are both visually appealing and functionally efficient. We're glad to know that features like themes and conditional logic have been beneficial to you.
We understand that navigating through advanced settings can be challenging for new users. To help with this, we have an extensive User Guide section filled with many guides, most of which include video tutorials. You can find them here: https://www.jotform.com/help/. Additionally, you can search for answers in our Support Forum at https://www.jotform.com/answers/ or ask questions at any time from our Contact Us page at https://www.jotform.com/contact/. Our Support Team will be happy to help.

Beantwortet am 18.7.2024
Coral
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 19.6.2024

Best Platform!

Vorteile

I am a huge Jotform fan! After much time spent on research and failed attempts at building a form with an approval flow, I stumbled upon Jotform. To my surprise, the platform was not only easy to build and user-friendly, but it was FREE. What I failed to build with other platforms - a request form with file uploads, conditional formats, and a simple approval form - I was able to build with Jotform, and in style! On top of that, their support team is phenomenal. I don't think I've waited for more than 30 minutes for assistance. I can easily say that Jotform has made my work life easier, our request process more seamless, and has freed up my time to focus on other tasks.

Pros:
-User Friendly
-Easy To Build
-No Coding Required
-Seamless Process
-Customizable Service
-Great Customer Service

Nachteile

Can't think of a single con for the Jotform platform.

Antwort von Jotform

Hi Coral,
Thanks for your positive review. We're thrilled to hear that our platform has been a game-changer for you, making your work life easier and your request process more seamless. It's great to know that our platform met all your needs and that our Support Team was able to help you promptly.
If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

UPDATE:

We’re excited to share some great news! Our product, Jotform Approvals, has evolved to Jotform Workflows, packed with powerful new features. You can now request payments directly using the new Payment element, integrate with third party tools, add conditional integrations, create and assign tasks, and more. Check out this link to find out more: https://www.jotform.com/products/workflows/.
These updates make automating your processes even easier and more efficient. We can’t wait for you to try it out!

Beantwortet am 23.10.2024
Mark
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 5.6.2024

Jotform simplifies everything

Customer support is generally very good. It sometimes depends on the person answering, and I sometimes get different answers from different people. But, they get back to me quickly and with good information. It's a complex program, does what I need, and help is available when things go wrong.

Vorteile

I run a scholarship program using JotForm. We have a long application that is simple for students to complete. I share the results with 60 scholarship providers. Each one receives a different set of applications. All of this is simple to do.

Nachteile

When creating reports, fields appear in the order they were created, not the order they are listed on the application. This means it takes more time to find the fields I want to include.

Antwort von Jotform

Hi Mark,
Thanks for your feedback. We're glad to hear that our platform helps streamline your application process and that sharing results is simple and straightforward.
Can you explain a bit more about the issue you have encountered with creating reports? You can reach out to us through our Support Contact Form at https://www.jotform.com/contact/. As soon as we get a better idea of what's happening, we'll be able to help you more with this.

Beantwortet am 14.6.2024
Andrew
  • Branche: Fluggesellschaften/Luftfahrt
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
2

5
Bewertet am 20.5.2024

Very easy to use but a bit pricy.

Overall, I have found JotForm easy to use and am still learning much of what is available. Their biggest downfall so far is their customer services, they do respond but mainly with generic answers that really do not help with specific enquiries.

Vorteile

There is a wide range is fields available which makes forms highly customizable. The form builder interface is easy to use.
The final form is clean and well presented, even with the default overlay.
There are many integrations to choose from.

Nachteile

The price is quite high especially as there are alternatives available that are much cheaper.
Support is very sparse and a little erratic with questions being answered is a very generic way.
Integrations are not very straightforward to set up.

Antwort von Jotform

Hi Andrew,
Thanks for your positive review. We're glad to hear that you find our platform easy to use and appreciate the wide range of customizable fields and integrations. It's great to know that the results meet your expectations. We understand your views about our pricing, rest assured it reflects the top-notch features, robust security, and comprehensive support we offer. These are aspects often lacking in cheaper options.
Feel free to reach out to us if you have any questions through our Contact Us page at https://www.jotform.com/contact/, and we will do our best to help you.

Beantwortet am 29.6.2024
Ally
  • Branche: Eventservice
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 18.5.2024

Lifesaver and Easy

Cannot live without it! I literally use everyday!

Vorteile

I like the functionality and ease in customization.

Nachteile

If I forget to connect to Google Drive, when I do, I wish we could sync all data not just from when it was connected and going forward (I know there is the option to sync all data when connecting Google Sheets).

In Betracht gezogene Alternativen

Typeform

Warum Jotform gewählt wurde

I just liked the functionality better in JotForm. At the time with typeform it was setting up each field as a separate question was annoying to me.

Zuvor genutzte Software

Typeform

Gründe für den Wechsel zu Jotform

Ease of setting up and customizing. I love the ease and ability to choose what is connected to the Google Sheet and Google Drive and all the capability it has for integration and customization.

Antwort von Jotform

Hi Ally,
Thanks for your excellent rating. We are happy to know that our platform fits your needs, and it was easy for you to use. We have escalated your request to our Developers at this ticket: https://www.jotform.com/answers/15125711 on syncing previous data to Google Drive. When or if it's implemented depends on their workload, how viable it is, and how many other users request it. If there are any updates, we’ll circle back to the thread and let you know. As a workaround for now, you can download all your submissions data and files from your Tables and upload them manually to your Google Drive. Here are links to the guides on how to download the submissions data and files:
1. Download Submissions: https://www.jotform.com/help/73-download-form-submissions-to-excel/
2. Download Submission Files: https://www.jotform.com/help/356-download-files/
If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

Beantwortet am 14.6.2024
Tim-Ron
  • Branche: Marketing & Werbung
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
4

5
Bewertet am 3.3.2024

"Streamline Your Data Collection Efforts with Jotform: A Comprehensive Review"

Vorteile

I really appreciate Jotform for its simplicity. I mean, the interface is so straightforward, and I can just drag and drop stuff to create my forms. It's seriously a time-saver compared to other form builders out there. Plus, the customization options are off the charts – I can make my forms look exactly how I want them to. And don't even get me started on the integrations – being able to hook up Jotform with my other tools is a game-changer. Oh, and their customer support rocks. Anytime I've had a question or run into an issue, they've been super quick to help out. Long story short, Jotform has made my data collection game strong.

Nachteile

One thing I found a bit frustrating about Jotform is that in the free plan, there are limits on the number of form submissions and storage space. It can be a bit of a bummer if you have a lot of responses or need to store a bunch of files. And every now and then, I've run into some glitches or bugs while using the platform, which can be a tad annoying. Plus, there's a bit of a learning curve with some of the more advanced features, so it took me a little while to get the hang of things. Oh, and the pricing can be a bit confusing at times – I wish it was a bit more straightforward. But hey, no software is perfect, right? Overall, despite these minor drawbacks, Jotform is still a solid choice for creating forms and collecting data.

Antwort von Jotform

Hi Tim-Ron,
Your enthusiasm for our platform truly brightens our day. We're happy to hear that our platform's simplicity, intuitive interface, and drag-and-drop functionality have been such game-changers for you. With regard to your concern, we believe the current limit on the Starter (Free) plan is enough for basic usage. You can also delete submissions with file attachments to clear your upload space limit. Check out this article to understand more about the plans, their limits and usage: https://www.jotform.com/help/408-understanding-your-account-usage-and-limits/.
If you come across issues, feel free to let us know from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Beantwortet am 8.5.2024
Nicholas
  • Branche: Konsumgüter
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 8.4.2024

If you use BigCommerce/Shopify, this product is amazing

Amazing. For the price, which is low compared to how much it is used, its been well worth its cost and more.

Vorteile

It was super easy to create a form with rules and automation, and then embed into our website. It's kind of ridiculous the amount of control you have in Jotform, and our ability to then import this into Netsuite is just icing on the cake (we email submitted forms to our CMS portion of Netsuite).

Nachteile

I really don't have a negative at the moment.

In Betracht gezogene Alternativen

BigCommerce

Gründe für den Wechsel zu Jotform

The built inapplications for both BigCommerce and Shopify work, but you have EXTREME limitation. We needed more customization and rules, especially as this will be used by a customer submitting things like cases/questions/returns.

Antwort von Jotform

Hi Nicholas,
Thanks for sharing a detailed review of our platform. We are glad that our platform fits your needs as you build your form.
If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

Beantwortet am 15.4.2024
Fabrizio
Fabrizio
  • Branche: Computer- & Netzwerksicherheit
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
2
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
3

5
Bewertet am 20.12.2023

PER I MENO ESPERTI CONSIGLIATO PER LA CREAZIONE DI FORM SENZA SCRIVERE CODICE

Nel complesso se mettessero direttamente nel sito web jotform le immaggini con GZIP cioè compresse sarebbe il top del resto continuate cosi è un sito veramente di successo

Vorteile

Mi piace molto jotform perchè io creo da 0 siti web, è mi da una grande mano nella realizzazione dei form di pagamento o di registrazione o di invio email, è tutto gratis veramente un sito così non esiste!

Nachteile

Cosa mi è piaciuto di meno solo una cosa, quando esporti il sito web in HTML con il codice sorgente appare il logo sotto JOTFORM per toglierlo devi pagare una somma, poi non mi è piaciuto il fatto che non comprime le immaggini è quindi risultano pesanti è quindi rallentamenti del form.

Antwort von Jotform

Hi Fabrizio,
Thanks for the excellent review. We appreciate it. Upon obtaining your form's source code, you have complete control over its layout. You can modify the source code by removing specific elements, such as the logo. However, it is crucial to retain the attributes of the input elements to ensure the seamless transmission of form data to the Jotform server. Here is a guide on how to get the form source code: https://www.jotform.com/help/104-how-to-get-the-full-source-code-of-your-form/.
If you have any questions, let us know through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

Beantwortet am 22.12.2023
Maria
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 18.1.2024

Jotform is a must have!

Vorteile

Jotform is a must have resource for business expansion. The ease of form creation and implementation is great. I love the ease of sharing the forms while having the ability to embed on our website without any hiccups.
The free version of Jotform gives you access to five forms and all support. Competitors provide free access but their support doesn't compare to Jotform. Customer service is great. I've use the chat and phone, both have been favorable experiences. They have recovered information, walked me through steps of implementation, and give me the news that I must recreate a form because it was corrupted. Good or bad, they were there to provide support.

Nachteile

The advance design tool could be upgraded to provide more designer freedoms.
The CSS editor has limitations since the last editor update, which before worked great at making edits at the code level much easier.

Antwort von Jotform

Hi Maria,
Thanks for sharing your detailed experience using our platform and services. Can you explain a bit about the feature you're looking for with the CSS editor as we’re always working to add new services and features to Jotform?
If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

Beantwortet am 5.2.2024
Raidah
  • Branche: Gastgewerbe
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 27.7.2023

Awesome tool for small business

I have been using this since 2019 at several different organisations and I keep recommending it. It is so simple to use and can be applied to various industries. I used it to digitalised customer journey for hotels, create super simple booking system to a free lance yoga teacher and now using it for invoicing purpose for another small business.

Vorteile

- Loved the fact that they had the initial free 5 forms (unlimited timeframe) This means I can take my time to set it up and test out in real life to see how it can help my processes. - Love the custom forms and nowadays, it has alot of integration and you can do alot more things- Love the PDF builder. Now I am using this heavily to generate invoice. First I create fields for the invoice input then it automatically populates into PDF format based on my customised settings. Saves so much time!

Nachteile

- Sometimes the submission loading is laggy. For example, I submit an answer via form then I change the answer in submission sheet (on backend) but it doesnt save this new update. - Also I have the emailing function turn on after each submission or edit. it is not immediate and can take up to 10 minutes

Antwort von Jotform

Hi Raidah, Thanks for sharing a detailed review of our platform. Your feedback is appreciated. You can try to login in another web browser and view your submission data. If the issue persists, you can contact us through our Support Contact Form at https://www.jotform.com/contact/. We'll be happy to help.

Beantwortet am 2.8.2023
Ismael
  • Branche: Gastgewerbe
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
0

4
Bewertet am 24.5.2023

Surveys for the short-stay rentals

Very good! It has allowed us to facilitate processes such as the receipt of payments, inspections in apartments with real-time alerts and carry out mini projects, helping especially in the collection of information in a quick and easy way.

Vorteile

The options it gives when it comes to creating forms for different areas. Mainly through the functionalities and the bifurcation of questions. It is also very easy to collect the data obtained through the questionnaire mainly due to the automatically created spreadsheet and the filters that it has.Also the creation of alerts via email based on key answers seems to me a great success and very important, especially for the detection of problems.

Nachteile

The creation of forms seems to me a little bit too square and too predetermined. There is little room for customization, especially at the design level.

In Betracht gezogene Alternativen

Typeform

Warum Jotform gewählt wurde

Especially for the simplicity and for the email notification function based on key answers.

Gründe für den Wechsel zu Jotform

For the price and easy to use.

Antwort von Jotform

Hello Ismael, Thank you for the detailed review of our platform and features. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

Beantwortet am 26.5.2023
Miguel Angel
Miguel Angel
  • Branche: Maschinenbau oder Wirtschaftsingenieurwesen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 30.4.2023

Jotform: Una opción más para la realización de formularios.

Es una herramienta sólida para crear y publicar formularios personalizados en línea. Sin embargo, también hay consideraciones importantes a tener en cuenta antes de decidirse por esta plataforma, como las limitaciones del plan gratuito y la falta de integración con otros sistemas empresariales.

Vorteile

JotForm es fácil de usar y no requiere habilidades técnicas avanzadas para crear formularios personalizados ofreciendo una amplia variedad de plantillas de formularios y widgets que permite personalizar sus formularios de acuerdo con sus necesidades específicas. La plataforma es altamente personalizable y permite a los usuarios ajustar los colores, los logotipos y los mensajes para que coincidan con su marca.

Nachteile

Algunas de las características avanzadas, como la automatización de flujos de trabajo, solo están disponibles en planes de suscripción más avanzados. La plataforma puede no ser adecuada para empresas que requieren una integración más profunda con otros sistemas empresariales o que tienen necesidades más avanzadas de personalización y la atención al cliente puede ser limitada en algunos planes de suscripción y los tiempos de respuesta pueden ser lentos en algunos casos.

In Betracht gezogene Alternativen

Wufoo, Formstack Forms und Typeform

Antwort von Jotform

Hi Miguel Angel,
Thanks for your awesome review. We appreciate it. The approval flow is available in all plans, including free. Check out this link to get started: https://www.jotform.com/help/1412-how-to-create-an-approval-flow-in-jotform/.
If you have any questions, let us know from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

UPDATE:

We’re excited to share some great news! Our product has evolved from Jotform Approvals to Jotform Workflows, packed with powerful new features. You can now request payments directly using the new Payment element, integrate with third party tools, add conditional integrations, create and assign tasks, and more. Check out this link to find out more: https://www.jotform.com/products/workflows/.
These updates make automating your processes even easier and more efficient. We can’t wait for you to try it out!

Beantwortet am 23.10.2024
Nicola
Nicola
  • Branche: Unternehmensberatung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
3
Kundenbetreuung
4

5
Bewertet am 27.4.2023

Il TOP per raccolta dati e relativa automazione!

Software gestionale per contact-form di livello superiore a tutti gli altri.Possibilità di customizzazione praticamente infinite.

Vorteile

Possibilità di customizzazione praticamente infinite.Operatori booleani sofisticati e personalizzabili per ogni singolo campo e con relative concatenazioni.Possibilità di estrazione dati, tabelle, grafici e report in modo automatizzato senza usare più excel

Nachteile

Curva di apprendimento abbastanza lunga.Prezzo elevato, ma se vuoi il top devi essere disposto a pagarlo.Per certi aspetti/lavori che fa questo gestionale, può sostituire la segretaria di turno, con un click.

In Betracht gezogene Alternativen

Typeform

Gründe für den Wechsel zu Jotform

La possibilità di personalizzazione e automazione con altre app.

Antwort von Jotform

Hi Nicola,
Thanks for your nice review and for highlighting the customization and automation capabilities of our platform. We are thrilled to hear that you find our platform useful in streamlining your workflows. If you have any questions, reach out to us using our Support Contact Form at https://www.jotform.com/answers/. We'll be happy to help.

Beantwortet am 29.4.2023
Anil
Anil
  • Branche: Automotive
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
3

4
Bewertet am 18.4.2023

A simple and inclusive resolution to transition towards a paperless environment.

Jot Form serves as a versatile solution for us, allowing us to create an employee enrollment form, as well as gather various data surveys. We've had a wonderful experience using Jot Form for these purposes.

Vorteile

A user-friendly and appealing resolution that offers digital form and signature capabilities as well as efficient data collection features. The software also boasts seamless integration with third-party tools, multi-level approval workflows, and integrated payment options, all of which contribute to a more streamlined paperless environment.

Nachteile

While the software's features are impressive, there are some limitations to consider. For example, tabular input questions are not dynamic and may require additional manual input. Additionally, incorporating an image field could enhance user-friendliness. Another factor to weigh is the relatively high cost of the software's license compared to other available solutions.

Antwort von Jotform

Hello Anil, Thank you for sharing your positive experience with our platform and feedback. If you have concerns or suggestions, please contact us using our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

Beantwortet am 21.4.2023
Augustine
Augustine
  • Branche: Professionelles Training & Coaching
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 15.2.2023

Jotform, a Professional Tool for Best Customer Experience

Vorteile

Jotform helps my organisation work like a professional body. With just a few staff, we are able to harmonise works from different department, each knowing what his or her tasks entails. It also gives us the ease of working from any where, and reporting work done, it also helps the HR department assess impute and efficiency of staff. Just don't know he angle to start from, but for best customer experience, use jotform.In essence, in builds the competence of staff, to enhance service delivery of customers

Nachteile

I cannot pinpoint any, but just for the sake of this review, I would say that the software does not support offline work as some of the features are online enabled.

Antwort von Jotform

Hello Augustine,
Thank you for taking the time to share your positive experience with Jotform! We're thrilled to hear that our platform has helped your organization. We appreciate your recommendation of Jotform for the best customer experience, and we're glad to have been a part of helping your organization achieve its goals. With regards to the offline feature, there are two ways to achieve that. For mobiles and tablets, you can use Jotform Mobile Forms app then use its offline feature. Here's a guide: https://www.jotform.com/help/589-how-can-i-use-jotform-mobile-forms-without-internet-access/. For desktop and laptop, you can export your form to fillable PDF form so you can fill it offline then only submit it when you are connected to the internet. Here's how to export your form into PDF: https://www.jotform.com/help/212-how-to-create-a-pdf-form/.
If you have any further feedback or questions, please don't hesitate to reach out to us through our support contact page at https://www.jotform.com/contact/. Thanks again for choosing Jotform!

Beantwortet am 19.2.2023
Verifizierter Rezensent
  • Branche: Gastgewerbe
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 6.2.2023

Great Product For a Small Company

Our experience with Jot Form has been amazing and has changed the way that we are able to operate as a company. We no longer need to rely on pen and paper to help manage our team out in the field. With the help of the forms, we are able to accurately track times and gather information from our caregivers as well as our clients.

Vorteile

We really like to use the forms to keep track of our caregivers times. We mostly don't use paper timesheets anymore, and we now have a hard paper trail not subject to the potential loss of any physical sheets of paper.

Nachteile

Occasionally can't download PDF submissions. We depend on these to keep good records of our team mates times on particular shifts.

In Betracht gezogene Alternativen

Docusign

Warum Jotform gewählt wurde

Just looking for a better option that was intuitive and easy to use.

Gründe für den Wechsel zu Jotform

The price is more set in stone and the overall usability is just much simpler on Jotform.

Antwort von Jotform

Thanks for sharing your positive review of our product. We are glad that you are able to utilize our platform for your transition to paperless. If you have encountered any issues, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

Beantwortet am 8.2.2023
2.230 Bewertungen

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