Zoho Inventory

Vorteile

Zoho made it easy to switch from a different system. Setup was not the smoothest but I can't say it was too painful. It does the job and for the price I think it's a good option.

Nachteile

I would like a few things added to Zoho going forward.
- Being able to see COGS for various inventory adjustments and sales. Currently, we have to integrate with Zoho Books to see those but it would be great to have that option built in.
- Average historical cost per product for all products. Currently, we can only see the average cost of products in stock only.

Vorteile

Firstly, the dashboard looks nice. It is so easy and simple to navigate through it. It also can be integrated with other tools hence making work easier.

Nachteile

So far, i have not encountered any issues in this great software.

Vorteile

It is very affordable, Includes sale and purchase orders, It uses fifo, extensive shipping

Nachteile

It has no bill of material, Pick list or Bid ID, no forecast

Vorteile

proposed functionality and inter connectivity with CRM, campaign, books, etc...

Too bad it does not work

I do like the chat to support, although they rarely have answers. When attempting to chat to support tonight for the below issues the system turned it into an email. Hopefully they will get back to us over the next 2-3 days.

Nachteile

Does not work or function properly.

example 1) ~500 transactions via amazon merchant fulfilled. Inventory was out of sync within 2 days. Orders stopped being pushed from amazon into our system as sales orders and the customer service issues ensued. Zoho had no answer and we turned off the inventory. Most if not all 3rd party consultants we have spoken to advocate back end fixes using Zoho Creator and deluge.

example 2) We add a new zoho one license for a consultant yesterday. a) the new email assigned to the consutlant does not work. b) zoho inventory decides to do a reset asking the consultant and all of our employees to walk thru the start up menu. Upon enabling zoho inventory once again, all of our transactions except those for the past 4 days are accurately in zoho inventory are in the system as sales orders. Upon review of our amazon marketplace zoho inventory integration it was turned off. Upon attempting to enable the amazon marketplace integration the application immediately recognized our credentials. Just missing last 4 days sales orders.

No integration with shipstation, its on their roadmap.

No ability to concurrently hold and run amazon merchant fulfilled and amazon FBA inventory, not supported by zoho inventory. Its either one or another.

Zoho flow integrator is limited and most 3rd party consultants laugh when you ask about using the application to resolve some of the funcationality issues between the various zoho applications.

Vorteile

Zoho Inventory, who tamed our messy stockroom. Real-time inventory tracking that lets me automate stock levels across channels and warehouses. The automated reordering feature allows us never to run out of our popular-selling products, and the detailed reporting gives us valuable insights into our sales trends and inventory performance.

Nachteile

Although many Zoho apps integrate with Zoho Inventory, integration with some third-party e-commerce platforms and shipping providers can be improved.

Vorteile

The software itself was great! Probably one of the best! The amount you can do with it is endless and forever growing.

Nachteile

The customer service team is terrible. And the connection plugin from your store to the Zoho online system is very temperamental. Not exactly what you want when running a busy business.

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Vorteile

The management that can be obtained with Zoho Inventory for inventories is wonderful because it has allowed me to have exact control from the beginning to the end of each product, it has improved my workflow style to be more organized and to have specific reports on time. From start to finish I can track the items with the precise stock to keep a perfect inventory

Nachteile

I don't dislike it at all, it has been correct in the operation providing a good service

Vorteile

I’m not really liking this product. Not enough tools for me

Nachteile

Not easy to navigate for me. Had a hard time getting where I wanted to go

Vorteile

Nice features and implements well with the rest of Zoho

Nachteile

Steep learning curve. It can be a bit overwhelming. I don't know how it will be for larger businesses that uses other systems.

Vorteile

Plenty of connections and allows integrations with so many options.

Nachteile

Doesn't allow me to remove features I don't need which leads to clutter.

Vorteile

Pretty much a simple, great system all around.

Nachteile

Honestly there's a learning curve, but nothing too rough.

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Zuvor genutzte Software

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Vorteile

Ease of use and easy integration with Zoho commerce

Nachteile

There is always an issue with inventory count. Whenever an item is updated in the sales order after closing, it doesn’t reflect correctly

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Vorteile

Cloud Based, Accurate Inventory Accounting,seamlessly works with zoho books.

Nachteile

That i had to pay for Zoho Inventory seperately inspite purchasing zoho books,also its a lil long to get it to check all the shipment fulfilment process,should be a lil more customized ,like a click away

Vorteile

the inventory control is easy to setup and manage

Nachteile

would like to see a few different features on entering product in system but work well the way it is.

Vorteile

Ease of use and the customer support are very efficient.

Nachteile

Some basic features like average cost of an item not possible to have it displayed with users of an organization other than Admins.

Vorteile

Easy to use, very versatile, it has become seamlessly essential to our business

Nachteile

Customer service is a bit slow and clunky

Vorteile

My favorite part of Zoho Inventory is the customer service. They are on the ball whenever I have issues. I get immediate response each time I have a question. If they don't know the answer, I'm kept in the loop with updates until my issue has been resolved!

I also like that all of my vendor contacts are accessible in one place.

Finally, the mobile app is surprisingly in depth and capable. I can track orders, inventory, recent activity, etc.

Nachteile

Honestly, I don't have many complaints. If I were to think of my top one (which isn't a huge issue) is that multiple layers of approval for receiving products can be a bit confusing.

Vorteile

Zoho Inventory is a feature loaded tool and following are the gamechanger pros of the tool:
1. Comes with multiple APIs to integrate system
2. Comes with frequent and timely updates
3. GST compliant: HSN and tax rates
4. Easy integration with Zoho Books
5. Easy order and warehouse management
6. Quick and easy dashboarding and pre designed reports

Nachteile

Zoho Inventory is a fabulous software to manage inventory. Inventory In and Out Manual changes can be more user friendly.

Vorteile

1- Its best for the Trading business.
2- The best thing is the ease of use. you don't have to be an accountant or a professional inventory manager to understand this software.
3- It is real-time. You don't have to wait for a department or server to process the command so that the information gets reflected.
4- Any prior period adjustment of cost or quantity, automatically adjust the costing and all the other accounts.
5- The best feature of Zoho is availability of customer service 24/7
6- For bulk data, you don't have to key in one by one. You just have to arrange the whole data in a specific format and upload it.
7- Composite items is the Bill of Material, which is gives you the option of calculating variances.
8- If you want to add an extra material, other than what is defined in the standard formula, you can do that.
9- The warehouse option helps you to keep track of inventory in each warehouse. While invoicing your customer, you can select the specific warehouse.
10- It is very well integrated with the ZOHO Books.
11- The Taxes can also be handled easily through Inventory module

Nachteile

1- For large organizations where multiple levels of warehouses exist and they require different approvals before issuance and receiving of materials or products, ZOHO inventory doesn't seems to provide that functionality.
2- You cannot print delivery notes on ZOHO Inventory, for that you have to go to ZOHO Books.
3- If you want to receive a product on multiple purchase orders together, you cannot. You have to receive the product of one purchase order at a time.
4- You can specify a purchase or sales price of a product but you cannot specify that as per the supplier of customer.

Vorteile

I have tried out so many different accounting software apps, and this is the one I've found works the best for me. I have a very small business, just me, and the revenue is still pretty low. So it is such a relief that my entire budget doesn't have to go to monthly fees, and that I didn't have to take the time to build my own. So many great features, and the developers are constantly adding new things, (that you can vote on!). I've only had to contact customer service a few times, but the times I have, they have been very personable and patient.

Nachteile

My only feature that I really need is that I need to be able to delete custom fields even after I've used them. I've added some fields that were later added by the developers, and that means that even though I'm not using them anymore, that's one custom field slot used up.

Vorteile

We acquired Zoho Inventory through our Computer and Computing Department, which, observing the great problems that were presented to us with the classification of samples, offered this excellent tool that, complemented with other software, has substantially improved our performance at work.

Zoho Inventory is a powerful tool that allows us an adequate and standardized classification of our chemical samples, converting them into information that can be inventoried, leaving as a result the organization that every company or corporation in charge of the chemical area wants, that is, a sample coherently organized. For this reason we strongly recommend this software.

Nachteile

A software that is constantly updated and improved, based on the observations and suggestions of its users; with a technical department of high capabilities that identify software problems and improve them in their updates, because I believe it is a software that has no weak points that have to be reviewed here.

Vorteile

Another great invention of the Zoho brand, with its inventory version, has created excellent expectations in our company, and there are many reasons.

-Organizes in real time the stock of LPG liquefied gas in bulk, allowing us to know exactly how much product we have.

-Elaboration of simple route guides for each of the products.

-Organize the order, shipping, payments, and information of our customers.

- Update the status of the order in real time

Nachteile

Like other programs of the Zoho chain, it is essential that the internet has an acceptable stability and speed, otherwise the software does not work optimally

Vorteile

Easy to use with basic feature for new users. Good for micro/small business.

Nachteile

Very limited features are present in this. A user cannot integrate various tools/platforms into this to adjust the inventory.

Vorteile

Zoho is easy and quick to learn and the customer support is really good.

Nachteile

The system has some real major flaws.
1. There is no pick list, which makes warehouse picking a real challenge
2. You can send delivery notification and invoices to separate e mails.
3. The reports are terrible and are not fit for purpose for a multifunctional warehouse system
4. They really struggle with vat, and therefore connecting to other systems is difficult.
5. The package does not fully integrate with Intuit and pushes towards Zoho Books. The try to force you to use Zoho books all the time.

Vorteile

Inventory sync from my Amazon FBA sync and Etsy, Zoho Commerce.
Sales order and invoicing features.

Nachteile

Can’t wait to have the some features for Amazon Europe.

Vorteile

Zoho Inventory is a user friendly product that is easy to set up and use. The product allows you to provide a custom link for your clients to review live inventory as well.

Nachteile

There is a little issue when needing to update inventory levels it will not keep track on the dates and time if it was increased or decreased from what it was previously to ensure that their are no issues or to detect were the issue started from.

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Vorteile

If you have ever used Mass 500 or similar systems, this will be a breeze to use. I do find that for my use the customization is a bit difficult, but for the most part, its able to do everything I need to run business day to day. Has multi user control, has new history tracking, last purchase price, inventory inquiry, and even has support for business in SQFT, LFT. I am happy that i got to find this before i went other routes. The cost was also much lower than any other system I had tested.

Nachteile

Being a web based CRM, the customization is a bit less than I would have liked. Especially how the documents look, or ease of finding profit margin by the invoice, or item level, but i hope someone at ZOHO is looking into this.

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Vorteile

If you are part of the Zoho, one program, inventory is a no brainer. It is a full function inventory program. The only disadvantage is ou like accounting applications like QuickBooks the billing and invoicing is handled through another Zoho application Zoho Books having said that the integration with CRM Zoho Books’s , and Zoho analytics is excellent value.

Nachteile

Separate Zoho apps for functionality like billing, invoicing etc.

Vorteile

Having an all in one platform is easy for us to navigate.

We previously used multiple platforms and nothing synced.

We now have perfect inventory management and don't risk losing stock or overselling items.

Nachteile

I would like more payment processor options that could be integrated with the invoice feature. Stripe suspended our account because of a surge of transactions and refunded half of the orders. Stripe is also holding 5 figures of funds that it did not refund. We broke none of its TOS. Adding better processors would be very nice. It would also be extremely helpful to have bulk image upload supported in the inventory import feature. We deal with thousands of items in our inventory and cannot manually add pictures for each one.

Vorteile

We love the integration and module aspects. The modules all fit together allowing full integration. With this comes the ease of stock control and order management both online and offline. No complicated app integrations or stock drift. it just works.

Nachteile

Search facility has an issue you can not always locate an item just by keyword and have to enter the full name. With thousands of products this is not always possible.

Vorteile

The integration of inventory with Shopify and other e-commerce platforms, like WooCommerce and Amazon, is very helpful.

Nachteile

Cannot edit invoice template formats. You need to choose from the formats they have.

Vorteile

Zoho allows for a lot of customisation as to what data you can store for orders and products. It has amazing flexibility with custom fields, that allows us to achieve exactly what we want. Also, it has a lot built in automation tools, which are extremely helpful. All of that for a price, that is reasonable and cheap compared to alternatives.

Nachteile

Because Zoho is such an extensive suite of tools, it is a little overwhelming to set up in the start. That being said, once its up and running it is really good.

Vorteile

Zoho helps me keep track of my inventory levels and valuation, is easy to use, and was incredibly easy to setup and deploy.

Nachteile

I wish that there were customizable fields available on the item records, and reporting could be more comprehensive and customizable.

Vorteile

Permet de gérer les niveaux de stock, les transferts entre entrepôts et les alertes de réapprovisionnement

Nachteile

Tout est bien sauf que je trouve que certaines options de personnalisation sont limitées

Vorteile

The software is easy to use with a lot of automation hence making complex processes easy to carry out.

Nachteile

I like everything about the software although the price is quite high.

Vorteile

This has strong core functions, is easy to use and very reliable with zero bugs or downtime after a few months in.

Nachteile

It would be good if there was more integration functionality with zoho books.

Vorteile

I like that I’m able to keep up with all of our new products and it’s all nice and organized!

Nachteile

It’s a little tough to learn when you are learning on your own how to use it

Vorteile

The functions are easy to use and to deal with! Its worth it.

Nachteile

The only thing is if we scan some product for an order we cant scan twice

Vorteile

Zoho Inventory est un outil en ligne vous permettant de gérer vos clients, fournisseurs, services et produits en ligne

Nachteile

Accessible en ligne, la version gratuite est très limitée en terme d'utilisation

Vorteile

I can highlight that Zoho Inventory allows me to manage inventory efficiently and quickly, saving time and increasing my productivity. I also like that Zoho Inventory offers various reports and statistics that help me make better decisions and better understand how my business is performing. Zoho Inventory can help you achieve this goal by streamlining your sales and inventory management processes and ensuring that your customer data is always up-to-date and accurate.

Nachteile

I believe integration with other company programs could be improved, although this has not been a big issue for me so far. Also, although it doesn't affect performance too much, I would like to see more customization of some platform aspects.

Vorteile

The features I like and use the most on Zoho inventory are the inventory management and the order fullfillment features. It is easy to use.

Nachteile

I don't think there is anything about Zoho Inventory that I don't like. I still use their products today.

Vorteile

My previous school did not have an inventory system so I thought I'd give this a go. It was really great and easy to get the hang of. I like how you can see the status of inventory in bulk or individually easily.

Nachteile

It's mostly centred around sales / commerce, not really for schools.

Vorteile

Facile à mettre en place, peu de bugs, réactif. Je pense que nous n'étions pas la cible pour nos spécificités.

Nachteile

Manque de fonctionnalités spécifiques à notre domaine d'expertise.

Vorteile

It's an easy to use product in the Zoho universe of applications. We only use Inventory, but there are many to choose from. We use it to keep track of inventory, orders and stock levels .

Nachteile

Can't really think of any negative things. It does what it's suppose to do.

Vorteile

Zoho inventory helps me to know that in stock and out stock of items and also helps me to order new stock items online.

Nachteile

No challenge so far but sometimes I used to lose data therefore let them work up on it

Vorteile

Give alerts on items out of stock and also integrates with Amazon seller tool enables instant management for sales

Nachteile

No errors in management services as far as I know this software

Vorteile

the feature that i like the most is the driver photo on package which provices proof of deliver and their great and extensive features like fulfillment of orders, composite items.

Nachteile

only thing that was not up to the mark was their dashboard presentation. it is not very easy to understand , takes a lot of time to be familiar with it and take loading time sometimes.

Vorteile

That it delivers on the usual features expected of such a system, and does so at moderate to budget pricing which is hard to find un the booming e-commerce industry - but can be something that could make or break small business owners and sole traders.

Nachteile

It sometimes feels a bit clunky to use and doesn’t quite reach the budget mark as well as I would have expected from a Zoho product - especially given the features portfolio it offers compared to competitors.

Vorteile

On paper, Zoho had all the flexibility and scalability we were looking for, but it turns out that it is incompatible with a Shopify store that has more than a few months of data. It won't import the data. This is not a misunderstanding and there is no workaround. Details below.

Nachteile

We bought it to be our CRM and Inventory Management System for our Shopify office furniture store. On installation, it would only import the last two months of transactions from Shopify. That's a disaster. For all of our regular customers, they'd have two accounts and we'd have to look in both places to find a past order, not to mention re-creating all of their account data by hand in the new system if they hadn't purchased in the last two months, and we'd have no idea what their lifetime value was.
Zoho support was sure I had done something wrong. It took weeks for them to decide that Shopify was the problem. They told me Shopify was blocking the export of the data. So I called Shopify. They told me (in an hour) that they have an automatic block to prevent hacking but all Zoho had to do was to call them and they'd unblock them!
Over a period of weeks, I tried to get to the right department to tell the install team or dev team about this, and no one seemed to know what I was talking about. They kept insisting it was a Shopify problem. A support rep got back to me a few months later and said the limitation had actually been built into Zoho and it would be fixed in the next version update. So, foolishly, I kept paying. I kept checking in and finally, two years later, they told they have no plans to fix this problem, and no, I couldn't have a refund even though I was waiting for them to fix what they told me they would fix, and had never used the product.

Vorteile

en la parte empresarial es maravillosa, e gestiona y mantiene una organización muy buena

Nachteile

creo que una mejor interfaz no le caería mal