Exclaimer

Vorteile

Exclaimer ist genial um Signaturen automatisiert Mitarbeitern anzuhängen, es ist leicht zu bedienen und leicht zu verwalten.

Nachteile

Manchmal gibt es paar Probleme mit dem Add-in, aber der Support ist sehr hilfreich und schnell.

Vorteile

-Drag und Drop Funktion bei der Gestaltung der Signaturen.
-Wirklich funktionierender Zeitauslöser.
-Individuelle Ausnahmefunktion bei Empfänger und Absender
-Durchgehend funktionierender Service, keine Unterbrüche
-Guter Support

Nachteile

Läuft alles bestens. Habe wirklich nichts zu sagen

Vorteile

Was uns am meisten begeistert hat ist die einfach und schnelle Installation von Exclaimer und die einfache Bedienbarkeit über die Cloudoberfläche. Unsere Anforderungen wurden von Tag 1 an übertroffen und es gab keinen Punkt den Exclaimer nicht in seiner Lösung anbietet.

Nachteile

Wir hatten von Anfang an keine Probleme mit Exclaimer. Auch bis heute läuft alles einwandfrei. Ich hätte zum aktuellen Zeitpunkt keine Verbesserungsvorschläge.

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Vorteile

We set out to find a platform that could give us consistent, cloud-based, professional signatures across all our team members. Not only did Exclaimer do this, it also has a great user interface that makes it very easy to create and modify.

Nachteile

We wanted a company-wide, professional email signature. What we got was a platform that seamlessly integrates with Google Workspace to pull in our team members' information in a easy to create template.

Vorteile

The ease of creating signatures. The drag and drop solution works really wel. When users have been assigned multiple signatures, they can very easy switch between them.

Nachteile

When adding groups to a signature, the group must be mail enabled. Also the user signatures are not visible when sending from a shared mailbox.

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Warum Exclaimer gewählt wurde

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Vorteile

Once it was set up it worked as promised.

Nachteile

The billing department is terrible and the customer service is even worse. They have been charging me for almost a year and not providing the service. Repeated attempts to contact support and the credit department go unanswered. I have an open case on this issues that is 6 weeks old. No update in 3 weeks despite repeated attempts to contact support. The last update I received was they were trying to get in touch with their own Credit department, which is a strange response.

Vorteile

Great functionality in that it allows for more complex mail signatures that are platform agnostic and allow mobile computing to remain invisible to the receiver.

Nachteile

The lack of mobile-responsive and dark mode testing

Vorteile

It's very easy to get consistency across your entire team with their tool. It's also going to be fantastic for advertising and event marketing.

Nachteile

Setup was not as smooth as expected, and the support team seems pretty scattered. I got there eventually, but the constant emails from Zendesk checking in on my case after I considered them to be closed were quite annoying.

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Vorteile

This product is one of the few that can be easily set up, configured, and managed, making it a "set and forget" solution.

Nachteile

You get what you pay for and while this product is more expensive than it's competitors, it outshines them in every way.

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Warum Exclaimer gewählt wurde

Zuvor genutzte Software

Gründe für den Wechsel zu Exclaimer

Vorteile

The features I most use are the signature tester and troubleshooters, which can help you to determine what signature a particular user will get when sending to certain recipients. You can have separate internal and external signatures or even change your signature details by recipient domain, so if you have a partner organisation that you're happy to share your mobile number with, but wouldn't give that out to the public, you can do that.The signature setup is very versatile and there are some simple but effective things that you can't do with e.g. Exchange mail flow rules - conditional separators, for example, which will only appear when the attributes are non-blank. This stops the stray commas or dashes which we had in our old rules.

Nachteile

I still find it a little hard to know if I have the correct group setup for which emails get sent via Exclaimer, as we don't have all our users on it yet. I think I had a little bit of trouble also with the sync group for whose attributes to sync so I ended up just getting it to sync them all. That does mean you can trial what signatures would look like for people who aren't yet using Exclaimer.I also find it hard when you have a lot of different signatures, to know if you've arranged it correctly, as you can have folders (which have their own criteria for which users to apply to) and then signatures within those - it's therefore possible to assign a signature to a user but not assign that user to that folder, or vice versa, and not have the signatures applying that you think you do. I'm not sure there's a better way to do it though, and that's why you have to set it up in a way that makes most sense to you and also use the troubleshooter/sig tester to check that you have done what you think you have.

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Vorteile

Absolute solution for signature management

Nachteile

You cant send an email when you run out of subscription automatically, you have to disable it from the tenant security settings

Vorteile

I simply love that it works, and well! No more attachments or funky sized logos when you reply or forward. It's all streamlined and looks professional. I really like that I can manage all e-sigs so others can't decide they would like 18 pt font, or to change their title to a title of the day. LOL

Nachteile

I wish the design process was a little easier. It's a little clunky.

Vorteile

It is very easy to deploy and implement in M365.It is also easy to configure complex systems with mutliple different signatures.

Nachteile

Some functionalities are currently missing for the outlook implementation. For example the fragmentation of signatures into multiple blocks that get combined to a single signature. It works well in the server side implementation, but in the outlook version you get seperate blocks that you can't combine.It would be very helpful for campaign banners and the likes.

Vorteile

Exclaimer is relatively easy to use and set up.

Nachteile

The renewal invoice is not available on the Exclaimer site which is frustrating. I never receive notice when I'm being billed. Until recently, support for the product was virtually non-existent. I finally made contact with one support specialist in the US which was a very big help.

Vorteile

How easy it is to add new users to the portal, and assign them permissions to edit signatures. This allows the IT department to offload this task to Marketing, and IT are only responsible for implimentation/issues.

Nachteile

The signature designer screen can sometimes get very finnicky. You end up with containers within containers within containers, and in amongst that there will be a setting you're trying to find somewhere.

Vorteile

Exclaimer makes signature management easy for your organisation at an affordable cost

Nachteile

Some settings are a bit difficult to find.

Vorteile

Exclaimer has proven great for managing multiple signatures for are myriad of brands that we use across the globe, including for our dealers and international networks, we can easily deploy and manage unique signatures with the appropriate geographical content

Nachteile

There is a limitation of only one hyperlink to be embedded within a signature image 9i.e. you can't have buttons) and sometimes getting the padding lined up takes some trial and error.

Vorteile

Integration into Office 365 is a breeze, the connectors do all the work for you. I usually love the ability to give the customer edit access to manage their own signatures.

Nachteile

I find the signature builder itself a bit difficult to use, sometimes i find the Inherit Text options dont save.

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Vorteile

The latest updates made Exclaimer easier to use - more friendly.

Nachteile

exclaimer provides what the company was looking for :)

Vorteile

Exclaimer is a Plug, Setup & Play tool. It works in the background without too much interaction, which is great! Also the support team are really great and knowledgable.

Nachteile

The Admin panel could be better. I think its design is a bit old, the signature builder could be better, but really, its all workable once you get your head around it.

Vorteile

Everything from setting up to deploying is very easy and you can be up and running in minutes.Once up and running no more fiddly work getting users to apply the correct signature or one at all.

Nachteile

The only actual issue found is if the email is large (over 30Mb) do not get the signature added at all. This can be overcome if you add the local outlook client addin for exclaimer, but this is the only real issue found so far. It can be a little fiddly getting your signatures to be absolutely perfect, but the signature editor is still far easier and superior to the alternative.

Vorteile

The best thing for me was that our signatures have the same look in all Tools and devices.

Nachteile

I cant's name something which is really bad about Exclaimer.

Vorteile

Does what it's supposed to do, we deployed signatures for various customers with relative ease.I like having the option for the add-in, update agent or server side or even deploying a combination to statisfy the customer.

Nachteile

As of late we're having issues with formatting the text.When changing text to a different font or colour it keeps changing back to the default for example.When formatting the text in Word and then pasting it in the webUI it usually works.

Vorteile

Easy of use and feature set is perfect at a reasonable per user mailbox price

Nachteile

Nothing really. it would be unfair to mark exclaimer down for the seemingly random way mobile devices can render images / etc

Vorteile

Only difficult at first and then with easy

Nachteile

Only at beginning on trying to set up Then admin assisted

Vorteile

It is a great solution to create and manage beautiful and professional email signatures which are added to the sent emails on any devices. It works with differents domains .

Nachteile

The cost of the solution. For SMEs it can be a significant extra expense, in some cases difficult to justify.

Vorteile

connection to O365easy configurationfeatures like internal/external signatureseasy to use designer

Nachteile

to be honest - I've no idea ;)at the moment there are no "don't likes"

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Vorteile

Ease of set up and signature creation. When we rebranded we needed a simple solution to manage signatures for a growing team, this provided an easy, low-touch solution.

Nachteile

Hard to share account with IT support. As login via my microsoft account

Vorteile

My review title explains most of the benefits. For a SME with a very minimal IT support Team. This helps us keep a consistent look to all our users email Templates. We area Micrsoft 365 users, but we are Hybrid for users and computers. I really like the fact that user info entered AD can be queried by Exclaimer and used to personalise the email signatures even URLS. Telephone Support was super helpful too on the few occasions I needed this.

Nachteile

Although I don't know the exact cost to our company, I do understand some companies may find this product a bit pricey. However, for us, the flexibility of this product out weighs this.

Vorteile

Exclaimer provides all of the needed organization and sectioning for our business with 3 distinct units that all rely on separated branding and control.

Nachteile

The UI is a little dated, and sometimes it can be tricky to get custom AD fields to sync correctly to Exclaimer.

Vorteile

Its great to maintain a consistent Company branding look so that people do not take creative license.

Nachteile

I would like to be able to create template sections to add to signatures, or to be able to cut and paste elements between signatures.

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Vorteile

It works like magic! A great software that solves problem.

Nachteile

I don't have anything. It is easy to use, and easy to set up.

Vorteile

I like that it integrates with Azure. I also like all the customization options and you can have signatures automatically assigned. The signature tester is wonderful.

Nachteile

It takes a bit to get used to, but it has a lot to use.

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Vorteile

Its flexibility and ease of use and that it integrates easily with customer thermometer and that autosignatures are brand aligned and include all legal disclaimers as well as allowing us to promote marketing campaigns for different groups.

Nachteile

The sender query function could do with a results window before applying. In addition it doesn't allow you to test the signature without enabling it.

Vorteile

The simplicity of the product is the best. Setting it up in Microsoft 365 is very easy and allows us to manage everyone's signature without making the small changes on everyone's machine individually.

Nachteile

The editor is completely usable and it works, however, it is a little bit clunky and can sometimes be a little bit buggy.

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Vorteile

The ability to have all the signatures uniformed is powerful as users typically start modifying their signature away from the corporate standard. Exclaimer maintains consistency with signatures which is great and even syncs the users with Azure. Another powerful feature is to be able to create different types of signatures for different teams or departments within the organization which keeps it well managed.

Nachteile

There is a steep learning curve to master all the features and capabilities of Exclaimer. It would be nice if there was some guides or videos to help new Admins get started. Lastly, trying to edit a template or existing signature (e.g. add a new field such as for Microsoft Bookings) is an arduous task to say the least as all the formatting gets moved around. Difficult to modify after the fact.

Vorteile

If you need central signature management, it works great.

Nachteile

Other than a new UI to the editor/management interface, there hasn't really been any "new" killer features for signatures or ease of use in many years - recently, they seem to try to flog other products and over complicate the plans now by launching different tiers.I also feel support has been terrible over the years when it comes to anything from dealing with an outage to knowledge on their own product.

Vorteile

I like the fact you can very quickly have a signature up and running and applied to all users very quickly to get your started. As you become more familiar with the product its very easy to add more signatures and more complicated signatures to really stand out and collect customer feedback if needed.

Nachteile

Applying different signatures to different shared mailboxes doesn't quite work as we want with displaying them in the outlook client, however it does display them correct when leaving the org and applying to emails

Vorteile

We use Exclaimer as Signature Manager for us. It is really easy to manage all signatures and to create them.

Nachteile

We did need the help of our IT colleagues, because for the inital configuration there has to be done something in the mailflow.

Vorteile

Exclaimer is great as it enables us to deploy consistent signatures on brand to all our team irrespective of which device or app their emails are sent through.

Nachteile

The signature creature tool builder could be a little better, sometimes it feels a little clunky.

Vorteile

Great editor to manage the design of signatures and an easy way to apply certain signatures to certain staff members.

Nachteile

Specifically, we were disappointed that no support to handle outlook dark mode has been added yet. This is very common now and our signatures do not look great in dark mode due to the lack of ability to lock background colours. We were also disappointed not to see the ability to have a border radius on box's. Something supported by CSS for years but not by exclaimer.

Vorteile

Signatures are easy to create and deploy.

Nachteile

There is no clear instruction on which option you should use the local client or the outlook plug-in. I needed to have a support case open because of a fetch data error to find out that your company prefers the plugin over the local client.The new admin portal is not as user friendly as the old portal

Vorteile

I've used Exclaimer across my last 3 roles. I recommended it specifically in the last 2 due to the ease of use, consistency and professionalism of the signatures. Having the professional signature when sending emails from mobiles and web-based email is critical and Exclaimer achieves this flawlessly.Having group specific signatures and being able to schedule updated ones is brilliant.

Nachteile

There is nothing I dislike about it.

Vorteile

Easy to use software, nice tool to design the signatures

Nachteile

The fields you can use in your signatures are restricted to standard fields like name, street etc. You cannot use user defined attributes from the AAD

Vorteile

It is very easy to design and deploy the signature

Nachteile

Personally, until now for the last 5 years I haven't come across something that which I can list here.

Vorteile

Exclaimer is easy to deploy, use and manage. The setup process is a step-by-step process on the browser with no deployment to end users (excluding the option for them to see their signatures in outlook).Very easy to change design and groups etc. Overall a reliable, robust system.

Nachteile

I found that the drag and drop option for designing the signature can be a bit clunky at times and not as smooth as it could be.

Vorteile

Exclaimer is great as it allows you to create visually beautiful and informative email signatures without having to code. It also allows you to assign these email signatures to certain users that meet a certain parameter - for example the department the user is located in.We integrated Exclaimer with Office 365 with no issues. The information that is displayed in the user's email signature - job title, email address, phone number, etc. is extracted from that user's Office 365 profile.

Nachteile

We attend a lot of events each year and change our email signatures accordingly, especially the banner, to advertise those events. There is a 150kB limit for the banner, which is a handicap because you can't upload a high quality animated banner without surpassing that limit, so we have to work around this problem.Also Exclaimer has the option to integrate leaving feedback in the signatures, but this lacks customization for us and we decided not to implement this option in the end.

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Vorteile

Email signature defaults with custom signatures per job descriptions of contact.

Nachteile

The design elements are great. We've only had a bit of difficulty syncing with server at times but once we implement changes they're good for the extent of use.

Vorteile

The ability to apply to multiple users very quickly

Nachteile

The delay between action and result in real time. Also the advanced rules are hard to grasp initially'

Vorteile

I liked how it was easy to sync emails signatures from google work space.

Nachteile

I didn't like the fact that come updated features where no user friendly and the support tool was not helpful.