Über 1CRM
1CRM Preis
1CRM bietet eine Gratisversion und eine kostenlose Testversion. Die kostenpflichtige Version von 1CRM ist ab 15,00 $/Monat verfügbar.
Alternativen für 1CRM
1CRM Erfahrungen
Funktionsbewertung
- Branche: Informationstechnologie & -dienste
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Quelle der Bewertung
The best CRM solution we've found
We are a small company selling our email marketing service, smartmessages.net, and we are also the UK 1CRM partner.
We started out using SalesForce, but quickly realised it was very limited and very expensive if we wanted to add the features we needed. We then turned to SugarCRM which solved most of the cost issue, but found it similarly restrictive, and also proved extremely unreliable. 1CRM was just what we wanted, providing all the features for a great price and without the unreliability, so we now use it for all our CRM needs. It worked so well for us that we became the UK partner for 1CRM in 2006, and so we use it to manage our 1CRM customers too!
We are especially keen on the invoicing and lead/opportunity pipeline, and make extensive use of the google apps integrations (we're all Mac & Linux based). The features introduced in the 1CRM Enterprise Edition have made it much more powerful and adaptable for our customers' needs.
It's shown itself to be scalable too - we have installations ranging from 2 users to 80 without any performance problems.
We have written a 1CRM extension to link it to Xero (an online accounting service), so we have an effective accounting integration too.
Vorteile
Everything's included - we've not needed to buy anything else
Self-hosting (we provide hosting for customers, so we prefer this route)
Fast
Reliable
Mobile sync
Joomla portal integration
Great support
Nachteile
Email marketing setup is quite complicated (though we are biased!)
More documentation needed
More integrations would be good
- Branche: Marketing & Werbung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Reasonable CRM software for small businesses
PRICE IS SUPERB, given the features they provide and usability. The campaign management and sales followup to marketing campaigns are really helpful for my business model. I am very satisfied with 1CRM and would strongly recommend it.
Vorteile
Firstly, extremely good price and really good quote and invoice functions included within this CRM. It is very well suited for small and slightly medium-sized organizations. The customer service was surprisingly really quick and helpful during the time of incorporation
Nachteile
I believe this is not a well confined CRM in the sense that's it too broad to be a CRM. It also includes Order Management, service and project management, which is really good but there should be an options to hide these features for the businesses that do not require this.
- Branche: Computer-Hardware
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Security certificate warning, basic lists inaccurate, clunky documents, HORRIBLE SUPPORT!
None. A net negative experience.
Vorteile
It was meant to be a SaaS all-in-one (financial, inventory, crm, etc), but had fundamental flaws and was essential unworkable - and support are rude and unhelpful.
Nachteile
We abandoned this software when we got a warning in our browser that the site was not safe. This is where we keep our critical business data, remember. Support? Ignore the warning and proceed. Really? That gives you an idea of how amateurish this software is, and how disdainful the company is, both their US hq and their German partner, Visual4 GmbH. Simple things like a list of countries, that you cannot add to, leaves off essentials like the UK and any variant (Britain, England, etc. Doesn't exist). The forms (orders, invoices, etc) were from the 80s and could not embed a logo properly (support didn't care - "try a square one". Um ... my logo is rectangular, even if your software doesn't like that), You can edit the forms, but the tool to do so is out of the 70s in terms of friendliness, and anyway there was only very limited functionality included anyway - all at an additional fee!!!
- Branche: Unternehmensberatung
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
1CRM is a great started CRM for a Service Company
The Free Version and the Paid Versions you get everything you need in a CRM
Vorteile
Service Companies struggle with finding a CRM that can help them and there business and 1CRM does the job.
Nachteile
Cons are more of a personal preference I feel like the module editor should be included in every plan.
- Branche: Telekommunikation
- Unternehmensgröße: 11–50 Mitarbeiter
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Quelle der Bewertung
Excellent business management app for the SMB segment
We, at ALLOcloud.com, have been using 1CRM (was Info@hand when we started) for the last 8 years. We thoroughly benchmarked several web-based solutions (incl Sugar and SalesForce) and finally chose 1CRM. The main decision criteria were:
- 360° view of our business
- easy yet powerful customization
- possibilities to integrate with third party applications (telephony, accounting, portal, billing...)
- good support
We've been happy customers since. Just for reference, we host the product on our own servers
Vorteile
- 360° view of our business
- easy yet powerful customization
- possibilities to integrate with third party applications (telephony, accounting, portal, billing...)
- good support
Nachteile
- portal uses Joomla which we find quite old-fashion (would prefer Drupal)