Easy.Auction

Vorteile

eBay has been taking more and more fees lately, and this has no fees. It also allows you to make it more of your own business instead of just a profile on an external site.

Nachteile

Their website is a bit outdated, and so is their customer support.

Vorteile

I honestly can't say that I have any experience with this software. I recently took over the position that handled the auction and have had quite a few questions on back-end workings. I have submitted quite a few support tickets and they were all answered fast and efficiently. My auction ends today (in 2 hours) and there was a timing issue that I didn't know how to solve. I sent a note into support and someone was back with me in (literally) 2 minutes. They fixed the issue and resolved all problems and questions right away!

Nachteile

I honestly can't say that I have any experience with this software. I recently took over the position that handled the auction and have had quite a few questions on back-end workings. I have submitted quite a few support tickets and they were all answered fast and efficiently. My auction ends today (in 2 hours) and there was a timing issue that I didn't know how to solve. I sent a note into support and someone was back with me in (literally) 2 minutes. They fixed the issue and resolved all problems and questions right away!

Vorteile

Some parts were easy to set up and with the option to add an app down the track was perfect.

Nachteile

Tables for images would stretch images looked way out of shape. There are no instructions on how to use it and you are left to your own devices

Vorteile

Easy.auction has proven to be very easy to setup and get operational. We were hoping to convert our Facebook following to our new Easy.auction-powered site and to do so quickly. We were live with auctions on day 8 after buying the license and 9 days after live-date we had 932 registered users and most were bidding.

We are very pleased with the functionality and tech support has been amazing!! I've been using software to manage my life and businesses since 1986 and I have never received better support! The team is prompt, knowledgeable, courteous, and has been quick to make minor mods and have done so at no extra charge even when I offered to pay extra. My team and I are very happy with this product and are looking forward to implementing other tools that we haven't even taken advantage of yet.

Nachteile

I have encountered no significant negatives with easy.auction.

Vorteile

1) I researched about 25 packages. Lowest I could find was for a basic package for $600 plus 6% of the purchases, which was far more than we were willing to spend on one event. Most packages were in the $THOUSANDS$! Easy.Auction was only $67 a month - and we needed it for only one month. 2) The learning curve was very fast - both for me and the users. 3) The support was fabulously fast - most times within a few hours. I was able to build a really simple auction site and have newbies use it.

Nachteile

1) Watch lists/outbid notices go to emails, not text messages. People don't want to watch their inboxes during an event, and many times the notices went to junk mail. This should be the developers' first priority - text messages are immediate and people act on them. 2) Although I learned it quickly, it would have been much, much easier to watch a training video (the only videos I could find were sales-oriented). Maybe the techs and I can do one together! :)

Vorteile

The basic setup was quick and painless, but of course, nothing is ever just like you want it "out of the box". In that regard, I have been communicating with the tech team for about 2 months now getting everything just the way I wanted it. (To be fair the vast majority of the delay has been on my end; I am doing this piecemeal after my regular work hours).

In any case, they have gone far beyond what I expected from them from customizing not only the functionality of my site but also working tirelessly with PayPal getting my payment and auto commission schedules customized to fit my particular needs. They have been very patient, courteous and responsive to my many, many, inquiries.

Nachteile

The software works really well... once you figure it out. There are still several functions that I do not know how to use - or even what they do exactly, like adding groups and editing group attributes and group values......

The tech team will answer any questions I have, so that helps. But a good users manual would be nice. It would ease the load on the tech team and help to reduce the learning curve attendant to using any new piece of software.

Vorteile

What makes this software so great outside of a standard acceptable baseline of product functionality, is the superior customer support. We had many challenges throughout the setup process based on how we wanted to use the software. Customer support jumped in and helped us numerous times, often fixing the problem within one hour!

Nachteile

With a customer support department like Easy.Auction, any thing I did not liked was fixed nearly immediately.

Vorteile

Ability to have the site customized, ease of use, great value for money. Basic site is good but we needed some custom built features, fast response of the support. Communication can be a point of interest, skype or Zoom would be a good feature.

Nachteile

Lack of features in the standard website which was solved by customizing.

Vorteile

The initial set-up is very easy and intuitive. To make more complicated adjustments is a bit more difficult, but their customer support team is very quick and responsive.

Nachteile

The interface is a bit plain - I wish there were more options in terms of appearance/customization.

Vorteile

After trying numerous products, I settled on this for my client as it is easy to use, which is exactly what the client wanted.

Nachteile

The base package is pretty basic, best to start with the plus package.

Vorteile

Ease of listing items and photos. The support is beyond superior.

Nachteile

A little difficult to understand the administrator pages, could be simplified, but become easier with practice

Vorteile

Once I understood the administrative structure, it was very intuitive to use. The cost was very affordable and the ability to switch plans on the fly when we discovered we'd need to be able to create more items was really nice. By far the best thing was the responsiveness of the customer support team. Over the course of the month that we used to program, I made at least a dozen customer support requests. They were always prompt in their response and flexible in accommodating my requests. Best customer service experience I have encountered in a long, long, time, especially from the technology sector.

Nachteile

A visual diagram at the beginning that lays out the admin structure for various types of users (single versus multiple seller). The connectivity with PayPal wasn't clear initially. Again, pointing out that for a single seller, a simple check box and then entering the email in profile is all that was needed. I spent considerable unnecessary time investigating the PayPal sandbox function as well as various ways to configure API settings, that I didn't need at all. It's great that EasyAuction supports all of that functionality, but make it clearly that there's a simple path for basic users.

Vorteile

Hands down the best part of Easy Auctions is the support team. All of our requests were answered within a day and they were able to fulfill almost all of our numerous requests.

The interface is easy to use and set up. We were up and running in a day.

Nachteile

It would be nice if we could customize the UI more without needing to go to the Support Team. Thankfully, the support team is really responsive.

Vorteile

The setup is really easy once one gets used to the plenty menu options. The customer service is super fast outstanding. I had some issues setting up the API for google maps and little this n that, but the help and support I got from these guys took my breath away.

Starting a simple yet efficient and damn fast online auction site, you not gonna go wrong with this crowd for sure. I went through heaps of other platforms but either their pricing besides huge setup fees convince me to try easy auction. They actually let you use a demo site, complete with admin backend to play around and once you install their platform, you familiar with it all.

Really super simple implementation. You subscribe, go to your webhost n point the DNS to easy auction DNS and thats it. Simple as that!

Looking for simple yet sufficient auction platform with a price that wont make a hole in your pocket? Then you grab Easy Auction for sure.

Nachteile

Front page bit plain but once you figure out how to pump it up then its fine. Thats all. Rest just great for what you pay.

Vorteile

The Technical Support for Easy Auction is incredible. The software is extremely easy to use, but, I did have a few questions and needed a few modifications. Tech Support was right there for me, handling my inquiry expediently and efficiently.

In addition, as mentioned, the software is so easy to use. I was overthinking on a few things, and Tech Support said, " no, all you need to do is this". So simple.

The look of my final product is very professional. At such a great value, I was not expecting such a great looking auction site. VERY PLEASED

Nachteile

No real cons to speak of with the software. Paypal tends to take a higher fee than I'd like (not at all Easy Auctions fault) so we are working on alternative payment methods.

Vorteile

Simple language

Nachteile

Some features a little difficult to access

Vorteile

Ive been working with easy bids for a short time and my experience has been great. Their support team is second to none. The have solved any request I've had within 24 hours or less. I look forward to a long relationship with them.

Nachteile

website creativity. I would like to be able to add more pictures

Vorteile

We have auctions for our 900 employess. Money raised goes to charity. The auction went so well! Everyone loved using the site. We had bidding wars for our items and raised much more than we ever did using silent auctions. We have had nothing but compliments on how fun and easy the site was for them to use.
I enjoyed personalizing the site with new banners and adding our information. It was very easy to understand.
Customer service is fantastic! Our email with questions were answered very quickly. Very polite and knowledgeable staff.

Nachteile

We did have some issues with getting emails from the sight. I had to remind people to check their spam folders to get their mail. It made it difficult for them to verify their account but I got around that by clicking "account doesn't need to be verified" since this site is used only for our employees we felt safe doing that.
We had a tough time with just getting started joining but the customer service was amazing! They called us on the phone and walked us through it step by step.

Vorteile

Despite that this software is relatively templated (which is not necessarily a bad thing), their support staff is more than willing to tweek the site to your specific needs. I have made NUMEROUS requests for changes some small some significant and 99% of them have been done...in 24 hours!

Nachteile

I wish the home page could be a bit more customizable.

Vorteile

It's easy to use, great customer service (they even respond and make requests in the weekends)! They respond very fast, and have a fair price for their products. They can custom code everything you want, for a VERY fair price.

Nachteile

None, all perfect. Different sites/packages - They have evrything.

Vorteile

I appreciate that the Tech Support is so responsive especially when you are in a timeline crunch.

Nachteile

I am not fond that each time you edit an item you have to reenter the date and times of the start and finish. It seems that that could be tweaked.

Vorteile

Easy to use and all the features anyone could ask for.

Nachteile

Can't think of anything at the moment, if & when I do I'm sure Support will Help me Out.

Vorteile

Easy Auctions is exactly that, easy to set up and easy to use. They provide exceptional support.
If you need an auction site and want to have no problems, easy personalized setup, look no further this is the best. Guys you are the best. Thank you.

Nachteile

It has no problems or cons. It just easy and it works.

Vorteile

Customer service,Flexibility,The software has lots of features that eliminate the need to develop from scratch.

Vorteile

It's very easy to use. The support is very responsive and things get answered fast.Considering the cost and the functionality it's the best choice on the market!

Nachteile

A few more theme selections and text font styles would be a nice addition. A few more appearance selections to customize the site would also be welcomed. Maybe a backend that provided more guidance when setting things up.

Vorteile

The customer service is just one of a kind. Super fast and solution oriented

Nachteile

I would have liked it to be aesthetically more out there

Vorteile

It was very user-friendly for the one that is using easy.auction.

Nachteile

that we could not show different valutas.

Vorteile

The software is powerful and it suits our needs very well. It's flexible.

Nachteile

I wish we had a bit more control on the back end of the platform to customize but I asked them many tasks and they were very responsive and accomplished everything we needed.

Vorteile

The best thing is if you have questions the staff is on it, they have a very quick response time and normally whatever questions I do have are answered very quickly.

Nachteile

The demo needs to be more in dept, it was somewhat trial and error setting the program up.

Vorteile

I like that to give you the ability to do multiple listings of items for sale and auction with different dates

Nachteile

I do not like that it does not allow you to buy multiple auctions instead of a boat for auction item that to me was a selling point that easy auction just did not live up to you I do not like that it is difficult to function within is an option because there is no explanation of what are the tools are used for I do not like that it does not appear to have

Vorteile

The ease of the process & implementation from concept to final product.

Nachteile

That I didn't find it sooner

Vorteile

- support service
- price
- functionalty
- ease of use

Nachteile

- functionality is not adjustable
- no Russian language
- not many currencies

Vorteile

It is easy to follow the instructions, most of the time, to set up.

Nachteile

The functions especially on the administration side needs to be explained... maybe a tutorial would be nice and have the knowledge base updated for more FAQ.

Vorteile

Downloads the different eBay fees, etc, automatically and provides monthly reports.

Nachteile

There is no real inventory control as the sold items are not deleted from the inventory. Support says there is a hidden column showing the number of items remaining. Why is this hidden? For me, nearly all items I sell are one-off and I want them deleted from my inventory once sold.

Also, monthly net profit does not come near matching with figures from eBay reports.

Vorteile

Very simple platform. Easy to use. Does what it says very simple and to the point. Work fine and integration with PayPal is very simple.

Nachteile

We would like a couple minor things adjusted but it is fine so far. Support took a little while to respond and it was ok. So far haven't really need any major help. Could use a little more flexibility on self-customization.

Vorteile

It is very easy to use!

Nachteile

I haven't discovered anything.

Vorteile

Once you get used to the software, it is fairly easy to use

Nachteile

The lack of pure customization. No Hex colors for background, can't alter the text font, can't build in HTML to customize it.

Vorteile

The quick help from the team.

Nachteile

I'm still unsure on how to get the emails working and linked to the site.

Vorteile

I like I could set up account fast and get some support in the process, price was good and now I need nope got it 100!

Nachteile

No live phone support. It's a pain to have to go back and forth with emails much easier to get someone on phone and get everything done in one call.

Vorteile

The easy use and easy to navigate through it.

Nachteile

Love this product. It is well worth the money

Vorteile

Ease in setting up and ease of use. Good UI too.

Nachteile

The inability to customize it. The lack of control on working on the code is a limiting factor.

Vorteile

It is pretty simple to set up and use, looking forward to using it more. I like the simplicity the most about the software.

Nachteile

Wish it had more color options, colors are a little bright in the background. I wish it had a simple theme that does not look so busy.

Vorteile

Lots of standard components but there is enough room for custimization

Nachteile

none this far

Vorteile

Very great technical support and easy to use product

Nachteile

nothing

Vorteile

easy to use, great customer support

Nachteile

at this stage I haven't found any real negatives

Vorteile

Simply its ease of use for an everyday person. Bid, win and pay! Super simple and great site design!

Nachteile

I honestly have no issues with the software. Any changes unneeded the service team took care of asap!!!

Vorteile

Nice easy interfaces

Nachteile

Limited choice of thems

Vorteile

Very user-friendly

Nachteile

Would like to be able to change the layout

Vorteile

Best auction i have found so far ...has all the options i need to run a successful auction site .... glad i found them

Vorteile

Ease of use, customer service