Über Zoho One

Zoho One ist eine integrierte Business-Management-Suite, die Organisationen jeder Größe unter anderem bei der Verwaltung von Vertrieb, Marketing, Finanzen und Personalwesen unterstützt. Zu den Funktionen gehören Angebotserstellung, digitale Signaturen, Projektverfolgung, Buchhaltung, Kanban-Board, Kontaktverwaltung und ein Gruppenkalender. Die Anwendung ermöglicht es Vertriebsteams, Leads zu generieren, Kundendatensätze zu verwalten und mit ihnen über Telefon, Live-Chat oder Online-Meetings zu kommunizieren. Marketingfachkräfte können nutzerdefinierte Websites erstellen und visuelle Analysen verwenden, um das Engagement der Besucher und die Interaktion mit Seiten zu verfolgen. Die Lösung unterstützt Personalverantwortliche auch beim Bewerber-Tracking, dem Lebenslauf-Parsing, der Planung von Vorstellungsgesprächen, der Zeiterfassung und dem Onboarding. Zoho One ermöglicht es Supportteams, Tickets zu verwalten, Fernunterstützung durch Bildschirmfreigabe bereitzustellen und Ticketlösungen zu verfolgen. Unternehmen können Multi-Channel-Bestellungen abwickeln und unterschiedliche Lagerbestände überwachen. Das Tool beinhaltet mobile Apps für iOS und Android. Das Produkt ist im Rahmen eines Monats- und Jahresabonnements verfügbar und der Support erfolgt über E-Mail, Dokumentationen und Foren.
Zoho One Software - 1
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Zoho One Software - 1 - Vorschau
Zoho One Software - 2 - Vorschau
Zoho One Software - 3 - Vorschau

Zoho One Preis

Zoho One bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von Zoho One ist ab 45,00 $/Monat verfügbar.

Startpreis:
45,00 $/Monat
Kostenlose Version:
Nein
Kostenlose Testversion:
Ja

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Zoho One Erfahrungen

Funktionsbewertung

Preis-Leistungs-Verhältnis
4,1
Funktionalität
4,3
Bedienkomfort
3,8
Kundenbetreuung
3,6
5 von 105 Bewertungen Alle Bewertungen anzeigen
Brent
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 9.5.2018

There is no better value in the business app world- Zoho One is outstanding

Honestly, there is no better value than Zoho One. It has changed the way I do business by giving me a whole suite of apps that integrate together and play well with outside apps. I completely rebuilt my entire sales process and business workflow around Zoho One, and I'm in it for the long haul.

Vorteile

Honestly, where do I start? You literally get access to around 40 enterprise level versions of applications from a company that has been around for 20 years There is the saying that if it sounds too good to be true, it probably is. But this isn't too good to be true. It's actually true. I wanted to switch to Zoho Books and Zoho CRM, and found that for the same cost, I could get ALL the Zoho apps. It blew my mind and was an instant buy.

You get a super-powered CRM, bookkeeping, email campaign management, social media management, live chat, help desk, website builder, website testing tool, Zoho Flow (a superior alternative to Zapier), a full project management app, the best invoicing I've seen, and on and on and on. Zoho One has everything. There is no way I can give all the pros in this space. It's absolutely amazing.

Nachteile

The one con I do see with Zoho One is that since it is one user, you do get restricted on some things like Zoho Mail. You get a full mail account for that one user, but can't combine it with other free Zoho Mail accounts. So every once in a while, it would be nice to be able to do that. But otherwise, Zoho One is mindblowing.

I will say also that if you have a large team, it MIGHT be cheaper for you to buy the apps individually since some of the higher levels include more users. If you only need a couple of the apps for some users, it might be cheaper to buy an enterprise bundle. But if you are a single person or have a small team that needs more than a couple apps for each person, Zoho One is perfect.

Vincent
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 15.9.2021

Zoho One Daily User

I'm very satisfied, I'm very technical and have a lot of skills so doing some of the stuff that most people are unable to do I can do for myself by a little bit of research and a little bit of time invested.

Lots of reports, you can track almost anything that you do inside that database, which means you can track anything your employees do.

Personally I'm not a spymaster and I really don't care to spend my time looking at what my employees are doing on a daily basis, but when there's a question I'll use it to verify what they've been up to.

If you have the money, you can save yourself a lot of time, if you're technical you can do it yourself otherwise, you can work with your zoho one partner and they can make your entire environment do whatever magical thoughts you have come out of your head. Yeah there's some limitations some quirks but it's a really great platform so far.

Vorteile

Zoho One, is an overall enterprise platform gravitate in and around the CRM application first and foremost. We use it every single day. it's highly customizable, flexible integrations galore.

We use the email templates quite frequently, that's a real timesaver. We’ve integrated RingCentral our VoIP phone system; with that you can click call any contact in your database.

If you have any understanding of coding you can create whatever it is that you want, that said you also need the time to do it. if not you can use your zoho one partner or zoho one support.

If you have the money you can work with a zoho partner and they will make your entire system cook eggs washing dishes and mop the floors. The functionality's available or just endless and it's only limited by your imagination.

Zoho One support group does not have the intuition or business understanding on how you need to accomplish your tasks do not rely upon them to give you any kind of insight or guidance they can only answer specific questions that you ask them. if they don't know they will do the research and get back to you.

Nachteile

I’d the cons with Zoho One there is a learning curve, but isn't that the case with anything that you engage?
My impression at first was that this thing was ready to go the moment I turned it on… Oh no not the case. but if you give it time you'll figure out exactly what you need and you can get that addressed by support.

In Betracht gezogene Alternativen

Dynamics 365 und Salesforce Sales Cloud

Warum Zoho One gewählt wurde

Simply put we out group act

Zuvor genutzte Software

Act!

Gründe für den Wechsel zu Zoho One

Salesforce is astronomically pricey, in addition to that I have to hire a full-time programmer just to use the system. That’s like needing a mechanic on staff so you can drive your car, that's just ridiculous. Microsoft Dynamics requires you to work with a partner and their minimum investment upfront was $5000. I really wasn't ready to spend that kind of money, I couldn't justify it. I could program Microsoft Dynamics myself and I'm still required to start off with that partner and pay them that $5000 minimum bound.
Sanchit
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionen
3
Bedienkomfort
2
Kundenbetreuung
1

2
Bewertet am 14.3.2022

Don't just get this software just because it is cheap compared to Hubspot or salesforce

Wouldn't recommend this to anyone. I would rather suggest consider other options especially Hubspot if you are in this segment or maybe freshdesk (have tried it once but can't say for sure that this is great)

Vorteile

I like that the pricing is competitive and they have introduced zoho one to wrap up all their products into one.

Nachteile

Support is bad - It is hard to get a proper emphatitc response. Team doesn't respond on time and you have to follow up. Unlike Hubspot - in simialr category the support is amazing and people are responsive and understand the questions.

Zoho one is still new and lots of issues from an administrator perspective.
- Assigning apps to users is a painful process
- You have to repeat the settings on every other app - for instance if you want to verify your domain you have to add this verification on every zoho app.
- The user interface to say the least and error handling is bad. If I want to change an app owner or service admin then forget about it. Its hard to impossible. Then when you reach out to support as an admin they just start throwing you blogs rather than helping.
- Email to lead - I should have checked this throughly during the assessment but considering a product that is competing with big giants I would expect a basic functionality like email to lead. But guess what it is not there. I had to setup Zaps to manage this. That means you pay more money if you are using more tasks on Zaps in addition to Zoho.

Kaveh
  • Branche: Erneuerbare Energien & Umwelt
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
2
Bedienkomfort
3
Kundenbetreuung
4

4
Bewertet am 24.12.2019

Offers a lot but has glaring shortcomings

My experience with Zoho is mixed. Some of the apps work well: Zoho meetings, electronic signatures, CRM come to mind. Other apps not so much: Zoho Books, Projects, Timesheets, Inventory.

Zoho tech support staff are sincere and try to help, but calls can be long and left without resolution. Promises to find out the solutions & get back are typically forgotten.

Vorteile

Zoho One tries to offer a lot all for one price--too much perhaps. With 40+ applications all integrated you can do a lot. Keep track of your customers, electronically keep track of their signed documents, conduct meetings with them and share your screen... on and on.

Nachteile

Zoho One has glaring shortcomings. You will get frustrated if you rely on the software's promises.

For example, it's an accounting software, with inventory tracking and project management, but you can't keep account of the inventory items you use to complete a project. If you want to know how much a project cost the company, incredibly you can't count the cost of the inventory items you used in the project. You have to recreate everything in Excel to know that.

Or if a vendor worked on two projects, I am still trying to figure out how to pay them with one payment, and split the amount to each project in Zoho.I have to pay them with two different transactions. The question stumps the support techs, who usually seem like this is the first time someone has asked them that question.

The tech support people are often figuring out the software with you. It is not uncommon to spend an hour or more on a support call and not having your issue resolved. (BTW, I do not recommend paying extra for premium or onboarding support. A significant number of appointments are missed or start late. Technicians often don't know the answers and put you on long holds.)

In Betracht gezogene Alternativen

Salesforce Sales Cloud

Gründe für den Wechsel zu Zoho One

Cost and the promise of a fully integrated software.
Eabyn
  • Branche: Design
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 24.6.2022

An essential resource for large teams to manage projects and financials

Provides a plethora of apps to utilise within the suite of apps and provides endless project and time management customisability

Vorteile

Gives insights and a project based dashboard for all tasks and billables

Nachteile

A feature to choose a less cluttered UI or a more comfortable space would be a great addition to this platform

In Betracht gezogene Alternativen

Asana

Warum Zoho One gewählt wurde

Zoho offered more apps to integrate

Zuvor genutzte Software

Trello

Gründe für den Wechsel zu Zoho One

Zoho has more app integrations and a larger suite on offer

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