Jira


 

Jira Software ist ein Softwareentwicklungstool, das von agilen Teams zum Planen, Verfolgen und Freigeben von Software verwendet wird. Jira Software unterstützt Scrum, Kanban, ein Hybridmodell oder andere einzigartige Workflows.

Jira ermöglicht es Nutzern, Projekt-Roadmaps zu erstellen, um alle laufenden Projekte abzubilden. Das Projektboard umfasst eine Drag-and-drop-Schnittstelle, mit der Teams jedes Projektdetail verwalten können. Das System bietet Funktionen zum Erstellen von Nutzergeschichten und -problemen, zum Planen von Sprints und zum Verteilen von Aufgaben im gesamten Team. Nutzer haben außerdem Zugriff auf Informationen aus Tausenden von Business-Apps, von Design- und Überwachungstools bis hin zu Source-Code- und Produktivitäts-Apps.

Eine mobile App ist sowohl für Android- als auch für iOS-Geräte verfügbar. Preise sind pro Nutzer und Monat festgelegt. Support ist über ein Online-Support-Portal, Online-Dokumentation und Tutorial-Videos verfügbar.

 

Jira - Roadmap
 
  • Jira - Roadmap
    Roadmap
  • Jira - Dashboard
    Dashboard
  • Jira - Features
    Features
  • Jira - Customization
    Customization
  • Jira - Mobile
    Mobile
Unterstützte Betriebssysteme:
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Solaris, Webbrowser (OS-agnostisch), Windows 2000, Window 8

9313 Bewertungen über Jira

 

Kevin W. Branche: Glücksspiel & Casinos Anzahl der Mitarbeiter:  201-500 Mitarbeiter Mitarbeiteranzahl:  201-500 Mitarbeiter

27.11.2019

27.11.2019

Quelle der Bewertung: Capterra

JIRA is the best project planning and organising tool

Übersetzen auf: Deutsch
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My overall experience is excellent, it is the best project management software ever. I have used a few others in the past, but there is none that can compete with JIRA. with a integration of slack, confluence, it is very hard to refuse.

Vorteile

1. It is very flexible and fitted really well with agile development work. whether you are using kanban or standard sprint planning work flow, it supports all of those.
2. It is extremely useful to do project planning and creating stories, they will be saved in backlogs and you can access them with weight, estimate and priority.
3. It is quick to create a bug ticket to track bugs.
4. It is very easy to plan for a new sprint, by adding task, stories from the backlogs, it helps with the total points you want to target for a particular sprint, it automatically sum up the story points and make sure you don't over plan.
5. great report tool to help you analyse the project completion and nice burn down chart as well. To help the team retrospectively go back and review.

Nachteile

1. It is a big over complex by providing such flexible functionalities. But it is worth the time and learning curve.
2. As a developer, I don't have to pay the bill. But it is not very cheap if you have a large development team, the bills add up quickly.

Fergus M. Branche: Groߟhandel Anzahl der Mitarbeiter:  2-10 Mitarbeiter Mitarbeiteranzahl:  2-10 Mitarbeiter

11.9.2020

11.9.2020

Quelle der Bewertung: Capterra

Disappointing attitude!

Übersetzen auf: Deutsch
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Hugely disappointing attitude. The money they were looking for after 3 months was quite reasonable but the attitude of the customer support agent and the extremly deceitful and dishonest way that they promote this plan was a huge turn-off.

Vorteile

Seems like a very good software, is very powerful and is reasonably easy to use.

Nachteile

We found it through our Trello account, after Atlassian took over Trello. We were using another service desk software but noticed that Jira Service Desk could offer all the features we needed, and all for free! Or so we thought! The plan we chose is for small teams (which we are) and is advertised (still to this date) as "Always free for 3 agents". "Free" is further highlighted at the top of the Plans & Pricing page and a large "$0" is displayed. Well, it took some time to get it set up and to import our tickets (this is not easy and we needed support which was quite difficult to get). Once we got set up, it took some time to learn about it (no phone support on free plan!) and we devoted many hours to this. And all was well for about 2-3 months......then we receive an email to say that payment is due! And that our account would be cancelled if we don't pay! What? We contacted Jira, only to be told that we are on a temporary free plan, like a free trial, and that payment is due after 3 months I believe it was. We explained about the "free" plan that we signed up to but the Jira support member just reiterated her point and was quote blunt and unhelpful. We went back to check out the "Plans and Pricing" table on the Atlassian website, thinking we obviously missed the small print. But we didn't!!! They were still brazenly advertising "$0" and "Always free for 3 agents" and there is no mention of a free trial , anywhere on this page at all!!

Yaroslav K. Branche: Hochschulbildung Anzahl der Mitarbeiter:  1.001-5.000 Mitarbeiter Mitarbeiteranzahl:  1.001-5.000 Mitarbeiter

21.5.2018

21.5.2018

Quelle der Bewertung: GetApp

More then you will ever need / Tool to handle thousands of problems one by one

Übersetzen auf: Deutsch
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Vorteile

*Functionality

The best feature of Jira is a huge number of integrations, massive amount of possibilities, statistics and tricks that you can you inside the platform.
There is an integrated tracking, kanbans, lists, sorting direct contact with chat (stride) and feature to work with git right from every task or issue.

* New UI

Recently Jira got an update, a new chat (Stride, instead of Hipchat) and a new UI for the tasks. I can see that company goes in the right direction to adopt all of it's powers.

*Customization

Jira, being confusing at first hides a lot of it's features inside most of which you can change and adjust to your business needs. It is a great solution for a big corporation with dozens of departments, hundreds of employees and thousands of issues and tasks daily. However, in all other cases Jira can be a nightmare at this point.

Nachteile

*Slow

Out off all CRM platforms and tools to handle tasks and issues Jira is the slowest by far. Is it initial problem or has it appeared after adopting so many technologies under one roof - I can't be sure. But one thing is clear - Jira is awfully slow.

*To many features

Yes, it is a disadvantage when it comes to Jira. When a new customer comes to Jira I believe, he is most definitely confused. Especially, if he/she tried ANYTHING else before. Of course, I see that company does a lot to make it easier and more comfortable, but as it is now, Jira is a terrible solution for fast adoption, scary for a small or middle sized team and most definitely not a great choice for personal use.

Jira is Huge. If you are huge - great features, customizing, different apps and plugins will help you solve a lot with Jira. If you are just starting or don't have that many tasks and issues and people in your company - you should probable check other options.

Verifizierter Rezensent Branche: Fluggesellschaften/Luftfahrt Anzahl der Mitarbeiter:  5.001-10.000 Mitarbeiter Mitarbeiteranzahl:  5.001-10.000 Mitarbeiter

21.7.2020

21.7.2020

Quelle der Bewertung: Capterra

HelpDesk Dream System

Übersetzen auf: Deutsch
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Overall I really loved the platform and the easy of use and they offer a mobile solution which allows you to manange, support and assist using your mobile device which is important which you are on the go and have customers who diesire information or support.

Vorteile

Coming on board with Delta I hadn't user the JIRA platform outside of submitting tickets in my past. There was a shell created by our IT team and it was a great start but with the help of an intern he and I were able to completely change and enhance the user experience on both sides for those who enter tickets and those who work or engage with tickets.

The system seems a little overwhelming at first because it offers so many variations however once you really consider what you want to do and who you want to achieve it really straightforward.
You're able to change and modify just about every aspect of the interface so that its complete company-specific or even department-specific is you choose. You can make it look like its an extension of your companies actual website.
You can access and run reports for so many different KPI's or metrics to see preformance or SLA's and they are all realtime.

Nachteile

Like I stated it was a bet overwhelming bacause there are so many options and changes that can be made using JIRA however there are tons of resources as well.

Brent M. Branche: Internet Anzahl der Mitarbeiter:  2-10 Mitarbeiter Mitarbeiteranzahl:  2-10 Mitarbeiter

22.6.2020

22.6.2020

Quelle der Bewertung: Capterra

The best integrated software management tool around

Übersetzen auf: Deutsch
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It's ultra-reliable and I've run many software teams on top of it.

Vorteile

JIRA integrates with EVERYTHING, and is extremely extensible, so there's almost nothing it can't do. It handles all sorts of notifications, workflows, screens, and reporting.

Nachteile

It's an older product so there's quite a bit of inconsistency in the product. Creating a new ticket has a very different rich text interface to editing a ticket, and there are lots of little UI/UX inconsistencies. It's hard to figure out how all the different screens and workflows work, but once you figure it out it's very powerful.