ConnectWise ScreenConnect
Über ConnectWise ScreenConnect
ConnectWise ScreenConnect Preis
ConnectWise ScreenConnect bietet eine Gratisversion und eine kostenlose Testversion. Die kostenpflichtige Version von ConnectWise ScreenConnect ist ab 36,00 $/Monat verfügbar.
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- Branche: Versicherung
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Great Remote Assist Tool With Powerful Features
Overall, I like it and I would recommend it.
Vorteile
I like that it’s easy to install, the UI is decent and technical. There are tons of features and more than 1 way to do things. Being able to go “backstage” and run commands, manage data, change settings, etc.
Nachteile
It was a little buggy sometimes but all software has bugs. There are times I wanted features to work or be implemented like remote printing, separate displays into different windows, record a single screen at a time if there are multiple monitors.
In Betracht gezogene Alternativen
ServiceNowGründe für den Wechsel zu ConnectWise ScreenConnect
Bundled with other services with ITSUPPORT247/ConnectWise- Branche: Bildungsmanagement
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
THE perfect alternative to Anydesk or TeamViewer.
Great app, super easy to deploy. We had some follow up emails from our trial from someone at ConnectWise to check in which was a nice touch, and the whole process from start to finish was really really smooth.
Vorteile
ScreenConnect is incredible. The process of deploying to various endpoints is super easy via Intune - just build the app from the admin portal and deploy the MSI file. Being able to disable guest input is super handy when providing remote support to users who continue working whilst you're trying to make a fix.
Nachteile
The admin panel isn't the clearest - turning off features like the desktop preview images should be far easier, we had to do some Googling to find out how to do it as it feels like an invasion of privacy.
In Betracht gezogene Alternativen
AnyDeskWarum ConnectWise ScreenConnect gewählt wurde
Teamviewer became horrifically expensive when managing over 500 devices, to add an extra 500 was horrendous and they would only allow this if we renewed our contract for an additional 2 years. Managing the install via Intune of Teamviewer has become a massive chore too - some devices for some reason fail to load the app which is annoying when trying to remotely manage and support users.Gründe für den Wechsel zu ConnectWise ScreenConnect
AnyDesk is great, however the ability to build your own app for your environment is the worst experience we've ever had. The build tool is slow, seems to forget half of the options you'd selected and unattended access was painful. I don't know who at AnyDesk signed off on the tool, but it needs to be removed.- Branche: Sportartikel
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
A product with minimal frustrations.
ConnectWise ScreenConnect has provided us with instant connectivity to our remote devices and offered more integration options.
Vorteile
Exemplary performance and stability of the software. The software also has very professionalised and responsive vendor support services providers.
Nachteile
Pricing of the software is always a challenge. It keeps going up.
- Branche: Buchhaltung
- Unternehmensgröße: Selbstständig
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Setting up ScreenConnect
This allows multiple users to work from multiple locations. It's is one user at a time on each computer though.
Vorteile
This is a solid product for connecting to another computer remotely if you do not have a virtual desktop system.
Nachteile
I have a larger resolution monitor at home than the one in the office and it's hard to get the screen to adjust. Also it's hard to see if another user is logged in to the system already.
- Branche: Konsumgüter
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
ConnectWise ScreenConnect
Overall I am very satisfied with the product. We compared it against another well known screen sharing tool and this was way less expensive for the same features.
Vorteile
I have used ScreenConnect for many years and I like how easy it is to roll it out to our fleet and to jump in and out of a support session.
Nachteile
Sometimes a screen sharing session can be a little laggy when connecting with Macs.
- Branche: Einzelhandel
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Involved setup but a top-tier remote access product
We love this product. We use it for internal support access and unattended access as well as remote support where the user may not have the full ScreenConnect client installed on their system.
Vorteile
Very user friendly. We began using this product to support third-party access with time-based windows as opposed to the traditional VPN / RDP method. This allows our specific teams to provide their own connection requests to vendors who require temporary internal access to specific resources in our environment. We are able to run commands against machines remotely and view basic information about the resource.
Nachteile
There's a fairly intensive and not the most intuitive setup process if you're customizing permissions and the look-and-feel of the client application.
In Betracht gezogene Alternativen
SplashtopWarum ConnectWise ScreenConnect gewählt wurde
Moving away from line-of-sight connection and VNC securityZuvor genutzte Software
RealVNC ConnectGründe für den Wechsel zu ConnectWise ScreenConnect
Features and functionality. I believe that the pricing on ConnectWise ScreenConnect was cheaper, but the actual use of the application was well above the other options we considered.- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Connect to Machines with Ease!
It has been very helpful to use the remote screenconnect tool to use to connect to users machines.
Vorteile
It helps to connect to remote machines very easily.
Nachteile
The new versions have to be downloaded regularly.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Remote Management
Vorteile
I love the responsiveness and options we get when using ScreenConnect. The Backstage has come a long way and the ability to send commands to all clients at once is a huge bonus.
Nachteile
Sometimes you have to restart the service after an outage before it gets you back in.
- Branche: Staatsverwaltung
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
ConnectWise ScreenConnect in the Country!
Neutral! Product works, does what it says it does, we find Teams is replacing it for daily usage.
Vorteile
It just works!
Its not fancy looking, but its got all the bells and whistles!
Nachteile
Talking to sales is extremely difficult to get pricing/quotes, be prepared to chase them!
- Branche: Unternehmensberatung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
A Great and Secure Remote Desktop Solution For Business
Vorteile
When it comes to remote desktop access and control, ConnectWise ScreenConnect offers great features.
This product ensures secure connections and easy to use controls.
It makes working remotely easy.
Nachteile
So far no issues with ConnectWise ScreenConnect. It has always delivered.
- Branche: Onlinemedien
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Great Remote Support System
It's allows us access anywhere onto critical machines to run our operations.
Vorteile
I like the ease of use that Screenconnect offers. It's simple, web based control center allows it to accessible anywhere.
Nachteile
It can be pricey for the features. The addons function could also be a little easier to navigate.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Connectwise Control - An amazing remote app
Overall, ConnectWise Control has been a popular and reliable remote desktop software that has provided many useful features for our engineering team. Engineers have found it easy to use, and appreciate the ability to customize the software to meet their specific needs.
Vorteile
Many users have found the software intuitive and easy to navigate, making it simple to provide remote support to clients. Also, ConnectWise Control is known for its strong security features, including two-factor authentication, session recording, and permission-based access. This helps for external and internal security requirements.
Nachteile
The pricing model may not be suitable for smaller businesses or those with limited budgets. Security permissions are confusing but support are there to help with that.
- Branche: Unternehmensberatung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
A Comprehensive Remote Support Tool: ConnectWise Control
Overall, ConnectWise Control is a great choice for businesses looking for a reliable and secure remote desktop support tool. The intuitive interface and customizable features make it suitable for a variety of business needs.
Vorteile
ConnectWise Control is a great remote support tool that offers users a comprehensive suite of features. The platform is easy to use and the support team is always available to help with any issues. I have used it to help my customers troubleshoot their systems and to transfer files, and it worked perfectly every time. It is a reliable and secure platform that I would definitely recommend.
Nachteile
ConnectWise Control can be somewhat expensive for small businesses and the setup process can be a bit tricky for those who are unfamiliar with the software. Additionally, it lacks some advanced features that may be necessary for certain businesses.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: Selbstständig
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Ideal for remote suport.
Vorteile
Easy to establish a session.
Can see all screens.
Have other tools that can be used while on remote session.
Nachteile
File transfer. not so easy at times.
if you have not used for 7 days you have to do 2FA to log back in.
- Branche: Grundschul- & Sekundarbildung
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
ConnectWise ScreenConnect - The Wise choice for remote support
Vorteile
This product made it much easier for our department to support teachers and administrators in a more timely manner. We have 4 techs to handle 11 schools plus the main administration building so this has reduced response times greatly when needing to install a printer or software for staff member.
Nachteile
Not enough options for sorting the devices. I can filter connections by device name, user account name or even IP address, etc but we really would like to have an option to sort the devices based on last contact date and time so we can monitor more closely the devices that are not being used in our schools.
- Branche: Großhandel
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Cant user for Days on end due to their broken 2FA
Avoid Avoid Avoid represents a massive corporate risk
Vorteile
Not their support its almost non existant
Nachteile
Reliability, the broken 2FA issue is a massive deal breaker, essentially bricking the application for days on end, and support takes days to resolve.
- Branche: Paket- & Frachtlieferung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Great tool for remote support
Vorteile
Simple end user experience. The process to gain access to remote support is quick and simple. Provides a free option for home users
Nachteile
Customer support takes long for feedback
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Useful product
Generally good daily use as a remote support tool.
Vorteile
I can paste to the keyboard. I have access to the systems backend. The system lets me use powershell without being logged in.
Nachteile
The deploy tool does not work well. I can not set MFA easily for users. Setting up SSO is a challange.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Easy to use
Vorteile
Work great , fluid and full of features Love it
Nachteile
Sometime it take client some time to come back online
- Branche: Buchhaltung
- Unternehmensgröße: Selbstständig
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Excellent Security !
Overall, ConnectWise Control is an effective remote access and support programme that provides companies with a number of features and advantages. When deciding whether it's the best tool for your company, it's essential to take into account any potential drawbacks, including pricing, limited integrations, a steep learning curve, limited mobile support, and limited customization.
Vorteile
Due to its end-to-end encryption, two-factor authentication, and session confirmation prompts, ConnectWise Control offers a high degree of security. Businesses can brand the UI with ConnectWise Control to give it a more polished and distinctive appearance.
Nachteile
ConnectWise Control can be expensive, especially for small businesses or those with a limited budget.
- Branche: Anwaltskanzlei
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Quick and Easy to use
Honestly, It's great and works really well!
Vorteile
I liked how quick and the different types of features offered.
Nachteile
There are times when it's slow to connect to the website.
- Branche: Outsourcing/Offshoring
- Unternehmensgröße: 10.000+ Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Remote working is the main event in this software
I'm so thrilled by the great outcome and its efficient performance in the process.
Vorteile
I love this software for what it gives, function features such as hosting a meeting while supporting other agents.
Nachteile
It doesn't support all the languages and it only has chats and emails as it doesn't support phone engagement.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Remote desktop and control
Vorteile
semplicity and passthrough firewall. customer need only to download file and execute it.
Nachteile
there are any problem. the software updates regulary and has ever new features
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
ConnectWise Control - The Simple Remote Software
Vorteile
I like how it gives different options of connecting such as directing the client to a website and entering a code or having the ability to email them a link with the code embedded so they only have to download the client.
Nachteile
It makes me sign in every time instead of having the option to SSO or remember me.
- Branche: Geschäftsbedarf & -einrichtung
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
good ; very strong
Vorteile
easily to use. great perfomance; no difficul for installation
Nachteile
no inconvenient; require more precaution
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Screen connect review
Overall I have been pleased with the use of screen connect. Its a great mostly reliable tool and would love to use it in the future and recommend its use.
Vorteile
How easy it is to setup and deploy and also how easy it is to remote into machines and all the controls you have.
Nachteile
Sometimes the connections can drop or the deployment wont work for what ever reason.
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
ScreenConnect is Simple to use!
As a company, we're happy to use ScreenConnect for our remote management solution.
Vorteile
It is easy to search for endpoints, add endpoints, and connecting to endpoints is as simple as a click, or adding one time support sessions.
Nachteile
Sometimes it's difficult to make groups of endpoints due to the advanced filtering options
- Branche: Sicherheit & Untersuchungen
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Connectwise tool for managing servers and workstations
Very good tool to have all devices centralized to avoid connecting each time to different vpn, and to go directly to each business and different countries.
Vorteile
The best thing is that you have all servers and workstation consoles centralized, if you have different business units or supporting other countries, you can have a better approach using Connectwise
Nachteile
The only thing I have noticed is just that for a couple of servers, sometimes the CW agent needs to be re-installed since it reports as disconnected.
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Connect your business with this tool!
Overall, we have had a error free rock solid experience.
Vorteile
Screenconnect has allowed us to add all of our 100 workstations to it and monitor and remotely assist them at a moments notice, we can host meetings, fix issues. they also allow us to have a custom domain and splash screen for a professional look
Nachteile
The price is higher than what it originally was with CWSC but its still worth it.
- Branche: Finanzdienstleistungen
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
ScreenConnect is Good, But Could be Better
Very good overall and would recommend. Their partnership with BrightGauge needs lots of improvement from the reporting side, but ScreenConnect itself has been very good.
Vorteile
It's great for remote access into another users computer, even if just one of your own. Support is good and there is no downtime.
Nachteile
Features like "Screen Blanking" can be very clunky. Often when I set the remote screen to be blanked out, I will have a session go to sleep, and when I get back on the screen blank setting has been disabled. This is highly frustrating when needin privacy in a remote setting.
- Branche: Immobilien
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Amazing remote control software
This is amazing software that meet all my expectations and more! So glad I used this.
Vorteile
This software is amazing! It can be used as a basic RMM even. Run tools, scripts, or just good ole remote access.
Nachteile
Nothing! This is great software that is beyond comparison.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Best remote access host I've used.
SC has let us move quickly on absorbing new clients into our remote access base and quickly assist people who just need a hop-on to show us an issue. Overall I recommend it highly.
Vorteile
Deploying is easy, customization is pretty simple, and the app's functionality is the best compared to every other app I've used (anydesk, teamviewer, splashtop, vnc solutions)
Nachteile
There's some features that just dont exist and they expect the community to develop plugins for those instead of doing it themselves. Things such as "prevent user from initiating chat when host is not connected" just isn't possible and evey though there's page after page of requests for it they don't do it for whatever reason.
- Branche: Computer- & Netzwerksicherheit
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Screenconnect - vital remote support tool
We've been using this product for several years and it's the best remote support tool I've used to date. The ability to share multiple monitors, transfer files and use the backstage environment are all critical to my teams daily success in providing remote support.
Vorteile
My team and I use Connectwise ScreenConnect daily to provide remote support, diagnostics, patching, virus remediation, etc.. It's fast, very flexible, provides a shell environment called backstage that allows us to tweak computers without impacting the end user.
Nachteile
There's nothing currently that I dislike about the product.
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Go-to reliable remote support tool.
This is our go-to remote support tool. Between access sessions and on-demand sessions we can remote in to almost everything in our environment.
Vorteile
Makes remote access straightforward and reliable.
Nachteile
Windows hotkeys can be tricky and admin credential passthrough can sometimes be iffy.
- Branche: Chemikalien
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Good product that could use a few improvements
Vorteile
Unattended/Remote access is very easy to use. Installing the agent on machines is easy and can also be automated.
Nachteile
Some admin functions such as maintaining users/roles/security permissions are not very intuitive, and can be hard to figure out at first.
- Branche: Logistik & Lieferkette
- Unternehmensgröße: 10.000+ Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Easy Way To Connect
Vorteile
Easy of use and fast interface
Support different operating system such Windows and OS
Nachteile
There were so many updates. So, it needed to be updated frequently by IT.
- Branche: Rechtsberatung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
ConnectWise works
Overall ConnectWise screen connect works for the simple remote sessions.
Vorteile
The simplicity of this product makes it easier for the individuals who don't like or are intimidated by technology.
Nachteile
Working with dual monitors is not as user friendly and it is a problem for individuals who are versed in technology.
- Branche: Non-Profit-Organisation Management
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
My ConnectWise ScreenConnect Review
Vorteile
very robust platform used daily to provide remote assistance to end-users in my company and to troubleshoot unattended computers from anywhere.
Nachteile
Setup can be a little time-consuming, but overall, a great tool for IT professionals.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Monatlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Remote Assistance made easy with ConnectWise
Overall, the product is good for it's intended purpose and easy to use.
Vorteile
What I most like about this product is the option to connect using the browser or desktop app.
Nachteile
I least liked it's display not being very clear when connected to a remote computer.
- Branche: Architektur & Planung
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Connect wise review
Vorteile
I like most its new features and menu, showing the easiest way to collaborate with coleagues
Nachteile
Frankly its simplicity and useful for everyone who hasn't experience in that technology
- Branche: Computer-Vernetzung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
review
Vorteile
very easy to use for admins and clients to download/install on ad-hoc basis
Nachteile
would like to see the naming convention change to easier options
- Branche: Schreiben & Editieren
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Effective software for remote support
With the exception of the price, which is not too bad, I'm extremely delighted with this purchase. I'm extremely accustomed to free software, but they simply lacked ScreenConnect's functionality, particularly the ability to connect to any machine and control it from anywhere on the network.
Vorteile
I can control access and add permissions to the data.Good and responsive technical support.Easy to use and productive features.Mobile access.Unlimited logins.
Nachteile
Dashboard needs updation for better performance.
- Branche: Computer-Software
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
ConnectWise ScreenConnect Positives
Vorteile
ScreenConnect with CW is our process when I need to see what a user is doing on their end to better understand their issue. Starting a session, have the user join the session and facilitate seeing their information is seamless. It is also very easy to disconnect so the user knows I am no longer in their computer seeing anything of concern as a notification is sent to the user I have disconnected.
Nachteile
Nothing at this time since using ConnectWise ScreenConnect is an easy process and meets my needs.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
ScreenConnect Review
Vorteile
I like that we can now see software on the machine without logging in as the user. I also like that I can now login as the user on remote desktop without guiding them to join a session.
Nachteile
The expired token can be a problem. I appreciate that it clears up if someone is using up a seat and isn't at their computer anymore but I do wish it had maybe an idle timer instead of it running into that when I'm in the middle of something.
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
ConnectWise is seamless!
Vorteile
Easy to log on and allow access. Very quick!
Nachteile
I cannot say there was anything we didn't like.
- Branche: Programmentwicklung
- Unternehmensgröße: Selbstständig
- Monatlich für 6-12 Monate genutzt
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Quelle der Bewertung
Soporte remoto confiable y completo para empresas de todos los tamaños
Vorteile
Ofrece un soporte remoto confiable y muy seguro, es perfecto para empresas de todos los tamaños. Me encanta lo fácil que es de usar gracias a su interfaz intuitiva, y las funciones completas como el acceso remoto, el uso compartido de pantalla y el chat en vivo hacen que resolver problemas a distancia sea muy fácil de realizar
Nachteile
Es importante tener en cuenta que el costo de la plataforma podría ser un poco elevado para ciertas empresas, ya que sus precios se adaptan al número de usuarios y las funciones que necesites utilizar
- Branche: Medienproduktion
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Screenshare at its best!
Vorteile
These tools Are very useful to do remote diagnostics and troubleshooting secure fast and very intuitive, our clients love when they know the support goes beyond the call and the chat.
Nachteile
something to consider is to have a web-based deployment, but in general terms the application is seamless
- Branche: Marketing & Werbung
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Great remote access platform
Vorteile
ScreenConnect is a great tool for managing our company's digital signage program. I use ScreenConnect to confirm that digital signage is displaying correctly at remote locations. I also use it to remote in and troubleshoot issues that come up periodically. This is an invaluable tool for managing signage for our sales offices and company division offices out of town.
Nachteile
I don't have any cons for ScreenConnect.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
ScreenConnect is an excellent product
Vorteile
Easy to manage and use for remote support and remote control
Nachteile
File transfer is slow. It works, but the speed is very slow.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
The single best remote access tool
Great, we deployed ScreenConnect and never looked back. There's been zero reason too.
Vorteile
Small, clean, easily implemented and integrates well with our tool stack. It's pretty much everything we could as for from a tool like this and includes use auditing and recordings to meet any compliance requirements we've encountered.
Nachteile
Very little. The only real challenges we have are deployment and required end user actions for environments where it is not deployed. Honestly I don't know what they could even do about that as it's neither a deployment tool itself nor can they circumvent browser and OS security to be able to eliminate the necessity or end user actions in certain circumstances.