PDQ Deploy & Inventory – Bewertungsseite 2

Vorteile

I took over at an organisation with a fleet of servers, laptops and desktops that had been poorly maintained - each seemed to have a random selection of applications on an unpatched OS and there was no central knowledge of what was installed where. I was also on my own so didn't have time to investigate each endpoint individually - PDQ made it easy to automatically catalogue and then remediate all the issues out there - from the comfort of my desk!

Nachteile

There's nothing that I don't actually like about PDQ - my only issue is that I haven't had time to investigate all its many options and features! It was easy to get up to a good baseline and then I guess I didn't further my knowledge of its capabilities - that's all on me. Reading this questionnaire, it's clear it can do way more than I was aware of.

Vorteile

We've been using PDQ Deploy/Inventory for the past couple of years to manage our employee machines as well as our Windows servers. The ability to push out a new piece of software, or to patch older software with just a few click has been invaluable with how much time it's saved us.

Nachteile

With a lot of our employee's working from home during and now after the pandemic, one short-coming of the software is that there is a complete lack of management for remote devices. If the workstation is not on the "local" network with the PDQ server it is impossible to manage. Having an agent that phones home to the PDQ server and handles all tasks would be the ideal solution to this.

In Betracht gezogene Alternativen

NinjaOne und ManageEngine Endpoint Central

Gründe für den Wechsel zu PDQ Deploy & Inventory

The catered library of software, and the ease of integration into our AD environments was a significant part of the decision, but also the community recommendations and reviews on Reddit and other sources as well.

Vorteile

centralized source of truth for some of the biggest headaches to track.

Nachteile

Sometimes the service account to run the hosted services gets swapped to a user and can cause other users loss in access until resolved.

Vorteile

1) LAPS Support2) LAPS Support3) LAPS Support!!!!PDQ is the only deployment + update tool which does support LAPS. Even Microsofts own tools do not support LAPS. This is major game changer and big thank you to PDQ that they invested into security by supporting LAPS.- 3rd Party + Microsoft Update Library- Easy deployment of new software- Fair pricing- Very easy to use, also for Juniors- Excellent documentation

Nachteile

Missing Agent for updates.Windows Release Upgrades not supported

Vorteile

In connection with Inventory it is very easy to deploy Updates and Tools with a few Clicks. With Automatic Deployment we get rid of annoying tasks like check and update Clients. It's nearly fire and forget :-)To create Deployment Packages is very easy. I'm able to deploy nearly any Tool within seconds without the need to visit the Desktop onsite.

Nachteile

Most of the Tools/Programs we're deploy with PDQ automaticaly detect and uses the OS-Language. But there are some Tools (e.g. Firefox) which does not. It was helpful to extend the Auto Download Package so that we can deploy the appropriate Language Pack. Actually we can convert the Auto Download Package to a Standard Package and modify this Standard Package. Unfortunately we lose the advantage of the auto download feature.

Vorteile

It has helped me save time.  Our organization has limited IT staff and your software has immensly helped us to automate patching and installing software on our systems.   We are using PDQ to update some of our applications such as Chrome, FireFox, Notepad ++, and Audacity.As a result of Covid, most of our staff had to move to work remotely. We were able to support our staff remotely using PDQ.

Nachteile

There is a little learning curve, especially for installations that are more complicated. However, there is excellent documentation, and there is a wealth of data online.   The cost was a bit costly for our organization, but it was well worth it.    Although I don't use the software to its full potential, I'm sure there are some sophisticated functions that others could find useful.    It would also be wonderful to have more software packages included with PDQ right out of the box or at the very least an ability to patch in more commonplace software.

Vorteile

We like the fact that they create so many patches and software deployment packages on their end. It saves us so much time, and it just works. I haven't had a single issue with the software and it's very cost effective.

Nachteile

When we first set up the inventory scanning, we kicked it off and it almost locked up the server we installed the software on. We are a large environment so it doesn't surprise me, but it did take a long time, and I wasn't sure if it was going to work for awhile. We ended up leaving over a weekend to scan though, and it ended up figuring itself out.

Vorteile

I love everything about this software. The tools are all there, command line, MMC Management, Reboot, remote assist and desktop wake... Dunamic grouping so i can keep abreast of what needs this or that software. What operating System, whether it is laptop, desktop or server. Registry printers etc etc, is there anything it cant do.

Nachteile

None absolutely none. With this in my tool box i save myself weeks worth of work within a year. The ROI impresses the fiscal department, our turnaround of work requests jumped staggeringly according to our quality and rounding departments.

Vorteile

PDQ is a fantastic tool and one I'd demand to have if I was to start over somewhere else. Smaller/midsized companies this is a fantastic tool. The pre-baked deployments are great! I think with PDQ for deployments and patching, and MDT for imaging, I'd feel like I have my computer imaging and management well under control.

Nachteile

I'm a log nerd, and I do wish I could see more logging on what is happening on a deployment, and better reporting of it when its all done. There is logging built in, and maybe this is to my own fault of not configurating the software correctly, but I want to see steps and messages both for successful and failed deployments.

Vorteile

PDQ Deploy has been a great time saver for us. The wide range of deploying software makes installing, updating or patching quick and efficient without having to babysit each step of the process.

Nachteile

Understanding the layout of how the application packages are created and stacking multiple steps can be a bit confusing until you walk through a few different ones.

Vorteile

Its easy to use, easy to teach, and highly customizable.

Nachteile

No support for Azure devices. I wish there was an agent that I could install on all my devices to have PDQ talk to all of them and have 1 place to push all of my software out from.

Vorteile

Honestly I use it every day, multiple times a day. I wouldn't want to work somewhere that didn't have this software. My life is so much easier. Quickly find and patch computers & push out software and updates. Pair this with PDQ Inventory and you're golden.

Nachteile

I've honestly never had a problem with this software and I've been using it for probably 7 years at least.

Vorteile

The quality of the product can really be hampered by it's development backers. If the support is not readily available, it can affect the quality of the product, even if the product itself is really good. I have not used much deployment software, but I do know that PDQ deploy is a much cheaper option than other provider's out there. So far the customer support has been outstanding which puts it ahead of anything else i've used.

Nachteile

The con is the survey requiring me to to fill out more than just saying "na"

Vorteile

What made me look at PDQ was the cost. What made me keep using it was how flexible I could get with deployments when used in conjunction with their inventory product. You really want both of these to take full advantage and the cost still remains reasonable. It is easy to setup something like monthly patching using the packages that PDQ maintains and updates have it auto update these packages on your system after a delay period such as 7 days then push it out to all systems as they come online. We even use it to deploy out base packages on new PC builds as they come online.

Nachteile

There can be some quirks with a system being detected online and it is very important your DNS is accurate. My biggest con would really be that it does not do a great job with remote users because there is no agent on the device. This is being addressed though in a cloud version of the product.

Vorteile

Ease of use, simplicity, effectiveness. PDQ has nice video based how to dos and that was helpful.

Nachteile

Two part of deploy and inventory, can they be one?

In Betracht gezogene Alternativen

Atera

Gründe für den Wechsel zu PDQ Deploy & Inventory

Demo was promising and trial was exactly what I was looking for.

Vorteile

PDQ makes it VERY easy to set up custom deployment packages with and without scripting. They also allowed management of common third-party apps with auto-updating, scheduling of deployments, and many other awesome tools. It is very cost efficient and I have used it across several companies.

Nachteile

A very heavy reliance on DNS. Support takes a long time to reply. No option for escalated service or support.

Vorteile

I like the packages that are already built, I also like how easy it is to build a package into the program for deployment.

Nachteile

I really did not have any cons with this software, maybe a few more integrations.

Vorteile

It is easy to use and makes my job more efficient.

Nachteile

I would like the Deploy and Inventory products in one interface. I understand though that people may only want one of the products. It would be nice to have them integrated together for those that use both products.

In Betracht gezogene Alternativen

ManageEngine Endpoint Central

Gründe für den Wechsel zu PDQ Deploy & Inventory

I have used Manage Engine in the past and I liked the PDQ product better. We did a trial with PDQ and I liked how it was set up and how user friendly it is.

Vorteile

Easy to use and doesn't require hours of setup. Only instal app on server and you can deploy new software and updates to users (only need add some port's on the firewall and connect to AD :) )

Nachteile

The software is amazing and I don't have any least on it.

Vorteile

The easy way to configure the deployments and schedule that to run automatically on time to time.

Nachteile

Do not have a client to install and not be able to monitor or deploy to clients outside of the network what nowadays is very normal with remote work.

Vorteile

This has saved us so much effort in maintaining the integrity of our software products on our domain endpoints. In addition to the pre-built library, it has been a godsend to be able to create customized packages and get them deployed quickly. When we were hit with Hafnium on our Exchange server and moved to O365, I created a customized package to remove our previous suite and get out the latest O365 suite to our endpoints with about an hour's work on PDQ Deploy.

Nachteile

Nothing comes to mind, to be perfectly honest.

Vorteile

The software is really easy to use but complex in the feature set that it offers, this ensures that all team members in the IT department can easily use it to perform installs that would otherwise have required deep understanding of Powershell.

Nachteile

There is nothing to not like about PDQ Deploy, it should be the industry standard for deployments.

Vorteile

I like the ease of implementing this product in an environment combined with it's affordability.

Nachteile

I can say confidently at this time that there is nothing I like the least about it.

Vorteile

So easy to implement and almost much more easy to use. Without prior knowledge it is possible to understand what PDQ can do to make Adminlife much more comfortable.

Nachteile

The only thing i d like to change would be a possibility to have a function so i can decide which downloads i d like to. As we are german users sometimes its annoying to manually add german software downloads for deployment.

Vorteile

PDQ Deploy can take care of the monotonous IT Admin work, especially keeping software packages up to date, with ease.

Nachteile

I have no complaints at all. I really like this software.

Vorteile

The interface closely resembles MMC which I'm used to. It's super fast when searching for something in particular about a computer or computers. The reports are customizable and very useful.

Nachteile

I have no complaints about this software. It's amazing.

In Betracht gezogene Alternativen

ManageEngine Patch Manager Plus und ManageEngine Endpoint Central

Warum PDQ Deploy & Inventory gewählt wurde

I wanted something that wasn't web-based that held more details and was more snappy to use. Also using it because it's linked to PDQ Deploy.

Zuvor genutzte Software

Spiceworks Cloud Help Desk

Vorteile

Easy to set up but highly customizable with SQL and PowerShell

Nachteile

Some aspects of building reports and collections are not intuitive. e.g. using "All, Any, Not All, Not Any" group filters instead of simple nested and/or operators. There is also some overlap between Reports and Collections in terms of functionality that can be confusing. Building a lot of collections, especially nested ones, gets very cumbersome and slows down the software considerably. I would like to see an option to use another SQL other than SQLite that would scale better.

Vorteile

It’s so simple & reliable to push software to remote endpoints

Nachteile

Having deploy & inventory as 2 products

Vorteile

The automatic scanning of your entire network, seeing what software and software versions you have on each machine, and being able to automatically patch those machines to the latest software updates.

Nachteile

There really isn't anything I don't like about it.

Vorteile

The value for the money, the flexibility and ease of use.

Nachteile

True remote access and monitoring would be a huge benefit, I'm really hoping this gets added in the future . With an increasingly mobile workforce this would be a gamechanger.

Vorteile

Very easy to deploy and prompt results of your outcome. also, you can have a history with timestamps when and how many in each phase achievements.

Nachteile

The library has to update more frequently for prebuilt scripts.

Vorteile

It's super easy to use, great support when you need it ... it's one of the few truly set it and forget it tools out there.

Nachteile

Dealing with remote devices can be challenging.

Vorteile

Integration with Active Directory, pull all computers based on OU and departments.

Nachteile

It doesn't have a client to deploy, so it depends 100% on service account, being administrator, DNS and some features that can fail. Also would love that PDQ integrates the remote desktop control.

Vorteile

The remote handling and the automation of tasks.

Nachteile

Configuring each of the machines for PDQ to access.

Vorteile

We love being able to set custom scans for things like registry values. I can quickly pull reports or scan systems for up-to-date information when I need it.

Nachteile

We really need to scan systems that are outside of our network. We deploy about 80% of systems as laptops. During the last year most have been off the network or on a VPN connection for a varied amount of time. Without a client, PDQ has really struggled to meet our needs. I have expressed our struggles to your support team but I did not receive any reassurance that a client is in the works. We will continue to look for a replacement to PDQ until there is a client. I’m hopeful to find something suitable soon if PDQ can not meet the challenges of many machines outside of the network.

Vorteile

The ability to push out software updates, add/remove files remotely, and ease of managment.

Nachteile

We'd like to see more templates for more common software deployments and tasks, but the team is working on adding those on a regular basis.

Vorteile

Inventory: Knowking the state of our computers is a must. Lot of our users needs to deploy to remote places (to put out forest fire), it's imperative that theirs computers are ready to go. Using inventory and Deploy help me meet my goal.

Nachteile

Deploy: having to built new package is times consuming BUT they have good tutorials to help.

Vorteile

Setting up heartbeat scans and auto deployments.

Nachteile

There isn't anything I can think of. If I ever had an issue support was quick and helpful.

Vorteile

DQ Deploy is easy to use, it is very efficient, once the package is created in seconds the software is deployed on several PCs.

Nachteile

Nothing, the sotware is perfect for my need.

Vorteile

I only came across PDQ when I started working at Skipton. I am always impressed with what it can do.

Its so easy to roll out software updates or new software to multiple devices all at once.

Easy to schedule installs/updates, especially out of hours.

We can easily see what versions of software we have on what devices (With PDQ Inventory) and easily update the out of date ones.

Support from PDQ is good and fast.

Nachteile

Like everything it does take a little bit of learning but its well worth it once you have learnt how it works.

Vorteile

Remote install. In 15 minutes i can write a deployment that saves me a weeks worth of work.

Nachteile

Would like to see more options when adding a computer with network discovery.

Vorteile

The ability to deploy software through to our users internally has been so easy to do, also allowing additional parameters to make it a silent install or to include specific login credentials within the software install to allow it to progress without any prompt to the user. There is also a list of softwares already included within the library which are common requirements - Adobe Reader, Java, Microsoft Teams, .NET, Firefox, as well as uninstall packages.

Nachteile

The only function we least like about the software is the deployments/commands need to be deployed on the network - so for users not within our head office need to be on the VPN for it to be successful, however this then causes it to be difficult for some machines to be updated. However if there was a cloud function for deployment than it would resolve this issue.

Vorteile

It's easy to create groups of servers that may need to be patched at different times based on usage. That also makes it easy to manage which patches are most important depending on server usage. i.e. is it connected to the Internet or not.

Nachteile

The biggest pain point is that it does not support Linux servers.

Vorteile

Ease of install and use. Great inventory/asset management functionality.

Nachteile

Can't manage remote devices at user's home that's not on the LAN/WAN (corporate network).

In Betracht gezogene Alternativen

NinjaOne

Warum PDQ Deploy & Inventory gewählt wurde

ConnectWise was provided by our MSP partner, and not easy to use and hard to get updated info along with confirmation of patches/software deployment.

Zuvor genutzte Software

ConnectWise Automate

Gründe für den Wechsel zu PDQ Deploy & Inventory

Ease of deployment and cost/benefit comparison. PDQ wins in all those categories.

Vorteile

The sowtware updates automatically 3rd party software and helps us manage our updates and deployments

Nachteile

The only Downside is that it is not available in SAS

Vorteile

this product is very easy to use. they do have pre-built software packages but it is very easy to build your own and deploy them. It works hand in hand with PDQ Inventory and using the two together we are able to pretty much automate software deployments. I also like that they have weekly webcasts that are entertaining and very informative.

Nachteile

none so far, the product has done everything that I have asked of it and more.

Vorteile

The ability to make whatever customer queries you need. You can setup multiple queries based on department that machines are in, software that is used, and even based on how much free space is available on the device.

Nachteile

It is great for seeing what software is installed on a machine, and you can even uninstall programs directly through PDQ, but you cannot search for updates for software. We still utilize Ninite for software deployment and updates. If they added it to PDQ, it would be a great time saver.

Vorteile

We are able to scan and patch workstations and servers from a single pane.

Nachteile

It would be nice if this application could also have the ability to be used locally through a web browser.

Vorteile

The ability to push out updates and installs is very powerful. Standard packages are excellent and the ability to script very complex installs (including Oracle developer tools) is far better than other far more expensive alternatives.

Nachteile

When users are in the office or connected to the VPN then PDQ works brilliantly. However, if a use is out of the office and not connected to the VPN they go dark. The introduction of an 'Agent' will resolve this issue . Note: We have signed up to take early releases of this functionality coming in early 2023.

Vorteile

PDQ Deploy and Inventory work hand in hand and this alone is a great thing to see. But the uses of PDQ beyond that then is so convenient. In my case, I came across a security vulnerability in Google Chrome. Within a few minutes, PDQ Inventory had scanned all the machines that were online to see the version of Chrome they had. If they didn't have the updated one, PDQ Deploy was able to push out the installer to pull down the latest update. All without anyone noticing. The best way to deal with a problem is to avoid it in the first place and these tools and a massive assist to that mentality.

Nachteile

I don't want to make it out that the software is perfect because no software is, however there are no glaring omissions either. It does what I need it to do. Possibly some sort of analytical digest on a monthly basis would be a great way to keep an eye on things.