4,4
Gesamtbewertung
Bewertungen

4,4
Gesamtbewertung
Bewertungen

Über Sprout Social

Sprout Social ist eine cloudbasierte Social-Media-Marketing-Lösung, die Unternehmen jeder Größe bedient und ihnen hilft, ihre Interaktionen mit Zielgruppen und Marketingroutinen zu verwalten. Zu den wichtigsten Funktionen gehören automatisiertes Publishing, Gesprächsverfolgung, Social-Content-Management, Social-Media-Analyse und mehr.

Die Lösung verfügt über einen „intelligenten Posteingang“, der die Social-Media-Interaktionen von verschiedenen Social-Media-Websites kombiniert. Sie hilft Nutzern, Interaktionen zu verwalten, indem Nachrichten in Aufgaben umgewandelt und bestimmten Personen zugewiesen werden und Teammitglieder zusammen mit anderen an den zugewiesenen Aufgaben arbeiten können. Die Social-Media-Publishing-Funktionalität von Sprout Social automatisiert den Prozess der Planung von Social-Media-Inhalten und die Verwaltung der Inhaltsgenehmigung vor dem Veröffentlichen. Mithilfe der Berichterstattungs- und Social-Media-Analysefunktionen von Sprout Social können Nutzer die Social-Media-Leistung der Marke auf verschiedenen Plattformen überwachen.

Sprout Social bietet Dienste auf monatlicher Abonnementbasis an, die Support per Telefon, E-Mail und andere Online-Ressourcen enthalten.

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Sprout Social Video
Sprout Social Software - 1 - Vorschau
Sprout Social Software - 2 - Vorschau
Sprout Social Software - 3 - Vorschau
Sprout Social Software - 4 - Vorschau
Sprout Social Software - 5 - Vorschau

Sprout Social Preis

Sprout Social bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von Sprout Social ist ab 99,00 $/Monat verfügbar.

Startpreis:
99,00 $/Monat
Kostenlose Version:
Nein
Kostenlose Testversion:
Ja

Alternativen für Sprout Social

Sprout Social Erfahrungen

Funktionsbewertung

Preis-Leistungs-Verhältnis
4,0
Funktionalität
4,2
Bedienkomfort
4,4
Kundenbetreuung
4,3
5 von 577 Bewertungen Alle Bewertungen anzeigen
Eileen Moran
Eileen Moran
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
4
Kundenbetreuung
4

5
Bewertet am 25.4.2019

Nicer interface than Hootsuite

It puts all our social media profiles in one place for the small businesses that we manage. We can run customized reports that show the analytics for single or multiple profiles to see which posts are the most engaging and our follower/friend counts. Replying to questions or messages is easy to do right in Sprout. It streamlines what would be a cumbersome process of monitoring profiles for about 15 profiles on Facebook, Twitter, and LinkedIn. You can also see the feeds of handles you follow to find and reply to posts on Twitter.

Vorteile

Sprout lets you add multiple profiles from multiple platforms and schedule social media posts at whatever times you want or using a queue with times set by you. The listening stream can be customized so that you can choose whatever profiles/hashtags you want to see at that time. You can reply, assign posts, forward posts, retweet, retweet with comments all from the news stream. It works well with Zapier for RSS automatic posting of blog posts also. We started using it about 7-8 years ago, and the price has not changed for us, so it's a very good value for our money. The dashboard is easy to use and has multiple types of views, like calendar, so you can see if you have a lot of messages bunched up and spread them out. Support is good and the Sprout All Stars Slack group is another souce of information. Over time features have changed because of changes to Facebook/Twitter/LinkedIn, but Sprout has consistently improved the platform and added or revised features as needed. It's a great tool for small/medium businesses. You can mark messages as read/done to get them out of the stream.

Nachteile

Sometimes the software logs you out when no one else is trying to log in. It can also sometimes seem like a post has not been scheduled but when you refresh the page, it is there. It works better with Twitter than Facebook or LinkedIn, so if those are your main platforms you may want a different tool. I think the issue may be more with FB and LI changing their rules than Sprout.

Verifizierter Rezensent
  • Branche: E-Learning
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 4.3.2021

Makes Social Media Management so Easy!

It's been a great experience so far. They also have a great support team that you can work with to ensure that you're utilizing all of the platform features as best as you can. For teams who struggle to plan and manage their social accounts, I highly recommend Sprout Social. The platform also can help you uncover trends for future planning too!

Vorteile

No one has the time to sit there and individually schedule out social posts so that's where Sprout Social comes into play! We purchased this software to help us plan and manage our organic social media calendar easily. They also can integrate with paid ads, but that's not something we use it for. I love that you can see a calendar of upcoming posts so I can see if there are any gaps in our calendar. Sprout Social also has very robust reporting for each platform and it has allowed me to have deeper insights into how our accounts and posts are doing. It's been a big lifesaver. Prior to this, I would always forget to post so this has made it easier to make a plan!

Nachteile

The platform is kind of pricey, especially as you add on more licenses. You can't create any custom reports. However, they have a lot of robust reports so I imagine you don't need to. We haven't needed to yet.

In Betracht gezogene Alternativen

Hootsuite

Gründe für den Wechsel zu Sprout Social

When I trialed HootSuite, the platform seemed more complex than Sprout Social and had less reporting capabilities at the time. I believe HootSuite might be a bit cheaper though
Cassie
  • Branche: Automotive
  • Unternehmensgröße: 5.001–10.000 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
2
Funktionen
2
Bedienkomfort
4
Kundenbetreuung
2

3
Bewertet am 2.12.2019

Idea is great, follow through not so much..

I would say I'm pretty neutral about it. I was so excited about using them but if I could rewind time I never would have switched.

Vorteile

I manage 13 different social media accounts so I need scheduling software to keep up with everything!

The majority of the reports on sprout are the same as you can find on your social media channel, but having everything in one place makes reports easier.

Nachteile

We have had some issues with Sprout since we signed up and the customer service along with the follow-through has been less than ideal. First off you have no account manager, the guy who signed us up washed his hands of us the second he got the check. I found this out when we were having issues connecting our Instagram. After 2 MONTHS, yes 2 months, of talking to support and engineers none of which could help us solve the issue we finally spoke with someone who had an idea of what was going on. After a couple of hours on the phone with him, everything was all fixed, except it wasn't truly fixed. The next day we discovered that since they were having issues connecting our business FB to our business Instagram they just created another business page for us to connect it to. So now we have a business page out there that isn't ours that we can't get Fb to remove.
In addition to this major issue we have has small ones such as not being able to post a gif, and not being able to post multiple photos to Instagram through the desktop. It seems the more we use Sprout the more we realize it is not up to par.

Michael
Michael
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionen
5
Bedienkomfort
4
Kundenbetreuung
2

4
Bewertet am 1.3.2024

One of the industry standards, but too pricey for us

it was great and I did not take long to understand all of the functionalities. Very simple to use and learn!

Vorteile

It was able to accomplish any of my social media management needs and were always some of the first to hit the market with updates when social pages release new API's.

Nachteile

There wasn't much I didn't like, but ultimately we could not agree on a pricepoint that made sense for my organization.

Verifizierter Rezensent
  • Branche: Verbraucherdienste
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 24.6.2019

Great Social Tool to Manager Multiple Brands

For the most part gives us an all-in-one social media management and creation tool. Perfect for collaboration and the structure of permissions and approvals helps on a team level.

Vorteile

Allows us to collaborate across our team with members in different locations. Love the notifications and ability to respond directly to social posts within the app. The ability to email posts to certain non-users helps, and being able to tag content types makes organization easy. The including reporting is robust and provides enough information across multiple platforms to make good decisions. The single inbox is ideal and is the reason we continue to use the platform. It's great to know if something was handled and by which user and the sense of accomplishment is there once you clear your inbox.

Nachteile

The listening tools are a separate cost and for our brands becomes too expensive to commit to. Which it had more feature built in like other platforms to scour and collect keyword mentions across other platforms (not just social).

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