
Zoho One
Über Zoho One






Zoho One Preis
Zoho One bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von Zoho One ist ab 45,00 $/Monat verfügbar.
Alternativen für Zoho One
Alle Bewertungen zu Zoho One Filter anwenden
Nutzerbewertungen zu Zoho One durchsuchen
Alle Bewertungen zu Zoho One Filter anwenden
- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Zoho Erfahrungsbericht von SMC Consulting
Wir suchten eine Alternative von Hubspot und sind hier fündig geworden. Der Umzug und Export hat wunderbar geklappt.
Vorteile
Zoho One und speziell Zoho CRM hat eine Reihe von Funktionen, die es in anderen CRM Systemen erst im Hochpreisbogen Segment gibt. So erhält man Automationen, Trigger und Tools zu einem vernünftigen bezahlbaren Preis.
Nachteile
Die User Experience und das Dashboard könnte grafisch und von der Benutzerführung verbessert werden.
In Betracht gezogene Alternativen
PipedriveWarum Zoho One gewählt wurde
Die Preispolitik von Hubspot zu einem höheren Paket war sehr hoch.Zuvor genutzte Software
HubSpot CRMGründe für den Wechsel zu Zoho One
Das Preis Leistungsverhältnis, die Automationen, Integrationsmöglichkeiten und die Flexibilität im Einsatz haben mich überzeugt.- Branche: E-Learning
- Unternehmensgröße: Selbstständig
- Wöchentlich für 6-12 Monate genutzt
-
Quelle der Bewertung
Tolles Softwarepaket zu einem erschwinglichen Preis
Vorteile
All-in-One Software mit grossartigem CRM.
Nachteile
Das meiste ist nur auf Englisch verfügbar. Wenn es komplex wird, hätte ich die Instruktionen lieber auf Deutsch.

- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Monatlich für 1-5 Monate genutzt
-
Quelle der Bewertung
Best in budget but no compromise
Vorteile
customer support team is very friendly
all Zoho apps for one value price is super appealing and great value
Nachteile
support team is always evading you and end up leaving you in frustration. The apps are poorly designed
- Branche: E-Learning
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Zoho One Works
We have been using it to manage our online music school, so far it's working ell.
Vorteile
The fact that it is integrated and an all-in-one platform for my business needs.
Nachteile
I do not like having to connect each app together each time I use something new for each application, however, they have wonderful tech support to walk you through any problems.
In Betracht gezogene Alternativen
OdooGründe für den Wechsel zu Zoho One
Because it is an all-inclusive integrated platform.- Branche: Bildungsmanagement
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Zoho One Review
At first, it was confusing, due to the many different apps. But over time, as I became familiar with it, I was able to utilise the time tracking aspect to gauge my productivity and see where I was spending too much time on tasks, and how I could improve in that aspect.
Vorteile
It had a lot of features which essentially solve every possible need an organisation can have. From human resource management to product management to time management to knowledge management and client management. Zoho One has it all in one package. It's a swiss army knife.
Nachteile
Because it has so many features, there are some that an organisation or individual will not need, but you would have to pay for access to the entire suite, and that's relatively expensive. Paying for individual apps is even more expensive.
In Betracht gezogene Alternativen
ClickUpGründe für den Wechsel zu Zoho One
ClickUp was predominantly for Project Management. I wanted something more robust- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Zoho One Daily User
I'm very satisfied, I'm very technical and have a lot of skills so doing some of the stuff that most people are unable to do I can do for myself by a little bit of research and a little bit of time invested.
Lots of reports, you can track almost anything that you do inside that database, which means you can track anything your employees do.
Personally I'm not a spymaster and I really don't care to spend my time looking at what my employees are doing on a daily basis, but when there's a question I'll use it to verify what they've been up to.
If you have the money, you can save yourself a lot of time, if you're technical you can do it yourself otherwise, you can work with your zoho one partner and they can make your entire environment do whatever magical thoughts you have come out of your head. Yeah there's some limitations some quirks but it's a really great platform so far.
Vorteile
Zoho One, is an overall enterprise platform gravitate in and around the CRM application first and foremost. We use it every single day. it's highly customizable, flexible integrations galore.
We use the email templates quite frequently, that's a real timesaver. We’ve integrated RingCentral our VoIP phone system; with that you can click call any contact in your database.
If you have any understanding of coding you can create whatever it is that you want, that said you also need the time to do it. if not you can use your zoho one partner or zoho one support.
If you have the money you can work with a zoho partner and they will make your entire system cook eggs washing dishes and mop the floors. The functionality's available or just endless and it's only limited by your imagination.
Zoho One support group does not have the intuition or business understanding on how you need to accomplish your tasks do not rely upon them to give you any kind of insight or guidance they can only answer specific questions that you ask them. if they don't know they will do the research and get back to you.
Nachteile
I’d the cons with Zoho One there is a learning curve, but isn't that the case with anything that you engage?
My impression at first was that this thing was ready to go the moment I turned it on… Oh no not the case. but if you give it time you'll figure out exactly what you need and you can get that addressed by support.
Warum Zoho One gewählt wurde
Simply put we out group actZuvor genutzte Software
Act!Gründe für den Wechsel zu Zoho One
Salesforce is astronomically pricey, in addition to that I have to hire a full-time programmer just to use the system. That’s like needing a mechanic on staff so you can drive your car, that's just ridiculous. Microsoft Dynamics requires you to work with a partner and their minimum investment upfront was $5000. I really wasn't ready to spend that kind of money, I couldn't justify it. I could program Microsoft Dynamics myself and I'm still required to start off with that partner and pay them that $5000 minimum bound.- Branche: Unterhaltung
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Under Priced, Complicated, & Impress Features Ahead of its time!
Uniquely advanced, great for a midsized business, or a company with at least a dozen users to hundreds of users.
But for a contractor with less than a handful of users, it's very complicated.
Vorteile
1. Their AI tracking of lead systems alone is an inexpensive tool that's beyond today's standards of capabili.
2. Unlimited tracking of website visits with a simple Javascript is by far the most detailedinterface!
3 unlimited domain create at no additional expense is a major plus. Especially when running lead generating campaigns.
4. When Covid-19 restrain hit, the ZOHO team added Go Meeting with basic capabilitiesat no extra cost, and improved features at a reason price.
7. Almost identical capabilitiesto the multi million AI CRM by Adobe. But at price of $600 a year.
8. Pre sales customer sales reps will design a workflow model based on your needs. This is a huge saving of time when considering the many hours required onboarding into a new CRM.
9. More than 40 apps included!
10. Having the capability to custom create tabs containing documents and pictures within each contact is a huge time saver. Especially reviewing a contact, or a contractors certification all within the same area. Verses trying to figure out which cloud drive is where the source document is located.
Nachteile
1. Too expensive for small businesses,
2.Interface Too complicated
3. There are many Customer support variations. To get them to respond pre-sales is very fast, but after you're subscribed, it take a week to a month to respond.
In Betracht gezogene Alternativen
Claris FileMaker, Salesforce Marketing Cloud Account Engagement und Salesforce Sales CloudWarum Zoho One gewählt wurde
Goldmine dollar for dollar was too expensive. But ZOHO was much more competitively priced, and had many more than 40 high quality apps included.Gründe für den Wechsel zu Zoho One
40+ Apps included, verse separate apps with other companies.- Branche: Medienproduktion
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Do NOT use ZOHO!
We recently made the COLOSSAL MISTAKE of signing up with Zoho One for our small business. (I highly recommend that you don't!) Long story short, the Zoho One and Zoho CRM software are full of bugs. It was advertised as an "all-in-one" business solution that "seamlessly" integrates with all your business needs (mail, CRM, finance, marketing, etc.) It doesn't! Furthermore, Zoho likes to advertise their "award-winning customer service", which they are abysmally far from providing. We spent more time troubleshooting than we did getting anything accomplished. We contacted Zoho countless times over a six month period, which was a futile and frustrating waste of time. As mentioned by other reviewers here, they take weeks to return a simple email and they never answer their phones. I can't speak for anyone else, but when I've got customers waiting, I can't delay my business operations for 6-7 days waiting for Zoho to get their act together, because my customers WILL and DID go elsewhere! To make matters worse, the Zoho Mail software was constantly sending messages from trusted and established clients listed in my database to either Junk or Trash folders, and some of those customers believed I was ignoring them, so again they went elsewhere. Zoho has cost us time, money, and energy.
Vorteile
Nothing at all! There was absolutely nothing useful about this software and I would strongly urge anyone considering it to think twice.
Nachteile
Terrible customer service. The software is full of bugs. There's nothing "seamless" about it.
Gründe für den Wechsel zu Zoho One
They talked a good game. Unfortunately, they're nowhere close to being able to back it up!- Branche: Bildungsmanagement
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Zoho Review
overall impressive
Vorteile
Currently, it is the best software around, in terms of features and pricing in marketing.
Nachteile
too many tabs so users might get confused in the beginning they should run a demo for their users.
- Branche: Bildungsmanagement
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Don't just get this software just because it is cheap compared to Hubspot or salesforce
Wouldn't recommend this to anyone. I would rather suggest consider other options especially Hubspot if you are in this segment or maybe freshdesk (have tried it once but can't say for sure that this is great)
Vorteile
I like that the pricing is competitive and they have introduced zoho one to wrap up all their products into one.
Nachteile
Support is bad - It is hard to get a proper emphatitc response. Team doesn't respond on time and you have to follow up. Unlike Hubspot - in simialr category the support is amazing and people are responsive and understand the questions.
Zoho one is still new and lots of issues from an administrator perspective.
- Assigning apps to users is a painful process
- You have to repeat the settings on every other app - for instance if you want to verify your domain you have to add this verification on every zoho app.
- The user interface to say the least and error handling is bad. If I want to change an app owner or service admin then forget about it. Its hard to impossible. Then when you reach out to support as an admin they just start throwing you blogs rather than helping.
- Email to lead - I should have checked this throughly during the assessment but considering a product that is competing with big giants I would expect a basic functionality like email to lead. But guess what it is not there. I had to setup Zaps to manage this. That means you pay more money if you are using more tasks on Zaps in addition to Zoho.
- Branche: Erneuerbare Energien & Umwelt
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Offers a lot but has glaring shortcomings
My experience with Zoho is mixed. Some of the apps work well: Zoho meetings, electronic signatures, CRM come to mind. Other apps not so much: Zoho Books, Projects, Timesheets, Inventory.
Zoho tech support staff are sincere and try to help, but calls can be long and left without resolution. Promises to find out the solutions & get back are typically forgotten.
Vorteile
Zoho One tries to offer a lot all for one price--too much perhaps. With 40+ applications all integrated you can do a lot. Keep track of your customers, electronically keep track of their signed documents, conduct meetings with them and share your screen... on and on.
Nachteile
Zoho One has glaring shortcomings. You will get frustrated if you rely on the software's promises.
For example, it's an accounting software, with inventory tracking and project management, but you can't keep account of the inventory items you use to complete a project. If you want to know how much a project cost the company, incredibly you can't count the cost of the inventory items you used in the project. You have to recreate everything in Excel to know that.
Or if a vendor worked on two projects, I am still trying to figure out how to pay them with one payment, and split the amount to each project in Zoho.I have to pay them with two different transactions. The question stumps the support techs, who usually seem like this is the first time someone has asked them that question.
The tech support people are often figuring out the software with you. It is not uncommon to spend an hour or more on a support call and not having your issue resolved. (BTW, I do not recommend paying extra for premium or onboarding support. A significant number of appointments are missed or start late. Technicians often don't know the answers and put you on long holds.)
In Betracht gezogene Alternativen
Salesforce Sales CloudGründe für den Wechsel zu Zoho One
Cost and the promise of a fully integrated software.- Branche: Bürgerliche & soziale Einrichtungen
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Great price and amazing mix of services but integration and support need work
Good, it is amazing value but it wasn't for me
Vorteile
So many services and products all for one price with one sign in.
Nachteile
Internal integrations couldn't help me bring together everything in one place. Internal! External integrations were sometimes lacking too. Support takes too long to respond, over 24 hours when tech issues come up. They don't always solve your problem either.
- Branche: Computer- & Netzwerksicherheit
- Unternehmensgröße: Selbstständig
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Great for the price if single user
Vorteile
Its great for the price for a single user. If you have alot of employees costs adds up. Comes with alot of features and products
Nachteile
105/month for flexible plan is steep. Reg is 45/mo if adding all users, so flexible would be better around 75. Accounting package needs to manage multiple companies. This is the biggest bit fall. The regular paid version allows it so why not the one included with One?
- Branche: Geschäftsbedarf & -einrichtung
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
To run a small business you have many tasks from accruing vacation to AR/AP - Zoho One does it...
Vorteile
Integrated applications - eg CRM to electronic signature, etc. etc. VERY easy to set up flows - if something happens in one module - make an entry into another module.Easily customize to meet your needs - fields, applications, etc. etc.Workflows save time/effort and are very easy to create
Nachteile
Hard to come up with a con - I would have said in the Meeting (zoom like) software not having the blurred background was the biggest con - but they recently added that.
- Branche: Computer-Software
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
A real fan
We are a consultant agency and consult 360 on Business Software, CRM, E-Commerce, Process Automation and Online Marketing. Based on our excellent experience with ZOHO One we use ZOHO extensively in our own company and have realized a great number of projects.
Vorteile
Great functionalities, comparably easy and thus, fast to set up. Everything in one platform under one transparent license. Perfect as a single all-in-one software for small and mid-size companies and organizations.
Availability super high, hosting and updates very smoothely.
Nachteile
As ZOHO develops fast, sometimes there are overlappings between apps.
- Branche: Bekleidung & Mode
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Not for Most Users
First off, let me see that I am a huge Zoho evangelist. I am a Zoho User Group Leader, I have two companies on Zoho One and have been a user for almost 5 years now. That said, I would caution most users from using Zoho for many of the same reasons that many other people here have noted, namely weak or non-existent customer service, increasing prices with a reduction of functionality, and buggy/flawed designs on new applications and enhancements to existing applications. Just look at the fact that they went from 1 TB/user on Zoho Mail to 50 GB/user to get an idea of how drastic their cuts have been.
I am sad to say that I would not recommend Zoho to anyone without the stomach to deal with their terrible service and without an internal team member that can develop around their design flaws.
Vorteile
I love that Zoho is constantly evolving and adding new functionality to its software.
Nachteile
The customer support is horrible. Most people you speak with have no experience with the software and cannot answer the most basic questions. Sometimes they even make up answers to get off the phone. It is actually absurd how bad the service is.

- Branche: Internet
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Zoho One is an OUTSTANDING value for anyone that uses several Zoho applications. It is...
The integration of the apps are wonderful!
Vorteile
I use Zoho as the platform to support ALL our clients. Depending on how we are supporting them, we may use one or several Zoho applications for one client. Zoho One is great for the clients we use several applications to support because it is EXTREMELY cost effective. In some cases we can save hundreds of dollars. When they rolled out Zoho One this past summer, I could not believe what I read!
Nachteile
The only down side is Zoho One doesn't allow several different logins for the same user seat. They track the IP address. I can understand the reason because of the low price, why they want every user to have their own login. For us, we may have several team members servicing one client. It is not cost effective for us to purchase several seats to service one client. Also, customer service is not always the greatest.

- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: Selbstständig
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
A bargain based on all the tools you get
I use Zoho One and the tools to keep track of spent time on various projects, save all expenses, invoicing, CRM, some custom workflows and much more. I haven't had time to explore all options yet.
Ah, Zoho Social is also a tool I use reguarly.
Vorteile
With Zoho One you really receives everything to run a company. It's very nice to have everything at the same place. And the integration between the various tools they have are superb. If you're like me, a bit technical, it's really nice that you can customise you company's workflow (Zoho Flow) and even develop internal applications easily (Zoho Creator).
Nachteile
It can be a bit overwelming with att tools and options in the beginning.
- Branche: Computer-Software
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Zoho One
Vorteile
Zoho one is amazing complete business platform to run business smoothly and easy.
integration between apps make work done fast and easy.
using zoho desk help support team mange their tickets from different sources easily and save communication between customers and support.
CRM is great tool to mange sales process with artificial intelligent help and log all of activities
and manage pipeline .
zoho people mange all hr tasks which make easy to track employee attendance and leaves and so much more.
with workdrive it replace google drive
Nachteile
All Apps are integrated and they make fast improvement

- Branche: Musik
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Great product & more importantly Great customer service!!!
Vorteile
Really flexible and easy to use, the streamlining capabilities and customizations are unlimited! One thing I really like the most is typically offshore companies are hard to communicate and get quick fast support. Zoho has I have to say one of the best support teams I've ever worked with. I've called them in the middle of the nite all the way to a Sunday evening and they are always right on top of it and are even willing to remote into my machine to debug issues i created in the configurations. Any tech who has dealt with large support teams knows this is usually the most frustrating issues dealing with third parties. Wonderful company and great products!
Nachteile
Some of the functions are limited but you can always customize it using they're scripting tools and api. Not really a issue but if i have to say what i like least it would be this.

- Branche: Computer-Software
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Manage your business with zoho one
Its very nice to use zoho one as by using it now we are able to manage organization smooth.
Vorteile
Zoho one provide many solution at one platform which an business need. I like all platforms like zoho crm, zoho invoice and Bill management, inventory management and many more.
Nachteile
Managing ledger is bit confusing. Sometimes is getting very slow while receiving mail and managing tickets.

- Branche: Marketing & Werbung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
So many tools, so little time
Vorteile
Zoho One is THE all encompassing business software that a company of any size can use. It's ultimate goal is to streamline everything for you so you don't have to use multiple vendors/softwares/subscriptions to perform your daily business tasks. It has so many apps and features, we're still learning and experimenting with it even after over a year of use!
Nachteile
The layout, workflow, and wording within some of the apps can be a little confusing because it may not align with the terminology your company understands.

- Branche: Rechtsberatung
- Unternehmensgröße: Selbstständig
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
The best all-in-one tool for SMEs.
I have been trying to launch my legal services business since before COVID-19 and I have experimented and used free trials for all of the major service providers including Hubspot, Salesforce, Pipe Drive etc. I keep returning to Zoho One due to the impressive range of applications that whilst may not be the best on the market, offer everything I could need and more. I can run my business according to a simple monthly fee and still offer clients everything from virtual meetings and online bookings to client portals.
Vorteile
Comprehensive suite of applications all included for the one monthly fee.
Professional and customisable user interface.
Nachteile
Moderate learning curve.
Settings and administration functions are hidden in various locations.
- Branche: Übersetzung und Lokalisierung
- Unternehmensgröße: 2–10 Mitarbeiter
- Weitere für 6-12 Monate genutzt
-
Quelle der Bewertung
Zoho One - Overpromises and Underdelivers
The big benefit was that we would get an all-in-one solution for our small startup's needs. CRM? Check. Mailing list? Check. The usual office suite? Check. Customer support platform? Check. Accounting? Check. Workflow automation? Check. All the buzzwords and must-have's? Check. All looked good. When it came down to actually using it - not so much. Basic functionality is there. It does work, but it always felt like we had to jump through hoops as we started using it more and more. It took forever to hear back from their support team. They have some products that are not part of One but are very similar. CRM and CRM Plus, I'm looking at you. We finally stopped using them because it was a nightmare to get our processes set up and automated. We would rather spend our time actually building the company than trying to figure out Zoho.
Vorteile
Zoho One gives you a lot of features and functionality for the money. Sounds like a great deal for small startups.
Nachteile
Software has complex learning curve. Employees hated it. Not intuitive to use.
- Branche: Immobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Worst Customer Services - Half Baked Products
Worst and i inccur loss in business .
Vorteile
It seems in the begining that you found one stop solution to all your needs.
Nachteile
The company has worst customer services.
The support team is always evading you and end up leaving you in frustation.
The apps are poorly designed and problematic.
The emails always lands up in spam and they have Zero real solution to it.
- Branche: Internet
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Must have to run a business, especially for sole proprietors and small sized companies
It makes my life much easier without having to worry about integrations and such.
I don't use all of their apps. But the few I use on a daily basis make their mark to save my time without breaking my finances.
Vorteile
A great ecosystem of apps centered around Zoho CRM.
It covers most of what a business needs to manage/automate.
It doesn't require much to make apps share/use each component's data.
Nachteile
Zoho One doesn't include all Zoho's apps... the team is pushing more, but still, we are missing Zoho Commerce and Zoho Connect (external community) as part of the package.
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
One Tap App
Vorteile
ONE is very convenient for my staff and I. This allows us to open our apps with one touch and continue business in seconds.
Nachteile
Sometimes the app crashes. I would also prefer if it could open more than just Zoho apps.

- Branche: Bildungsmanagement
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Zoho One offers a very comprehensive suite of tools that can cover all your needs!
Zoho One has been a great change for our company. We went from Google Suite and Spreadsheets to primarily using everything in Zoho One and it has been 10000% better than the way we did it before.
Vorteile
So many great options in Zoho one. They have a tool for everything. Having everything in one software channel simplifies a lot.
Nachteile
Not all of the tools work super well, so we pick and choose which ones we'll use.
- Branche: Umweltdienstleistungen
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Zoho One - the underrated app platform from CRM to anything
Rolled it out to 200+ users from marketing to sales, operations, IT and a lot more. Happy users are the biggest reward for all those in IT - we achieved it!
Vorteile
Amazing range of apps, functions, integration possibilities at top cost/benefit ratio. We use CRM, Projects, Sign, Vault, Assist and others. For any SME the true operating platform with adequate customization options. For large enterprise some of the products are adequate and also provide top in cost/benefit ratio, e.g. CRM. Support is quick and most often helpful. Other highlights include integration between apps, analytics capabilities, AI integration from OpenAI and the like.
Nachteile
Some non-core apps are not fully mature in their functionality. A few apps also are copy-but-do-not-improve from other well known brands. This is a missed opportunity. In general, the UX is up-to-date but only in the top products reach top-notch UX. Compared to other app environments I hope the UX will be more tailored to the specific need of the users of those apps (versus trying to apply one UX concept accross all apps). The range of features is great, nothing to complain there!
In Betracht gezogene Alternativen
Odoo, Salesforce Sales Cloud, ServiceNow, monday.com und HubSpot CRMWarum Zoho One gewählt wurde
User experience in Project Management, CRM and Pricing of those productsZuvor genutzte Software
SAP Business ByDesignGründe für den Wechsel zu Zoho One
Best in class for CRM and Project Management, best overall, best in cost/benefit- Branche: Finanzdienstleistungen
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
ZOHO One - Is Past Its Prime
Zoho itself is just old and tired. It was OK when I started to use it years ago but it hasn't improved and there are much better alternatives available now.
Vorteile
By the time I left there was little left to like. Campaigns had restricted me from sending emails to a lot of my subscribers because they had accounts@ in their email address (I provide credit management services to the accounts teams and most of my clients use this as their email address).
Nachteile
The Customer Services Is Poor.
The forms had very limited options for editing.
The annual subscription model.
The lack of access by support people( I had to by another zoho one licence for my accountant to access books FFS)
In Betracht gezogene Alternativen
HubSpot Marketing HubGründe für den Wechsel zu Zoho One
At the time Zoho had a more comprehensive suite of tools. Turns out they were not all that useful in some cases.- Branche: Elektrische/elektronische Fertigung
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Documents Activities with Limitations
Overall, my experience is a frustrating one. Does the crm allow you to track and log all of the information you want to during sales processes? Yes. However, the amount of clicks needed to document activity is inefficient and time-consuming. Duplicate identification is also lacking and as a result, data is filled with duplicates and triplicates.
I believe the system has its pros and cons and depending on how your internal team sets of the workflows, determines how efficient you can be with the crm.
I think the software would be better for smaller organizations using a tech stack that natively integrates with the platform for the best experience.
Vorteile
There is not too much I like about Zoho. Not entirely sure if this is the fault of the software or how our team initially set up the software. I do like how easily you can put together dashboards for activity and other metrics for sales teams. I do like the timeline of actions that have taken place to an account, lead, or contact.
Nachteile
The software itself feels old and outdated. Unfortunately, some of our current tech stack and tech stack we have been evaluating doesnt seamlessly integrate with Zoho.
When looking at all of your tasks on the tasks tab, when you want to select multiple tasks for batch updates, the click box is small and will open the task if you dont click precisely in the right spot.
In global organizations, adjusting denominations has its limitations in certain areas of the crm particularly with dashboards.
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
The Comprehensive Solution for Team Operations
Zoho One is a comprehensive solution to our teams daily operations. It is pivotal for internal / external communications, reporting, marketing, document sharing and more.
Vorteile
1) Constantly getting access to new and/or updated tools
2) One price point for full access to all the apps
3) Very easy to navigate from the One.Zoho.com website.
Nachteile
1) Switching between products isn't always straightforward
2) Product integration could be improved
3) Generally speaking, while there is room for improvement, this is a really well rounded product.
- Branche: Logistik & Lieferkette
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Fantastic value for money as a complete business OS
Zoho One has been at the core of our business for quite some time due to the amount of capabilities the software suite has and the value it offers. Have experienced good customer support when needed also.
Vorteile
The amount of software included which covers so many different business tasks, the different pricing structures to suit all sized businesses, the value and efficiency in managing so much software in one place.
Nachteile
Pricing has recently gone up however the value for money is still brilliant compared to the alternatives and there is constant software development and support available.
In Betracht gezogene Alternativen
Dynamics 365Warum Zoho One gewählt wurde
Far better value for money and encompassed a lot more functionality across the businessZuvor genutzte Software
Dynamics 365- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Zoho One is a Contender
Overall, Zoho One hasn't been a bad experience, but it's becoming a little frustrating with the amount of time it takes to configure the various apps to fit our business. It feels like everything we need is available but the time it's taking is becoming prohibitive.
Vorteile
Zoho One packs a lot of bang for the price. With over 40 apps, you could effectively run your entire business with it. We've tried all of the significant all-in-one CRM systems, and I've yet to see another solution rivaling Zoho One regarding the number of apps you get with your subscription starting at just $45 per month.
Nachteile
The thing that makes Zoho One attractive may also be its weakness. With so many apps to learn, it can be a bit overwhelming, The UI is not as well designed as some of the other solutions available. There is also a huge learning curve and I find myself spending lots of my time watching how-to videos and reading Zoho documentation. It's not a bad solution by far, but you will have to dedicate a significant amount of time, to wrapping your arms around how the different apps work together.
Gründe für den Wechsel zu Zoho One
Feature and price.- Branche: Bau
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Every Tool Your Business Needs in 1 Platform
I would give it an 8/10 because i have some crm admin knowledge and amateur coding knowledge. Enough to get me by and make it a good experience for my business and worth the cost.
Vorteile
The integration of every single tool a company would need to run when it comes to software and zoho brings them all together in a single platform.
Nachteile
The set up is very advanced. You have to have extensive coding knowledge or crm set up knowledge to be able to get zoho up and running to its full potential.
- Branche: Internet
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Great CRM for our sales team
Vorteile
The CRM interface is very easy to use and is simple to teach our sales team. It also allows us to take plenty of notes and include all the information we need in each account.
Nachteile
I still like Salesforce better but Zoho is very close.
- Branche: E-Learning
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Zoho One - the Leatherman for entrepreneurs
I don´t want to miss it. I use it every day: CRM, SalesIQ, campaigns are my main apps. Books and work drive the next. You don´t have to think about: ahh...I need this app/function, where can I get it? Because you already HAVE it in Zoho One.
Vorteile
Everything (and I mean: everything!) you can imagine that you need for your business is integrated into ZOHO One. For every use case there is an app.
Nachteile
First: the greatest pro is the biggest con. In the beginning you don´t know where to start because there are some many possibilities. You have to get a structured plan for yourself. Otherwise you will resign. Second: It´s not "the" ZOHO One App. There are about 50 apps you can use. You have to learn what apps are useful and what apps can be connected. Start with CRM as center of ZOHO one.

- Branche: Eventservice
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
The perfect software suite for small business
Incredibly positive allowibg us to benefit from a range of software tools rather buying them all separately.
Vorteile
The cost compared to all other solutions ade this a no-brainer. The fact that all enterprise level tools were made available at teh cost of most other CRMs was perfect.
Nachteile
The configuration of the HR portal was a little more complicated but not mission critical for us.
Gründe für den Wechsel zu Zoho One
Cost and range of tools included made for an easy decision.
- Branche: Internet
- Unternehmensgröße: Selbstständig
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Packed with apps and possibilities
Overwhelming. For a single user like me, it is difficult to get the most out of it without spending a whole month setting it up calmly, very calmly. You should have a 6 month trial just to configure it and then be able to use it calmly.
Vorteile
Zoho One is one of those products that can be overwhelming the first time you see it. Packed with apps and possibilities. You have apps to perform almost any task within a company. EVERYTHING. If you're going to use it or three of the apps it has, you'll get your money's worth.
Nachteile
Integration between apps, while possible, is not as automatic as one would expect as they are all from the same developer. It takes time and effort to set everything up and there are some really complex tasks. The price for a single user like me is excessive. For large companies it is multiplied by the number of users, but their large number of apps can justify it.
- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Reporting and Analytics
Vorteile
Zoho makes reporting and customizing dashboards quick and easy. We can visualize the information most helpful to make business decisions.
Nachteile
I don't have any complaints currently about Zoho One

- Branche: Maschinerie
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
All in One Solution for Business
Vorteile
It is great if you start from scratch and develop your business processes in Zoho one.
There are tools in place for many departments and functionality is enormous, many tools and environments overlap and can be instantly synced.
Nachteile
If you have to go out of the way of the Zoho structure then the environment is tough to manipulate and requires things to go manual in many cases or creates necessity for a lot of background scripts.
- Branche: Großhandel
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
CONTACTING ACCOUNTS IS NARLY IMPOSSABLE
It has been horrible, it goes down we have lost weeks at a time trying to fix problems, lots of promises, little results!
Vorteile
IT IS CHEAP, that is its only redeeming quality
Nachteile
It is nearly impossible to fulfill the basic function of a CRM to contact your accounts!

- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Futuro do CRM
Apesar de ser uma ferramenta que possua suas complexidades, para utilização comercial e marketing nativo é extremamente fácil e rápida, alem de contar com uma conta gratuita e a possibilidade de testes em períodos grátis. Mudou nossa forma de trabalhar e nos trouxe tração para operação!
Vorteile
Integração com todos os outros apps do ecossistema, utilização pratica e completa, com alta possibilidade de personalização de campos e desenvolvimento de automações internas.
Nachteile
Possui um suporte um tanto quanto difícil, os campos personalizareis ou alguma alteração não disponível no modelo de utilização tem de passar pela mão de desenvolvedores parceiros . Não é simples de criar algumas automações mais complexas.
- Branche: Einzelhandel
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Kostenlose Testversion genutzt
-
Quelle der Bewertung
Just love Zoho
It's almost perfect. I definitely recommend it to everyone
Vorteile
So easy to use and looks so professional
Nachteile
It's almost perfect. I definitely recommend it to everyone
- Branche: Bildungsmanagement
- Unternehmensgröße: 201–500 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Great All in One System for SMBs
It's a great tool, I would happily deploy this in future workplaces
Vorteile
It was fast to deploy, easy to use, and very cost effective!
Nachteile
No group linking to SSO is currently available
- Branche: Bildende Kunst
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Proceed with caution
Vorteile
Products integrate well but in some cases too well. Easily accessable from mobile or laptop.
Nachteile
Customer service is terrible. I cancelled the support because I wasnt going to pay for something I wasnt getting. If yu have an issue, you are best trying to sort it out yourself as the people who are (not) there to assist you, have no clue whatsoever. There is a chat on the app, but when you use it, you get the reply that they are unable to assist and that you should send an email to . . . .Only buy this if you are prepared to handle the issues yourself.Service should take 3 hours, but getting a "non" reply in a week would be good. e.g. "I cannot log in", a week later - [sensitive content hidden]

- Branche: Großhandel
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
une solution complète pour les PME
Vorteile
Je l'ai utilisé pendant près d'un an et je suis très satisfait de cette suite car il couvre tous les besoins de mon entreprise.
Nachteile
La nécessité d'une bonne connexion internet pour profiter pleinement des fonctionnalités, et le fait que certaines applications sont encore en cours de développement et peuvent présenter quelques bugs ou limitations.
- Branche: Tabak
- Unternehmensgröße: Selbstständig
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Zoho One - Useless Customer Support
Wasted Alot of time in my life
Vorteile
Looks like the future acts like the stone age
Nachteile
Support - Every issue i had could not be solved by a consultant. Million add on costs and they try to con you when they not knowledgable about their own product
- Branche: Internet
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Quite complete software for web companies
Vorteile
I really like the fact there are much different software within Zoho one. You have 1 software for your every need and it will cost you less to take Zoho one than taking all those software individually. Every piece of software can integrate with one another.
Nachteile
There is a need to dedicate time to understand how everything works and to connect everything. You need to do things right to avoid building something complicated.
- Branche: Kapitalmärkte
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Kostenlose Testversion genutzt
-
Quelle der Bewertung
El software todo en uno
Vorteile
Tiene muchas integraciones esenciales lo quepermite tener un poderosa herramienta de administración
Nachteile
algunas utilidades son algo limitadas y no escalables a largo plazo