
Zoho Voice
Über Zoho Voice











Zoho Voice Preis
Zoho Voice bietet eine Gratisversion und eine kostenlose Testversion. Die kostenpflichtige Version von Zoho Voice ist ab 34,00 $/Monat verfügbar.
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- Branche: Freizeit, Reisen & Tourismus
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Zoho Voice good for SMB's who use the Zoho Eco system
The best part is the support team who are always willing and dedicated and try to find work solutions.
Vorteile
All in one interface, control all your business office phone needs from one system. Ability to move between call logs, live calls, settings, stats and more quickly.
Nachteile
Call reliability is improving but still quiet frustrating on a few occasion's. Calls drop or go silent during conversation1 out of 20 times and it is tricky to work out who is at fault but this is something I did not experience when using Twilio directly on Zoho CRM (over 4 years).
I have made a feature request to allow managers to log into the system and add notes and tags to calls (in the call log) for the purposes of training. For example to monitor a staff's call and flag and add ratings to calls so that this data can be reviewed later.
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Improving Everyday - Proven to be a great product
In the beginning we struggled with quality, but customer service consistent throughout and they improved quickly!
Vorteile
Quality keeps improving. Zoho is dedicating a lot of time and customer service is excellent.
Nachteile
Limited API - separation from zoho one - but the worst part is telephony agents not being able to access the main line voicemail!
- Branche: Computer-Software
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Great IVR Integration tool
Great plans for solo, team, office and corporate users. Compare the pricing, calling, contact center, IVR, voicemail, integrations and other features of each plan and choose the best one for your needs.
Vorteile
plans for solo, team, office and corporate users.
Nachteile
oho voice doesn't save activity happening like missed call or if a call was answered by specific person in your company
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
I WISH it was better. I WANT it to be better. I'm beating myself up waiting.
Support is responsive, but the app is not well polished.
Vorteile
Integrated well with the Zoho Suite including voice recordings, SMS logs.
App has facial recognition login.
This is why we went to Zoho Voice.
Nachteile
1. App in App store is still called Z-Dialer.
2. App shows Caller ID based on CRM for incoming calls, but not "Contacts" within the app do not sync with CRM.
3. Voice quality is hit-or-miss.
4. Search (within contacts, SMS) is absolutely terrible, like most of Zoho's search functions within their apps.
5. SMS function is missing features. Group text was available at one time, appears no longer. MMS works intermittently, "download" the message vs seeing it right in the app. Sharing contacts via mms didn't work last time I checked.
6. Can't find out how to set up voicemail with the Zdialer app. (Not intuitive)
7. Sometimes it doesn't ring.
8. Sometimes the app has to be rebooted to work properly.
9. When you pick up on one device, other devices continue to ring... including EVERYONE ON YOUR TEAM's EVERY DEVICE.
10. Blocked calls appear to still ring, but when you pick them up... silence.
In Betracht gezogene Alternativen
Vonage Business CommunicationsWarum Zoho Voice gewählt wurde
Integration with Zoho Suite. Desk. CRM.Zuvor genutzte Software
Google VoiceGründe für den Wechsel zu Zoho Voice
Integrations. I want to be able to see all customer communication via a single dashboard.- Branche: Buchhaltung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Zoho Voice love how it works, not setting it up
Once its up and running it is easy and convenient to use.
Vorteile
the integration with other Zoho products
Nachteile
It can be confusing with multiple ways to configure
- Branche: Gastgewerbe
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Chief Operating Officer
Good set up experience, but sometimes hard when it goes into details because certain features and processes are not yet documented.
Vorteile
Pricing, Easy to set up, connection into the ZOHO suite working fines
Nachteile
IVR limitations, no European mobile telephone support, support agents are not able to directly grab calls
In Betracht gezogene Alternativen
AircallWarum Zoho Voice gewählt wurde
Integration and better monitoring including not having a self hosted systemZuvor genutzte Software
3CXGründe für den Wechsel zu Zoho Voice
Pricing and ZOHO Suite integration (CRM/ Desk)- Branche: Essen & Trinken
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Needs work but promissing
Stability is a big concern. I switched off of Ring Central but may have to go back.
Vorteile
Low cost option with some good integrations in the zoho platform.
Nachteile
lack of features and slow development. We've been dealing with constant call drops and even incorrectly routed calls (i.e. I would call one number and a completely random person would pick up at a different number). Support has tried to help, but they just keep telling me changes were made. It stabilized for a little and then dropped calls started again.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Zoho Voice Review
Overall I've had a good experience with Voice. I'm still learning with the software but I feel the integration with the other applications works well
Vorteile
I like the integration it has with the other Zoho products
Nachteile
I don't like that it doesn't have the ability to log an incoming or outgoing text or call as a comment on an active ticket. Also would be nice that an incoming text would create a ticket if a client already exists. Also would be nice if I could set individual check in and check out days along with the hours for my agents.
In Betracht gezogene Alternativen
TwilioWarum Zoho Voice gewählt wurde
3cx did not integrate with both CRM and Desk which I felt was vital. It was a one or other optionZuvor genutzte Software
3CXGründe für den Wechsel zu Zoho Voice
Again the integration with the other zoho applications was the deciding factor- Branche: Finanzdienstleistungen
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Great but not the greatest yet!
The customer service has been outstanding.
Vorteile
I like the website and the user platform. It is easy to navigate once in it for a while. Customer service has been outstanding.
Nachteile
I can't set up a call directory for each extension for incoming calls to choose whe they want to speak with. I can't switch from my laptop to my cell phone while on a call if I were to have to leave the office and stay on a call. Also, adding a conference call and not being able to dial in the number is an inconvenience. I should not have to have the number as a contact prior.
- Branche: Telekommunikation
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Great Telephony option
It has been overall good for what I need it for
Vorteile
It's speed, its faster than most full CRM's.
Nachteile
There are a few design improvements and features that it should have but doesn't
Gründe für den Wechsel zu Zoho Voice
I use freshcaller with Zoho because of its crm, the other two are too expensive for me right now or i would be using them- Branche: Staatsverwaltung
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Non-Sales Review of Zoho Voice
Love the support we get in Zoho Voice! I find that we get a quicker and better response in Voice than we do in Desk. Kavi is great and responds to the majority of items we sent. I like the chat feature also, and wished Desk had that.
I will say in the beginning we were hoping for some help in getting us set-up or to show us some best practice ideas. We tried the on-boarding calls in the beginning but they were with other clients and we didn't learn a whole lot. I think we'd use the system more, if we knew the things we don't know.
Vorteile
Liked that we could link it to Zoho Desk and that we could do the configuration in-house.
Nachteile
I think that super admin users should be able to access user's accounts as with Zoho Desk, we don't have users actually ever login to Zoho Voice, except when they are new to set them up. Seems that as a super admin, we should be able to set them up without them.
We also struggle with the missed calls as we do not want missed calls creating tickets in Zoho Desk, unless there is a voicemail. Right now, agents waste lots of time searching those tickets looking for voicemails. Voicemails are also, not working so well since the update a few weeks ago. The player doesn't work at all, and some users cannot actually open the link.
We want to use the transcription of the voicemail, but had to turn that off due to it's high cost. If there is a plan to lower that rate, we would use it again.
We also are a bit disappointed in the text feature as when we tested this, when a text came in, every agent received it instead of that text being round-robin assigned to an agent. This caused confusion and we rolled it out. If we are not using this correctly, please let us know as it would be so nice to have.
Last item is the credits as we would rather be able to pay from an invoice rather than a credit card and they always add tax in there when we are a tax exempt State government agency.
- Branche: Vorstandsbüro
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Seamless, Professional, and Easy-to-Implement Voice Solution
Overall, as a Zoho One user, we are very pleased with Zoho Voice. The platform is user-friendly, robust, and offers a lot of value. Zoho continues to improve their products, and we appreciate the regular updates that add new features and enhancements. Zoho Voice has significantly streamlined our communication system, helping us operate more efficiently and professionally. Despite a few minor issues, it’s a great product that we’d definitely recommend to other businesses looking for a solid, integrated phone solution.
Vorteile
Zoho Voice is incredibly easy to implement, allowing businesses to quickly transition to their system without hassle. The platform provides an impressive suite of tools that cater to the diverse needs of businesses, helping them present a professional image through customizable settings. Features like IVR, custom hold music, call queues, warm and direct transfers, scheduled text messages, and system integrations make managing communications effortless and highly effective. The flexibility to configure these features according to business-specific needs is a major advantage, allowing us to tailor our phone system exactly how we want it.
Nachteile
While Zoho Voice offers a lot of great features, there are a few areas for improvement. The mobile app sometimes faces connectivity issues, which can be frustrating. Additionally, the text messaging feature is limited to one-on-one messages, with no option for group texting, which would be beneficial. The unlimited plans are only available for annual subscriptions, which can be expensive for small businesses that prefer a monthly payment option. Lastly, the integration with Zoho Creator workflows is missing, which would greatly enhance the overall experience for users of the Zoho ecosystem.
In Betracht gezogene Alternativen
XLSTAT, Adobe XD, XM for Customer Experience, XCALLY, Xodo Sign, PhotoScape X, CleanMyMac, Xero und Xactly IncentWarum Zoho Voice gewählt wurde
We switched to Zoho Voice because we were looking for a more integrated solution that works seamlessly with the rest of our Zoho applications. As Zoho One users, having a unified communication platform that integrates with our CRM, Projects, and other tools was a key factor. Zoho Voice offered an easy-to-use and customizable system that allowed us to improve our business phone operations without the need for complex setups or additional software. The wide range of features, such as IVR, call routing, and system integration, made Zoho Voice an ideal choice for our growing needs.Gründe für den Wechsel zu Zoho Voice
We chose Zoho Voice over other products because of its seamless integration with the Zoho ecosystem, which was essential for us as Zoho One users. Unlike other solutions, Zoho Voice allows us to manage our business communications in a way that’s fully synchronized with our CRM, email, and other business tools, which boosts our productivity and operational efficiency. The platform also offered a comprehensive set of features like IVR, call queues, and system integration, which other products didn’t provide at the same level of customization and ease of use. Additionally, Zoho’s reputation for continuous improvement and customer support gave us confidence that this was the right long-term solution for our business.- Branche: Versicherung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
ZOHO VOICE - Must have - and get CRM with it.
Overall experience is excellent. Easy to use, support is great, linking with crm is a huge bonus, and the way it's customizable. Price Point is EXCELLENT TOO. Value to cost is really good.
Vorteile
It's easy to use...also, how it integrates with the CRM. DropVoice is a dream. But that isn't a huge deal. Dispositioning a call is easy too and customizable.
Nachteile
The only thing I would say about DropVoice is that it doesn't take a standard windows recording. I have to convert the file. Also, for some phone numbers it auto sends as an out-of-country call even though it clearly isn't one. Have to stop it and manually type in the number. Again, not a huge deal.
In Betracht gezogene Alternativen
NinjaOneWarum Zoho Voice gewählt wurde
Zoho offers more features all integrated in one place....ease of use.....customizable the way I want it and with the way I use it.Gründe für den Wechsel zu Zoho Voice
Pricing, functionality, customization and ease of use. Having everything I need in one place.- Branche: Computer-Software
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Excellent - Budget friendly
Decent but it needs improvement to feel like RingCentral.
Vorteile
Super budget-friendly. Love it easy to use and roll out to the team
Nachteile
Sometimes there is a voice quality issue, especially from mobile devices. Iphone
- Branche: Anwaltskanzlei
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Growing phone product.
Pretty good overall. A little new so some features aren't available yet, but it's clear that zoho is putting the value proposition first.
Vorteile
Price, responsiveness of support. It seems the are adding features.
Nachteile
Expected closer integration to zoho crm.
- Branche: Telekommunikation
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Streamlined Communication with Powerful Features
My overall experience with Zoho Voice has been very positive. It’s a robust tool that has greatly improved the efficiency of our customer service team by simplifying call management. I would definitely recommend it to other businesses looking to optimize their communication systems.
Vorteile
What I liked most about Zoho Voice is its intuitive interface and how easily it integrates with other Zoho solutions. I was also impressed with the call quality and the variety of features available for managing customer communications.
Nachteile
Although I generally had a great experience, the setup process can be a bit complex at first. However, once everything is properly configured, it works smoothly and efficiently.
- Branche: Geschäftsbedarf & -einrichtung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Excellent Product
Great experience so far. Once the pain of setup and migration is complete, it is very easy to use.
Vorteile
Zoho Voice is feature rich and can do many things competitors cannot. Support has been fantastic.
Nachteile
Voice takes a lot to set up. It is not plug & play. The settings are very detailed and it takes a lot to understand and get everything configured.
- Branche: Finanzdienstleistungen
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Good VOIP Solution for Zoho Users
Have been using for about 9 months. No complaints.
Vorteile
Integration with other Zoho One solutions.
Nachteile
Some issues with call connectivity, but that's true with any VOIP solution.
- Branche: Druck
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Review of zoho voice
I like the fast chat support service and it has a ton of potential
Vorteile
it somewhat integrates with other zoho products
Nachteile
quality powerdialer does not allow you to import lists from leads and is very limited on what gets pushed back into zoho crm
- Branche: Computer-Software
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Integrated telephony for Zoho CRM
Excellent. There is some room to make pricing a bit more competitive.
Vorteile
Integration with CRM. The ability to send messages from Zoho VOICE and Zoho CRM.
Nachteile
Cannot select a CRM contact from Zoho Voice. But once a message is sent, the contact name shows up Zoho Voice if their record is present in CRM.
In Betracht gezogene Alternativen
Google VoiceGründe für den Wechsel zu Zoho Voice
Integration with CRM. Potential integration with other Zoho apps.- Branche: Alternative Medizin
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Good product
Vorteile
Easy setup across multiple devices, I already use Zoho ecosystem so Voice was a no-brainer.
Nachteile
Pricing for additional agents is too high
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Small SAAS Company Solution
so far, so good but spending lots of time looking for workarounds in order to make it a success. However, with all Zoho products, support is great and improvements are quick, so looking forward to future updates.
Vorteile
Moving from previous product was easy. Porting phone numbers was a piece of cake. Support helped with every step of the way.
Nachteile
zdialer app is limited. Could do better job of integrating with CRM a bit tighter (Like allowing automated sms messages from CRM). Also need a way to send SMS from DESK!!!! This is a huge miss
- Branche: Versicherung
- Unternehmensgröße: Selbstständig
- Täglich für Kostenlose Testversion genutzt
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Quelle der Bewertung
The most user-friendly VoIP system out there!
Its been good so far and I am hoping this changes to great in the near future
Vorteile
its design is super user-friendly, easy to understand.
Nachteile
There is lack of guidance on how to do 10DLC compliance certification correctly.
In Betracht gezogene Alternativen
PipedriveWarum Zoho Voice gewählt wurde
Previous CRM and VoIP was way too expensive and hard to navigate, I had Zoho set up in less than 5 minutesGründe für den Wechsel zu Zoho Voice
ease of use and affordability, less steps when it comes to getting system set up- Branche: Rechtsberatung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Zoho Voice
expensive and not easy to integrate would change back to ring central if had the time
Vorteile
somewhat integrates with crm, sms is not nearly as polished as ring central
Nachteile
expensive, primative,somewhat integrates with crm, sms is not nearly as polished as ring central
- Branche: Unterhaltung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
review survey
good app amd is helpful to reach customers
Vorteile
helpful with the agents and features i am so in lnlove
Nachteile
sms i think need a little upgrade as its hard to configure
- Branche: Konsumgüter
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Sunbelt Products Zoho Voice Review
So far, all is good with Zoho Voice except for the cons provided above.
Vorteile
What I like most about Zoho Voice is that it is user-friendly and simple.
Nachteile
It doesn't appear as a tab within the Zoho CRM Plus interface. Plus, it can't automatically create a ticket for SMS in Zoho Desk.
In Betracht gezogene Alternativen
Zendesk SuiteWarum Zoho Voice gewählt wurde
Switched for an all-in-one tool within budget.Zuvor genutzte Software
Vonage Business CommunicationsGründe für den Wechsel zu Zoho Voice
Chose Zoho Voice for an all-in-one tool within budget.- Branche: Versicherung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Zoho Voice Feedback
The service has not been bad other than breaking up when on the phone and browsing the internet, which has been causing issues.
Vorteile
I do like the integration and the analytics.
Nachteile
We seem to have issues when browsing the internet and on a Zoho Voice Call. The call starts breaking up for some reason. Pricing is a little higher than what I pay for another service I use, so may be going to that one.
- Branche: Finanzdienstleistungen
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Our Zoho Voice review
Overall Zoho voice does a great job of supporting our business. The only negatives are the technical issues
Vorteile
The data and analytics. Very insightful.
Nachteile
Technical issues and all glitches. Also, the SMS service with the providers need to improve.
- Branche: Computer-Software
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
best Voip app with secure connection
tested sole for some time and added user to it today will ramp up after this
Vorteile
good connections always voice transmission is clear even on mobile apps making it work from anywhere application
Nachteile
should have a used minutes and rate of call together
- Branche: E-Learning
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Very frustrating.
Very frustrating. Hard to navigate.
Vorteile
The integration with CRM was easy. Zoho voice has much better documentation than other Zoho products. The Zoho Voice support team is good.
Nachteile
Zoho Voice nickels and dimes my company. We are a small start-up and need upfront pricing for budgeting. The call quality is hit or miss. The integration, although easy, is incomplete, which I could have used another company for. The documentation also has holes.
In Betracht gezogene Alternativen
Vonage Contact CenterGründe für den Wechsel zu Zoho Voice
Pricing and Integration.- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Failure to rise to expectations
Terrible system; terrible support; not ready for prime time. Good concept; very poor execution.
Vorteile
Nothing, it is just not competitive with Ring Central, Ooma, Twilio, etc.
Nachteile
Very undependable; dropped calls; SMS feature is very primitive; very poor integration with desk phones; the softphone settings in Z-dialer have to be reset everytime you use it; very poor system
- Branche: Verbraucherdienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
New user for Zoho Voice
Still learning. Currently having an issues with user licenses. I upgraded to the standard plan for more licenses, but the software still says not enough licenses.
Vorteile
I like the integration with the Zoho products I use currently.
Nachteile
I don't like how the pricing for items increase my rate. Such as minutes, messages, etc
- Branche: Hausmeisterservice
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Ziva Cleaning- Zoho Review
I have not had it for a super long duration but for now its seamless integration with Bigin is great and the pricing is good too.
Vorteile
I love the integration between Zoho Voice and Bigin CRM
Nachteile
nothing, it is great. I struggled to set up initially but after viewing set up tutorials by this youtuber I found it very easy. This is the link "https://youtu.be/lafnRW2d_wI?si=i9JCQFCBR3gmK6ft
- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Cheap - .....
Not very impressed, despite the cheap cost
Vorteile
Just the cost. Not much else to like ..
Nachteile
Poor call quality and not many features.
- Branche: Risikokapital & privates Eigenkapital
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für 1-5 Monate genutzt
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Quelle der Bewertung
Featured filled, integrated with Zoho and flexibility for browser & mobile dialing.
While the solo user features are quite good (and beyond other providers) while still being 'free' (minus usage of course), the real value is with multiple agents and all the interconnectivity, transfering, monitoring, CRM integration and the like.
Vorteile
Integrated with the rest of the Zoho applications and availability via browser. The setup was quite easy and I like the ZDial Android app.
Nachteile
The dashboard is a bit cluttered and not as intuitive as it could be. Overall for the complexity it offer it's good. Also the pricing seems a bit confusing for me at first until I read the fine print (my use case was just 1 person, myself, using it to get and make phone calls).
- Branche: Bau
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Satisfied
So mobile apps are bad for me. But in general, the service is great all the way
Vorteile
So mobile apps are bad for me. But in general, the service is excellent all the way.
Nachteile
So mobile apps are bad for me. But in general, the service is excellent all the way.
- Branche: Computer-Software
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
Good product, a bit confusing to buy a number
Great integration with zoho products for direct click botton calls.
Vorteile
Integration with zoho crm and zoho one products
Nachteile
I am having issues to register the activities automatically at the moment in zCRM. We are a zoho partner since 5 years.
- Branche: Unterhaltung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
WORST VOIP EVER and I TRIED THEM ALL
I feel ZOHO is all the more honest people in INDIA, but they are still married to the people who do the phone scams, so they are all super shady, only a few good techs there, and when you met them you know it because they are different.
Vorteile
no pros, they will tell you it can do everything you want and it won't be very hard to do what you would like out of a VOIP service.
Nachteile
they will steal your money and your phone number and hold them and not refund your money
- Branche: Internet
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Ceo at digital agency
Vorteile
it is simple to use. and not too much work to do to implement it
Nachteile
not connecting directly with zoho crm and using 2 tabs
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Just works
It just works and I have the flexibility of pretty much any voice feature you'd think of.
Vorteile
Easy to setup but has many features and has not given me any issues.
Nachteile
So far it has been great. No issues yet.
- Branche: Freizeit, Reisen & Tourismus
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
call center facil de usar
buena aplicacion, hasta ahora tiene todo lo basico que necesito para mi empresa
Vorteile
Que puede funcionar como call center y llamar masivamente a mi base de contactos
Nachteile
los tiempos para obtener mi numero de telefono
- Branche: Bekleidung & Mode
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Call
We mostly use Zoho for international calls.
Vorteile
Calling information can be recorded when you are talking to customers then record information can be used for reference and reporting.
Nachteile
Easy to upload contacts in the database for zoho voice and work effectively when using online calls.
- Branche: Internet
- Unternehmensgröße: 11–50 Mitarbeiter
- Monatlich für 1-5 Monate genutzt
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Quelle der Bewertung
Great Product
Great easy to use very proper full integration
Vorteile
Easy to use, plenty of integration, good dashboard
Nachteile
Nothing, very satisfied with the product and its functionality

- Branche: Bildungsmanagement
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Kostenlose Testversion genutzt
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Quelle der Bewertung
Haz llamadas desde cualquier parte
Para hacer llamadas desde el PC es muy cómoda
Vorteile
Se integra muy bien con Zoho CRM, te permite tener un número comercial y hacer llamadas con él allí donde estés. Puedes grabar llamadas, ponerlas en espera, hacer transferencias... para lo que lo estoy utilizando me es muy útil.
Nachteile
De momento, la he usado para cosas básicas, pero es bastante intuitiva y sencilla. Sé que tiene más funcionalidades y, para usarlas todas, creo que lo más recomendable sería que alguien te la implementara.
- Branche: Versicherung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Phone Telephony
The customer service agents are easy to reach and ready to assist
Vorteile
The price was good for our budget and the features were overall what we were looking for
Nachteile
At this time they are not able to send out mass SMS or receive MMS texts