Viewpoint Vista

Vorteile

Vista is a very powerful program! Is very customizable.

Nachteile

Viewpoint's Customer Service! We hear from our clients all the time that the Viewpoint customer service is horrid.

Vorteile

The software can handle just about anything! It has drastically changed our efficiency company-wide, especially with the projection/forecasting for our project teams. Having our teams getting live data and immediate access helps them more effectively manage their projects.

Nachteile

Some of the features within the EM & IN seem to be less of a priority for functionality and user-friendliness.

Vorteile

Customization, does what the company needs it to do.

Nachteile

Sometimes customization can come at the cost of no support assistance.

Vorteile

It's got a ton of configurability if you have a full dev team ready to sit down and dig in with the subject matter expert for each department.

Nachteile

Their support staff is a 2/10 on most days and there are frequent questions they just don't know the answer to and if you get to that point they just shrug and close your issue. We were railroaded into getting a half baked cloud solution that took us back to the dark ages in performance and it cost 5x what we were paying for on prem. Trimble is the parent company and we have other software for different things from them. This one is the worst. If you have a massive dev team, 5000 spare labor hours and a mountain of cash, then you could benefit from this after the on-boarding process of 30-1600 days. You will be into time and materials billings at the last 90% of your engagement.

In Betracht gezogene Alternativen

Warum Viewpoint Vista gewählt wurde

Zuvor genutzte Software

Gründe für den Wechsel zu Viewpoint Vista

Vorteile

The software has sooooo many options for tracking jobs. All components of a job (AP, payroll, billing, etc) are able to be tracked in Vista. The reporting is easy to track and understand. The options for customization are endless. We are able to create custom reports on the fly to accommodate our needs specific to job type or PM.

Nachteile

There are so many options and features that it can be confusing or hard to learn all the steps. There are so many features that have to filled out when entering data into the system in order to get accurate data out of the system that a new user can feel overwhelmed. For example setting up rates for job cost can easily be entered incorrectly if you do not enter every possible combination.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Viewpoint Vista