Webroot Business Endpoint Protection

4,5
Gesamtbewertung
Bewertungen

4,5
Gesamtbewertung
Bewertungen

Über Webroot Business Endpoint Protection

Webroot ist eine cloudbasierte Endpunkt-Sicherheitslösung, die kleinen bis großen Unternehmen hilft, Antivirenscans durchzuführen und Cyber-Bedrohungen in Netzwerken zu verhindern. Das Tool hat eine Adminkonsole, über die Nutzer Systemeinstellungen konfigurieren, Zugriffsberechtigungen erteilen, Datendiagramme anzeigen lassen und Berichte über potenzielle Malware-Bedrohungen erstellen können. Webroot ermöglicht es Unternehmen, Daten in Tabellenformaten zu sortieren und die Reihenfolge der Datenpunkte in Spalten als aufsteigend/absteigend zu ändern. Das Tool hat ein zentrales Dashboard, mit dem Nutzer anhand von Diagrammen Einblicke in den Gerätestatus gewinnen und so die Geschäftsabläufe verbessern können. Darüber hinaus können Managende Nutzerprofile mit Anmeldedaten erstellen, den Scanverlauf anzeigen und Dateien in Quarantäne wiederherstellen. Mit Webroot können Unternehmen Endpunkte neu zuweisen und Sicherheitsrichtlinien auf mehrere Gruppen auf der Plattform anwenden. Die Lösung wird im Rahmen eines Jahresabonnements angeboten und der Support erfolgt per E-Mail, Telefon und über andere Online-Ressourcen.
Webroot Business Endpoint Protection Software - 1
Webroot Business Endpoint Protection Software - 2
Webroot Business Endpoint Protection Software - 3
Webroot Business Endpoint Protection Video
Webroot Business Endpoint Protection Software - 1 - Vorschau
Webroot Business Endpoint Protection Software - 2 - Vorschau
Webroot Business Endpoint Protection Software - 3 - Vorschau

Webroot Business Endpoint Protection Preis

Webroot Business Endpoint Protection bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von Webroot Business Endpoint Protection ist ab 150,00 $/Jahr verfügbar.

Startpreis:
150,00 $/Jahr
Kostenlose Version:
Nein
Kostenlose Testversion:
Ja

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Nutzerbewertungen zu Webroot Business Endpoint Protection durchsuchen

214 von 214 Bewertungen
Sortieren nach:
Girish
Girish
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
4

5
Bewertet am 23.8.2022

Best in class with unique features at the cost

Vorteile

Endpoint security - blacklist/whitelist apps, remote wipe, kiosk, geofencing & geotracking. Perform desktop, mobile device & modern management functionalities from a single console.

Nachteile

Till to find a negative thing in this software

Antwort von OpenText

Thanks for leaving a positive review!

Beantwortet am 18.10.2022
Kili
  • Branche: Forschung
  • Unternehmensgröße: Selbstständig
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
0

4
Bewertet am 25.8.2020

Easy to Use and Recommended by Computer/Tech Stores

Overall experience has been that is a reliable product.

Vorteile

Seems to be easy to use, and keeps my computer free of viruses. Webroot was recommended by a knowledgeable person at BestBuy.

Nachteile

Like all anti-virus software, I wish the average non-IT person could understand the features better.

Antwort von OpenText

Thanks so much for leaving us a review! Stay safe out there.

Beantwortet am 2.9.2020
Verifizierter Rezensent
  • Branche: Biotechnologie
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
3
Bedienkomfort
5
Kundenbetreuung
5

3
Bewertet am 13.1.2023

Good Endpoint Protection But Not Good Enough

Vorteile

Webroot has a lightweight agent, it's easy to deploy, manager and administrate. Good enough to protect against off the shelf malware.

Nachteile

A signature-based product which is not good enough to protect against sophisticated and advanced malware.

Jing
Jing
  • Branche: Hochschulbildung
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
4

4
Bewertet am 6.12.2019

I think the Webroot is a good deal!

I personally like it. It makes me feel more comfortable and relax when I shop around online.

Vorteile

1. It's pretty affordable! I usually buy it from Amazon each year. Each package can serve 3 computers.
2. It's very easy to install or renew. It takes you only less than 5 minutes to get it done.
3. You can schedule your scanning time for each day.
4. It offers identity protection.

Nachteile

The Webroot cannot detect all viruses, so you can still run the risk of being infected sometime.

Antwort von OpenText

Hey there Jing,

Thank you so much for the glowing review of Webroot! I'm glad to hear you've found it easy to protect multiple computers with our SecureAnywhere solution. Please note that if you ever have difficulties, you can contact our support team here: https://www.webroot.com/us/en/support/home-contact

Cheers!
-Webroot Community Team

Beantwortet am 11.12.2019
Arthur
Arthur
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 19.2.2018

We have this on over 4000 endpoints and it is fantastic

Vorteile

Takes very little system resources.
Since we started using it our Virus infections have dropped dramatically
The management console is easy to use
We have had very few comparability issues with other software packages

Nachteile

We have had a few bugs with updates. They were corrected quickly
It can be a little confusing for end users to use

Antwort von OpenText

Thank you so much for the 5 star review, Arthur! I'm excited to hear that you're enjoying your Webroot experience!

Our product team is always looking to rollout our products in the most effective and efficient way possible but sometimes, bugs happen. We are always looking to improve this process and will continue to do so moving forward. I'm happy to hear that we corrected the issue quickly for you.

Thanks again for sharing.

Drew
Webroot Community Team

Beantwortet am 12.3.2018
Adam
Adam
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
3
Bedienkomfort
5
Kundenbetreuung
3

4
Bewertet am 12.7.2018

Simple and effective monitoring tool

Vorteile

I like that the deployment of the software is smooth and innocuous. It's easy to install and setup on a network.

Nachteile

If you run apps that are custom built this app can either block those from working all together or bring your system to a grinding halt.

Having to go through the process to white list an app can be daunting. It's possible and support responds, but it's usually to request log files and then they request a reinstall. This is followed by alot of back and forth until it's escalated and they find the root cause of the issue.

Lisa
Lisa
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Weitere für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionalität
1
Bedienkomfort
1
Kundenbetreuung
1

1
Bewertet am 11.2.2020

I think Webroot SecureAnywhere Endpoint Protection resembles a virus more than an antivirus!

No business problems have been solved with this software, except that I made some money trying to get rid of it. Oh, I also gained material to write a long article (rant?) about it.

Vorteile

I guess it did remove some viruses and other malware, and my customer felt secure using it. I personally liked most the fact that I didn't have to work with it more! Oh, and their technical support was very nice, although they didn't help me much.

Nachteile

I actually had to reinstall Windows to get rid of it. It was set up by the previous IT person used by this small business, and nobody knew the password for it. We couldn't reach the old IT guy, and even after I figured out how to bypass the password, I couldn't get it completely off the computer.

Antwort von OpenText

It sounds like your main issue was the fact that the system was set up by a previous IT person who didn't pass off any instructions or passwords for you to properly use it. I'm sorry to hear you had such a bad experience and I hope you find a solution that works better for you in the future!

Beantwortet am 19.2.2020
Sarah
Sarah
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
3
Bedienkomfort
5
Kundenbetreuung
0

3
Bewertet am 9.11.2021

Lackluster mobile interface

I wanted to like Secure Anywhere, and it was nice to see the application made it easy to enter the activation code for when you've already purchased on another device so there was no room for messing that up, but I was hoping for options, details, customization, and it was more *womp womp*, but I will keep using the desktop protection.

Vorteile

Easy integration, simple user interface, and I appreciated that scan result and actions were "explained" in layman's terms so I knew what the app was doing and why.

Nachteile

The user interface is ugly and outdated and while the laptop version of webroot is feature rich and comprehensive, the mobile app literally only told me my location was turned off and one other thing. I'm not sure why there is such a drastic disconnect from desktop to mobile application, but I couldn't find anywhere to customize how it scanned my phone or when and I have no idea if it saved a log somewhere on my phone or not. I like webroot products, but I couldn't get behind this one.

Antwort von OpenText

I'm sorry to hear that you're not super pleased with the Webroot UI. In regards to the mobile app - we'd love to get your feedback on what features you'd like to see in the future! Please reach out to my attached e-mail address to share any specifics you'd like to share!

Beantwortet am 7.12.2021
Gary
Gary
  • Branche: Staatsverwaltung
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
0

4
Bewertet am 22.8.2019

Keeps computer secure

We've had no issues with Webroot to date, so it seems to be a pretty good security suite that runs unobtrusively.

Vorteile

We got this security software package when purchasing computers and support package from Best Buy/Geek Squad. The program runs in the background with minimal CPU usage and hasn't allowed any suspicious malware, viruses, etc. on the computers (as far as I can tell). It also has a web browser app that keeps you secure when browsing the internet on your phone.

Nachteile

There's not much reporting with this software. I like to see what it scanned, what it discovered, and actions taken, but in more detail.

Chris
Chris
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 25.5.2018

The best malware protection that doesn't annoy you to death

Vorteile

I absolutely love Webroot. It doesn't slow down any of our computers, it does protect you, but it doesn't annoy you to death with prompts. One of the big issues I've had with antivirus software in the past is that it would constantly block something that was safe for me to do. I have NEVER had Webroot do that.

Nachteile

I mean, could they branch out and start making other software products outside of security? Their software has worked so well, I don't have any complaints.

Brian
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
3
Bedienkomfort
4
Kundenbetreuung
2

2
Bewertet am 18.7.2022

Looking to give this product the Web "boot"!

It has not been good. Webroot's support team does not provide consistent answers from one rep to the next, nobody seems to know what is going on at any given time. We had to explain the Intel adapter issue to our account rep (which we had to seek out and request multiple times to even get an account rep), and even then it seems like nobody can stay on the same page. How do you fix something in one release, for it to be broken again in the next one? How is that acceptable from a quality standpoint? It is absolutely absurd to us, and we are looking to move on. We do NOT recommend going with Webroot whatsoever.

Vorteile

It does act as a competent AV most of the time. Webroot does install rather easily, and does detect and mitigate threats. It's a no frills AV solution for us, and it usually does the job.

Nachteile

This product will occasionally break critical aspects of a workstation. Examples: We have seen the Identity Protection component break Chrome so that it will not always launch properly (multiple times). We have also experienced an issue where workstations with a specific Intel based network adapter will drop the connection... again, multiple times (fixed in one release, but then breaks again upon the next). There have been far too many of these incidents in the last few years for us to consider staying with Webroot. We have had it with this product making us look like idiots to our clients.

Antwort von OpenText

Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact

Beantwortet am 29.7.2022
Verifizierter Rezensent
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 9.6.2022

Great endpoint protection

It has been a great value for money and helped us keep our clients secured and satisfied.
Helped us monitoring and managing devices.

Vorteile

Easy to install, manage and monitor.
Really time protection and updated on cloud base.
Threat intelligence working really good.
Admin center easy to use.
Can create group for each client.

Nachteile

Admin center sometimes keep computers been uninstalled.
There is no report of devices been offline or not connected to database.
If they can offer mobile devices protection

Antwort von OpenText

Thank you for the feedback and leaving a review!

Beantwortet am 29.7.2022
Verifizierter Rezensent
  • Branche: Einzelhandel
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 18.1.2019

A Solid System that I Often Recommend

Vorteile

WebRoot is my go-to Anti-Virus and Digital Security System. I have worked in technology retail for many many years and I found that WebRoot was one of the more rigorous and aggressive systems for blocking unwanted programs and keeping my information safe; but also one that had the best User Interface and was able to be communicated clearly to the uninitiated. When having to choose between selling WebRoot and other software, I would always recommend WebRoot.

Nachteile

I have very little negative feedback for WebRoot. It has kept my systems safe for many years and I continue to renew my account each year. I'm sure there may be features I'm not using optimally and not informed about such decisions, but I have been pleased with the product WebRoot has put out.

Verifizierter Rezensent
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 21.2.2019

The last AV you will ever need

Webroot proofs to be a cost-effective alternative to the main contender software on the market.

Vorteile

We have Webroot rolled out at most of our clients. I have it installed on all the sites I support as well as my company laptop.
The software is small to download and takes seconds to install. Scans are done very quickly while it also monitors and checks file's MD5 signatures on the fly.
Webroot is the only AV that I know of which has a small enough memory footprint and low system impact, that it can run alongside another AV package. It has even picked up malware which passed "the main" installed AV in cases.

Nachteile

There is not much to add in this column. The software is well rounded.

Verifizierter Rezensent
  • Branche: Computer-Software
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
0

4
Bewertet am 10.1.2019

Easy to use software that does not slow down your PC

Overall it is easy to use, scan quickly and protects my PC

Vorteile

It is very easy to install and use. Running a full system scan is also very fast. I like that it does not slow down my PC and the protection seems pretty good. It also has a good price as compared to some of the other protection software products.

Nachteile

I have had the software for some time and in a few of the earlier versions it did not protect as well against malware so I did have a bit of trouble. But in recent years it has been improved. Currently I use it with Malwarebytes and have had good luck with the two.

Devon
Devon
  • Branche: Regierungsbeziehungen
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 7.1.2020

Webroot Works!!

I received this product as a trial when I purchased my computer. At first I was only planning to use the trial and then try another software that I was familiar with. However during that trial I had no issues with viruses or my computer slowing down. I had a great experience with this software. It is affordable and reliable.

Vorteile

Did exactly what it was made to do. I had no issues with my computer. Made me stay past the trial phrase.

Nachteile

While using this software I honestly didn’t have anything I didn’t like about it.

Antwort von OpenText

Thanks so much for the review! I'm glad that you were convinced to switchover to Webroot during the trial period. If you ever have difficulties, please reach out to our support department: https://www.webroot.com/us/en/support/home-contact

Beantwortet am 10.1.2020
Verifizierter Rezensent
  • Branche: Versorgungsunternehmen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
4

4
Bewertet am 30.8.2018

Lightweight, feature packed endpoint protection

We moved from a different vendor to Webroot SecureAnywhere. The other solution was much more CPU intensive (in a virtualized enviroment this was noticable). Even with little tweaking, the performance of Webroot was at least similar, while the footprint is much smaller.

Vorteile

The software is easy to configure using a web interface. The software on the client takes up little resources. Compared to other vendors that need multiple servers to manage endpoints and do scanning offloading, this is much easier to operate - and the price is very friendly.

Nachteile

We had some issues with add-ons that got installed in browsers, which we do not want. We have other security solutions in place to scan internet traffic. We are working with Support to get these uninstalled, but it takes more time than we expected.

nyeisa
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 16.5.2018

Why i choose Webroot over other antiviruses

Webroot is a all around simple antivirus that keeps all your devices safe from harmful files and viruses. You can cover up to 5 devices under one membership

Vorteile

Webroot is fairly priced in my opinion and not only that but you are allowed to have up to 5 devices per each membership. So you could cover your cell phone, labtop, desktop PC and whatever devices under the same membership. It runs smooth and it hardly ever slows up your PC or device while it is running, sometimes it will a little bit when you are scanning with it, but not slow enough to complain about unlike other antiviruses.

Nachteile

There are certain options it has that I have been trying to figure out and has been time consuming for example It took me forever to figure out and set up the password manager it offers, but it is something I really needed in my life. It has system optimize and system analyzer with it but it should have more options such as defrag or uninstall apps etc etc.

Verifizierter Rezensent
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 17.5.2018

Threat Intelligence

It ensures that data from millions of sources, including real-world endpoints and our embedded security partners. Select data points are correlated across URLs, IP addresses, files, and mobile apps to enable predictive determinations on where threats may emerge, based on a guilt-by-association model.

Vorteile

Very rarely requires an increased hardware profile
Integrates directly with the partner's management console, policy engine, and reporting infrastructure.Scales across the partner's product lines, from solutions for SMBs to those for remote offices or roaming machines, to the data center
Development efforts that can be leveraged across the same range of product lines.

Nachteile

From the time it was installed to the time it was up and running we hadn't had any major issues that would cause any type of concern.

Sun
  • Branche: Telekommunikation
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 8.1.2020

Adds a layer of protection to corporate computers.

This will add a layer of protection to your computers at work, however it does not protect you against everything and common practices such as not opening suspicious attachments should still be maintained.

Vorteile

The software is not very intrusive and just runs in the background. The admin can easily manage all the instances of the software running on other computers.

Nachteile

There are some false positive detections at times and adding exclusions to the system is can be a tedious task at times. Pricing for licenses can add up over time, especially as a company grows.

Antwort von OpenText

Thanks so much for the review! If you're ever having difficulty with false-positives, please contact our support team so that they can modify the threat detection appropriately. You can reach them here: https://www.webroot.com/us/en/business/support/contact

Beantwortet am 10.1.2020
Rich
  • Branche: Telekommunikation
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 27.11.2018

Excellent program at amazing price

The problem my customers want to resolve are false positives and a high impact on computer response. With Webroot, customers are no longer required to shut down their AV software to access internal website that do not have security certificates. Additionally, they arne't waiting 10 minutes for a computer to be ready at bootup while the software scans. This software scans in the background with no noticeable impact on performance.

Vorteile

I love the price of the software. It is easy for me to sell to my clients and easy to promise virtually no impact on their computers processing speed. For those system I have this installed, I have seen a dramatic reduction in malware.

Nachteile

It's hard to figure out what I like least about the software. I suppose it would be having to purchase password security.

Verifizierter Rezensent
  • Branche: Computer-Software
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 11.10.2018

WEBROOT-100% ONLINE SECURITY SOFTWARE

Generally this software is wonderful. It is the best software for web designers, freelancers and online shopkeepers.

Vorteile

This software is simply great to use! It ensures total security on the web, as well as allowing speed surfing.

Nachteile

The charges per subscription per year seems to be a bit high for especially first time users.

Verifizierter Rezensent
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 19.4.2019

Excellent product

Vorteile

I have used this product for many years - i have found the constant scanning and real time threat removal exceptional. I like the overview diagnostic report it provides also.

Nachteile

It has gotten more expensive over the years - but I still think it is a thorough and excellent product

Janae
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Weitere für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionalität
1
Bedienkomfort
1
Kundenbetreuung
1

1
Bewertet am 25.11.2020

Worst Customer Service I have ever encountered.

We have been in the Industry for a long time working successfully with 100's of vendors and I can't remember a time that I ever filed a bad review. I do not take this lightly. Our experience with Webroot has been one of the worst that I have ever experienced. Their customer service is absolutely terrible. You will get nothing but generic responses and reasons why they won't or can't help you. Their product is subpar at best. I would never recommend them and have had a terrible experience from consistently inaccurate bills that you have to follow up on multiple times to get them corrected to an absolutely terrible experience from their management team. I am sure they will respond to this review if given the chance with some generic response that they have tried to assist us and have been in contact with us. I can honestly say, they have done everything to NOT assist us, have been zero help and have offered no value whatsoever.

Vorteile

I would not be able to list any pros at this time.

Nachteile

Cons are everything from customer service to a product that is subpar in the industry.

Antwort von OpenText

Hey there Janae,

I'm sorry to hear you've had a poor experience. I'd love to help escalate your case within support if that's something you want to pursue. Please reach out via [email protected] - thank you!

Beantwortet am 1.12.2020
Matthew
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 16.2.2021

Webroot is a Great Lightweight AntiVirus

We are very happy with Webroot.
We have had very few problems with viruses since switching

Vorteile

Easy to configure and deploy
Is not resource heavy and does not impact computer performance
Quickly identifies threats and stops them

Nachteile

Mac integration has been difficult since Catalina
Sometimes endpoint updates have adverse effects on performance

Antwort von OpenText

Glad to hear that Webroot has been easy to deploy! Thanks for the review!

Beantwortet am 23.2.2021
Steve
  • Branche: Unterhaltung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
2
Funktionalität
3
Bedienkomfort
2
Kundenbetreuung
2

2
Bewertet am 6.1.2025

Not the best option in this space now - Unable to fix problem after almost a year

Again, the product worked great for us for many years and ran quite smoothly.

Unfortunately, once we ran into issues, their support essentially threw their hands up and said they can't get this updated or fixed unless it's affecting more customers, and by the end, they essentially just wanted us to leave so they didn't have to deal with our issues anymore.

I believe the company has grown beyond its means and is now focused on large clients only, and doesn't have the resources, ability or support to assist with smaller companies with dedicated issues anymore

Vorteile

Webroot worked great for our company for monitoring incoming threats for several years, before everything fell apart.

Nachteile

Unfortunately, our last year or so with them was fraught with constant issues that Webroot was unable or unwilling to resolve. At one point, they admitted there was an issue with their software causing it, but it was unlikely the code developers would look into fixing this since we were small time and it wasn't a widespread issue.

Their support team eventually gave up trying to assist us after many hours of issues and different support individuals (Several who were quite combatative and unhelpful).

We moved to WINDOWS DEFENDER FOR BUSINESS and couldn't be happier with the service and ease of use provided

Robert
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 7.6.2024

Webroot helps ease the mind about endpoint security. Great software.

Vorteile

Webroot is very easy to install and manage. Virus signatures are updated in real time automatically through their cloud based signature platform. Very good software and great value.

Nachteile

There really are no cons to Webroot. Easy for users and administrators. We have also never had any issues, so thank you Webroot.

Chris
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
3
Bedienkomfort
5
Kundenbetreuung
0

3
Bewertet am 30.11.2023

Was okay, frequent issues

Vorteile

It was easy to install and uninstall. Sometimes almost too easy to uninstall

Nachteile

It was common for the agent on computers to encounter issues updating, connecting to the management portal, updating setting changes from the management end, etc.

Brad
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
4

4
Bewertet am 9.6.2023

Webroot is an amazing product!

Vorteile

This thing works great and is extremely easy to use. It really helps us to mitigate security threats.

Nachteile

VERY rarely, this software has missed a potential threat. But I need to emphasize this has been VERY rare.

Stephan
Stephan
  • Branche: Computer- & Netzwerksicherheit
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
3

5
Bewertet am 22.4.2023

Webroot Business Endpoint a cheap alternative for small companies

Deployed to a small client site as a proof of concept and so far hey are happy

Vorteile

Small agent size and can distributed via a prepacked agent and download via Link

Nachteile

Lacks in some more advanced features and support from local distributor is terrible

Robert
Robert
  • Branche: Computer- & Netzwerksicherheit
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
4

4
Bewertet am 14.2.2023

Great low noise AV

This has been a great product for the lower priced AV out there.

Vorteile

It's very non-intrusive on the desktops. It only lets you know it's working when it finds something. I like the low overhead vs some of the others out there.

Nachteile

It's not as full featured as others with AI detection. Not sure how zero-day detections are with this vs higher end products

David
  • Branche: Computer-Software
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionalität
2
Bedienkomfort
2
Kundenbetreuung
1

2
Bewertet am 31.1.2023

A Malware

Vorteile

Easy to install, not much else really.It's not easy to see what this software has actually done to your system.

Nachteile

I've used Webroot for quite a few years but only just realised it's worse than many of the Scam cowboys on the internet it's supposed to protect you from.Webroot CAPTURES your PC and it's very difficult to get rid of it.Because Webroot now charges ridiculous prices for renewal, especially for customers outside the USA/Canada, I decided to delete it and install a different software. It's only then I find that Webroot does EVERYTHING it can to stop you deleting it.. It's CAPTURED your computer.You need to be a computer expert to be able to find the tricks to get this MALWARE out of your computer.It's worse than any Malware software I've seen before.I warn anyone thinking of installing it to BEWARE !!

Rob
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
3

5
Bewertet am 13.10.2020

Simple, light weight, and effective antivirus

We were a large enough deployment that we had assistance in our initial installation from a Webroot Engineer to setup the different policies for workstations, servers, and remote desktop servers. The understanding of the setting in the policies and having someone guide us to making the right decisions was key to making sure that we were protected and that Webroot did have any performance impact especially on our servers.

Vorteile

We use the software daily and find that it is easy to use and do not get any complaints from users about it slowing down their systems. Deployment and licensing is simple and can be done by sending an email with a link, group policy, or manual installation. We get alerts in near real time of any threats found and while we sometimes have to do additional remediation we have not had a serious outbreak.

Nachteile

We get false positives around generic Trojans that need to be whitelisted. The whitelisting of programs in by the MD5 hash of the files contained in the programs. The method for identifying and whitelisting the MD5 hash of files in the programs is not intuitive and is done by what Webroot sees as unidentified files. Since Webroot does not have the traditional whitelist a folder so it doesn't scan the folder for viruses that other AV systems use we are often having to explain and butt heads with software vendors who blame the AV for issues.

Technical support is knowledgeable, but we had issues getting a hold of technical support and response to tickets is often 24 - 48 hours.

Antwort von OpenText

Thank you for all of the valuable feedback!

Beantwortet am 19.10.2020
Verifizierter Rezensent
  • Branche: Rechtsberatung
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 21.2.2019

Best PC protection available

In spite of a few minor issues, I still think Webroot has the best protection out there. I would definitely recommend it to any small business owner.

Vorteile

The set-up for Webroot is extremely simple. You download the software, enter your product key and it does the rest. It has excellent explanations that tell you what each function does and how it works. For instance, it has a good explanation of how its firewall function manages connections to your machines that make sense to a non-technical person such as me. I love that it runs in the background without seeming to affect my computer and only gives pop-up messages when something needs attention.

I love that the vendor offers discounts for multiple installations at a relatively small breakpoint. As a small business owner, it certainly makes the product more affordable.

Nachteile

The Webroot Filtering Extension is not always reliable. For example, it lists my company website as a potentially dangerous page when I know that there is nothing wrong with my page. It has also listed some of the websites of my clients as potentially dangerous pages. I have to admit that I don't know exactly how it decides which pages are malicious and which are not, but whatever method it uses seems a little off.

There are also some challenges with the dashboard. I had a laptop crash and needed to re-install Windows. When I did, I wanted to release the license formerly assigned to the crashed laptop and re-assign it so that I would my number of licenses restriction. It was extremely difficult to do so. I ended up having to contact Support for help. And they were very helpful, but it just seems like something one ought to be able to do through the dashboard.

Nathan
  • Branche: Automotive
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
0
Bedienkomfort
5
Kundenbetreuung
4

3
Bewertet am 29.3.2016

Speed, but with sacrifices.

I've used Webroot Endpoint Protection for a little over two years. I've found every aspect of the product to be excellent except (and this is a big except) actual detection of threats, and client speed on OS X systems.

Webroot allowed several common worms through at my client's location, and did not detect them on a standard Windows 7 installation, even on repeated scans, after I was able to confirm that the infected downloads and compromised .dll files were within the scope of protection.

Needless to say, this did not inspire confidence. I wound up using a Kaspersky live stick to remove the infections, and installing a realtime threat detection system using Suricata and ClamAV to meet the data security needs of our clients and ensure we were meeting the obligations of our contracts.

Vorteile

Very easy to use and deploy, administrative console allows excellent granular controls of client privileges, scope of protection, and endpoint groups. Integrates with Windows server products for deployment (though I use Samba instead, so this was not an option), and provides a centralized point for administrator notification and action when compromised/infected systems are detected. Client seems relatively fast and works on multiple platforms, though see below re. OS X.

Nachteile

In my experience, Webroot, though the exposed end is fast and well-designed, does not reliably block or detect common threats. This is obviously a Big Deal in a product billed as enterprise-grade antivirus/antimalware. One employee at the affected client's office was able to download three separate third-party software installers containing malware payloads on a Saturday, install them, and work for a full weekend before I arrived back on Monday to complaints that her machine was being "slow and weird". I discovered that Webroot, though fully deployed and set to monitor downloads, warn on browsing, and scan the affected directories, simply had not alerted on anything. At that point, it doesn't matter how beautiful the interface may be: antimalware software which lets common malware through is essentially useless.

Also, while there is an OS X client, it's buggy and slow. It causes problems with network browsing and network virtualization with both VirtualBox and VMware Fusion, and it results, for some reason, in systemwide UI slowdowns, which suggest to me that there may be some elemental problems with the codebase: use of deprecated APIs, memory leaks, etc.—not usable.

Antwort von OpenText

Thanks for sharing your feedback with us, Nathan.

All threat related matters need to be handled by our Threat Team directly. You can open a ticket or contact our Team by phone for immediate assistance.

Open a Support Ticket: http://mysupport.webrootanywhere.com/supportwelcome.aspx?SOURCE=ENTERPRISEWSA
Business Technical Support:
Call 1-866-254-8400

Regards,
Josh P.
Digital Care Coordinator

Beantwortet am 25.8.2017
Verifizierter Rezensent
  • Branche: Computer- & Netzwerksicherheit
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 14.1.2019

Webroot, a powerful antivirus to keep your computer safe.

Currently I am administrator of a Webroot console in which I have the management of several organizations and it has been a good experience when you compare the behavior of the endpoint in different equipment, complies with that is due to find threats, generate reports and prepare exceptions.

In the latter the exceptions merit a little time to get more out of it, it is not easy to elaborate them if you do not have knowledge of how Webroot works. The deployment of commands facilitates progress to perform some activities.

Vorteile

I have been working with Webroot for more than 2 years and has covered part of our needs. Your database is kept up to date for any threat, the management of the console is attractive and the documentation is very helpful. The control of policies is worth highlighting because if you have a large organization you can set parameters for different sectors and with different configurations that are very useful, even the notifications via email for the followers of the console serves as support.

Nachteile

Webroot has many nice things in its projection as antivirus, but has some things to adjust, for example the generation of report endpoints without updating after a certain time.

In mobile devices I have had little experience but it has happened that the update must be done manually. I think they should improve it.

Steven
Steven
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 28.5.2019

Best of the best, but you pay for it

I continue to use the software at home and recommend to anyone out there to include Webroot in their list of vendors to evaluate. Do not let the technology get to you. Just because the software does something different than what you are used to, try it out before disregarding Webroot as a solution.

We found Webroot easy to deploy with a light footprint which more than made up for the additional cost.

Vorteile

Webroot does an amazing job of removing and detecting threats to computers. We also found it very simple to install with a very light footprint on the computer. Users never complained about computer slow downs due to virus scans when we had Webroot deployed.

Nachteile

We faced two issues with Webroot. Their technology is impressive, but complicated. We never were able to really wrap our heads around how their technology worked compared to other antivirus / antispyware solutions, but it did work, and was quite successful at it. The other concern with Webroot was its price. It is the best software out there we have found for computer protection but it is among the most costly.

Verifizierter Rezensent
  • Branche: Computer- & Netzwerksicherheit
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 22.9.2020

Excellent Antivirus software

My overall experience has been positive, I have no issues with this product and I use it for all of my customer which is almost 100 at this time.

Vorteile

Simple interface, easy to use, no update necessary, streaming definition, easy to install, and takes seconds to deploy

Nachteile

I wish the firewall was more advance and has more customization, I believe they need to work on this.

In Betracht gezogene Alternativen

Bitdefender GravityZone

Warum Webroot Business Endpoint Protection gewählt wurde

Pricing, better product as there is no need to download definitions, lightweight install and able to manage via a web console.

Zuvor genutzte Software

Avast Ultimate Business Security

Gründe für den Wechsel zu Webroot Business Endpoint Protection

Bitdefender was a very large install, it was more involved when installing in a business has it needs a device to be a update server, it still requires definitions to be downloaded and it slow down the computer.

Antwort von OpenText

Thank you for the honest feedback!

Beantwortet am 28.9.2020
Fabio
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 3.11.2022

Leggero e potente

Ormai sono diversi anni che uso e rivendo questo antivirus senza riscontrare difetti o buchi di sicurezza.

Vorteile

Leggero perché anche su macchine non particolarmente brillanti funziona bene e non si nota la sua presenza in fatto di calo di prestazioni. Potente perché riduce al minimo i rischi di attacchi malware di tipo zero day.

Nachteile

manca un controllo automatico sulle periferiche che si collegano, come chiavette o hard disk esterni

Anthony
  • Branche: Computer- & Netzwerksicherheit
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 12.9.2019

Clear Winner in a Crowded Field of Protection

Overall it is very easy to find antivirus protection but when it comes to minimal false negatives and no resource hogging clients this is the clear winner.

Vorteile

Webroot is a thin, non-system resource intensive anti-virus and malware protection suite. We have tried countless renditions of protection but none offer the amount of protection and ease of use as Webroot. We deploy the client from the web panel and each user is managed in groups with group policies set within our management console. All viruses, malware, and other threats are reported and handled by the client and admins are notified of the threat. The good thing is that the deployment talks to our cloud based management whenever internet is accessed. Users can't disable the client either without our administrative overview.

Nachteile

The only con I can see is we have had a couple clients that appeared twice in the management and with no rhyme or reason. This was fixed by removing both an reinstalling the client on those particular clients. The good news is that it only happened once or twice.

Sean
Sean
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 19.11.2019

I am always protected.

The fact that it is always on and active in the background is appealing. I don't like other products that constantly remind you they are there with pop-ups. I am not sure if it has stopped any viruses or trouble but there is a comfort knowing it's always there and working.

Vorteile

Webroot runs in the background and updates automatically. There are no pop-ups or messages like you have with other products so even though it is always on and working you don't realize its going.

Nachteile

This is the preferred antivirus and protection software by my IT team but it is expensive. Not prohibitively, but expensive enough where there is a license fee that has to be paid to keep the software active. I wish you could buy they software outright.

Antwort von OpenText

Hey there Sean,

Thanks so much for writing this positive review! The best antivirus solution is one that sits in the background, doesn't bother you, and keeps you protected - glad you're having that experience so far. If you ever need anything, please reach out to us at: https://www.webroot.com/us/en/support/home-contact

Thanks!
Keenan - Webroot Community Specialist

Beantwortet am 27.11.2019
Don
  • Branche: Medizinische Geräte
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 24.5.2022

WebRoot review

Vorteile

Worked quite well, quiet / behind the scenes. Not a lot of false positives and don't recall ever a case where it didn't catch malware.

Nachteile

WebRoot was deployed by our IT services provider and they set up all the controls / restrictions so unsure if limits were inherent in the system or imposed by our provider. Still, users had what they needed; i.e., it would scan in the background, take action as needed, and users could trigger a scan if they needed.

Antwort von OpenText

Glad to hear you're having a good experience using Webroot! Thanks for leaving us a review.

Beantwortet am 26.5.2022
William
  • Branche: Öffentliche Ordnung
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 15.11.2020

Webroot Delivers Protection

Webroot has great customer service, but like many companies these days, it not easy to "touch" anyone. Submitted emails are promptly answered and usually instructive - just don't expect to talk with someone.

Vorteile

In the four years I've been using Webroot, I have received seamless protection against malware, viruses and trojans with no effort other than the initial installation of the product. It works quietly in the background without any need to be noticed...except when there is a real threat or security issue - so when Webroot send a notification you know its time to pay attention and do what's needed to protect your system.

Nachteile

There have been times when Webroot has been overprotective - blocking a program or site that I know is safe - and it has not been easy or intuitive to configure the software to allow access. Configurable options tend to have very technical definitions. It's seldom easy to understand how, or what, to change during those instances.

Antwort von OpenText

Appreciate the descriptive feedback about the difficulties you had with whitelisting processes! thank you!

Beantwortet am 23.11.2020
Verifizierter Rezensent
  • Branche: Lagerung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
0

5
Bewertet am 17.6.2019

Solid Anti Virus

Vorteile

The installation package is very small, installs very quickly, and is easy to keep up to date. They just recently rolled out a new management console which is a welcome upgrade to the previous interface. I also like the ability to group my endpoints by location and apply different antivirus policies as needed without touching the actual machine or even remote desktop.

Nachteile

If you deactivate an endpoint it does not remove it from your account, it goes into a "deactivated endpoints" group, which can be confusing if you are new to Webroot.

Verifizierter Rezensent
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 14.1.2019

Maybe the best antivirus solution for a MSP

Webroot SecureAnywhere its fits so well we our business, allowing us to secure all our costumer’s network with a minimal footprint agent installed on every endpoint.

Is an easy deployment solution and even easier to manage, because it’s a cloud-based solution that allow us to monitor every costumer easily in a few minutes.

And because it’s a cloud based solutions, we don’t need additional software or hardware installed to start to secure the network.

Another AV solutions offer different kind of licenses according to what kind of device you want to secure, but with webroot one license work with workstation and servers the same.

Vorteile

The small footprint of the agent, because it help with an easy and faster deployment

Nachteile

Dosn't support Linux distribution and that is something that make you thing if is the right solution when you have many linux endpoints

Verifizierter Rezensent
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Weitere für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 1.11.2019

Lightweight antivirus solution should be part of your security stance

We needed a lighter-weight AV solution. The solution we switched from consumed a lot of RAM at times and we could not quite figure out why even with vendor support and KB articles. We coupled WebRoot with another AV and did so at reduced cost.

Vorteile

Low system resource utilization. Reliable client. Excellent Admin console. No management server to maintain.

Nachteile

It seems to duplicate registered machines randomly. We'd sort by machine name and find duplicates which count against your license quota. We'd have to disable the machine with the older file update version.

Antwort von OpenText

Hey there,

Thanks so much for writing up this detailed review! We really appreciate you joining the Webroot team and I'm glad that you're having a good experience with it so far. Have you checked in with our support team regarding duplicated machines? I'm sure that we can help you find a fix for this. Please contact our support department at: https://www.webroot.com/us/en/support/home-contact

Thanks!
Keenan - Webroot Community Specialist

Beantwortet am 27.11.2019
Tammy
  • Branche: Medizinische Praxis
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 16.7.2020

Cost effective Antivirus Software

Overall I like Webroot. I had a lot of problems with other antivirus software causing some programs not to function properly so I will continue using Webroot for now.

Vorteile

The software is easy to use and seems to do a thorough job of scanning all files. I haven't had any virus infections since installing the software. It's easy to navigate through the different functions and set up specific parameters.

Nachteile

There are some programs that Webroot blocks and will not let me access. This has caused me to have to access these programs on a laptop instead of the desktop it's installed on which is cumbersome. I think it's a firewall issue but I haven't found a work around yet.

Antwort von OpenText

Thanks so much for leaving a review for Webroot! Regarding the blocking of certain files/programs, this can be resolved by using the whitelist functionality within Webroot. If you need assistance using this feature, please see this link: https://docs.webroot.com/us/en/home/wsa_pc_userguide/wsa_pc_userguide.htm#ManagingQuarantine/BlockingOrAllowingFiles.htm%3FTocPath%3DManaging%2520Quarantine%7C_____2

Beantwortet am 22.7.2020
Verifizierter Rezensent
  • Branche: Eventservice
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 3.12.2020

Keeps us safe!

It provides a safe environment for our online activities.

Vorteile

Webroot is always running in the background, and updating me when needed, about the status of our online security. It's an affordable and reliable product.

Nachteile

I haven't experienced any aspects that I would want to improve, so I would have to say that there is nothing to report here.

Antwort von OpenText

Thanks so much for the glowing review! Stay safe out there!

Beantwortet am 9.12.2020
Carl
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 20.11.2020

Webroot found the virus & kept my computer protected well !!

I used many computer security companies but Webroot overall gave me and my friends our monies worth in virus protection alone. Almost everyone I suggested Webroot to bought & installed it, they were quite impressed at how much better their computers & other devices ran so much smoother.

Vorteile

The first initial scan found a virus that another security software couldn't detect. I also like how I and my friends could use this software on multiple devices for free.

Nachteile

The price escalating about ten dollars or more per year subscription but still a great value. The password protection needs to be more user-friendly.

Antwort von OpenText

Appreciate your feedback about our need to make things more user friendly!

Beantwortet am 23.11.2020
Verifizierter Rezensent
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
2

3
Bewertet am 15.10.2021

Webroot just works

Vorteile

Its a stable piece of software that deliver great functionalities

Nachteile

There is really nothing i dislike about it.

Antwort von OpenText

Glad to hear you've had a good experience! It sounds like you don't have any problems with the software - any reason why you gave it a 3/5 stars? Anything we could change about the product to increase your opinion of it?

Beantwortet am 18.10.2021
214 Bewertungen

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