Über Pomelo Health

Pomelo Health is a healthcare management system that helps organizations streamline operations, remove frictions and go further to provide better experiences for patients. The solution integrates seamlessly with leading EMR systems across the country. Our patient engagement platform includes appointment reminders, online booking, secure messaging, mobile check-in, queue management, digital patient forms, secure telemedicine, and more.
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Pomelo Health Preis

Pomelo Health bietet keine Gratisversion, aber eine kostenlose Testversion.

Startpreis:
Nicht vom Anbieter bereitgestellt
Preisinformationen:
Contact Pomelo Health for pricing details.
Kostenlose Version:
Nein
Kostenlose Testversion:
Ja

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Pomelo Health Erfahrungen

Funktionsbewertung

Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
4,5
5 von 39 Bewertungen Alle Bewertungen anzeigen
Verifizierter Rezensent
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 11-50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 31.3.2019

Integrated to EMR's! No double entry needed

Vorteile

Integration to EMRs, secure, user friendly, customizable

Nachteile

even if the product is 100% integrated to your EMR, the first configuration of the dashboard for professionals is complex

Johann V. Johann V.
  • Branche: Medizinische Praxis
  • Unternehmensgröße: 2-10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 22.8.2019

Family Practice using Chronometriq

Very happy with it overall.

Vorteile

It reminds my patients very effectively about their pending appointments and our no-shows have significantly decreased. Pts now also have enough time to cancel their appointments, leaving us with time to fill those slots.

Nachteile

The interface to set it up was initially somewhat clumsy and glitchy but now improved and easier to navigate. It is somewhat pricey compared to other similar vendors out there for the same type of service but the stability and customer service clinched it for me. I hope they will incorporate direct and mass messaging to patients in future.

Anne M. Anne M.
  • Branche: Medizinische Praxis
  • Unternehmensgröße: 2-10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
2
Funktionen
3
Bedienkomfort
3
Kundenbetreuung
4

3
Bewertet am 19.11.2019

I was hoping for a better product

There were difficulties setting up and learning curves.

Vorteile

That we are using a Canadian Company. Our old appointment reminder system was in the US.

Nachteile

The self check-in is a waist of money. It barely works, have to constantly update. We actually stopped using as it was not worth the headache. Also I was under the impression we could use different options per providers to contact patients with appt reminder. This was not the case, its all one option or not use it at all.

Antwort von Chronometriq

Hi Anne,

Thanks for your collaboration in providing your feedback to us.

Our team is working continuously to improve the user experience that we highly value. We took note of your feature request and we can tell you that it's definitely on our road map We will keep you posted!

In the meantime, kindly note that you can link different custom messages per reason for visit and even per alert types!

You are welcome to contact [email protected] should you need any guidance in modifying your settings to best suit your clinic needs.

Thank you again, and have a great day!

The Chronometriq Team

Beantwortet am 20.11.2019
Alicia F. Alicia F.
  • Branche: Medizinische Praxis
  • Unternehmensgröße: 2-10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 19.11.2019

Family Practice - Online Booking

It is a great service for patients!

Vorteile

The patients are able to go online and look at their schedule and compare to the office availability. When the physicians schedule changes, the program is easy to change and open up the schedule for online viewing.

Nachteile

We had a few issues in the beginning with patients booking online and it not merging through to our EMR. It was a quick fix and there have been no issues since!

Patients have a hard time figuring out how to cancel the appointments they have booked online, so offering a note on how to do that during the booking process may be beneficial!

Sorour H. Sorour H.
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 11-50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 19.11.2019

Good service

We are over ally happy with chronometriqu.
They have good customer support that we always could easy reach to and ask for help.

Vorteile

I like the option of online booking as it helped us in decreasing our incoming phone call loads. It's very user friendly and has variety of options

Nachteile

Using their appointment reminder, sometimes it shows the name of our clinic when sending reminder to a patient and sometime doesn't. It causes some confusion for people receiving it

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