Dealfront

Vorteile

Wir sind eine PR-Agentur und haben dealfront/Echobot für das Monitoring unserer Kunden in der Presse genutzt. Der Service war zu Beginn sehr gut, dann wechselten Ansprechpartner und inzwischen antwortet ein Bot mit völlig unqualifizierten Hinweisen. Da ständig Treffer fehlten, haben wir wegenUnzufriedenheit gekündigt. Unds wurde hier entgegengekommen.

Nachteile

Der Crawler findet viele Treffer auch nach erneutem Seeding einfach nicht. Dies bedeutet, dass diese manuell hinzugefügt werden müssen, damit sie in den Treffern erscheinen. Das ist ärgerlich, wenn Treffer nicht sofort gefunden werden, und zeitaufwendig. Der Support bemüht sich, hat aber oft auch keine Lösung. Hinzu kommt, dass der Crawler nicht hinter Bezahlschranken kommt, weil es hier keine Vereinbarungen gibt. Unsere Erwartungen haben sich nicht erfüllt, wir haben den Anbieter gewechselt.

Vorteile

Das Tool tut was es soll, auch wenn wir von der Datenschutzkonformität nicht überzeugt sind.

Nachteile

Einige von uns angesprochene Leads haben uns deutlich mitgeteilt, dass sie Echobot/Dealfront nie die Erlaubnis gegeben haben, ihre Daten zu nutzen. Das führte bei unseren potenziellen Kunden zu viel Frust, was auch unseren Job nicht erleichtert hat.
Der Kundenservice ist ausschließlich daran interessiert, das möglichst teuerste Produkt zu verkaufen. Achtet auch ganz besonders auf die Vertragslaufzeit und die rechtzeitige. Unser Mitarbeiter, der Hauptansprechpartner für Echobot/Dealfront war, ist verstorben und die Kündigung somit untergegangen. Von Dealfront kam das Gegenteil von Kulanz, weswegen wir auch nicht mehr Kunde sein möchten.

Vorteile

sehr vielfältig einsetzbar mit wirklich brauchbaren Informationen

Nachteile

da es realtiv komplex ist, ist es in der Anwendung nicht ganz so simpel.

Vorteile

Unser Marketing und Vertrieb profitieren extrem von Echobot! Dazu zählen allem voran eine große Zeitersparnis bei der Recherche von Unternehmen sowie die Möglichkeit hochwertige Leads zu qualifizieren und zu generieren.

Alle relevanten Firmendaten werden übersichtlich durch aufbereitet, um so bestmöglich vorbereitet mit Firmen bzw. deren deren Ansprechpartnern in den Dialog zu gehen. Eine Anbindung an unserer CRM war sehr unkompliziert möglich, so dass wir auch darin stets auf aktuelle Daten via Echobot zugreifen können.

Echobot ist sehr benutzerfreundlich, der Support bei Fragen immer gut erreichbar und vor allem schnell mit Antworten. Auch Anregungen zur Verbesserung von Echobot wurden aufgenommen und auch noch umgesetzt.

Nachteile

Mir sind bisher keine Nachteile aufgefallen oder bekannt.

Vorteile

Mit einem Klick werden alle relevanten Kundendaten übersichtlich aufbereitet und lassen sich nutzen, um mit Kunden über ihre Chancen ins Gespräch zu kommen. Echobot verringert den Rechercheaufwand erheblich und steigert die Vertriebseffektivität.
Im Marketing lassen sich die Daten für eine zielgenauere Segmentierung und Kundenansprache unkompliziert einsetzen.
Die Daten bleiben immer aktuell und die Software funktioniert selbsterklärend. Eine Schnittstelle zu SalesForce ist integriert.

Nachteile

Ich habe keine Nachteile wahrgenommen. Allerdings habe ich beim Ausrollen der Software mehrfach darauf hinweisen müssen, dass es sich um öffentlich verfügbare Daten handelt und somit die DSGVO nicht verletzt wird.
Damit könnte Echobot stärker werben.

Vorteile

Zeit ist im Vertrieb der entscheidende Faktor sprich ein echter Engpass. Mit Echobot können wir viel Zeit sparen, wenn es um die Informationssuche rund um Prospects und Kunden geht. Die Informationszusammenfassung in Unternehmensdossiers ist daher perfekt. Die Aktualität der Daten ebenfalls. Dies hat dazu geführt dass wir uns für eine Schnittstelle in unser CRM entschieden haben.

Nachteile

Zum Zeitpunkt der Nutzungsentscheidung die fehlende Schnittstelle zu unserem SuperOffice CRM. Diese ist nun vorhanden !

Vorteile

Leads & target audience schnellste Art und Weise, einfache Integration in Salesforce

Nachteile

Anfänglich gab es kleine Herausforderungen bei der Integration in Salesforce
Ab und zu erscheinen unpassende Unternehmen in den Ergebnissen, was auf Falschangaben der Firmen zurückzuführen ist

Vorteile

Intuitives System und unzählige Möglichkeiten es zu verwenden und Filter anzulegen mit verschiedenen Signalen (als Werbeagentur bspw. recht interessant nach vorhandenem CMS zu filtern).

Nachteile

Bessere Mobile-Ansicht oder den vollen Umfang als App wäre sicherlich noch eine nette Funktion auch wenn wir hauptsächlich am Desktop damit arbeiten.

Vorteile

- Einfache Bedienung
- Einfache Suche
- Schnelle Ergebnisse

Nachteile

Bisher keine negativen Punkte festgestellt.

Vorteile

Vertrieb in digitalen Zeiten braucht dieses Produkt, am besten für B2B Vertrieb geeignet.

Nachteile

Eigentlich nichts. Die Software und die Ansprechpartner sind super.

Vorteile

Am häufigsten verwenden wir die Target und die Connect Lösung von Echobot.
Der Mehrwert der Zielgruppenselektion und der Unternehmensinformationen sind dabei von großer Bedeutung und liefern einen echten Mehrwert für jeden Mitarbeiter im Marketing und Vertrieb.
Speziell die Salesforce Integration hilft ungemein in der alltäglichen Vertriebsarbeit.

Nachteile

Nachteile müssen gesucht werden. Wir haben bisher keine entdecken können.

Vorteile

- Vielzahl an qualitativen Kundendaten
- sehr differenzierte und hilfreiche Suchabfrage
- supereinfacher Export
- Schnelligkeit

Nachteile

- Beschränkung der zu exportierenden Datensätze trotz Flat (aber auch hier kann man mit Ihnen sprechen :-) )

Vorteile

Unglaubliche Zeitersparnis bei der Recherche für alle geplanten Marketing Kampagnen! 🙏🏻

Nachteile

Detailliertere Selektion bei markenspezifischer Zuordnung.

Vorteile

gute Usabilty, umfangreiche Daten; Die Konfiguration der Suche ermöglicht es einem, mit wenig Aufwand schnell zu guten Ergebnissen zu kommen

Nachteile

Die Lizenzbindung scheint im ersten Moment lang, Preis-Leistungsverhältnis stimmt jedoch

Vorteile

As a sales executive there are certain things I check everyday. Prime amongst them is Dealfront. The ability to see who is on the website, what pages they’ve been looking at and their keyword searches helps me to do everything from understand intent leads better to helping to plan ABM campaigns based on behaviours.

Nachteile

There are occasional issues where it can get the company on the website wrong, but nothing is perfect.

Vorteile

The ease of use. This program is very intuitive to use. Additionally I like how robust the custom feeds feature is. I can set up any number of feeds from repeat visitors to how they actually came to our website (google cpc, bing cpc, organic, etc.)

Nachteile

As of right now there is nothing that I do not like about this software. I can not begin to emphasize how easy this program is to use.

Vorteile

It's pretty straightforward, the marketing module and contact database are fairly intuitive and easy to use

Nachteile

It lacks some of the bells and whistles of more advanced CRMs (with reference to marketing it lacks logic, triggers etc all the advanced functionality you get with the higher priced software) but for the money it's exactly what you'd expect

Vorteile

Leadfeeder lets you see the specific pages that companies visited. This has been proven extremely valuable to our team who can now gauge which type of content is performing the best. We can track user/company behavior as they move through our website. We can also see for how long they stayed on a certain page and where they came from (direct, referral, google, etc.).

Nachteile

Pricing gets a little tricky when you have multiple domains under just one company. Additionally, due to a change in Google Analytics’ privacy policy there were some changes to Leadfeeder too.

Vorteile

It can capture and rank the trustability of the leads that visit your website

Nachteile

The free trial was very good, although the free version doesn't really offer very useful features

Vorteile

Nothing. The main use of the tool is to identify the companies who visit your website. This sounds good, but they can't tell you the exact person.

Nachteile

Shameless renewal clause, hidden in their terms and conditions which no one had ever mentioned before. If you didn't tell them to cancel before 30 days of the renewal, they will auto-renew and it can't be canceled.

Vorteile

Leadfeeder overall is easy to use. Integrating with our site was easy too. It was just a few lines of code our developers had to add. We did it in less than 5 minutes.

Bing to find who's visiting our product and then reaching out them has been so impactful for us. Some people simply leave because their questions and concerns weren't answered. Leadfeeder is our second chance to make a good impression.

Nachteile

Prospecting tools are not important (because we use seperate tools for that) but still, that could be improved. For instance, based on the leads we get, Leadfeeder can show us similar companies/leads that are similar to the current leads' parameters. This will help us find more potential customers for our business. Due to the similarity they'll more likely be interested in our work.

Vorteile

Leadfeeder it's a pretty nice tool if you need to know some intent data from your visitors, it's not the best but it gives you a lot anyway.

Nachteile

It could be a bit better in detecting more intent data from more sources

Vorteile

The software is simple and effective above all easy to use

Nachteile

I find the software a bit pricey on the premium plan

Vorteile

The ease of integration, the loads of information available for each lead and the ability to integrate with Zapier, so you can customize the output, send it to slack or other tools

Nachteile

So far works great and there's nothing missing or difficult to use

Vorteile

Provides website traffic visibility for sales prospecting purposes. Integrated with CRM

Nachteile

No issues to report at the present time

Vorteile

Nothing. It's just not a good tool. Company IP info has no real value. Other tools deliver company IP information as a feature.

Nachteile

The auto-renewal policy is borderline illegal

Vorteile

It identified the visitors that does not fill a form, but very few... they informed us they tell us the visitor but their people data is outdated and thoose where not the visitors so that was false advertisement.

Nachteile

That they can't track the person just the company in 2% of the visitors.

Vorteile

It's easy to setup and has integrations to tools we already use (Mailchimp, Salesforce)

Nachteile

It could filter ISPs better.

Vorteile

I like the simplicity and that data is also automatically updated to relevant CRM accounts in our Pipedrive

Nachteile

If you want to keep the cost down and the clarity up you must constantly hide non relevant companies from showing up in your lead feed. Well, it is needed only once per company, but if you have a big prospect base and you do not clean up, then the tool becomes more or less useless

Vorteile

See my previous comments: ease of use, reliability, database quality, rich functionality, nice & clean design.

Nachteile

Nothing.

Vorteile

Easy to setup and use, provides a lot of value based on the leads generated and converted.

Nachteile

Initially looked a bit expensive but realised the value when started using it.

Vorteile

The ability to see contacts associated with the company that is viewing our site is great! I love that Leadfeeder tracks the history of all site views from a particular company. Leadfeeder's workflow features that allow users to assign leads to people and have information pull from Salesforce is amazing. I really like that Leadfeeder allows us to hide ISP views and views that are not relatable to our ideal targets.

Nachteile

Right now, there is nothing that I would say that I don't like about Leadfeeder. The only area of improvement that I see would be in the UI.

Vorteile

Fully automated, and actionable results to your email makes the solution easy to take into use and bringing value without any actions

Nachteile

Reports could show even more information from each visits (or company statistics) details in smallest possible report.

Vorteile

Simple to start with and you can use it if you have strong tracking on you web visitors.

Nachteile

Customer service and they way they work with customers. Be careful with payment terms they will force you to pay even if you tried to cancel subscription and the system gave you an error and it was on renewal day. They do not send you a notice of renewal before - and they are 100% strict on terms. For our company it did not make sense. Product is not very helpful if you do not have very strong ability to connect user activity to specific users. Will only give you a potential company name - not super useful. You can do this in Google Analytics via network section and some ip filtering. For help on this just search on google and you will find several links/guides.

Vorteile

Very easy integration into website. Easy reporting. Tons of offers for customer support.

Nachteile

Somewhat pricey for small companies that get a lot of visitors but are only concerned with a few of them.

Vorteile

Nice interface. What I like most is that it shows all pages viewed and how long a company was viewing each page.

Nachteile

I believe it doesn't pick up every site visitor? I've had a couple companies reach out to us and there was no listing in leadfeeder that showed the company came to our site. I have no definitive proof of this, but it seems like it's missing a few. It could also be that the individual was not working at their office as it seems it only tracks corporate IP addresses. Personal IP addresses would be of little value anyways as it would be the IP of the service provider .

Vorteile

The ability to see who, when and where visitors are to our site. We are able to see a correlation between our endeavors and the traffic coming back in.

Customer service! Leadfeeder has a deep commitment to sharing knowledge and helping us on the customer side quickly and always with a positive goal in mind.

Nachteile

It is the same as most, we want more! While we get a good view into what companies are coming and a limited view of the contacts, we would like to go deeper. I think this will begin happening more and more as the system learns our site.

Vorteile

Ease of use

Nachteile

Needs forms tracking.

Vorteile

The ease of use, the fact that we can have over 10 team members use account for different purposes in ways that are customizable for every function: customer success, sales, marketing.

Nachteile

I was not happy with the newest targeting option they added, as it did not target properly, but we got refunded for the campaign we ran

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Dealfront

Vorteile

At first, the possibility to track our website visitors and being able to contact new customers

Nachteile

We figured out the application does not meet our needs, but as you are engaged for more than one year, you are re-conducted even if you explain that the needs are not fulfilled.

Vorteile

- Simple solution
- Easy to use
- That's all

Nachteile

- Value for money
- Customer support
- Sales process

Vorteile

We can now proactively reach out to potential leads that would have otherwise gone unnoticed. The lead scoring system has been particularly helpful in prioritizing and qualifying leads efficiently.

Nachteile

While Lead Forensics has been a powerful tool, it's important to note that the success of the tool greatly depends on how well your team can leverage the data it provides. Additionally, pricing may be a consideration for smaller businesses as its pretty pricey

Vorteile

What I like most about Lead Feeder is how easy it is to see what pages site visitors are visiting the most. It also shows how long they are on the page. This information helps us determine if our content marketing strategies are working. We use the visitor information provided by Lead Feeder to determine if we are reaching the industries we most want to reach. It's also great that Lead Feeder provides some contact information for the visitors on our site. We have been able to make a few connects throughout the marketing process that have converted into sales.

Nachteile

Setting up filters is a little challenging with Lead Feeder. Especially when filtering out information we do not want to see or pay for as a lead. We would like to filter out a lot of the international results we are seeing as leads. Visitors from those countries are not our target market, so we filter out their information to avoid paying for it as an unqualified lead. I have to manually set up a filter for each country that I want to block from our leads information. It would be easier if I could just select a filter that blocks international traffic with just one click.

Vorteile

The ability to have some deeper view and data on the organizations visiting our website has provided a meaningful number of warm leads for sales team. Also effective for insight surrounding client behavior on website.

Nachteile

The limitations on visitor data (ie. domain/org only, not end user) requires some digging to find the contact who may have actually been the site visitor.

Vorteile

Leadfeeder shows me which pages on my website were visited, how long, plus the lead contact of the visitor. I am so pleased with this service as it gives me valuable feedback on my content and the kind of organisations and individuals who are interested in my products and services. I have done a lot of research on monitoring softwares before I came across Leadfeeder and was pleasant surprised that they are so much more advanced than similar other softwares. I strongly recommend Leadfeeder as the best monitoring software on the market. They also have a very friendly and competent customer service. In total, Leadfeeder are the best business partners my company has had as they have added exceptional value to my business.

Vorteile

I like the possibility to track activities and time spent on the website by potential companies (not contacts).

Nachteile

I think sometimes it shows inaccurate data. When I visit our corporate website from a co-work space I am shown in the Leadfeeder as the medical company, which is located few blocks away.

Vorteile

although reverse IP tools have been around for a while in regards to lead gen.
-Leadfeeder is super easy to use
- great UI and alerts and slack connectivity
- I love the fact that it gives you some guesses within the account who might you need to reach out to

Nachteile

it's pretty useless when it comes to big enterprise companies as trying to find the person in a 10,000 employees is nearly impossible.

Vorteile

It's easy to install the script to your website to instantly start seeing who is visiting your site. While Google Analytics is great for quantifying your traffic, Leadfeeder adds more context to your data and shows you who is on your site. It's a great tool for lead generation since you can see how they came across your site, what pages they visited, and contacts within that company that you can reach out to.

Nachteile

The price is expensive. The pricing model is based upon the number of leads Leadfeeder finds for you, but not all of them are considered qualified leads.

Vorteile

Leadfeeder is a good tool, it work by integration Google Analytics, gives you results about the people who visited your websites an provide some data on their behavior. The data will be exhaustive if your website traffic is huge.

Nachteile

Even though Leadfeeder feels good, there is always a doubt about validity of the data, the instances it didn't match with our signup data are huge. I believe a little more transparency from Leedfeeder will be helpful.