ADP Workforce Now

Vorteile

Eine umfassende Plattform für Personalmanagement, Lohnbuchhaltung und Talentmanagement.

Nachteile

Ich habe keine negativen Erfahrungen mit ADP gemacht.

Vorteile

ADP Workforce Now is great for its all-in-one platform that simplifies payroll, benefits, and time tracking. Users love its easy interface, customization, and integration with other tools, making HR management seamless.

Nachteile

Customer support can be slow, the platform has a steep learning curve, integrations may be challenging, pricing isn't transparent, and the mobile app has limited functionality.

Vorteile

It's simple to use but also powerful, with many features - some are even useful! ADP is used by many employers, so it's fairly simple to transition from one ADP system to another.

Nachteile

Reporting can be a bit difficult - HR professionals are not generally technical people, so trying to get to grips with complicated reporting tools can be awkward. However, ADP does offer training, and there is also plenty of help online.

Vorteile

It's a lot to take in, but it includes all the features one might need. ADP is widely used, and we have been using it for a good number of years. We have relied on ADP for various functions, including payroll, employee hiring, performance reviews, and tax management.

Nachteile

It feels outdated; I miss the fresh look of current UIs. There are too many clicks to navigate between different sections, which I dislike the most.

Vorteile

ADP Workforce Now is a great product to assist payroll departments with many tools to provide in-depth and practical assistance to every day payroll needs.

Nachteile

The cost can be overwhelming as you have to buy the system in modules that you need a piece at a time. It can also be hard to get assistance as you have to go through many different channels.

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Warum ADP Workforce Now gewählt wurde

Zuvor genutzte Software

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Vorteile

I found the ADP Workforce Now platform fairly easy to use - intuitive for the most part. I also thought the reports were comprehensive - at least enough for my needs. Customer service was also good - fast to assist and resolve any issues.

Nachteile

I can't really think of anything I disliked about the ADP Workforce Now platform. Any issue I had was user-error, not the fault of the system!

Vorteile

It's been incredibly easy to access information about pay stubs, see the break down of pay, and to file for things like time off.

Nachteile

The 'My Benefits' screen where the time off button is rather hidden. One of the things employees so often use ADP for is putting their time off in and it's not easily accessible from the home screen.

Vorteile

Ease of use on the user end. Great intergraded platform

Nachteile

Higher on the price point. Still reviewing if this the cost is worth it or not

Vorteile

It was extremely easy to navigate, simple to use

Nachteile

I honestly don't think I had any negative reactions to any part of ADP

Vorteile

I liked the ease of logging in and being able to check hrs

Nachteile

The transition of them taking over from other payroll provider

Vorteile

ADP makes managing staff time seamless, especially for a team working across remote sites. The ability to track where employees clock in adds a layer of accountability and transparency, which is invaluable for remote workforce management. Highly recommended for teams needing robust time-tracking features!

Nachteile

The mobile phone application can sometimes present a problem and constant needing to reset.

Vorteile

I used ADP Workforce Now after I migrated away from ADP Total and I had to bring everything in house. The initial set up was not difficult

Nachteile

I have many. My implementation manager fell out of the process and we were left to figure out implementation, especially during the parallel testing

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Warum ADP Workforce Now gewählt wurde

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Vorteile

I really like that ADP Workforce Now is easy to navigate

Nachteile

I haven't found any issues with ADP Workforce Now.

Vorteile

I like the ease that you could move around in the system

Nachteile

The only hard part of the app was requesting you time off

Vorteile

ADPWFN is very customizable. It even has a payroll calculator to check the net proceeds an employee will get for his pay. 401k deductions and remittances are also integrated into this SAAS, which lessens the hassle of having a different service provider.

Nachteile

Their billing is quite confusing. There are charges that are not obvious as to when they occurred. Customer service agents are not equally trained and knowledgeable.

Vorteile

I like that it is a one stop area for all employees needs.

Nachteile

The price was just too expensive for a small company. Was hard to get to the right place when calling customer service.

Vorteile

It's an on-time solution to know when I've been paid at a job and track my working hours as well as see upcoming payment scheduling. Far nicer than waiting on my employer to give me a check that I scan or cash in the old fashioned way.

Nachteile

There aren't particular complaints that I have towards the platform. It has a functional design that doesn't need flare to accomplish the tasks it's used for. A few more tutorials may assist new users, I did have to scrolll around a while before understanding the sections at first like with any program.

Vorteile

ADP allows you to clock in and out of work without needing to sign in. It also allows admins/ your employer to provide training videos in the app to help you in your field of work.

Nachteile

The new update makes it a bit difficult to sign in. Instead of being strictly on the app, it opens an external browser then you need to have a verification code.

Vorteile

Seamless all in one portal with an amazing amount of tools for employees to utilize from time off to payroll and more.

Nachteile

Could do with a better management of payroll options for disbursement, and it would be nice to have a faster way to take time off.

Vorteile

With it i get paid accurately and on time

Nachteile

There isnt anything i can say bad about adp

Vorteile

ADP has a mobile login/out feature that is convenient and accurate for employees to use on the jobs and at different work locations.

Nachteile

The physical login/log out machine sometimes cause jam and not able to log the information in to the system and personnel have to retried several times for it to work. Also, personnel sometimes forgot to log out with the machine, causing accuracy issue when keeping track of their hours.

Vorteile

The ease of use. Also, the variety of services you can receive to make processing payroll/ HRIS/ garnishments, etc. Always have loved using this product and most jobs I have worked at

Nachteile

Sometime the system can have glitches that are hard to explain and if you get someone other than your dedicated rep, they are not as knowledgeable. Again, sometimes. Other times I get great customer service all around.

Vorteile

You are able to do everything in one space as well as recruiting and payroll all in one!

Nachteile

Nothing so far and I’ve been using for a year now.

Vorteile

I really like being able to look at my hours I worked for the pay period. I love that i can change my retirement investment on ADP at anytime accessing it thru an app on my phone. This is way better that trying to get a hold of payroll like past jobs ive had that dont use ADP. It makes everyday life so much easier.

Nachteile

I like everything about it so this question doesnt apply to me

Vorteile

Easy to use interface and allowed us to manage our staff quickly and efficiently.

Nachteile

I'm aware of the cost so it's something to take into account for sure.

Vorteile

I liked being able to have the confidence and privacy to see read and understand everything about my pay period the statements tax filing time slots hours worked direct deposit etc.

Nachteile

Not much to not like about this App its pretty much very successful .

Vorteile

Excellent reporting functions, very good core product with reliable delivery. Ability to do time data imports / mass updates very good.

Nachteile

ACA / benefits module was a bit funky, did not want to recognize an offering that did met MEC but not MV. For that reason, we used another solution for ACA filings.

In Betracht gezogene Alternativen

Warum ADP Workforce Now gewählt wurde

Gründe für den Wechsel zu ADP Workforce Now

Vorteile

Software is easy to use, visually easy for staff, secure, and robust software to support HR needs.

Nachteile

More customization and home/landing page could be more visually appealing

In Betracht gezogene Alternativen

Warum ADP Workforce Now gewählt wurde

Gründe für den Wechsel zu ADP Workforce Now

Vorteile

As a new employee who uses this software, I found no issues with it whatsoever. It was user friendly and comprehensive; further, I was able to get my work done in an expeditious manner.

Nachteile

Technical support resulted in calls being transferred from one assistant to another; however, our problem was resolved and that was greatly appreciated.

Vorteile

It makes it easy to check out your pay stub a few days in advance. Helping in case there was any discrepancy in pay, hours or vacation time.

Nachteile

Occasionally there can be issues signing in or random maintenance hours occuring on pay days

Vorteile

The upgrades it has received makes it more user friendly and easy to use!

Nachteile

There really isn't anything I don't like about it. It is much improved from the previous version my company was using. The only thing missing that I liked from before was being able to see the amount of your check coming the day before payday.

Vorteile

Very clear and easy to both navigate and use for all .This system is not only employee user friendly in that it is easy to use and the important information all employees needs is in one place from pay to holidays clear and concise .This is also the case for employers / managers updating and allocating holidays pay etc again ver clear concise and easy to use .Notifications in place to let people know when pay roll has been updated holidays allocated etc .

Nachteile

I would say the only drawback is everyone has to have an email address and can not be accessed any other way .This can alienate some employees.

Vorteile

How it is very user-friendly in term of employee use and admin use.

Nachteile

Not everything is included or example the organization chart is extract. Some features we do not have a complete control off and must contact a rep. Some reps are not knowledgeable and point you in different directions.

Vorteile

The ADP Workforce Now features most frequently used by my company were the ADP report and payroll functionality. The report feature was helpful for determining the health of my department's budget. We could quickly gather essential data to determine whether we were on track or on budget. Payroll was easy to process and ensured our workers got paid on time, which is a major plus in my opinion. These features made managing and understanding all our people's data significantly easier.

Nachteile

Overall, the customer service was definitely delayed with responding at time. Some of the pricing was a bit higher than I had anticipated.

However, I did find that the platform was a bit difficult to customize. There were definitely some customizations I had in mind that I simply couldn't do, which was a huge bummer. The platform has the potential to be extremely versatile, but it seemed like some of its features were really built with smaller businesses in mind. I think this is one feature of ADP Workforce Now that could definitely use improvement.

Vorteile

Ease of use. Very intuitive system and it was simple and put together well.

Nachteile

Waiting on the phone for customer service help. Hours on end I'd spent waiting for someone to pick up the phone or return a call.

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Vorteile

I think the ATS functionality is very neat and user friendly. I love that you can customize it to fit your recruitment process, uploading templates for communications, status changes, posting questions, etc. I do like that there is an integration with Ziprecruiter as well and the ability to add a referral progam.

Nachteile

I think the access permissions and the ability to create security profiles i think is just not a strong point. There have been several times when trying to assign admin permissions that will just not work as intended or end up creating another problem like the restrictions in the profile caused them to not have access to another function when it should not be related, etc.

Vorteile

I like that I have a dedicated section for my team whether its monitoring their time cards, the shifts that they work, the tasks that are assigned to them. I get reminders for requested time off, time balances. It notifies for upcoming holidays.

Nachteile

Sometimes the app has glitches and when we clock in or out the app doesn't collect our times

Vorteile

From an administrator standpoint, I like the way I can update the home screen to provide relevant and important information to employees at a glance. The ease of finding reports is also a big plus with ADP Workforce Now. And a final thing that is great about ADP Workforce Now is how easy it is to get on to a chat with customer service when I need assistance with something.

Nachteile

Sometimes it is hard to learn new updates when they come out.

Vorteile

The reporting structure was great, one of the best.

Nachteile

Customer support was almost nonexistent.

Vorteile

ADP Workforce Now allows you to log in via the mobile app or on a your personal browser or in your work browser. The mobile app says Good Morning (your name) and allows you to quickly access inform about your most recent paystub. You can view pay and tax statements to 2022. You can update your w4 tax withholding. You can view your timecard and so much more.

Nachteile

I provide a 4 star rating for one reason. In the past I've had other jobs using ADP Workforce Now. None of those jobs, or tax documents are listed in one ADP. In order to access this information you'd need to remember your login information

Vorteile

Industrialization and automation backed capitalist are resourceful components in critical infrastructure Machine Learning

Nachteile

Miniaturization of computational abilities

Vorteile

I have been using ADP Workforce Now for several years, and it has been a very invaluable tool. What I like most about ADP Workforce is that it is very user friendly, and also offers an array of features that help streamline payroll, benefits, time tracking and employee management. One of hte features that stand out is the self-service portal that allows employees to access paystubs, request time off and update personal information with ease. Overall, ADP Workforce has greatly improved HR operations and I highly recomment this platform.

Nachteile

Some of my least favorite is there is no live chat support, the bot feature is not as helpful as being able to speak to a representative. Also the customer service and technical support are not as favorable as I would like.

Vorteile

The simplicity of the app and the new updates really made the app much more than what it used to be. Ease of use as well as all the tools you have available. Everything you need in one app.

Nachteile

Before the updates the app could be slow at times. Even now the app can be a bit slow especially with logging in, but nothing that should deter anyone from using the app.

Vorteile

ADP is a great tool for all-in-one employee onboarding, file management, and electronic paperwork.

Nachteile

ADP isn't the most affordable option out there.

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Gründe für den Wechsel zu ADP Workforce Now

Vorteile

The UI is simple and clean. Most menus are organized in a way that seems intuitive, like where to find calendars for PTO or time clock function. It's definitely one of the most popular timesheet and payroll software out there.

Nachteile

For non-salary employees, it used to be hard to find the place where to clock-in and clock-out. This has definitely cleaned up over time and now in a more prominent place.

I remember signing up for benefits through ADP for the next year and the W9 part is confusing. It steps you through with questions rather than filling out the form, then puts in the answers for you. I accidentally claimed too much and didn't get federal taxes taken out and had to add in extra money to make up for it.

Vorteile

I like that it can easily be accessed by any internet browser in the office. I also like that it shows everything in one place such as paycheck stubs and retirement accounts.

Nachteile

What I like least is that on occasion the website will down and we will not be able to clock in/out or view paycheck stubs/

Vorteile

The simplicity of clocking in and out. That the pay statements are organized well and easily accessible.

Nachteile

Only being able to clock in from the internet. If I am having computer problems, I am not able to clock in.

Vorteile

-Ease of Use
-Manager friendly
-Great TPA for government filings

Nachteile

- Security permissions can be hard to figure out
- If doing payroll for multiple companies, starting payroll on one locks all companies

Vorteile

Your payroll is always done for you and ahead of time! They also work closely with banks and other resource company's to get you taken care of!

Nachteile

If the internet connection is slow that day it takes alot of time to log in and check employees times and attendance

Vorteile

I really like how accessible all of my pay and HR information is from the app, which is very clean and easy to use. Its nice having all past records available within a few clicks of a button. being able to clock in and out and edit my timecard is also very handy.

Nachteile

The app sometimes crashes, but its very infrequent. Other than that I don't face any cons