Bill.com is a cloud-based accounting solution specializing in billing and invoicing. With Bill.com, users can receive payments from clients, pay vendors and contractors and handle financial reporting.
Bill.com includes an accounts accounts payable module, where users can be invoiced electronically, or they can use drag-and-drop functionality to manually enter bills. Then, invoices may be sent to team members for review. Different payment methods, including ACH payments and paper checks, are available.
The solution also includes an accounts receivable module, which can send customers automated electronic invoices and reminders. As with the accounts payable module, users can choose the method by which they would like to receive payments: via ePayment, ACH, credit card or PayPal.
Bill.com is integrable with other accounting solutions such as QuickBooks, Xero and Intacct. Users can handle customer support through the app, answering customer questions using a notes and comments feature.
The solution is priced per user per month.
Barbara S. Branche: Informationstechnologie & -dienste Mitarbeiteranzahl: 1.001-5.000 Mitarbeiter
We are a global company with 1,300+ people in US and internationally. We use Bill.com for all our Accounts Payable in US and internationally. We totally automated Accounts Payable using Bill.com and we have very pleasant positive experience.
My company is a global company with US head quarters and multiple international locations. In Bill.com, the billing and payment is totally automated. Approval process is excellent. As a manager, I get regular emails for bill approval. I can approve, disapprove, make comments and they go to user right away. The system is especially useful for companies with international locations and multiple US locations like my company. With Bill.com, all accounts payable is centralized and automated. We also managed to save a lot of staff costs with Bill.com. As AP is automated, we use finance staff from Eastern European locations to process AP using Bill.com. This is significant cost savings. First of all, with Bill.com the AP process and related approval is totally automated which minimizes staff costs. We are able to use finance staff for AP where wages are 3-5 times lower than US. Overall, this is a great system and my choice # 1 for AP automation!
Bill.com is a great system. I really don't think of any disadvantages. I just encourage Bill.com to develop and process more with newest financial innovations like automation and machine learning.
Serguei B. Branche: Computer-Software Mitarbeiteranzahl: 51-200 Mitarbeiter
Overall, great software for managing accounts payable. There are all kinds of dashboards where you can see the status of your payables on one screen which is convenient. Also, the reporting features are great. Very easy to pay company bills. Would definitely recommend to small/midsize business.
This is a great solution for processing accounts payable in a small/mid-size business. Bill.com has approval workflows which makes it easy to control your payables and avoid fraud. It is super easy to pay bills with a few clicks. The company takes care of all check mailing and ACH processing. Also, vendors can see the status of their payment easily which is convenient and saves you time answering payment status requests from vendors.
The company recently implemented a new interface which is confusing at times. Also, now screens load very slowly with the new features that they implemented. Also, there is no option to switch back to the old interface which I prefer.
Verifizierter Rezensent Branche: Marketing & Werbung Mitarbeiteranzahl: 51-200 Mitarbeiter
My company and I have used Bill.com for several years and it was so easy to use and made our vendor payments a breeze, but now it’s just absolutely awful. My entire finance staff hates the new interface. Nothing is streamlined at all and the way it’s set up now goes against common sense because the flow is just terrible. The bills and the payments section are broken out into 2 different tabs which is so inefficient because you can no longer take a quick glance as to which bill matches what payment without making several clicks to get this info. Also, I can’t see if a vendor check or ePayment has cleared at a glance in the payment tab since I have to click open the actual payment for this info now. There’s so much wasted space where the vendor details used to be when you open a vendor profile. There are just 3 unhelpful lines of vendor info and 90% empty white space which takes up half my viewing screen. When I edit the vendor details, the country of residence is at a section on top instead of being grouped with the address section. When I try to set a vendor up for ePayment, I no longer have the option of finding them by their name+email, now it’s only by their Vendor display name. We work with a lot of vendors where the ‘pay to’ is an agency so we aren’t able to easily connect a vendor for ePayment. I’m going to have my company move to something else since ruined user experience. I don’t know who the developed this new interface, but it certainly wasn’t an accountant.
I used to think Bill.com was amazing and would have given it a 5 out of 5 just a month ago. However, with the new interface update that rolled out in April 2019 I’m downgrading my rating to 1 out of 5. See my review below.
The new interface is awful and not efficient AT ALL. See my review below.
Theresa K. Branche: Non-Profit-Organisation Management Mitarbeiteranzahl: 13-50 Mitarbeiter
We signed up for a free trial to manage getting our invoices approved and paid while working remotely. I'd heard great things about the site, and I'm sure it is great for larger organizations with a larger budget. For now, we'll have to find a less expensive way to manage our payments and approvals.
I love the ability for managers to view and approve payments online. Faster, easier, and more organized than submitting paper invoices for approval (and better for the environment!).
Unfortunately, as a small nonprofit, the pricing put this out of our reach. $39/user per month for the basic tier, plus processing fees? We can't justify the expense.
Ivy M. Branche: Unterhaltung Mitarbeiteranzahl: 2-10 Mitarbeiter
Aside from a few minor irritations regarding syncing with Quickbooks and document photo cropping on the iOS app, Bill.com has been an amazing addition to our workflow. Things are easier on the operations and accounting side, and our record keeping and bill payments are more timely and more accurate. This software easily pays for itself.
We use this program in concert with a remotely hosted instance of Quickbooks Enterprise Desktop edition.
My team can forward bills and upload receipts as they come in, and sit down once a week to process them all through to create bills that appear in Quickbooks. This has not only improved the timliness of our AP data, but it's also increased the accuracy of account and job allocations. We've also lowered our monthly CPA bills by about 40% because the reconciliations are much smoother.
The text recognition works very well and saves alot of time.
We use bill.com to pay 1099 contractors via a secure direct deposit, which has saved alot of time and effort mailing and hand-delivering checks.
I don't like that vendor credit memos cannot sync to Quickbooks.
I don't like that edits to invoices created in Bill.com won't sync to Quickbooks. To work around this, our sales team always clones and deletes invoices when they need to edit them. However this wouldn't be an acceptable workaround if we actually used Bill.com to send the invoices to our customers.
I don't like that the iOS app doesn't crop document uploads anymore. It used to do so.